Academy of Management Conference CREATIVE DISRUPTION

5–8 December 2017 RMIT University Melbourne, Australia

31st Annual Australian & New Zealand Academy of Management Conference

CREATIVE DISRUPTION:

MANAGING IN A DIGITAL AGE

CONFERENCE PROCEEDINGS

ISBN-13: 978-0-6481109-1-0 These Proceedings contain competitive and interactive papers which have been accepted for publication in the proceedings for the ANZAM 2017 Conference. All papers have been subject to a double-blind peer reviewing process.

II | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

Welcome to ANZAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . III

Presidents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . III

Organising Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV

ANZAM Board Members 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV

Conference Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V

Excellence Awards Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V

Keynote Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VII

Conference Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VIII

Social Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XI

Stream Chairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .XII

ANZAM Exhibitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .XII

Thank You to Our Reviewers . . . . . . . . . . . . . . . . . . . . . . . . . . . . XIII

2017 Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .XV

Disclaimer: The information contained in the publication is correct at the time of printing. Conference Solutions and the ANZAM 2017 Organising Committee reserve the right to alter of delete items from the program. The organisers shall not be held responsible for any costs or damages arising from any action based on the information contained in this booklet.

CONTENTS

III | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

WELCOME TO ANZAM

PRESIDENTS WELCOME

On behalf of the School of Management at RMIT University, it is my pleasure to welcome you to the 31st Conference of the Australian and New Zealand Academy of Management. The theme of this year’s Conference is Creative Disruption: Managing in a Digital

Age. The transformations associated with what has been called the fourth industrial revolution are rapidly disrupting industries and reshaping policies, practices and performance at the firm, industry and national levels. The grand challenge confronting managers of this decade is to know how to harness and leverage this disruption in creative and bold ways. I trust that our discussions over the next three days will shed new light on this challenge as we consider the demands of managing in a digital age. Our three Keynote Speakers will set the tone for these discussions, with over 350 paper presentations to follow, along with 17 workshops and symposiums. We also look forward to hosting the ANZAM AGM and Institutional Members Meeting on Friday, and the Heads of Schools of Management Network Meeting on Thursday.

I am very grateful for the all the help I have received in organising this year’s Conference. I must start by thanking Professor Pauline Stanton for her good humour and wise counsel over the last 18 months. I am also grateful for the support of the Local Organising Committee including Lena Wang, Warren Staples, Beni Halvorsen, Nattavud Pimpa, Pauline Stanton, Jirra Harvey and Ed Hyatt. My warmest thanks to Mandy Winter and Greg Vickers at Conference Solutions, and Kerrie Mould and Di Holland at RMIT, for their tireless administrative support. I could not have done this without you! Anne Anderson and Lisa Bradley have also contributed more than their fair share to the successful organisation of this year’s event. I thank you both. I hope that you enjoy ANZAM 2017 and all that the great city of Melbourne has to offer.

CAMERON DUFF 2017 ANZAM Conference Organising Committee Chair

On behalf of the ANZAM Board, I am pleased to welcome you to the 2017 ANZAM Conference hosted by RMIT. Our Conferences provide excellent networking opportunities for Management academics from across Australia and New Zealand and beyond. The ANZAM Conference is well known for its supportive and inclusive culture. We are not hierarchical and welcome input and engagement from all interested parties. We pride ourselves on giving early career academics good opportunities to meet and share their work with professors and other experts in a variety of fields of Management.

Academic work presented at our ANZAM Conferences benefits from a developmental review and feedback process, and can often end up appearing in highly regarded peer reviewed journals. Our proceedings give you a good preview – both of leading edge work and newly developing ideas. Please use the App and social functions to broaden your social networking opportunities. Melbourne offers a great variety of social and cultural experiences and RMIT is located perfectly in the heart of the city to maximise these opportunities. I hope you enjoy the 2017 Conference.

PROFESSOR LISA BRADLEY 2017 ANZAM President

IV | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

PRESIDENT Professor Lisa Bradley

PRESIDENT ELECT Professor Lee Di Milia

IMMEDIATE PAST PRESIDENT Professor Kate Kearins

TREASURER Professor Lee Di Milia

SECRETARY Dr Lisa Daniel

REGION 1 REPRESENTATIVES Professor Antoine Hermens Associate Professor Raechel Johns

REGION 2 REPRESENTATIVES Associate Professor Melanie Bryant Associate Professor Peter Holland

REGION 3 REPRESENTATIVES Dr Lisa Daniel (SA) Professor Kerry Brown (WA)

REGION 4 REPRESENTATIVES Dr Judy Matthews Associate Professor Martie-Louise Verreynne

REGION 5 REPRESENTATIVES Associate Professor Bevan Catley Dr Geoff Plimmer

JMO EDITOR-IN-CHIEF Dr Tui McKeown

2017 CONFERENCE CHAIR Dr Cameron Duff

APPOINTED DOCTORAL STUDENT REPRESENTATIVES Mr Edward Hyatt Mr Hieu Nguyen

HOST INSTITUTION REPRESENTATIVE Professor Ruth McPhail

CO-OPTED TO SYSTEMS COMMITTEE Dr Conor O’Kane

ACADEMY MANAGER & EXECUTIVE OFFICER Mrs Anne Anderson

ANZAM BOARD MEMBERS 2017

LOCAL ORGANISING COMMITTEE

Dr Cameron Duff

Dr Lena Wang

Dr Warren Staples

Dr Beni Halvorsen

Associate Professor Nattavud Pimpa

Professor Pauline Stanton

Ms Jirra Harvey

CONFERENCE MANAGERS

Conference Solutions

• Greg Vickers

• Mandy Winter

ORGANISING COMMITTEE

V | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

CONFERENCE SPONSORSThe School of Management at RMIT University has a focus on management in context. We are committed to the principles of socially responsible management and entrepreneurship and to sustainable work from a global perspective.

Our undergraduate and postgraduate programs are student and industry focused and underpinned by our world class research. We have around 50 academics engaged in thought leadership and cutting edge, applied and often interdisciplinary research in our areas of strength. There are more than 5,500 School of Management students enrolled in Melbourne and across Asia, where our programs are offered in Singapore, China, Indonesia and Vietnam.

EXCELLENCE AWARDS SPONSORS

ANZAM CASE STUDY COMPETITION

ANZAM INNOVATIVE MANAGEMENT EDUCATOR OF THE YEAR

ANZAM PELT (PROMOTING EXCELLENCE IN LEARNING AND TEACHING) GRANTS

ANZAM EARLY CAREER RESEARCHER AWARD ANZAM BEST PAPER AWARD

ANZAM BEST DOCTORAL DISSERTATION AWARD ANZAM BEST DOCTORAL PAPER AWARD

VI | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

EXCELLENCE AWARDS SPONSORS

GENDER, DIVERSITY AND INDIGENEITY

CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

HEALTH MANAGEMENT AND ORGANISATION

CRITICAL MANAGEMENT AND ORGANISATION STUDIES

HUMAN RESOURCE MANAGEMENT

ENTREPRENEURSHIP, START-UPS AND SMALL BUSINESS

LEADERSHIP AND GOVERNANCE

INTERNATIONAL MANAGEMENT

ORGANISATIONAL BEHAVIOUR

PROJECT ORGANISING

MANAGEMENT EDUCATION AND DEVELOPMENT

MARKETING, COMMUNICATION AND RETAIL

TECHNOLOGY, INNOVATION AND SUPPLY CHAIN MANAGEMENT

SUSTAINABILITY AND SOCIAL ISSUES IN MANAGEMENT

PUBLIC SECTOR MANAGEMENT & NOT-FOR-PROFIT

STRATEGIC MANAGEMENT

VII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

KEYNOTE SPEAKERS

PROFESSOR GERARD GEORGEProfessor Gerard George is Dean of the Lee Kong Chian School of Business at Singapore Management University, and Lee Kong Chian Chair Professor of Innovation and Entrepreneurship. He was Editor of the Academy of Management journal from 2013-2016.

Professor George’s research focuses on resources, capabilities, entrepreneurship, inclusive innovation, and knowledge production and innovation.

PROFESSOR SHARON PARKERProfessor Sharon Parker is Professor of Management and Organisations at UWA Business School, ARC Laureate Fellow, and Director of the Centre for Transformative Work Design. She is the current Associate Editor of the Academy of Management Annals, and past Associate Editor of the Journal of Applied Psychology.

Professor Parker’s research focuses on work design, proactive behaviour, job performance, and mental health.

MR CHRIS RIDDELLChris Riddell is Australia’s most sought after futurist, and an award winning, industry recognised keynote speaker on digital disruption. He is also a renowned strategist and global trend spotter for businesses and leaders in today’s disrupted digital world. Chris is a regular commentator on television in the Asia region on shows such as Sky News, ABC News, The Today Show, The Project, Morning Television and Tomorrow’s World.

Chris has worked with some of the largest and most successful companies and brands in our modern world. Having lived and worked in countries such as the UK, Saudi Arabia, Dubai, Kuwait, China, New Zealand and lately Australia, his understanding of our new world is incredibly compelling and thought provoking.

VIII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

CONFERENCE INFORMATIONREGISTRATION DESKAll delegates will need to register at the Registration Desk when they first arrive at the Conference to collect their name badge and other related materials.

REGISTRATION DESK TIMES, DATES, AND LOCATION:

TUESDAY 5 DECEMBER

1600 - 1700: Ground Floor RMIT Building 80, 445 Swanston Street, Melbourne

1800 - 2000: State Library of Victoria, 328 Swanston Street, Melbourne

WEDNESDAY 6 DECEMBER

0800 - 1100: Storey Hall, (Building 16) 336 – 348 Swanston Street, Melbourne

1130 - 1400: Building 80, Level 7, 445 Swanston Street, Melbourne


THURSDAY 7 DECEMBER



FRIDAY 8 DECEMBER


CONFERENCE CONTACT USConference Solutions: Greg Vickers 0417 656 329 or Mandy Winter 0438 657 507

MOBILE PHONESAs a courtesy to fellow delegates and speakers, please ensure your phone is switched off or is on silent during all Conference sessions.

IX | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

NAME BADGESAll delegates, speakers, sponsors, and exhibitors will be provided with a name badge, which is requested be worn at all times within the Conference venues. This will help other attendees identify who you are, and also provide a visual security check for the venue. Entry to sessions and catering may be refused if you are not wearing your name badge.

SECURITYParticipants are reminded to ensure all personal items of value are carried with them at all times. Please do not leave laptops or bags unattended.

INTERNET ACCESSAll delegates will be able to access wireless internet in all conference venues. Please select “RMIT-Event-Guest” and then follow the on-screen prompts. No password is required.

SPECIAL DIETARY REQUIREMENTSIf you have notified the Conference organisers of any special dietary requirements, please be advised that this information has been supplied to the Conference catering team, and the venues for any social events you have registered to attend.

PARKINGRMIT’s commercial car park in Building 91 (110 Victoria Street) is independently managed by GreenCo.

If you prefer the flexibility of street parking, the City of Melbourne offers more than 3000 parking bays throughout the Central Business District. Please be aware that these parking bays are subject to enforced parking restrictions.

REFRESHMENTS/ MEAL BREAKSMorning tea, lunch and afternoon tea will be catered. Locations vary.

