HEAD OFFICETel: 041 366 1970/80 | Fax: 041 366 1970Email: info@entecom.co.za | Web: www.entecom.co.za3 Titian Road, Walmer Heights, Port Elizabeth 6070

ABOUT USENTECOM is a fully accredited training provider registered with:

• FoodBevSETA(Accreditationnumber587/00081/2006)• FassetSETA(Accreditationnumber585/01210/10)• ServiceSETA(Accreditationnumber2638)

Our Food Safety and Business Support Consulting Services and Accredited Training Programmes are aimed at increasing the performanceofSMMEsinatoughbusinessenvironment.OurTraining Programmes aredesignedandcustomisedtomakeyourbusinessmorerobust,efficientandeffective.Wealsooffercomprehensiveworkshops and information sessions.

FOOD SAFETY

• TheImplementationofGoodManufacturingPracticesforSupplierstoRetailChainStores

• HACCP10330:2007Implementation

• FSSC22000Implementation

• BRCGlobalFoodSafetyImplementation

• HygieneAuditsandMicroSampling

• Pre-certificationReadinessAudits

• Non-accreditedInformationWorkshops

CONSULTANCY SERVICES:

BUSINESS SUPPORT

• FinancialSystemsImplementation

• AccesstoFinanceforBusinesses

• BusinessPlanDevelopmentandTraining

• CoachingandMentoring

• StartandImproveYourBusiness(SIYB)

• ExpandYourBusiness(EYB)-StrategicBusiness GrowthStrategy

SOME OF OUR CLIENTS INCLUDE:

WHAT MAKES US DIFFERENT:CustomerfocusedSubjectmatterexpertsTailoredtrainingsolutionsAccreditedtraining

English/Xhosa/AfrikaansfacilitatorsWorkplaceassessmentsNo hidden assessment costs

FundedtrainingsolutionsFlexibletrainingdeliveryCompetitivelypricedIndustryexperiencedfacilitators

DynamicCommoditiesAspenPharmacareTigerbrandsSovereignFoodsSaskoProtea Food IngredientsBrito’sBakeryNampakLiquidTalhado FishingEyethuFishingBalobiProcessingHuguenotFineChocolates

BidvestFoodGiants CanningFoodworxKillarneyPoultryProductsAncaChicksBiltongDelightTwoA’sBiltongEggling’sKoeksistersMooihoekBoerderySaucySecretsSunriseSamoosas

GreenshieldsBakeryJustWater(George)JustWater(JeffreysBay)OasisWater(PortAlfred)MatadorButcheryMamaYamaStFrancisFineFoodRobbergWhyteCitrusSunvalleyBioFruitSunCitrusValorCitrusProcessors

HEAD OFFICETel: 041 366 1970/80 | Fax: 041 366 1970Email: info@entecom.co.za | Web: www.entecom.co.za3 Titian Road, Walmer Heights, Port Elizabeth 6070

COURSE NAMEFOOD SAFETY ACCREDITED TRAINING

DAYS NQF LEVEL CREDITS

BasicsforFoodHandlers 3 2 13

GoodManufacturingPractices 4 1 17

GoodKitchenPractices 4 1 17

CCP(CriticalControlPoint) 4 3 25

BasicHACCPforFishingCompanies 4 1 25

HACCPforSupervisors 4 3 19

InternalandSupplierAuditing(ISO9001:2008) 5 4 31

InternalandSupplierAuditing(FSMS) 5 4 31

CompileaHACCPStudy(BasedonISO22000,HACCP10330orBRC) 5 4 32

ImplementaFoodSafetyManagementSystem(FSSC22000) 5 5 39

NON-ACCREDITED WORKSHOPS

BasicHygieneAwareness 0.5 1 -

OccupationalHealthandSafety-Induction 2 1 -

PrerequisiteProgrammes/GMP/ISOTS22002 1 1 -

HACCP-the12Stages 1 3 -

InternalAuditingPrinciplesandMethodology 1 4 -

CCPMangement 1 3 -

FSSC22000 2 4 -

TRAINING OFFERED:

