ACCE August 12, 2015 Disasters Happen: Is Your Business Ready
For Recovery? BE PREPAREDits not just a scout motto!
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What is in your future?
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Acts of Nature
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Fact is
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Lightning, carelessness or arson?
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Will you be prepared?
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PersonalBusinessCommunity Before (prepare) During (immediate)
After (immediate) After (short-term) After (long-term)
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A Tornado Case Study
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May 22, 2011, 5:41 pm EF-5 tornado through Joplin and Duquesne
Fourteen-mile path; six miles at EF-4/5 through most heavily
populated area Wind speeds of up to 300 mph The deadliest and most
destructive single tornado in the U.S. in more than 60 years
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Red is EDR area (Expedited Debris Removal area) or most
catastrophic damage Green is some moderate and mostly severe
damage.
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Immediate field presence first three weeks 400 employers seen
on-site All 1,000+ members contacted Business Recovery Center
opened fourth day SBA, SBDC, state, local resource providers More
than 300 employers seen in 100 days Rebuilt website noting
resources, status of employers on-line on fourth day
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Creation of Business/Jobs Recovery Fund to meet long-term
needs: 501(c)(3) is needed Creation of Joplin Tomorrow Fund for
employers and start-ups adding jobs Recovery EXPO Open for business
campaign Tracking system expanded, continues today
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485 employers back: 92% Over 95% of pre-tornado jobs base
retained More than 250 NEW companies Employment in Joplin metro
area is at pre-recession levels (08) Unemployment May 2015; 5.3 %,
5.8% state, 5.5% US Jasper County becomes first ACT national
work-ready community Stop to check the community pulse from time to
time; celebrate your successes!
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Have a disaster plan. Templates: FEMA, SBA, trade associations,
etc. Make it your own, keep it current Focus: facility, team,
communication, records, resources, financing & insurance
Facility Gathering place, temporary location (several)
Intermediate: back in facility, temp location No long-term leases
Permanent: repair or rebuild, buy or build new site
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Team Know the disaster plan and gathering locations Have
everyones mobile number Plan to fill-in: peers, friends families
& numbers Communication With team members, key vendors and
customers Texts will go through; key numbers in cell phone Internet
access will get to social media Simple website (existing or new);
focused info
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Data & Records Keep data backed up and SECURE Copies of
state incorporation, licenses, annual financials & tax returns,
contracts in safety deposit Computer data, including customer &
supplier contacts, contracts, monthly financials backed up in real
time and off-site Tape backups may fail or be corrupted at any time
Backups kept in office, car, house may be destroyed Attorney, CPA
offices may be gone
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Have lists of immediate resource needs General contractors,
home contractors (associations?) Heavy equipment, generators,
disposal bins Office equipment, supplies vendors COW cell on
wheels; temporary Internet Vehicle rental agencies Financial and
recovery support: Bank relationship with cell and/or direct phone
numbers Insurance agent(s) cell and/or office phone numbers
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Understand insurance coverage Building replacement 100%
replacement value may not be 100% At existing site, same as on
foundation Any site or building purchase (depreciated value) Read
ALL provisions; have attorney review & explain Demolition and
debris removal, separate categories Business continuation Valid,
reimbursable expenses Required records
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Maintaining communication Have laptops and tablets enabled for
wireless, including cell phone connectivity (hotspot) Wireless
capacity in building COW if needed Redundant Internet service, if
possible Cable lost; had ATT, T-1 backup If not at office, where
can you connect Real, live old-fashioned phones and jacks Backup
power and/or alternative location
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Apply for all available resources Gaps in insurance, available
conventional bank financing SBA loans; low-interest, long-term
Physical damage, building and equipment Economic impact, including
need to handle increased business SBA is a loan program;
conventional requirements SBA also helps employees with
owner/renter loans. Also low interest, long-term State programs;
possible local programs
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Get info on your status out continually Have Facebook, other
social media, already established; update continuously Change
website to reflect current status, location, contact information
(key cell numbers) ADVERTISE your status, location immediately Have
resources for the long-term effort, not just immediate Utilize your
CHAMBER for connections, free and low cost
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Joplins new high school opened for classes fall of 2014
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Mercy Joplin opened March 2015
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Organized a five-year milestone planning team Survey community
for what do you want to see? Planning/organizing series of events
for May 2016 Created an identity/brand for the milestone JOPLIN
PROUD what is in a name? Show strength, resilience and success, yet
be respectful Think big Memorial Half expand to first full marathon
Spread Our Wings Fly High and Proud; butterfly program
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Recovery takes Time and Talent Cooperation and Collaboration
Dedication and Determination Spread Our Wings - Fly High and
Proud