TUESDAY 5 DECEMBER

Welcome Reception 1800 - 2000: State Library of Victoria, 328 Swanston Street, Melbourne

WEDNESDAY 6 DECEMBER

Morning Tea 1040 - 1100: Storey Hall, (Building 16) 336 – 348 Swanston Street, Melbourne

Lunch 1250 - 1350: Building 80, Level 7, 445 Swanston Street, Melbourne

Afternoon Tea 1540 - 1610: Storey Hall, (Building 16) 336 – 348 Swanston Street, Melbourne

THURSDAY 7 DECEMBER

Morning Tea 1030 - 1050: Storey Hall, (Building 16) 336 – 348 Swanston Street, Melbourne


Afternoon Tea 1540 - 1600: Building 80, Level 7, 445 Swanston Street, Melbourne

FRIDAY 8 DECEMBER

Morning Tea 1040 - 1100: Building 80, Level 7, 445 Swanston Street, Melbourne


Afternoon Tea/Farewell Drinks 1600 - 1700: Building 80, Level 7, 445 Swanston Street, Melbourne

SMOKING POLICYThe Conference and social functions are all nonsmoking. Delegates are requested not to smoke within social functions and on RMIT Campus.

LOST PROPERTYAll lost property can be handed in/collected from the Registration Desk.

X | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

SOCIAL FUNCTIONSWELCOME RECEPTIONDATE: Tuesday 5 December 2017 TIME: 1800 - 2000 VENUE: State Library of Victoria,

328 Swanston Street, Melbourne

CONFERENCE DINNERDATE: Thursday 7 December 2017 TIME: 1900 - 2300 VENUE: RACV, Level 17, 501 Bourke Street, Melbourne DRESS: Smart casual

AFTERNOON TEA/FAREWELL DRINKSDATE: Friday 8 December 2017 TIME: 1600 - 1700 VENUE: Building 80, Level 7,

445 Swanston Street, Melbourne

PRIVACYAustralia introduced the Privacy Amendment (Private Sector) Act 2000 in 2001. The Conference organisers comply with such legislation which is designed to protect the right of the individual to privacy of their

information. Information collected in respect of proposed participation in any aspect of the Conference will be used for the purposes of planning and conduct of the Conference and may also be provided to the organising body or to the organisers of ANZAM 2017. All those participants included in the Delegate List, which is available at the Registration Desk, provided their permission upon registration.

DISCLAIMERThe information contained in the publication is correct at the time of printing. Conference Solutions and the RMIT ANZAM 2017 Organising Committee reserve the right to alter or delete items from the program. The organisers shall not be responsible for any costs or damages arising from any action based on the information contained in this booklet.

PHOTOGRAPHS, VIDEOS & RECORDING OF SESSIONSDelegates are not permitted to use any type of camera or recording device at any of the sessions unless permission has been obtained from the relevant speaker. Should you wish not to be photographed, please let our photographer know.

XI | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

GENERAL INFORMATIONWEATHERWith Melbourne’s variable climate, for more accurate weather information visit the Australian Bureau of Meteorology.

TIME ZONEAustralian Eastern Daylight Time (AEDT) UTC+11 hours.

ARRIVING IN MELBOURNEMelbourne’s International and Domestic Airport, colloquially known as Tullamarine Airport, is located approximately 25km north-west of Melbourne’s CBD on the Tullamarine Freeway - less than 25 minutes by car. Visitors can reach the Central Business District by taxi, shuttle bus or train.

TAXI

A taxi to the city should cost between A$55 and $65, including the compulsory airport fee payable by departing taxis and CityLink tollway charges.

AIRPORT SHUTTLE BUS

Airport shuttle buses: SkyBus is the main airport shuttle to and from Melbourne Airport and the city.

MELBOURNE PUBLIC TRANSPORT

Most visitors base themselves in the city centre, the buzzing commercial heart of Melbourne that’s also home to museums, theatres, restaurants, bars, and shops. Transport options include train, tram, bus, or bike.

MYKI CARDS myki is Melbourne’s ticket to travel on the city’s trains, trams, and buses. Purchase your myki online, at premium train stations, retail outlets displaying the myki sign (including 7-Elevens), or by calling 1800 800 007. For more information go to the PTV website.

TRAMS

Travel within the central area of Melbourne by tram is free, though you will need a myki card if you plan to start or finish your journey outside of this central area. Passengers can board trams at signposted stops displaying maps, route numbers, and a timetable. Route numbers are also displayed on the front of the tram.

For more information on the area covered by the Free Tram Zone and a downloadable map, go to the PTV website.

TRAINS

Melbourne’s metro trains run between the outer suburbs and Flinders Street Station in the city. The city loop is Melbourne’s underground system, with five stations in the Central Business District: Southern Cross Station, Flagstaff, Melbourne Central, Parliament, and Flinders Street. Southern Cross Station is Melbourne’s hub for regional and interstate trains. Plan your trip using the journey planner at the PTV website.

BUSES

Melbourne buses run frequently to major hubs, including shopping centres, schools, hospitals, leisure and sports venues, and some of Melbourne’s biggest attractions. For people travelling further afield, Victoria’s V/Line service gives access to regional towns and scenic attractions across the state. Visit the PTV website.

MELBOURNE DINING PRECINCTSExperience Melbourne’s mix of cultures in its myriad restaurants, cafes, bistros, and bars. Whether you’re after modern, traditional, exotic, or homespun flavours, Melbourne’s eclectic dining scene offers a startling array of the world’s great cuisines, from popular favourites to the truly groundbreaking.

Share a drink while snacking on high-end tapas in a laneway eatery, take on a Szechuan chilli dish in Chinatown, or break out of the CBD and discover the city’s specialist eating destinations – Richmond for Vietnamese, Carlton’s ‘Little Italy’, Fitzroy for Spanish, and Brunswick for Lebanese.

To find the right place to eat for you, visit Melbourne Food & Wine.

ELECTRICITYMains supply in Australia is 220/240V-AC, 50Hz with three pin plugs used across the country. You can buy adaptors for any electrical equipment you bring with you from good travel stores, chemists, and department stores.

XII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

STREAM CHAIRS

ANZAM EXHIBITORS

CONFERENCE THEME: CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE Dr Cameron Duff – RMIT University

CRITICAL MANAGEMENT AND ORGANISATION STUDIES Dr Kylie Radel – Central Queensland University

ENTREPRENEURSHIP, START-UPS AND SMALL BUSINESS Dr Martina Battisti – Massey University Dr Xiaoti Hu – University of Portsmouth

GENDER, DIVERSITY AND INDIGENEITY Dr Diane Ruwhiu – University of Otago Dimitria Groutsis – University of Sydney

HEALTH MANAGEMENT AND ORGANISATION Dr Ann Dadich – Western Sydney University Dr Louise Kippist – Western Sydney University

HUMAN RESOURCE MANAGEMENT Dr Beni Halvorsen – RMIT University Dr Paula O’Kane – University of Otago

INTERNATIONAL MANAGEMENT Associate Professor Maryam Omari – Edith Cowan University Dr Shean Fan – RMIT University

LEADERSHIP AND GOVERNANCE Dr Herman Tse – Monash University Dr Maria dela Rama – University of Technology Sydney

MANAGEMENT EDUCATION AND DEVELOPMENT Dr Peter McLean – University of Wollongong Dr Christa Wood – University of Wollongong

MARKETING, COMMUNICATION AND RETAIL Dr Raechel Johns – Canberra University Dr Sujana Adapa – University of New England

ORGANISATIONAL BEHAVIOUR Dr Ezaz Ahmed – Central Queensland University Dr Ramudu Bhanugopan – Charles Sturt University

PROJECT ORGANISING Associate Professor Erica French – Queensland University of Technology Dr Sam MacAulay – University of Technology Sydney

PUBLIC SECTOR MANAGEMENT AND NOT-FOR-PROFIT Dr Wayne Fallon – Western Sydney University Dr Warren Staples - RMIT University

STRATEGIC MANAGEMENT Dr David Stiles – University of Canterbury Dr Conor O’Kane – University of Otago

SUSTAINABILITY AND SOCIAL ISSUES IN MANAGEMENT Dr Melissa Edwards – University of Technology Sydney Dr Sara Walton – University of Otago

TECHNOLOGY, INNOVATION AND SUPPLY CHAIN MANAGEMENT Dr Arun Elias – Victoria University of Wellington Associate Professor Babak Abbasi – RMIT University

CENGAGE LEARNING

Cengage Learning – Higher Education helps lecturers teach and students learn in universities around Australia and New Zealand. We focus on creating innovative resources that engage students and excite learners. Through excellent research and knowledge. Cengage Learning develop inspired educational solutions that empower learners and enhance productivity.

SAGE PUBLISHING

SAGE is one of the world’s leading independent academic and professional publishers. We are proud of our independence, which enables us to focus on the broad publishing needs of our communities. We publish over 800 textbooks, scholarly titles, and handbooks a year across the social sciences, health sciences and humanities.

CAMBRIDGE UNIVERSITY PRESS

Cambridge University Press is a not-for-profit organization that is part of the University of Cambridge. Our aim is to unlock people’s potential with the best learning and research solutions by combining state-of-the-art content with the highest standards of scholarship, writing and production. Visit our stand for 20% off titles on display,

XIII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

Abhishek, DwivediAdapa, SujanaAfrin, ShamsiaAhmadi, HormozAkbari, MohammadrezaAkter, ShahriarAlakavuklar, OzanAlgeo, ChivonneAliyu, OlayemiAlshathry, SultanAlvesson, MatsAmarakoon, UpamaliAndre, EdwardAndreoli van Schijndel, LauraAshcroft, MarkAshkanasy, NealAsim, FarahAtanassova, IvaAyentimi, Desmond TutoAyoko, OluremiBainbridge, HughBaker, MaeganBamberry, LarissaBarbery, GaeryBarrett, MaryBarrett, RowenaBattisti, MartinaBensemann, JoBertone, SantinaBhanugopan, RamuduBhimani, HardikBi, RuiBiswas, KumarBlack, HelenBlackwood, KateBouvain, PetraBowden, StephenBower, IanBoxall, PeterBrunetto, YvonneBudde-Sung, AmandaBuick, FionaBurgess, JohnBurns, PrueButtriss, GaryBye, JayneCaines, ValerieCallagher, LisaCarlisle, JoannaCatalfamo, HollyCathro, VirginiaCaza, BriannaChang, ArtemisChapman, GeoffreyChapman, RossChen, TomChen, ZhijunCheng, DavidChilderhouse, PaulCho, WonhyukChoi, DaejeongChow, GeoffreyChowdhury, MesbahuddinClark, AndreaClibborn, StephenCoetzer, Alan

Colley, LindaCollins, NathalieConnolly, HeatherConnor, JamesConnor, MartinConstantin, AndreeaCooper, BrianCoronado, GabrielaCrawford, HeatherCumin, DanaDalton, ValerieDann, ZoeDavidson, PaulDavies, BerniceDavies, JohnDavis, RobertDay, Garyde Vries, HuibertdeWitt, MarlizeDhakal, SubasDiefenbach, ThomasDowns, JasonDrake, ColinD’Souza, NataliaDuff, CameronDyer, SuzetteEdgar, FionaEdwards, MarissaElias, ArunEljiz, KathyEllis, DarrenEttemaddar, MitraEva, NathanEverett, AndreFalk, MichaelFallon, WayneFarr-Wharton, BenFernando, JorgeFernando, MarioFisher, RonFitzgerald, AnnekeFluker, MartinForsyth, DarrylFoweraker, BarbaraFrench, EricaFrench, LindaFriday, DerekFulford, RichardFulop, LizGabriel, Cle-AnneGapp, RodGarib Singh, Sharan KaurGeare, AlanGemünden, HansGibbons, BelindaGill, RebeccaGirardi, AntoniaGollan, PaulGould, RyanGoyal, PreetiGreen, NicolaGreenwood, MichelleGriffin, DenisGu, JunGunasekara, ChrysHaar, Jarrod