COURSE NAMEBUSINESS SKILLS ACCREDITED TRAINING

DAYS NQF LEVEL CREDITS

FinancialManagementforNon-Accountants 4 4 21

RecordBusinessFinancialTransactions 1.5 4 5

ManagementFunctionsofanOrgansation 2 4 10

SuperviseaWorkUnit 2 4 12

ManageTimeandWorkProcesses 1 2 4

NewVentureCreation 6 2 33

NON-ACCREDITED WORKSHOPS

FinancialManagementforNon-Accountants 3 4 21

Finalise,AnalyseandInterpretFinancialStatements 1 1 4

RecordBusinessFinancialTransactions 1 4 5

ManagementFunctionsofanOrganisation 2 4 10

SuperviseaWorkUnit 2 4 12

ManageTimeandWorkProcessses 1 2 4

NewVentureCreation 5 2 33

GoodStockManagementPractices 3 3 32

PlanandManagePersonalFinances 1 1 5

For more information please visit www.entecom.co.za

HEAD OFFICETel: 041 366 1970/80 | Fax: 041 366 1970Email: info@entecom.co.za | Web: www.entecom.co.za3 Titian Road, Walmer Heights, Port Elizabeth 6070

CAREER PATHWAY

SKILLS BRIDGE

ENTREPRENEUR

FOO

D S

AFE

TY S

ERIE

S

BU

SIN

ESS

SUPP

OR

T SE

RIE

S

Food SafetyExpert

Entecom Franchisee

Entrepreneur Development

Lead Auditor (FSMS)

Compile a HACCPStudy

Production ManagerLogistics Manager

QA ManagerMaintenance Manager

MicrobiologistProduct DevelopmentDepartment Managers

SortersGradersPackersPickersMilking

Shed StaffFactory Workers (food)

Implement aFood Safety

Managment System(FSSC 22000)

Basic FoodMicrobiology

Critical Control Point(CCP)

HACCP for Supervisors

GMP /PRPS

Basics for Food Handlers

Basic Hygiene

Internal & SupplierAuditing

GenericBakeryButcheryAbattoirsKitchens

FS08

FS07

FS06

FS05

FS04

FS03

FS02GFS02BaFS02BuFS02AbFS02K

FS01

WS01

Bakery/ButcheryAbattoir/Kitchen Staff

QCCleaners

Smart Business Owner

Improve Your Business (I.Y.B.)

Start Your Business (S.Y.B.)

Expand Your Business(E.Y.B.)

Generate your Business Idea (G.Y.B.I.)

FinancialManagement

ManagementFunctions

Quality Management Systems

(ISO 9001 : 2008)

ManagementFunctions

Business Practices

Time Management

Internal & SupplierAuditing

(ISO 9001 : 2008)QA Manager

Team Managers

Process ControllerQA Manager

Production Supervisors

Production Operators

Line SupervisorsProduct Supervisors

QC, QA

CPD Workshops

eLearning

Personal Finances

BS06

BS05

GQ02

GQ01

BS04

BS03

BS02

BS01

Department ManagersBusiness Owners/Directors

- Starting & running a small business- Personal values & ethics- Good health & grooming- Marketing- Basic accounting

QA ManagerTeam ManagersProduction Managers/Line Managers/Supervisors

Managers

ManagersSupervisorsTeam Leaders

QA ManagerTeam ManagersProduction ManagersExperienced Supervisors

Entry level Administrationand Produciton staff

BRETT GIDDY - Operations Director BrettistheENTECOMfranchiseOperationsmanager.BretthasaB.ComHonoursCA(SA)qualificationandisalsoaregisteredassessorandmoderator.Hehasbeeninvolvedinvariousbusinessentitiesoverthelast20yearsandcurrentlyheadsupbusinesssupportand

entrepreneurialdevelopmentatEntecom.HeisabletopresentseveralentrepreneurialcourseswhichareaccreditedthroughtheILOandIFC.HeisabletocommunicateinEnglish,AfrikaansandXhosa.

