Academy Synopsis 2013 through 2015

2015, A Year in Headlines

Due to the hard work, dedication, and enthusiasm of its instructors, Board members, and staff, the Grifols Academy had

another record-setting year in 2015. This ongoing educational commitment by Grifols demonstrates why the

organization remains an industry leader in employee training and development.

In 2015, the Grifols Academy:

• Set an attendance record of 1,554 participants for onsite Academy classes

• Sponsored the Human Performance Initiative Pilot in Region 5, which was a Human Error Reduction

Management Program as part of the Academy Impelling Team

• Continued partnership with College for America for Grifols Plasma employees

• Conducted 14 Pride & Passion Tours for more than 130 participants from the Clayton manufacturing plant

• Hosted the Center Leadership Development Program for a total of 55 participants

• Conducted two Advanced Quality and Safety Plasma Seminars for the leadership teams in the US Manufacturing

Plants

• Launched the “Smart Form” to provide easier student self-enrollment for online self-study classes

• Co-partnered with the Facilities SVS and Real Estate departments to finalize designs for the expansion of the

Glendale campus into a new, 20,000 s.f. premier training facility

• Attended the ACCET conference in Hershey, Pennsylvania to stay current with accreditation standards

Training Participation and Completion

• Onsite Attendance

o 1,554 = Onsite attendance in 2015

o 54% increase in attendance from 2013

to 2015

• Onsite classes were held in Cincinnati, El Paso,

Glendale, Indianapolis, Raleigh, Salt Lake City,

and Seattle.

• Online Completions

o 1,264 = Online completions in 2015

o 5% increase in completions from 2013

to 2015

• The Grifols Academy had more than 20 online

self-study classes available for GPO employees

to complete.

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2013 2014 2015

Onsite Attendance

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2013 2014 2015

Online Completions

Academy Synopsis 2013 through 2015

Training Hours

• 40% increase in training hours (includes onsite and online programs) from 2013 to 2015

o 28,231 = Total training hours in 2015

• 44% increase in the onsite training hours from 2013 to 2015

o 24,912 = Onsite training hours in 2015

• 12% increase in online self-study class training hours from 2013 to 2015

o 3,319 = Online training hours in 2015

Continuing Education Certificates

• 1,318 = Nursing continuing education certificates earned from 2013 to 2015

o 403 = Nursing continuing education certificates earned in 2015

• 3,390 = Nursing continuing education hours awarded from 2013 to 2015

o 1,038 = Nursing continuing education hours awarded in 2015

40% increase in Total Training Hours

(onsite/online) from 2013 to 2015

44% increase in onsite training

hours from 2013 to 2015

12% increase in online training

hours from 2013 to 2015

0 500 1000 1500 2000 2500 3000 3500 4000

Certificates

Hours

Cumulative from 2013-2015

Academy Synopsis 2013 through 2015

College Education Opportunities

As part of Grifols’ ongoing investment in their

employees, the Grifols Academy continued its

partnership with the College for America. College

for America is a highly flexible, self-paced

competency based degree program. The program

focuses on teaching real-world skills through applied

projects to achieve learning goals.

Due to the commitment to their employees through partnering with

the College for America, the Grifols Academy was invited to attend

the White House Upskill Summit. Grifols joined 150 employers, labor

leaders, foundations, non-profits, educators and tech innovators

from across America to share best practices and discuss new

strategies for equipping workers with the skills they need to advance

into better-paying jobs.

Grifols’ Vice President of Plasma Operational Development and

Director of the Grifols Academy of Plasmapheresis, Beth Eacret,

attended the Summit on behalf of Grifols.

• 16 students have graduated with their Associates degree

since the program begin with the pilot in December 2013

• 111 = Enrolled in the Associates degree program as of

December 2015

• 17 = Enrolled in the Bachelors degree program as of

December 2015

ASQ Certifications

The Grifols Academy hosts two certification preparation classes through ASQ. The ASQ-

Certified Quality Improvement Associate designation is for quality personnel with at least

two years of professional experience and an associate’s degree or equivalent college level

work. The ASQ-Certified Manager of Quality/Organizational Excellence is for quality

personnel with 10 years of experience in the quality arena and a college degree or

acceptable equivalent.