Halvorsen, BeniHassan, RummanHeentigala, KumudiniHerbst, JudithHermens, AntoineHessell, TimHeyden, PitoshHillman, WendyHodgins, MichaelHossain, MohammadHowell, AngelaHu, XiaotiHuang, StephanieHughes, Kerri-annHurriyet, HilalIlott, GerardIngersoll, LouiseIreland, VernonIssa, TheodoraIvory, SarahJahani, HamedJayamaha, NihalJeanes, EmmaJenkin, ChrisJenkins, StaceyJerard, MarjorieJie, FerryJog, SamradhniJogulu, UmaJohns, RaechelJohnston, AllanahJones, ColinJoshi, MalayJunaid, FatimaJurado, TanyaKang, HaiyingKarimi, LeilaKelly, DaraKent, StaceKerr, GregKershaw, Annekhaksar, Seyed Mohammad SadeghKhan, AilaKho, JoannaKieu, TaiKillen, CatherineKiridena, SeneviKirkley, BillKirkwood, JoKnott, PaulKöhler, TineKosiol, JenniferKotey, BerniceKyriakidou, OliviaLaundon, MelindaLeggat, SandraLiao, Tung-ShanLin, Xiao Songlin, xiaoshuangLing, SophiaLinger, HenryLloyd-Walker, BeverleyLooi, EvelynLopez, GregLord, LinleyLowe, Kevin

THANK YOU TO OUR REVIEWERS

XIV | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

Lu, YingLux, AndreiMacAulay, SamMacdonald, FionaMadan, KaikeeMadduma Bandara, YapaMahadeo, BrindaMak, Ka-Hi (May)Maley, JaneMalik, Muhammad Abdur RahmanMangalaraj, DanielManoharan, AshokkumarMarchioro, GaryMartin, NigelMcLean, PeterMeek, StephanieMehrez, AhmedMika, JasonMinaee, SimonMolineux, JohnMontgomery, KathleenMuchiri, MichaelMudannayake, BuddhikaMuraleedharan, ParvathyMurphy, LynMuurlink, OlavMyers, BarbaraMylett, TerriNaeem, RamshaNagalingam, SevNakandala, DilupaNand, AlkaNarayana, SushmitaNeher, AlainNewman, AlexNg, TitusNgocha-Chaderopa, EstherNguyen, TienObchonka, MartinO’Cass, Aron Ogrin, RajnaOhkita, KenichiOKane, ConorO’Kane, PaulaOlsen, JesseO’Meara, PeterOnnis, Leigh-annOpare-Addo, JoyceOsigwe, EmmanuelParker, JaneParry, KenPatel, ParthPepper, MatthewPerényi, ÁronPeter, RajaPick, DavidPillay, SomaPingali, VenugopalPlester, BarbaraPlimmer, GeoffPort, ZoePowell, RobertPrajogo, DanielQiu, JaneQuaddus, MohammedQureshi, IsrarRadel, KylieRadford, KatrinaRafferty, AlannahRajamanthri, SenaniRajendran, DianaRana, VishalRandhawa, KrithikaRedmond, JaniceReefke, HendrikReid, Carol

Reid, LynetteRen, ShuangRetna, KalaRiad, SallyRice, JohnRintamaki, JukkaRivelin, LorraineRobertson, AdamRobin, MulyadiRobinson, LindaRobinson, SuzanneRogerson, AnnRoy, RamRuwhiu, DianeRyan, EmilySaleh, AbuSamad, AtausSamson, KellySankaran, shankarSarabdeen, JawahithaSarker, TapanSartika, DinaSarwar, ShaguftaSayers, JanetScahill, ShaneScerri, MoiraScott, JonathanScott-Young, ChristinaSeet, Pi-ShenSegal, SimonSendjaya, SenSense, AndrewShaikh, WajeehaShao, JeffSharif, TaimurSharma, Angel Shee, HimanshuSheffield, JimShepherd, DebSheridan, LynnaireSiddiqui, NazleeSloan, TerrySmall, FelicitySmith, MegSmith, PeterSmith, SandraSmollan, RoySmyth, AnneSohal, AmrikSok, PhyraSoo, ChristineSoontiens, WernerSoosay, ClaudineSpee, PaulSpence, GordonStaples, WarrenStiles, DavidStrachan, GlendaSuccarie, AydaSullivan-Taylor, BridgetteSun, ChristinaSusomrith, PattaneeTaksa, LucyTansley, GarryTappin, DavidTarafder, TasmihaTehrani, AliThirlwall, AlisonTiwari , NarayanTodhunter, BarrieTootell, BethTrau, RaymondTreuren, GerryTse, HermanValkama, PekkaVan Den Broek, Diane

Verreynne, Martie-LouiseVilko, JyriVolk, StefanWalker, DerekWalton, SaraWang, JeffreyWang, LenaWardrop, JanisWarren, LorraineWarriner, VirginiaWasim, JahangirWatton, EmmaWilliams, PenelopeWilson, BradleyWilson, MarkWilson-Evered, ElisabethWohlgezogen, FranzWomsley, KerrieWood, ChristaWood, MartinWoods, ChristineWordsworth, RussellWright, AprilWright, ChrisXerri, MatthewXiang, DavidYang, MilesYazdani, KhashayarZhang, JingZhang, ZhaoyongZwiegelaar, JeremyZwikael, Ofer

BEST REVIEWERSSartina Bertone Swinburne University

Amanda Budde-Sung University of Sydney

Darren Ellis University of South Australia

Kevin Lowe University of Sydney

Simon Minaee Murdoch University

Terri Mylett Western Sydney University

Matthew Pepper University of Wollongong

Peter Smith Auckland University

Gerry Treuren University of South Australia

Martie-Louise Verreynne University of Queensland

Derek Walker RMIT University

Elizabeth Wilson-Evered Victoria University

Russell Wordsworth University of Canterbury

April Wright University of Queensland

Matthew Xerri Griffith University

XV | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE

2017 PROGRAMSTREAM MANAGEMENT

CD Creative Disruption: Managing in a Digital Age Dr Cameron Duff, RMIT University

CMS Critical Management Studies Dr Kylie Radel, CQUniversity

ESSB Entrepreneurship, Start- Ups and Small BusinessDr Martina Battisti, Massey UniversityDr Xiato Hu, Portsmouth Business School

GDI Gender, Diversity and IndigeneityDr Diane Ruwhiu, University of OtagoDr Dimitria Groutsis, University of Sydney

HMO Health Management & OrganisationDr Ann Dadich, Western Sydney UniversityDr Louise Kippist, Western Sydney University

HRM Human Resource ManagementDr Beni Halvorsen, RMIT UniversityDr Paula O’Kane, University of Otago

INT International ManagementProfessor Maryam Omari, Edith Cowan UniversityDr Shea Fan, RMIT University

L&G Leadership and GovernanceAssociate Professor Herman Tse, Monash UniversityDr Marie dela Rama, University of Technology Sydney

MED Management Education and DevelopmentDr Peter McLean, University of Wollongong Dr Christa Wood, University of Wollongong

MKT Marketing & CommunicationDr Raechel Johns, Canberra UniversityDr Sujana Adapa, University of New England

OB Organisational BehaviourDr Ezaz Ahmed, Flinders UniversityDr Ramudu Bhanugopan, Charles Sturt University

PRO Project OrganisingAssociate Professor Erica French, QUTDr Sam MacAulay University of Technology Sydney

PSNFP Public Sector Management and Not-for-ProfitDr Wayne Fallon, Western Sydney UniversityDr Warren Staples, RMIT University

SM Strategic ManagementDr David Stiles, University of CanterburyDr Conor O’Kane, University of Otago

SSM Sustainability and Social Issues in ManagementDr Melissa Edwards, University of Technology SydneyDr Sara Walton, University of Otago

TISCMTechnology, Innovation & Supply Chain Management

Dr Arun Elias, Victoria University of Wellington Associate Professor Babak Abbasi, RMIT University

Comp Competitive paper session

Inter Interactive paper session

WS Workshop

TUESDAY 5 DECEMBER 2017

0800-0830Doctoral Workshop Registration (Registrations for Doctoral Workshop now closed)

Copland Foyer, University of Melbourne

0830-1730 Doctoral WorkshopCopland Theatre, University of Melbourne

1800-1820 Official Welcome to Country - The Fighting Gunditjmara

1820-2000 Conference Welcome Reception and Registration State Library of Victoria

XVI | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XVII

WEDNESDAY 6 DECEMBER 2017

0800 Registration opensStorey Hall, RMIT University

0900-0920 Official Welcome to Country - The Fighting Gunditjmara

0920-0940ANZAM President’s Welcome: Professor Lisa Bradley Official Opening of the 31st ANZAM Conference by Dr Cameron Duff, Professor Pauline Stanton, Professor Ian Palmer

Storey Hall

0940-1040ANZAM Keynote Opening Address: Professor Gerard George, Lee Kong Chian Chair Professor of Innovation, Singapore Management University Chair: Dr Cameron Duff

Storey Hall

1040-1100 MORNING TEA Storey Hall Atrium

1100-1110 Session Transition from Storey Hall to Building 80

1110-1250 CONCURRENT SESSION ONE (100 MINS)

Competitive Sessions Interactive Sessions Workshops

Room 80.08.11 80.09.12 80.08.12 80.09.01 80.09.10 80.09.02 80.09.04 80.09.05 80.09.07 80.08.09 80.08.10 80.09.08

Stream CD Comp 1 OB Comp 1 ESSB Comp 1 GDI Comp 1 HRM Comp 1 MED Comp 1 L&G Comp 1 TISCM Comp 1 CMS Inter 1 PSNFP Inter 1 WS 1 WS 2

Chair Raechel Johns Pamela Lockhart John Brocklesby Diane Ruwhiu Keith Townsend Christa Wood Brinda Mahadeo Arun Elias Martin Wood Ross Chapman

1110 275The Affective CommonsWaters-Lynch, Julian; Duff, Cameron.

404Experimental Study of the Role of Performance feedback and Self-Confidence, Opposition Intensity, Slack on Escalation/ De-escalation of Conflict Strategy.Dhillon Padmavathy; Srivastava, Nath; Joshi, Chetan

065Germination and Inspiration or a Flash in the pan: “The impact of entrepreneurship education on skills and outcomes”Lipnickas, Gediminas; Seet, Pi-Shen; Jones, Janice

096Gender and Careers: Women in academia.Sharafizad, Fleur Yardena; Brown, Kerry; Jogulu, Uma; Omari, Maryam

003High performance work practices and collective quits: The moderating role of workplace cynicism.Brown, Michelle; Cregan, Christina; Kulik, Carol; Metz, Isabel

023Disrupting the MBA: Embedding social and environmental thinking for ethical strategic analysis and option appraisal.Cairns, George

258Does Informal Leadership Always Benefit Team Performance? The Importance of Diversity in Team Proactivity and Altruism.Sinha, Ruchi ;Chiu, Chia-Yen (Chad).

420Supply risk management in small and medium-sized enterprises: A systematic literature review.Chowdhury, Priyabrata; Lau, Kwok Hung; Pittayachawan, Siddhi

231Textual agents: How public documents construct identity and legitimacy for the British Museum and their role in the Parthenon controversy.Fenton, Evelyn Maria

055 Stuck in the middle without you: experiences of public sector middle managers. Blackman, Deborah; Buick, Fiona; Johnson, Samantha

Mixed Methods Research SIG: Using Fuzzy-set Qualitative Comparative Analysis in Mixed Methods Research.