CLARICE OELOFSE – Marketing & Sales Manager ClariceistheMarketing&SalesManagerofthisdynamicteamandholdsaB.TechMarketingManagement(NMMU)plus5yearssalesexperience.Shehasworkedinvariousindustries,

includingmanagingthedoctors’accountsforanationalmedicalweightlosscompanyandhandlingtheEasternProvince&Border&GardenRouteaccountsforaninternationalcyclingandsportsapparelcompany.

WENDY TEMLETT - Administration & MarketingWendyhasaDiplomainSales&Marketing.SheisafoodenthusiastwithextensiveProjectAdministrationexperienceinvariousindustries.Herexperienceincludes5yearsatCreditSuisseFirstBostoninvestmentbankinLondon,Blush

andDirectionsfashionandlifestylemagazinesandpersonnelrecruitment.Wendyisasticklerforsystemsandpaysparticularattention to detail in all arenas of administration.

AZELLE JANSE VAN RENSBURG - Freelance FacilitatorAzellehas12yearsexperienceinthefoodandbeverageindustry.Sheiscurrentlyafreelancetrainer, assessor and moderator registered with FoodBevandtranslatorofeditions/transcripts

fromEnglishtoAfrikaansandviceversa.Her12yearsexperienceinclude:Production,Marketing/Sales/Merchandising,Distribution,FoodSafety/QualityAssurance,AdministrationandPersonnel,Financial,OfficeandGeneralManagementinaManufacturingandFMCGenvironment.

JANICE GIDDY - Managing Director JaniceistheManagingDirectoroftheENTECOMfranchiseandhasaB.Sc(NatureSciences).ShewasemployedintheFoodIndustryfor11yearsandhasawiderangeofexperiencewhichincludes:LaboratoryTechnician,ResearchandDevelopment,Quality

AssuranceandProductionmanager.ShestartedEntecomin2004andhasbeenconsultingandtrainingintheFoodIndustrysince.SheisaFoodBevregisteredassessorandmoderator.JaniceisatrainedFoodSafety(HACCP10330andISO22000)andBRC(BritishRetailConsortium–GlobalFoodSafety)LeadAuditorandhasacertificateinAdvancedHACCPPrinciples(DrRobertGaze–CampdenChorelywoodResearchInstitute).ShehasalsosuccessfullycompletedtheSAATCAexaminationforLeadAuditors(ISO9001:2000).ThePEFranchisecurrentlyemploysfivefulltimestaff.In2011shewaschosenasoneofthreefinalistsintheEasternCapefortheRegionalWoman’sAchieverAward.

VUYO MALGAS - Training Manager VuyohascompletedherDiplomainAnalyticalChemistry.Shecompletedhersix-monthinternshipworkinginthelaboratoryforafruitjuicemanufacturingcompany.VuyohasbeenworkingforEntecomsince2006asafacilitator

andalsoassistswiththeimplementationofGoodManufacturingPractices.VuyoisatrainedFoodSafetyLeadAuditor(ISO22000)andisaregisteredAssessorandModeratorwiththeFoodBev.

LUVOLWETHU QABO - Education and Training PractitionerLuvolwethuhasaNationalDiplomainEnvironmentalHealthandhaspracticedasaCommunityServiceEnvironmentalHealthPractitionerfortheBuffaloCityDepartmentof

HealthandMunicipality.HertertiaryexperienceincludesMeatInspectionattheEasternCapeLivestockAbattoir.ShehasalsoattendedvariousshortcoursessuchastheDairyCodesofPractice,AIDsTrainingaswellasanOccupationalHealthandSafetyCoursepresentedatNMMU.LuvoisaregisteredassessorandmoderatorwiththeFoodBevSETAandisatalented facilitator.