• 50 = Participants in the ASQ-CQIA preparation classes in 2015

• 17 = Participants in the ASQ-CMQ/OE preparation class in 2015

Academy Synopsis 2013 through 2015

Instructor Recognition

The Grifols Academy relies on the contributions of its volunteer instructors to

provide robust and current curriculum to our participants. To thank them for their

ongoing contribution and support, the Grifols Academy has a formal recognition

program that awards instructors for their service. The tiered program includes

recognition at 50 Hours of Service, 2 Years of Service, and 4 Years of Service. In

addition, the Distinguished Instructor Award is granted every other year at the

National Manager’s Meeting.

• 6 = Instructors recognized for the 50 Hour Service Award in 2015

• 13 = Instructors recognized for the 2 Year Service Award in 2015

• 2 = Instructors recognized for the 4 Year Service Award in 2015

• 2 = Instructors awarded the highest honor for supporting the Academy

o Jeff Kaihewalu and Scott Weitzel were the Distinguished Instructors, and they were presented their

awarded at the National Manager’s Meeting in Puerto Rico in June.

Grifols Academy Staffing Changes

The Grifols Academy is pleased to welcome three members to the team: Rashonda Gilbreath, Jasper Simonds, and

Carmen Araujo. Rashonda is the Administrative Training Specialist in Indianapolis, and she joined the company on

12/17/14. Jasper is the eLearning Developer and Training Specialist, and he began his tenure on 4/6/15. Carmen is the

Administrative Training Specialist in Glendale, and she is the most recent addition to the team starting on 8/6/15.

Rashonda, Jasper, and Carmen were brought onboard to replace Heidi Ransford, Jeff France, and Chelsea Davis. We

wish Heidi, Jeff, and Chelsea the best of luck in their new endeavors and thank them for the support of the Grifols

Academy.

In addition, we are happy to announce the promotion of Elizabeth (Libby) Jones to Assistant Manager of the Glendale

campus. She started in her new role on 12/6/15.

Rashonda

Jasper

Carmen

Libby

Academy Synopsis 2013 through 2015

Academic Events and Corporate Activities

The Grifols Academy was pleased to host several extra-

curricular events in 2015. These events included regional and

divisional meetings, as well as a visit from the Shuyang

Chinese Delegation, a Chinese manufacturer of plasma

products. The tour allowed the guests to learn more details

about the Grifols Academy of Plasmapheresis and the history

of Grifols in the plasma collection industry. The Academy

also hosted a Transfusion Science Education Course in August

for more than 20 area clinicians.

The Grifols Academy also launched the Advanced Quality and Safety Plasma

Seminar in 2015. This seminar provides valuable insight into the safety and

quality aspects of plasma collection, storage, shipment, and plasma testing

prior to its arrival at the manufacturing plants. Attendees in the event

included managers and directors from the manufacturing plants and included

tours of local collection centers.

In September 2015, the Grifols Academy assisted with the launch of the new Center

Leadership Development Program (CLDP). This new program has been created to

orient and train the center leadership teams that will be placed in the new centers

scheduled to open in 2016. In addition to technical training in the plasma collection,

the CLDP participants will learn about establishing a quality culture, focusing on

process improvements, and ensuring a high level of customer satisfaction in their

new centers. CLDP participants travel to various centers for training, as well as

attend classroom instruction at the Academies.

From June through September, the Grifols Academy sponsored the

Human Performance Initiative pilot, which had the goal of

reducing human errors through a shift in organizational and

leadership approaches at the collection center level. This

initiative was part of the Academy Impelling Team’s work on the

Human Error Reduction Management Program, and it was based

on the human error reduction premise developed by Practicing

Perfection Inc. This initiative was piloted in Region 5, and more

than 280 people attended the training from 5 centers and from

various corporate departments. The Pilot included a two-day

Leadership Training and an intensive HU Basic training for production staff.

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40

60

HU Basic Training

Production Staff Attendees