Farveh FarivarRos CameronBob CavanaMatt Xerri

Addressing the elephant in the room: Developing strategies for incorporating gender diversity in your organisation.

Sarah ChuaDuncan MurrayBeni HalvorsenTricia Vilkinas

1130 409Design: Social Technology for Managing in a Digital Age? Matthews, Judy

277Challenge-Hindrance stressors and its effect on job burnout in the employees living under on-going terrorism: the moderating role of organisational support.Junaid, Fatima Ali; Haar, Jarrod

343Fear of Failure, Entrepreneurial Intentions Formation and Resilience: A Conceptual Framework.Ukil, Minhajul Islam; Muzychenko, Olga

035Female Police Officer Promotion: Driven by Peers, Driving Legitimacy.Soontiens, Werner; Anthony, Mary

300Unpacking Non-Preferred Work Tasks in Work Design.Rana, Vishal; Jordan, Peter; Rafferty, Alannah

066Entrepreneurship education: An entrepreneurial ecosystems approach.Clark, Delwyn; Reboud, Sophie; Toutain, Olivier; Ballereau, Valerie; Mazzarol, Tim

291Leading in a digital age: a competition for attention.Collins, Michael

419A Systematic Approach to Measure Innovation Performance: Input-Process-Output-Outcome Perspective.Fontana, Avanti; Musa, Soebowo

349Reflections on people’s working versus non-working time and connectivity: some experiences from Brazil.Fernando, Jorge; Trevisan, Leonardo; Dowbor, Ladislau

346Correlation of Performance with Well-being.Han, SongYi.

XVIII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XIX


1150 228Innovation in Public Systems (OPGRS): Analysing the Role of CRM in Increasing System Efficiency Verma, Rajeev; Verma, Jyoti

168Exploring Consequences of Proximal Withdrawal States: A Three-Month Time Interval Study.Mharapara, Tago; Haar, Jarrod

211Entrepreneurial resilience in the New Zealand media.Singh, Smita; Ho, Marcus; Jayawardena, Thushini

189Dual-career couple issues in women led international assignments: Case of Indian IT women.Shah, Dhara; Agrawal, Narendra

040A Systematic Review of the High-Performance Paradigm.Riaz, Safa; Woods, Peter; Townsend, Keith

238Total recall? Using episodic and autobiographical memory to better understand leadership narrative identity. Watton, Emma; Parry, Ken; Kempster, Steve

119Laughing with the leader: The influence of leader’s laughter on followers’ perceptions.Cheng, DavidAmarnani, Rajiv; Wang, Nick.

280The effect of user toolkits on innovation capability and co-creation: An empirical study of Malaysian manufacturers.Saha, Ripan Kumar; Garib Singh, Sharan Kaur; Tey, Lian Seng; Taha, Azni Zarina

272Beauty in the Eye of the Beholder: How Human Resource Manager Understandings of Talent May Restrict Diversity Hiring Using Older Workers as an Example.Hessell, Tim; Waterhouse, Jennifer; Nolan, John

393The State as a Fundraiser? Evidence from the newly Italian fiscal reform for cultural organisations.Donelli, Chiara; Fanelli, Simone; Mozzoni, Isabella.

1210 223The Innovation Opportunity Space: a novel framework to explore creative disruptionFlowers, Stephen; Meyer, Martin.

030The relationship between organisational benefits and work life balance responsiveness: the mediating role of employee consultation.Jenkins, Stacey; Bhanugopan, Ramudu

390Entrepreneurs or Intrapreneurs? Examining the Immediate and Lasting Effects of Entrepreneurship Education.Mu, Zhi Rong; Lin, Xiao Song; Zhang, Shuai; Wu, Wen Hua; Shen, Yi Feng

279Harnessing and leveraging time: Australian women’s navigation of career transitions.Daniels, Carolyn; Radel, Kylie; Hillman, Wendy

123The effects of over-education and personality on retirement planning behaviours.Luksyte, Aleksandra; Earl, Jo; Elizondo, Fabian

395Analyising service quality gap in in Indian management education using INSTAQUAL: A study of state university affiliated Colleges.Kumar, Sanjeev; Rajaguru, Rajesh; Prikshat, Verma

311Developing shared leadership to create public value.Plimmer, Geoff; Zeier, Katie; Franken, Esme

175Elements of transformative capability and integration process in supply chain learning: A multi-level perspective.Liyanage, Harishani Lasanthi

249Understanding public perceptions of corporate irresponsibility over time: Struggles to remember and forget triumphs and scandals of Royal Bank of Scotland.Rintamaki, Jukka

1230 270Ambidextrous Capabilities to Manage Disruptive Business Model Innovation. Habtay, Solomon

227Managing the impact of negative performance information on the self-concept: Process insights from professional rugby.Walker, Benjamin; Caprar, Dan

407A preliminary analysis of Australian Gen Y entrepreneurial intentions.Choudhary, Nitu; Pereny Aron

366Combining paid work and elder care: The effect of multiple roles on personal stress outcomes.Bainbridge, Hugh

042Re-orienting Employment Relations in the Age of Global Value Chains: A Compressed Development Perspective.Gao, Jennifer; Haworth, Nigel

093Generational Differences in Learning Attributes: Millennials and Gen X in Higher Education.Goyal, Preeti; Gupta, Poornima

128Participative Chair Leadership, Psychological Safety and Director Monitoring: A Mixed-Method Exploration of Boardroom Dynamics.Bezemer, Pieter-Jan; Veltrop, Dennis; Nicholson, Gavin; Pugliese, Amedeo

222Stringent customer environmental requirements and firm’s environmental performance-evidence from Bangladesh ready-made garment industry.Shumon, Rezaul; Rahman, Shams; Ahsan, Kamrul

XX | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXI


1250 -1350 LUNCH Building 80, Level 7

1350-1530 CONCURRENT SESSION TWO (100 MINS)


Room 80.08.11 80.09.12 80.08.12 80.09.01 80.09.10 80.09.02 80.09.04 80.09.05 80.09.07 80.08.09 80.09.08 80.09.11 80.08.10

Stream CMS Comp 1 OB Comp 2 ESSB Comp 2 GDI Comp 2 HRM Comp 2 HMO Comp 1 PSNFP Comp 1 MKT Comp 1 OB Inter 1 L&G Inter 1 S&SM Inter 1 WS 3 WS 4

Chair Ken Parry Ezaz Ahmed Jonathan Scott Susan Hayward Kate Blackwood Greg Bamber Terry Sloan Tim Mazzarol Kala Retna Brinda MahadeoAnneke Fitzgerald

1400 004Why Michels’ ‘iron law of oligarchy’ is not an iron law - and how democratic organisations can stay ‘oligarchy-free’.Diefenbach, Thomas

212Team Power Asymmetry, Egalitarian Climate and Team Learning: The Moderating Effect of Shared Hardships. Sinha, Ruchi; Stothard, Christina

325‘Making do’ in developing countries.Gabriel, Cle-Anne

152Understanding the gap between the availability and uptake of family-friendly work practices.Moore, Toni; Chapman, Judith

070Workers with disability and ethical human resource practices in Australian social enterprise organizations.Sim, Stephen; Cavanagh, Jillian; Bartram, Tim; Shaw, Amie

089The role of organizational climate in facilitating nurse psychological capital and affective commitment: comparing the US and Australia.Xerri, Matthew; Brunetto, Yvonne; Farr-Wharton, Ben

313 Why Public Sector Implementation Research Needs To Make a Comeback.Blackman, Deborah; Dickinson, Helen; Moon, Katie

122The More Things Change the More They Stay the Same: A Longitudinal Study of Small Retail Firm Resources.Grimmer, Louise; Grimmer, Martin

374 The impact of organizational injustice and over qualification on work alienation.Ul Islam, Shuja; Jawad, Daniyal; Shehroze, Raja; Basharat, Haroon

314Recognition of employees as transformational leaders: a social network analysis approach.Dang-Pham, Duy; Nkhoma, Mathews; Le-Hoai, Tram; Gordon, Ray

174Organisational Learning for Sustainability - Greening the Wharf at Sydney Theatre Company.Dalton, Valerie; Cooksey, Ray

Whistle While They Work 2 Project: Improving organisational and managerial responses to whistleblowing in public, private and not-for-profit sector organisations

Paula BroughNerisa DozoKatherine HallSandra LawrenceA.J. Brown

Career Development for Female Academics

Leisa Sargent, Michele Roberts,Helen HuKate Kearins,Alison Sheridan

1420 203Clutter, Hijacking and Nutcases: The impact of social capital on coproduction in museums.Kershaw, Anne; Bridson, Kerrie; Parris, Melissa

239Can Interpersonal Conflict be Constructive? Affective Events Theory Perspective.Fatima, Tasneem; Majeed, Mehwish

206What’s mine is ours: Exploring value co-production between social entrepreneurs and beneficiary communities.Garud, Niharika; Sutter, Christopher; Pati, Rakesh

195Exploring the capability of translation research to help improve women small business owners’ financial literacy.Redmond, Janice; Walker, Elizabeth

109Proactive interns and intention to convert into host organisations.Nguyen, Diep; Rose, Philip; Teo, Stephen; Nguyen, Nguyen Phong; Dang, Thai Thinh

158Understanding nurse manager leader behaviours and their impact on nurse retention.Crewe, Sandra

361Exploring Performance Information Enactment in a Case Study of Local Government Public Library.Shaikh, Wajeeha; Warren Staples

283Trust, increasing virtuality and financial services institutions – Virtuality does not hamper trust per se. Findings from the financial services sector.Gruenewald, Kira; Nienaber, Ann-Marie

099The impact of job-role stressors and affective wellbeing on managers’ performance.Hosie, Peter; Sharma, Sharma; Kingshott, Russel

200Engaging eyes in the digital and cross-culture era: Seize the gaze.Densten, Iain

159Empirical social network analysis in sustainable supply chain in Vietnam.Akbari, Mohammadreza; Clarke, Steven; Dang-Pham, Duy; Nkhoma, Mathews

1440 108Wearable technology, work and biopolitics.Plester, Barbara; Sayers, Janet

064The NEAR Organizational Compassion Scale: validity, reliability and correlations.Simpson, Ace; Farr-Wharton, Ben

132Understanding Barriers to Global Entrepreneurship.Adapa, Sujana

248Gender Harassment and Work-Family Conflict: A Proposed Model of Reciprocal Impacts, Outcomes and Prevention.Sojo, Victor; Holland, Elise; Olsen, Jesse; Köhler, Tine; O’Neil, Adrienne; Rosenhain, Sue; Wood, Robert

278Talent Management and Utilisation of Female Talent.Afrin, Shamsia

162The impact of individual and organisational support on Bangladeshi nurses.Crossan, Frank; Beattie, Ron; Cully, Ashley; Brunetto, Yvonne; Xerri, Matthew

274Strategic management of advocacy approaches in not-for-profit organisations.Clear, Anne

246Engagement through real time, mobile social media use: an experimental design.Johns, Raechel; Walsh, Michael

374The impact of organizational injustice and over qualification on work alienation.Ul Islam, Shuja; Jawad, Daniyal

376The Impact of Over Ambitious Consultants on Project Failures: An Ambition Theory View.Nuwangi, Subasinghage Maduka; Sedera, Darshana

422Navigating Sustainability: Morphing the Role of the Sustainability Officer.Edwards, Melissa; Williams, Tim; Angus-Leppan, Tamsin; Benn, Suzanne

XXII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXIII


1500 137Taste of the nation, state of the nation? Examining the dynamics of aesthetic stances in international mergers and acquisitions.Riad, Sally

127A Multilevel Framework of Firm Altruism in Small and Medium Enterprises.Siddiq, Dedi; Jepsen, Denise; Muhidin, Salut

092Why Entrepreneurship Failed to Take Root in ‘Developing Countries’: the case of Colonial Africa (1952–1972).Akoorie, Michele; Scott, Jonathan; Sinha, Paresha; Gibb, Jenny

360Mediating roles of family supportive organizational perception and schedule control in the crossover of work-family experiences among supervisor-subordinate dyads.Baral, Rupashree; Sampath, Pavithra

364Disability Employment in Chinese Context: A Case of Position Differences in the Employees’ Perception in an European-brand Hotel in Hong Kong.Hui, Ray Tak-yin; Tsui, Bruce; Tavitiyaman, Pimtong

262What is compassion fatigue? What does it mean for personal care workers in aged care?Hutchinson, Claire; Corlis, Megan; Stothard, Christina; Goods, Julie; Treuren, Gerry

144Change management in charities: an Australian perspective.Ewens, David; Lockhart, Pamela

403Are symbolic values enough to motivate consumer – brand relationships? Evidence from an emerging market.Kieu, Tai Anh

347The Boundary Conditions of Reflection-Performance Relationship in a Strategic Decision-making Task: Stretch goals and Initial Capability.Bei, Yun; Yang, Miles; Chen, Wansi

097Gaps in Corporate Governance Theory: An Agenda for Future Research.Goyal, Sanjay; Goyal, Preeti.

