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ABSTRACT
This project report gives an overview about the customer responses towards the various factor witch
determine the sales of tata nano and how significant is launching low pricing strategy of
TATANANO. This project report helps in defining various factors company should focus for
establishing itself in todays competitive market.
The details about the customer liking and various factors that play a major role in buying
decision of the customer. This analysis was done through a sample survey conducted on 30 persons
in colleges and malls & shopping area. During conducting survey various questions are asked from
these respondents which provided an insight about the feasibility of various factor.
Result showed that there peer liking is the least significant factor and pricing is important factor
which determine the buying decision of customer.
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Background of The Study
TATA plans to launch a MARKET RESEARCH to identify the important factors which
will influence the buying decision of the customer. The company will focus on various
marketing strategy. The company is going to launch TATA NANO. The company wants toresearch the possible factors which can increase or influence the sales of Tata motors. The
Indian market has already witnessed the launching of different automobile in the past few
years, but never before a similar launching had occurred. The present company has smallmarket share in small car segment, they want to how cheap factor will work when they
launch the Tata Nano.
Business Objectives (Need for research)
Tata is going to launch 5k INR project for which the top management of the company
would want to make sure really lowest price will work in the market, so a market research isneeded to augment the depth to which they can saturate the market.
Research objective
Identify the important factor which influence the buying behavior of thecustomer
For this following objectives are achieved during market research
Identify Indian customer buying behavior.
Understand the attributes and what actually attract the customers most.
Find out how price affect the customers.
Exploratory studies
Following factors affected the research
Reluctance of customers to disclose about of their financial condition.
Time constraints(college, work, etc)
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Research Design:
Location of the test:IBS CAMPUS
Centers: Bangalore.
Sampling: Two forms of sampling are used.
Convenience sampling: The selection of the sampling units is left primarily to the
interview place. Respondents are selected. Use of students, members Colleges
turned out to be beneficial and less time consuming.
Judgmental Sampling: This method best suits the survey as a I can use my own
expertise to find out population interests, where test markets are best suited to
launch a new product.
Target Groups:
Middle class customer
Students
Methodology Mainly use of Primary data.
Use of Judgmental & Convenience Sampling.
Use of internet.
Analysis tools used
SPSS & excel.
Information Areas
Following areas are covered to extract information relevant to the research.
Primary survey Questionnaires hand out given to students
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Secondary surveyMainly used for understanding the customer buying behavior.
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Analysis based on spss
KMO and Bartlett'sTest
Kaiser-Meyer-OlkinMeasure of SamplingAdequacy.
.626
Bartlett'sTest ofSphericity
Approx.Chi-Square
103.953
Df 15
Sig. .000
Valu of KMO statistic (.626) is also very large. Thus factor analysis is an appropriate
technique for analysing the above correlation matrix.
1.Component Matrixa
Component
1 2
Servicecentre
-.886 .361
price .402 .541
accesories -.922 .207
Peergroupliking
.557 .680
Qualityservice
.814 -.482
milage .396 .775
Communalities
Above results indicate the amount of variance in each variable that it accounted for.
Initial communalities are estimates of the variance in each variable accounted for by all
components or factors. This is always equal to 1.0 for correlation analyses. Extraction
communalities are estimates of the variance in each variable accounted for by the
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components. As above tables shows that communalities in this table are all high, which
indicates that the extracted components represent the variables well.this shows how
much component related to attributes
The variance explained by the initial solution, extracted components, and rotated
components is given in the above table. 2nd 3rd and 4th Column of the table shows the Initial
Eigen values i.e. total variance attributed to that factor. Number of factors for that should
be used in the analysis are determined based on the eegenvalues. (Only the factors with
eigenvalu greater than one is retained i.e. first two factors in with eigenvalue of2.924 and
1.762). we can interpret ate from the last column that nearly 78% of the variability isexplained by two extracted variables , so you can considerably reduce the complexity of the
data set by using these components, with only a 22% loss of information.
Total Variance Explained
mpone
Initial Eigenvalues Extraction Sums of Squared LoadingsRotation Sums of Sq
Loadings
Total% of
VarianceCumulati
ve % Total % of Variance Cumulative % Total
% ofVarianc
eC
2.924 48.733 48.733 2.924 48.733 48.733 2.663 44.386
1.762 29.360 78.093 1.762 29.360 78.093 2.022 33.707
.721 12.015 90.108
.334 5.567 95.674
.171 2.843 98.517
.089 1.483 100.000
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2.
Rotated Component Matrixa
Component
1 2
Servicecentre
.951 -.102
price -.098 .666
accessories .910 -.254
My groupliking
-.168 .863
Servicequality
-.945 -.039
milage .019 .870
By seeing rotated component matrix it can be concluded that the first component has high
coefficient for variables service centre, accessories, milage and negative coefficient for
price and peer group and service quality .therefore this component can be labeled as service
related factors. Here negative coefficient for price and peer group also leads to a positive
interpretation as if a customer looks for service he is lest bothered about price /peer group.
Second component is highly coefficient for variable priced and negative coefficient for
variable service centre, service quality, accessories. Thus component two can be labeled as
economic factors.
ConclusionIndian customer is concern about the pricing and service centre . indian customers
dont care about the peer pressure.
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ICFAI UNIVERSITY DEHRADUN
Name: Satyajeet Chauhan
IUD No: 0901202101
IBS No: 09BS0002101
Course Code: slrm 502
Course Name: Business research method
Faculty Name: Miss. DEEPIKA MG
Topic of the Assignment: Research on pricing
strategy of nano (non-field)
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