302Consuming nature through outdoor recreation: a consumption paradox, or an investment in sustainability?Rowed, Peter; Buttriss, Gary

1520 401Entrepreneurs, hope and Wellbeing in Rural Kenya.Newbery, Robert; Kimmitt, Jonathan; Munoz, Pablo

006Career development and professionals with disabilities: a proposed model.Barclay, Lizabeth; Markel, Karen

418Challenges for graduates of Australian universities, when using connections and developing guanxi during their transition from university to professional employment.Ferguson, Janet; Sonnenschein, Katrine

170Professional Identity: Friend or Foe to Integrated Care.Williams, Sharon; Best, Stephanie

209An investigation into employees’ acceptance of IT system in government agencies: An extension of technology acceptance model.Sharma, Angel; Basyal, Devid; Koirala, John

088Stressful organisational change: Giving support to others.Smollan, Roy; Morrison, Rachel

1540-1610 AFTERNOON TEA Storey Hall

1620-1720 ANZAM Second Keynote Address: Professor Sharon Parker, ARC Laureate Fellow, University of Western Australia Business School Chair: Professor Pauline Stanton

Storey Hall

1720- 1730 ANZAM Stream Awards Presentation Ceremony Storey Hall

1730 End of Conference Day One

CONFERENCE FREE NIGHT

XXIV | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXV

THURSDAY 7 DECEMBER 2017

0730-0900 HMO SIG Workshop. PROJECTion: Creative disruption in health service management. 80.09.06

0920-1020ANZAM Third Keynote Address - Chris Riddell Chair: Professor Mark McMillan, Deputy Pro Vice-Chancellor (Indigenous Education and Engagement), RMIT University

Storey Hall

1020-1030 ANZAM Excellence Awards Presentation Ceremony Storey Hall

1030-1050 MORNING TEAStorey Hall Atrium

1100-1300 CONCURRENT SESSION THREE (100 MINS)


Room 80.08.11 80.09.12 80.08.12 80.09.01 80.09.02 80.09.10 80.09.04 80.09.05 80.09.07 80.09.08 80.09.09 80.09.06 80.08.10

Stream CD Comp 2 OB Comp 3 ESSB Comp 3 INT Comp 1 TISCM Comp 2 HRM Comp 3 L&G Comp 2 MKT Comp 2 GDI Inter 1 MKT Inter 1 SM Inter 1 WS 6 WS 7

Chair Mark Ashcroft Ezaz AhmedJulian Waters Lynch

Steven Lui Peter Jordan Jennifer Gao Nick Wang Sujana Adapa Dimitria Groutsis Martin Grimmer Neal Ashkanasy

1100 423Entrepreneurial agents in transport systems: Strategies for change.Walton, Sara, Hyde Abbe

163Intergroup Competition and Employee Unethical Behaviour: Exploring the Role of Employee’s Group Identification and Group’s Moral Identity.Vadera, Abhijeet; Mishra, Pooja; Jin, Mengzi

204Lenses or Mirrors? Institutional Logics and Entrepreneurial Action.Sutter, Christopher; Garud, Niharika ;Pati, Rakesh Kumar

210Humour, hierarchy, and harmony: Exploring New Zealand and South Korean workplaces.Plester, Barbara; Kim, HeeSun

219Supply Chain Legality: a New Perspective.Fadaki, Masih; Rahman, Shams; Chan, Caroline

380Impact of organizational justice and perceived organizational support on employees’ innovative behavior at work.Nazir, Sajjad; Shafi, Amina; Qun, Wang

327Reinforcing Cycle of Influence Between Leadership, Ethics and Governance: A Conceptual Framework for Strategic Decision Making.Lowe, Kevin Brian;Levy, Lester ;Bathula, Hanoku

312Understanding Consumers’ Green Attitude Behaviour Gap Which Theory is Appropriate?Ahmed, Al sadat; Sultan, Parves; Williams, Galina

045Skills wastage: A study of migrant engineers in Australia.Asghar, Sana; Cameron, Roslyn; Farivar, Farveh.

148Antecedents of Employee Brand Value Co-Creation Engagement: A Preliminary Empirical Study in Small Medium Enterprises.Nguyen, Long Nguyen, Thu; Tran, Ngoc; Nguyen, Thanh

017Response Speed and Decision Speed: Application of Information Processing Paradigm to Decision Speed Research.Li, Anran

Supporting Indigenous Publishing

Jarrod HaarTerry SloanJason MikaDiane Ruwhiu

Research in management learning and education: How to design and conduct great teaching and learning research

Tine KöhlerApril WrightNic BeechSteve KempsterEmma Bell

1120 385Disruptive innovation through the lens of financial management: a conceptual assessment.Imam, Tasadduq

308Differentiating Discrete Positive Emotions: Examining the Effects of Gratitude and Pride on State Work Engagement.Verma, Kapil; Uy, Marilyn An

188Stakeholder Involvement in Performance Measurement of Entrepreneurial Ventures. Onwuka, Ego; McMurray, Adela; Tavassoli, Sam

091Inward FDI and Local Firms’ Exploratory and Exploitative Innovation.Gao, Renfei; Sammartino, André

178Supply Chain Resilience Research: Review, Trends and Opportunities.Ali, Imran; Nagalingam, Sev; Gurd, Bruce

375The effect of transformational leadership on innovative work behavior; mediating role trust, empowerment and work engagement.Nazir, Sajjad; Zeb, Khaqan; Shafi, Amina; Qun, Wang

069Is there a place for Critical Discourse Analysis in research into the effectiveness of Australian startup boards? Wildenauer, Michael

068The Mediating Effect of Brand Trust on the Relationship between Brand Experience and Brand Loyalty among Automobile Local Brand in Malaysia.Mabkhot, Hashed; Gelaidan, Hamid

411The interface between science and indigenous knowledge.Ruwhiu, Diane; Amoamo, Maria; Ruckstuhl, Katharina

357Competitiveness of domestic airlines in Australia.Luchmun, Shikha; Nguyen, Thu Huong

284Public Good Value: How can decision-makers recognise the full worth of heritage buildings?Livschitz, Sarah; Sullivan-Taylor, Bridgette

XXVI | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXVII


1140 389Devising a Conceptual Disruptive Business Model for Digital Business in Emerging Economies Pansuwong,Wanniwat

328Explaining the effects of different performance bonus systems: The roles of distributive justice and workplace performance.Adamovic, Mladen; Gahan, Peter; Harley, Bill; Healy, Joshua; Olsen, Jesse; Theilacker, Max

235The role of Intrapreneurship on Individual Work Performance.Palipane, Tharindu; Jayatissa, Yehemini; Amarakoon, Upamali

414Network ties of self-initiated expatriates: not all relations with host country nationals are the same.Kubovcikova, Annamaria; van Bakel, Marian

145The Ikea-effect in collective problem solving.Vuculescu, Oana; Bergenholtz, Carsten; Beretta, Michela

047The impact of contemporary careers on the psychological contract.Gander, Michelle

125Negotiating executive pay: How can psychological theories complement classical and behavioural economics?Fahey, David; Davies, Julie; Allcock, Deborah

179If Not Today, Maybe Tomorrow? An Investigation of Consumers Postponing Purchasing Behaviour to Product Innovation.Millemann, Jan; Heidenreich, Sven; Perényi, Áron

136A Study of Inclusion: The Balance Between Belongingness and Uniqueness.Perera, Shamalka; ArrowsmithJim; Sayers, Janet

288Selling A New Brand Internally: challenges of obtaining generating support through internal marketing communications.Booth, Jessica; McPhail, Ruth; Ross, Mitchell

233Interorganizational Networks in External Control of Resources: Taking stock with an extensive literature review.Mukherjee, Subhasree; Dhayanithy, Deepak

1200 257Using Design to Secure Knowledge-based Competitive Advantage in the Digital Age.MacAulay, Sam; Sharapov, Dmitry

167The Significance of Individual Spirituality and Employee Engagement in Task Performance and Affective Commitment.Basit, Ameer; Roof, Richard

146The retirement options and strategies of small business owners.Walker, Elizabeth; Redmond, Janice; Hutchinson, Jacquie; Webster, Beverley

294“Internet of Things” as creative disruption of supply chain digital integration process: Australian retail industry perspective.de Vass, Tharaka; Shee, Himanshu Kumar; Miah, Shah

022Is the Abilities, Motivation, Opportunities Model just too good to be useful?Townsend, Keith; Cafferkey, Kenny; Kellner, Ashlea; Winterton, Jonothan; Dundon, Tony

307Transformational leadership and Organisational Virtuousness as antecedents of thriving at Work: A Review of underlying influence mechanisms.Shahid, Sehrish; Muchiri, Michael

073Does crowding deter impulse buying in retail stores: A study in the context of retailing in India.Bandyopadhyay, Nirmalya

273Exploring the Unfolding Career Experiences of Skilled Migrant Women through the Lens of Career Theories.Odedra, Nimeesha; Blackwood, Kate; Thorne, Kaye

413The Moderating Role of R&D Management in the Relation between Resource investments and Performance: The Dynamic Capabilities Approach.Liao, Tung-Shan

1220 028The challenge of film to innovation and entrepreneurship studies. Wood, Martin;Glisovic, Smiljana;Berkeley, Leo

079Team temporal leadership and team performance: The mediating effects of temporal tension and employee voice.Mudannayake, Buddhika; Bhanugopan, Ramudu; D’Netto, Brian

225The Big Concerns of Small Business: A Qualitative Study.McKeown, Tui; Mazzarol, Tim; Rice, John

320Structured Job Interviews: Stifling Communication.Hyatt, Edward; Choi, Daejeong; Brown, Michelle; Olsen, Jesse

090Authentic leadership and the importance of ethical leadership behaviour and an ethical climate for subordinates’ organisational citizenship behaviour.Nikolic, Brad; Halvorsen, Beni

165Measuring the Impacts of Service Quality on Customer Satisfaction and Customer Loyalty: A Case Study of Vietnam’s Supermarket.Nguyen, Giang Ngo Tinh; Do, Hau Thi Kim; Sarker, Tapan Kumar

408Power and legitimacy: A longitudinal analysis of Aboriginal visual content in annual reports.Rentschler, Ruth; Subramaniam, Nava; Martin, Brian; Belk, Russell

056To keep and transform or to drop and adopt? A transaction cost analysis of the business modeling dilemma.Najmaei, Arash; Sadeghinejad, Zahra

XXVIII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXIX


1240 115Independent Cinema in the Digital Age: A New Business Model for Retaining Modern Audiences.Sadlowska, Karolina; Karlsson, Paula Sonja;Brown, Steven Caldwell

044Humour as a coping tool for interpersonal workplace aggression.Cheng, David; Amarnani, Rajiv; Le, Tiffany; Restubog, Simon

008Executive and senior management’s perception of the project manager’s role.Farnes, Ken

306Building resilient public sectors: How experiences of paradoxical leadership affect employee resilience.Franken, Esme; Plimmer, Geoff

102‘Female, Fifty and Forgotten?’ Older Female Academics’ Perceptions of Promotion.Larkin, Jacqueline

1300-1400 LUNCH Building 80, Level 7

1400-1540 CONCURRENT SESSION FOUR (100 MINS)


Room 80.08.11 80.09.12 80.08.12 80.09.01 80.09.02 80.09.04 80.09.05 80.09.10 80.09.08 80.09.09 80.09.11 80.09.07 80.09.06

Stream GDI Comp 3 OB Comp 4 ESSB Comp 4 SSM Comp 1 HMO Comp 2 PRO Comp 1 SM Comp 1 MED Comp 2 CD Inter 1 HRM Inter 1 OB Inter 2 WS 8 WS 9

ChairSomakanthie Pillay

John Brocklesby Delwyn Clark Martin Grimmer Rob Wilson Erica French Terry Sloan Peter McLean Martin Wood Jarrod Haar Pamela Lockhart

1400 015Creative Disruption through Digital Connection: Temporary Migrants Organising in Australian Food Production.Groutsis, Dimitria; Underhill, Elsa; Van Den Broek, Diane; Rimmer, Malcolm

082Getting the most in task performance: The effects of work environment, training effectiveness and non-mandatory training.Carlisle, Joanna; Bhanugopan, Ramudu; Ahmed, Ezaz

323Crowdfunding academic research: An overview and research agenda.Macht, Stephanie; Chapman, Geoffrey

199The effect of voluntarily disclosed managerial values on the level of embeddedness of managerial values: A focus on Swiss SMEs.Neher, Alain

224Innovation implementation in healthcare: A resourced based view.Ashcroft, Mark

331The Impact of Managerial Control on Project Organising: exploring traditional and social approaches.Algeo, Chivonne; Algeo, Thomas

038Problems with proximity in tourism: The Swan Valley in metropolitan Perth.Soontiens, Werner; Dayaram, Kandy; Burgess, John; Grimstad, Sidsel

315Oh, Behave! Insights and Strategies for Teaching Business Ethics in the Undergraduate Classroom.Edwards, Marissa; Gallagher, Erin

358Does Video Resume stand a chance in recruitment & selection process?Hilal, Junaid

101Contemporary knowledge workers and the boundaryless work–life interface.Field, Justin; Chan, Xi Wen (Carys)

076Organisational development, Leadership and Power: Design Thinking in a Singapore School.Retna, Kala

Entrepreneurship, Professionalism, Leadership Career Aspirations: Advances in Theory, Research & Application for the Innovation Economy.

Jeffrey Kennedy, Kim-Yin Chan, Ringo Ho, Sasha Chernyshenko,Christopher Nye

Emotions and Cognitions in the Rough – Project/ Paper Development Workshop.

Herman TseNeal AshkanasyPeter JordanKevin LoweAshlea Troth

1420 027Being the Face of the Brand: Aestheticising Labour in the Sri Lankan Hospitality Industry.Wanninayake Shalini; O’Donnell, Michael; Williamson, Sue

216Employee discretion: Balancing internal and external organisational practices.de Witt, Marlize; Pavlovich, Kathryn; Twiname, Linda

236How do entrepreneurs manage their social networks in the digital era? Insights from technology-based entrepreneursRiverola, Carla; Miralles, Francesc; Dedehayir, Ozgur

053Merger and Acquisition Outcomes – the need to Consider Relationships between Different Stakeholders.Segal, Simon; Pok, Wee Ching

255Liminal space in the Emergency Department.Irving, Gemma; Wright, April

060Representation of women in property and mining: measuring effectiveness of gender equality initiatives.Baker, Marzena

084Attention Allocation in Aspiration Adaptation: The Contingent Role of the External Environment.Luo, Lingli; Shinkle, George

130Role of Higher Educational Institutions in Developing Employability Skills.Sarfraz, Isra; Rajendran, Diana; Hewege, Chandana; Dass Mohan, Mohan

354The role of silence in virtual organizing, and its impact of coordination and communication processes.Ip, Vivian

324Where is the progress in organisational change? A review of developments in change approaches since 2005 and future potential.Goodfellow, Elizabeth; Blackman, Deborah; Mazanov, Jason

299The Influence of Attachment Style on Resource Contribution within Interpersonal Relationships.Robertson, Adam

XXX | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXXI


1440 138The Effect of Migrant Status on Managerial Career Progression in Australia.Sultana, Nasreen; Hartel, Charmine; Okimoto, Tyler

363Behind the Smiles: A Study of Collectivism, Uncertainty Avoidance, Assertiveness and Employee Silence in Thai Manufacturing.Zettna, Nate; McGrath-Champ, Susan; Johnson, Anya

166When do Investors Prefer Copycats? Conditions Influencing the Evaluation of Innovative and Imitative Ventures.Fu, Yingzhu (Fenix); Tietz, Matthias

333Strategizing in an Issue Field of Corporate Social Responsibility: Situational Interactions of Institutional Logics in a Strategic Action Field.Turkina, Natalya

263The implementation of lean management in a Chinese hospital’s pharmacy intravenous admixture services centre.Gao, Tian; Zhang, Xuzhu; Gurd, Bruce; Liu, Zunyu

297Governing project value creation processes—a contingent model for the delivery of complex projects.Heredia Rojas, Boris; Liu, Li

185Financial Leverage and Firm Performance.Abu Abbas, Bassam Mahmoud; Alhmoud, Turky; Al Ghezo, Fatimah

202Phenomenography in Management Education: Towards Manageable Student-centred Issues and Deep Learning.Ambrosini, Veronique; Billsberry, Jon; Garrido-Lopez, Mariano; Stiles, David

345Institutional Perspectives on Adoption of My Health RecordAndargoli, Amir; Rajendran, Diana; Scheepers, Helana; Sohal, Amrik

344Supervisor support, work-life balance and job performance: Evidence from the Australian financial sector.Talukder, A K M Mominul Haque

383Investigating New Management Initiatives (NMIs) in a textile SME: Case of emerging tensions and struggles in implementation and operation.Nobin, Thomas

1500 310MĀ WAI HEI KAITIAKI MATIHIKO MĀ TĀTAU? Who Shall be our Digital Guardians as Indigeneous Entrepreneurs?.Mika, Jason; Walker, Daniel; Palmer, Farah

252Surviving a firestorm: Teamwork in an extreme environment.Dwyer, Graham

033Social Capital and Innovative Capabilities in Organisations: the Moderating Role of Technology and Market EnvironmentLi, Honggui; Ma, Guoxin; Chen, Zhongwei

153Determinants of green brand trust and the mediating role of green brand satisfaction.Sharma, Angel; Zhang,Annie; Walton, Sara

264Utility of the Triple Aim framework in the context of Primary Health Care: a systematic literature review.Obucina, Mila; Vecchio, Nerina; Fitzgerald, Anneke; Radford, Katrina; Chai, Andrea; Harris, Neil

135Intra-firm Causal Ambiguity on Cross-Functional Project Team’s Performance: Does Openness and Integrative Capability Matter?Suprapto, Yetti Lutiyan; Wibowo, AminHarsono

112Rethinking Risk-Return Trade-off and the Bowman Paradox of Firm Diversification with Organizational Portfolio Analysis.Shao, Xuefeng; Luo, Nanfeng; Qiu, Jane

100Boundariless Twitter use – Social media and leadership.Siegert, Steffi; Holmgren Caicedo, Mikael; Martensson Hansson, Maria

007Codes of Conduct: Are they worth the paper they are written on?Liang, Xiaoyan; Holland, Peter

290Using job demands and resources aligned to engagement to predict job performance: Testing the Triple Match Principle of demands and resources.Yam, Cheryl; Holtrop, Djurre; Gagné, Marylene

1520 319Autism and employment: What works.Hayward, Susan; Stokes, Mark; McVilly, Keith

001The Consequences and Mechanisms of Respect: How Respect Affects Motivation and Continuance.Grover, Steven

424Integrating social and market logics in hybrid business models: A study of Australian B Corps –424.Wendy Stubbs

271What influences satisfaction with rural medical insurance in China?Fan, Youqing; Wang, Yan; Dadich, Ann

261Thinking About the Future: How Project Managers Make Sense of Possible Future Events.Ackermann, Fran; Maytorena-Sanchez, Eunice; Winch, Graham

095The Links Between Innovation, Customer Value and Business Models.Vinaik, Rubal; Zubac, Angelina

161Presenteeism and Strategic HRM: A Conceptual Framework to Predict HR Outcomes.Haque, Amlan

129Revisiting The Performance Implications Of Supply Chain Agility.Al Humdan, Eias; Najmaei, Arash; Behnia, Masud

1540-1600AFTERNOON TEA (Sponsored by Cengage Learning)

Building 80, Level 7

1540-1720Heads Of School of Management (HOSOM) Network Meeting(For HOSOM Members only)

Meeting room 80.07.029

XXXII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXXIII


1540-1720 CONCURRENT SESSION FIVE (100 MINS)


Room 80.08.11 80.09.12 80.08.12 80.09.01 80.09.02 80.09.04 80.09.05 80.09.10 80.09.07 80.09.08 80.09.09 80.09.11 80.09.06

Stream PRO Comp 2 OB Comp 5 TISCM Comp 3 SSM Comp 2 SM Comp 2 HMO Comp 3 MKT Comp 3 PSNFP Comp 2 ESSB Inter 1 MED Inter 1 HRM Inter 2 WS 10 WS 11

Chair Sam MacAulay Lena Wang Arun Elias Ingrid Nielsen Steven LuiElizabeth Wilson-Evered

Tim Mazzarol Warren Staples Kevin Lowe Christa Wood Beni Halvorsen

1600 406Project Management: An Unexpected but Welcome Career Path?Lloyd-Walker, Beverley; Crawford, Lynn; French, Erica

111The Influence of Ethical Leadership in Key Account Management: A case study of Business-to-Business Marketing in Indonesia.Iswahyudi, Muhammad; Wilson-Evered, Elisabeth; Thomas, Keith

266Last Mile Delivery: a Systematic Literature Review of Definitions and Development of Distribution Network Models.Motavallian, Joerin; Rahman, Shams; Chan, Caroline

050Appraising Offsets as an Integrated Environmental Planning and Management Tool for Development Projects.Martin, Nigel; Rice, John; Lodhia, Sumit

378An Exploration of STROBE (Strategic Organisational Behaviour) and Competitive Advantage.Soo, Christine; Spaseska, Katerina

057Reconciling Different Understandings of ‘Conflict of Interest’ in Medicine.Lipworth, Wendy; Montgomery, Kathleen

043Consumer communication campaigns seeking food waste reductions: The Australian perspective.Pearson, David; Stott, Annika; Perera, Anji

118Does Austerity Drive Public Service Innovation? Evidence from Shared Senior Management Teams in Local Government.Bello, Benedetta; Downe, James; Andrews, Rhys; Martin, Steve

051Entrepreneurial Bricolage Approach: Enhancing Subjective Wellbeing in a Resource Constrained Emerging Country.Rahman, Syed Abidur; Taghizadeh, Seyedeh Khadijeh; Alam, Mirza Didarul; Ahmad, Noor

151The Elusive Obvious: Searching for a ‘Pedagogical Pattern’ that Enhances Postgraduate Students’ Engagement.Jackman, Doug; Weir, Brian; Sutiyono, Wahyu; Buick, Fiona

081Qualifying beliefs about informality and hard HRM in small, medium and large firms: an employee’s perspective.Farr-Wharton, Ben; Xerri, Matthew; Brunetto, Yvonne; Harrison, Bronwen; Hermens, Antoine

Research in management learning and education: How to create a teaching, research and impact nexus.

Steve KempsterEmma Bell Tine KoehlerApril Wright

Surviving the zombie apocalypse: Combining technology and pop culture to enhance student engagement

Geoffrey R. Chapman,Ryan B. Gould

1620 198Changing a project-based industry: The role of project work.Aaltonen, Kirsi; Matinheikki, Juri

154A theory of skilled migrant organisational attachment.Treuren, Gerry; Stothard, Christina; Hutchinson, Claire; Manoharan, Ashokkumar

245Organizational Roles and Connections in Service Supply Chain Risk Management.Vilko, Jyri; Laurea, Teemu

157Investigation of lndependent Assurance of Sustainability Reports.Kumudini HeenetigalaArmstrong, Anona

234The Evolution of Ambidexterity in Professional Service Firms: Navigating Identity in New Exploratory Units.Johnston, Allanah

415How does family support facilitate social workers’ job satisfaction? The roles of work–family enrichment and job-related well-being.Kalliath, Thomas; Chan, Carys; Kalliath, Parveen; Chan, Chris

405Consumer perceived ethicality of mobile retailers: Scale development study.Sarkar, Subhro; Khare, Arpita

149Risk management in non-traditional public-private partnerships.Karlsson, Paula; Asenova, Darinka; Valkama, Pekka

226From Zero to Hero: Entrepreneurial Experience and Implications for Identity Dynamics.Zhan, Siran

191Postgraduate students in a global market: recruiting from a position of disadvantage.Scott, Jennifer; Kelly, Stephen

338Factors influencing academic promotion: A preliminary conceptual framework from a career development perspective.Nguyen, Huong Thi Lan; Van Gramberg, Bernadine; Badiozaman, Ida; Mung Ling, Voon

XXXIV | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXXV


1640 164Mis-Orchestration of Ambidexterity within Projects: The paradox of inflexibility encountered by high discretion project managers.Sohani, Shrihari Suresh; Sinha, Paresha

063Human Resource Management Practices and Organisational Citizenship Behaviour: The Interactive effects of National and Organisational Culture.Shahani, Nusrat Khan; Lockhart, Pamela; Shah, Farwa

293Benefits and risks of outsourcing to China, and the solutions to the problems – a case study of an Australian company.Wang, Jeffrey Jian; Shee, Himanshu; Ian Sadler;Catherine Lou

309Are Men More Accepting of Intellectual Property Violations than Women? The Role of Ambiguity and Values in Ethical Decisions Regarding IP Violations.Budde-Sung, Amanda

201Poltical ties, business ties and innovation.Zhang, Jing Annie; OKane, Conor; Chen, Guoquan

150Exploring perceptions of pharmaceutical sales representatives and medical specialists on the impact of New Zealand pharmaceutical policy over the past 15 years.Gordon, Jessica; Scahill, Shane

295Digital-Analog Co-option in Augmented Reality Usage: A Multi-Modal Analysis.Joshi, Amrita; Sharma, Kamal

386Why Digital Government and What Drives its Trajectory in Developing Countries: Lessons from Vietnam.Nguyen, Trung; Teicher, Julian; Smith, Robert; Nguyen, Vien Van

259Regulating equity crowdfunding in Indonesia.Harianto, Ceceh; Li, Yongqiang

220Case teaching approach under test: delineating the influence of student engagement dimensions on cognitive and affective learning.Mahadeo, Jyoti

351The Role of Corporate Social Performance (CSP) on Talent Attraction in Sri-Lankan Context.Lewwanduwage, Taniya; Amarakoon, Upamali; Rupasinghe, Thashika

1700 114Cross-functional integration for managing customer information flows in a project-based firm.Ståhle, Matias; Ahola, Tuomas; Martinsuo, Miia

265Transformation Capacity, Exploitative Capacity, and Organizational Change: The Mediating Effects of Organizational Practices.Wang, Zhimin; Sharma, Angel

074Returns Management: Implications for Omnichannel Environments.Reefke, Hendrik; Guesalaga, Rodrigo

117Sustainability’s Missing Dimension: defining economic sustainability at organisational and societal levels.Ivory, Sarah; Alexander, Anthony

147Micro-foundations of problem solving: What determines how individuals search?Vuculescu, Oana; Bergenholtz, Carsten

071Creating Disruptive Advertising: Role of Fear and Disgust in enhancing Impulse Buying.Upadhye, Bilwa; Bandopadhyay, Nirmalya; Sivakumaran, Bharadhwaj

024Contradictory Stand of Government and NGO towards Entrepreneurs at Base of Pyramid and Impact on Subjective Wellbeing.Rahman, Syed Abidur; Ahmad, Noor Hazlina; Amran, Azlan; Taghizadeh, Seyedeh Khadijeh

362Student Expectations, Beliefs and Attitudes in a Large First Year Management Course: Preliminary Results of a Multi-Phase Investigation.Edwards, Marissa; Gallagher, Erin

1720 237Using a tailored project management methodology to promote project team integration.Vuorinen, Lauri; Martinsuo, Miia

303The Flourishing of School Principals: An Action Research Pilot Study.Molineux, John

382Partner dependence and the transpositional effects of policy in emergent markets.Falk, Michael

232Knowledge Resource Mobility IONs through RDT lens – Partners Matter! Seeking Utilization, Performance and Status; Defending Autonomy.Mukherjee, Subhasree; Dhayanithy, Deepak

369Using Audience Response Technology in a First Year Management Class: Effects on Student Perceptions and Outcomes.Edwards, Marissa

1740 End of Conference Day Two

1900-2300 CONFERENCE DINNERRACV Club Bourke Street, Melbourne

XXXVI | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXXVII

FRIDAY 8 DECEMBER 2017

0800 Registration opens

0900-1030Institutional Members’ Meeting (For ANZAM Institutional Heads/Reps only)

80.10.06

0900-1030 ANZAM Innovative Management Educator of the Year Masterclass - Augmenting Student Engagement and Learning Experience – Sujana Adapa 80.08.09

0900-1040 CONCURRENT SESSION SIX (100 MINS)

Competitive Sessions Interactive Sessions

Room 80.09.10 80.09.12 80.09.06 80.09.07 80.09.08 80.09.09 80.09.11 80.09.01 80.09.02 80.09.04 80.09.05

Stream TISCM Comp 4 GDI Comp 4 HRM Inter 3 CD Inter 2 L&G Inter 2 OB Inter 3 MED Inter 2 PSNFP Inter 2PO Inter 1 & IM Inter I

HMO Inter 1 TISCM Inter 1

Chair Peter Jordan Lyn McCurdy Marcus Ho Neal Ashkanasy Kevin Lowe Beni HalvorsenVeronique Ambrosini

Ross Chapman Erica French Shane Scahill John Burgess

0900 046Service Innovation in Aged Care Providing Organisations through Social Assistive Technology Acceptance.Khaksar, Seyed Mohammad Sadegh; Shahmehr, Fatemeh; Afshari, Leila; Khosla, Rajiv

052Support Perceptions, Organizational Citizenship Behaviors, and the Mediating Role of Cultural Wellbeing: Are Effects Stronger for Ethnic Minority Workers?Haar, Jarrod; Brougham, David; Harris, Candice; Nguyen, Thi Hong Ngoc (Ruby)

080Do workload allocation systems affect the workplace health of frontline academic professionals?Archontoulis, Fiona

192Cloud Computing in the Agri-food Sector: Examining the influence of disruptive technology on socio-economic outcomes and business effectiveness.Bensemann, Jo; Bhide, Vasudha; Eweje, Gabriel; Imbeau, Jean Sebastien; Kelly, Stephen James; Scott, Jennifer; Taskin, Nazim; Warren, Lorraine

326When a Leader’s International Exposure is a Drag: Contrarian Evidence from India.Sharma, Kamal

215Should corporate leaders encourage informal, group-initiated induction rituals?Chapman, Judith

083Management Education for Leadership in the Context of Disruption.Davidson, Paul; Tsakissiris, Jane

221Innovation in the Public Sector: Towards Development of Conceptual Research Framework for fostering innovative practice in Public Sector.Malihi, Kristina; Naughton, Shahnaz

330Portfolio Release Management: Governance Implications of Project InterdependenciesLouis Taborda

254Using the consolidated framework for implementation research to understand clinicians’ innovations.Hodgins, Michael; Dadich, Ann; Womsley, Kerrie

285Analysing Patient Satisfaction in Dentistry: SERVQUAL to Stakeholders.Ling, Sophia; Elias, Arun

0920 377The shareholder wealth effects of modern slavery reporting requirements.Cousins, Paul; Dutordoir, Marie; Lawson, Benn; Quariguasi Frota Neto, Joao

289Measuring ethnic diversity: Australian managers perspective.Manoharan, Ashokkumar; Gross, Michael

379Towards the understanding of collective readiness for change.Menting, Magteld; Naughton, Shahnaz

402Analyzing the Process of Achieving Innovation Based on Japanese Case Studies.Cui, Yu; Ota, Masaharu

094The Role of Political Structure in China’s Corporate Governance during the Global Financial Crisis.Cheng, Shijun; Shen, Yi Feng; Song, Jing

301The Resources-Performance Relationship: Causal and Spillover Effects of Efficacy Beliefs.Fong, Man Mandy

335Management Education in the Context of Uncertainty.Davidson, Paul

173A governance case study of the development of community-based infrastructure: an example of Mintzberg’s Plural Sector.Manuell, Paul

134Why Process Improvement Projects often stall at their Implementation Phase? Insights from an exploratory case study.Mova, Ava

384Conceptualising self-management in a community health setting: A preliminary study of clinician perceptions.Jones, Andi; Wilson-Evered, Elisabeth

371Conceptualising the adoption of digital business technologies (DBT) by small and medium sized hotels (SMHs) in Malaysia.Ayob, Mohd Faizal Bin; Wilson-Evered, Elisabeth; McGrath, Michael

XXXVIII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XXXIX


0940 078Learning from Subsidiaries: Age Composition of Foreign subsidiaries and Parent’s R&D Intensity.Lee, Eun Su; Yang, Gracy

176Indigenous Employee Voice and Inclusion: New Perspectives from Vietnamese Public Sector Organizations.Alan, Tho; Stanton, Pauline Trau, Raymond

396Exploring the antecedents and consequences of Employer Branding.Sharma, Arti

296Autonomous vehicles on the roads of New Zealand and Australia: Investigating the relevant issues and challenges using perceptual mapping and Force Field AnalysisRoy, Ram; Priyanka Roy

077Privatisation and principal-principal conflicts in Asian emerging economies.Tran, Trang Thi Thu

107A Systematic Review of Emotion Regulation in the Aged Care Workforce.Guan, Bichen; Jepsen, Denise Mary

197Conceptual framework to guide development and evaluation of agile leadership in tourism destinations.Fang, Marcela; Nguyen, Thu Huong; Armstrong, Anona

267A Cross-cultural Comparison of Public Sector Innovation and Leadership.Moussa, Mahmoud

039Does Cross-Cultural Competence Matter when Going Global:Study of Cross-Cultural Intelligence and its Impact on Academic Performanceof International students in Australia.Iskhakova, Marina

398Who is Telecaring Whom? The total social organisation of labour in telecare services.Wilson, Rob; McLoughlin, Ian

180Managers’ perceptions of the benefits of 5S in the workplace: An exploration in Indian organizations.Kumar, Ajith

1000 190Management innovation and export behavior: Extending an ability-based argument.Kim, Youngok; Lui, Steven

241Indigeneous Entrepreneurial Capabilities: Rethinking the Role of Enterprise Assistance.Mika, Jason

276Mediating cases of alleged workplace bullying.Blackwood, Kate; Lempp, Frieder; Gordon, Megan; Stilwell, Myles

214Creativity for Radical or Incremental Innovation in Megaproject Policies: Which is Essential for Policy Survival?Kolar, Duro; Walker, Derek; Wong, Peter

131Absent leadership: An empirical study examining the effect of laissez-faire leadership in an Australian regional university setting.Samad, Ataus; Ahmed, Ezaz; Davis, Heather

304Exploring the emotional undercurrents: the role of workplace relationships.Parkinson, Ann; McBain, Richard

356Towards An understanding of Using the Community Scorecard to Enhance Downward Accountability.Nkhoma, Clara

062International experience diversity and internationalization of new ventures: The moderating roles of inward foreign direct investment and top management team tenure heterogeneity.Li, Forest; Fan, David

087Exploring and Conceptualising Ambidexterity in Paradoxical Innovation Theory (PIT).Davis, Robert; Menzies, Leonie; Smith, Sandra

1020 194Complexity Dimensions and Related Risks in Supply Chain Networks: A Systematic Literature Review.Friday, Derek; Sridharan, Ramaswami; Collins, David; Ryan, Suzanne

155The relationship between self-determination theory, motivational types, emotional labour and client embeddedness.Treuren, Gerry; Manoharan, Ashokkumar; Stothard, Christina; Hutchinson, Claire

1040-1100 MORNING TEA Building 80, Level 7

1100-1130 Australian and New Zealand Academy of Management – Annual General Meeting (All delegates welcome to attend)

Building 80.07.001

XL | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XLI


1400-1600 CONCURRENT SESSION EIGHT (100 MINS)

Competitive Sessions Interactive Sessions

Room 80.09.12 80.09.10 80.08.09 80.09.06 80. 09.07 80.09.08 80.09.09 80.09.11 80.09.05 80.09.04

Stream OB Comp 6 HRM Comp 4 ESSB Inter 2 HRM Inter 4 MED Inter 3 L&G Inter 3 GDI Inter 2 TISCM Inter 2 HMO Inter 2 SSM Inter 2

Chair Lena Wang Warren Staples Veronique Ambrosini Kate Blackwood Peter McLean Herman Tse Jason Mika Peter Holland Kathleen Montgomery Natt Pimpa

1400 054Firm Ownership and Corporate Environmental Responses.Hua, Xu; Shen, Jie; Xiao-kang, Zhao; D’Netto, Brian

036A Process Model Meaningful Work: Examining Antecedents and Consequences.Haar, Jarrod; Morrison, Rachel

244Embeddedness of local service SME in emerging global ecosystems: the mediating role of knowledge flows and the moderating role of innovation on firm performance.Macau, Flavio

067Local Isomorphism and Multi-National Enterprises’ Human Resource Management Practices.Ayentimi, Desmond; Burgess, John; Dayaram, Kandy

029From Classrooms to Boardrooms: Subject Design, Teaching Practices and Learning Outcomes in Management Consulting.Chia, Austin

213Organisational Learning of Absorptive Capacity and Innovation.Zeng, Jing; Rezaei-Zadeh, Mohammad; Haak-Saheem, Washika; Darwish, Tamer

126Leadership development of women in Australian workplaces: An intersectional analysis.Chugh, Radhika; Köhler, Tine

339The Influence of Relational Capabilities on Supply Chain Resilience: A Collaborative Risk Management Approach.Friday, Derek; Sridharan, Ramaswami; Collins, David; Ryan, Suzanne

133Overcoming challenges to clinical engagement through high performance work systems: A qualitative study of perceptions of medical practitioners and human resource managers in Victorian Hospitals.Bonias, Dimitra

251Does Gender Composition Influence Loan Repayments and Capital Formation in Microcredit Groups?Griffin, Denis


1130-1310 CONCURRENT SESSION SEVEN (100 MINS)

Workshops

PD Session WORKSHOP 12 WORKSHOP 13 WORKSHOP 14 WORKSHOP 15 WORKSHOP 16 WORKSHOP 17

Room 80.08.10 80.09.06 80.09.12 80.09.07 80.09.09 80.09.11 80.09.10

1130-1310 Ask an ANZAM Research Mentor: Career Coaching, Inspiration and Advice

TBC

Crafting Papers for Academic Impact in Project Organising and Beyond.

Sam MacAulay,Suzanne Wilkinson,Catherine Killen,Ofer Zwikael

Diversity and Talent Management in a Global Context: Emerging countries, emerging talents, and emerging methodologies.

Helen De Cieri (symposium co-chair),Marion Festing (symposium co-chair),Washika Saheem,Jennifer Gao,Lee Martin,Gavin Jack

How to Develop Cultural Fluency for Management Students in the Transnational Management Education Programs: Lessons Learnt from Singapore, China and Australia.

Nattavud Pimpa,Margaret Heffernan,Scott Richardson,Jason Downs,Ruiqin Jing

Integrating online simulations into large courses for experiential learning: Business students climbing Mt Everest.

Geoff Greenfield,Gemma Irving, Elizabeth Nichols,Ross Strong

Exploring Effective Management for Volunteering Organizations: Research and Practice Development Workshop.

Herman Tse,Josh Howard,Lucas Walsh,Philip Chan,Ms Penny Aquino,Dr. Georges Klopotowski

Teaching Business Ethics to Gen Y Students: Challenges and Opportunities

Neal M. Ashkanasy Marissa Edwards Erin Gallagher Sandra Lawrence Amie Shaw

1310-1400 LUNCH Building 80, Level 7

1330-1400 ANZAM Stream Chair Debrief Meeting Building 80.09.10

CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE | XLIIIXLII | CREATIVE DISRUPTION: MANAGING IN A DIGITAL AGE


1420 329Migration Challenges and Career Habitus of South Asian Professionals and Managers in Australia.Mohyuddin, Syed; Patel, Parth; Prikshat, Verma

256Evaluating the Relationship between Job Engagement, Transformational Leadership, High-Performance Human Resource Practices, Climate for Innovation, and Contextual Performance.Pham-Thai, Nguyen; McMurray, Adela; Muchiri, Michael; Muenjohn, Nuttawuth

353How Does IT Create Business Value for SMEs?BI, RUI; Parton, Kevin

193Is the future of work potentially dangerous by design? Assessing the worth of investigating the changing world of work using the concept of psychosocial risk.Port, Zoe; Forsyth, Darryl; Tappin, David

196Designing Blended and Flexible Learning Experience for a Management Capstone Course.Bi, Rui

316Linking Responsible Leadership to Employees’ Intention to Quit: The Mediating Role of Affective Commitment.Haque, Amlan Jahid; Fernando, Mario; Caputi, Peter

322Returning Land to Country: involving indigenous communities in mined land rehabilitation and closure practice on indigenous country.Bond, Carol; Kelly, Lisa

412Paradigm Change in the Manufacturing Sector: Diagnosing Firm Readiness for Transition to Industry 4.0.Hurriyet, Hilal; Fallon, Wayne

172The Professional Identity of Allied Health Managers.Mak, Ka-Hi (May); Sloan, Terry; Kippist, Louise; Eljiz, Kathy

397Antecedents of Firm’s Abuse of Power and the Subsequent Media Attention: Evidence from South Korea.Heo, Yoonjeoung; Chung, Chi-Nien

1440 340Appreciation in the supervisor-employee relationship: Literature review and research agenda.Timmerman, Geoffrey; Morgan, Damian; Kennedy, Rowan; Taylor, Andrew

171Ambivalence and the aging workforce: Human resource management and the paradox of practice.Ho, Marcus; Curd, Estelle; Macky, Keith

184Combining Big Data and Design Thinking in Business Model design.Hawryszkiewycz, Igor

387Understanding Expatriates’ Expectations on Occupational Health and Safety (OHS): A psychological contract perspective.Kee, Jonathan; Chew, Elaine

282What Executives Need to Develop for Success: A Three-Dimensional Model of Skills for Learning in Executive Coaching.Muromatsu, Keiko

131The Impact of Ethical Leadership Behaviour in an Emerging Economy: Does Employee Optimism Matter?Nejati, Mehran; Seet, Pi-Shen; Shafaei, Azadeh

105Women on Australian Boards and Corporate Social Responsibility.Ali, Muhammad Mansoor, Sadia

141Comparing disruptive driving behavioural patterns and related issues on Indian and New Zealand roads: Any guess if they are similar or different?Roy, Ram

292Promoting leaderful healthcare through positive institutional work.Dadich, Ann; Fulop, Liz; Kippist, Louise

002The role of Corporate Responsibility and Sustainability on Competitiveness, the mediating impact of customer loyalty: Evidences from the hotel industry in Qatar.Mehrez, Ahmed

1500 287The influence of values on entrepreneurial, professional, and career motivations.Kennedy, Jeffrey; Chan, Kim Yin; HO, Ring

250Adaptation to Career Plateaus: Do Tenure and Self-Efficacy Matter?Jiang, Zhou; Hu, Xiaowen; Wang, Zhongmin

350The Mediating role of Idiosyncratic Deals on the Relationships between Coaching and Organizational Citizenship Behavior.Hui, Ray Tak-yin; LIAO, Eko Yi; Wu, Chi Wai; Lee, Yan Pui

281Can I Influence My Manager? Resource Dependence and Bottom-up Influence.Tripathi, Neha

421Women and social enterprises: Exploring the impact of gender on social entrepreneurshipMayson, Susan

049Customer Knowledge Management and Degrees of Service Innovation: An insight from banking industry of an emerging country.Taghizadeh, Seyedeh Khadijeh; Rahman, Syed Abidur; Mohd Noor; Maleki Far, Shaghayegh

367Collaborating for Sustainability: Creating Shared Value in Cross-Sector Partnerships.Sun, Christina

1520 120Authentic leadership in action: Improving followers’ well-being by helping them fit in and reducing workplace incivility.Lux, Andrei; Teo, Stephen; Pick, David

169Strategic Career Transitions: Building Career Competencies to Retain and Engage Employees.Hess, Narelle; Jepsen, Denise

286A view from the bridge: A non-indigenous researcher’s perspective on kaupapa Māori research.McCurdy, Lyn

394The Diffusion of Vegan Food Innovations: A Dual-market Perspective.Dedehayir, Ozgur; Riverola, Carla; Velasquez, Santiago; Smidt, Michelle

1600-1700 FAREWELL DRINKS AND CONFERENCE CLOSE Building 80, Level 7

5–8 December 2017 RMIT University Melbourne, Australia

Documents

Academy of Management Conference CREATIVE DISRUPTION