MEET THE ENTECOM TEAM

HEAD OFFICE - PORT ELIZABETH

HEAD OFFICETel: 041 366 1970/80 | Fax: 041 366 1970Email: info@entecom.co.za | Web: www.entecom.co.za3 Titian Road, Walmer Heights, Port Elizabeth 6070

ANGELA JORDAN - East London FranchiseeAngelaownstheENTECOMEastLondonfranchise.ShehasaBachelorofTechnologydegreeinEnvironmentalHealthatPenninsulaTechnikon,cumlaude.SheisatrainedFoodSafetyLeadAuditorandisaregisteredassessor

withtheFoodBevSETA.Angelaworkedinlocalanddistrictlevelgovernmentforeightyears.Herresponsibilities,amongstothers,includedlocalcommunityeducationandawarenessprogrammesinhealthandsanitationissuesandsettingupandmanagingtwowaterandmilklaboratoriesatbothlocalanddistrictlevels.Shecurrentlyemploysthreestaffmembers.Babalwa,whodoesthemarketing,aswellasYonelaandZikhonawhofacilitateandassistwithGMPimplementation.

YONELA MNCWANGO - Training PractitionerYonelajoinedEntecominMay2011.ShehasaNationalDiplomainFoodandConsumerSciencesandhasdoneherin-servicetrainingwithaninternationalcateringcompany.SheiscurrentlyemployedbyEntecomasaTraining

Practitionerandhasfacilitatedvariousworkshopsandskillsprogrammes.ShealsoassistswithGMPimplementation.SheisaregisteredassessorwiththeFoodBevSETA.

EAST LONDON

CHARLES MUGOMA - Gauteng FranchiseeCharlesistheowneroftheENTECOMGauteng-Eastfranchise.CharleshasaB.Sc(hons)Biochemistry(Cumlaude)andaMastersinBusinessAdministration,UniversityofZimbabwe.Heisatrainedfacilitator,

AssessorandCoach(AssessmentCollege)andpossessesextensivetrainingandexperienceinHACCP,ISO22000andGMPimplementation.Hisiscareerhasspannedvariousfoodsectorsincludingfrozenvegetables(technicalsalesandqualityassurance),canning(factorymanagement),freshfruitsandvegetablespacking(operations),starchandglucoseprocessing(technicalsales).CharleshasbeeninvolvedintheimplementationofISO22000andHACCPatvariousprojectsincludingatTongaatHulettStarch,MamaYama,GiantsCanningas examples.

DENNIS SIBANDA – Operations ManagerDennisholdsaBScAgriculture,FoodScienceandTechnologyfromtheAristotleUniversityofThessaloniki,GreeceandholdsanExecutiveDiplomainBusinessManagement(2004)fromtheUniversityofZimbabwe.Hehasattended

variouscoursesincludingLeadAuditorcourseISO9001:2000aswellastheLeadAuditorcourseISO14001:2004andISO22000.Dennishasbeeninvolvedinthedairysectorfor12yearsandhasworkedforDairibordZimbabweinvariousmanagementpositionsinproduction.HehasalsoworkedforKefalosCheeseProducts,BeitbridgeJuicingandKershelmarDaries.

GAUTENG

AILEEN UYS - Western Cape FranchiseeAileenstudiedMolecularCellularMicrobiologyattheUniversityofStellenbosch.Herexperienceinthefoodindustryincludesworkinginresearchanddevelopment,qualitycontrolandqualityassurance.Shereceivedextensivetraining

andexperienceinthedairyindustryandinsightinnewproductdevelopmentwhileworkingasakeyaccountsalesmanagerforaninternationalcompany.AileenpossessestraininginHACCP,ISO22000,practicalfoodsafetyinspectionandauditing,allergenmanagement,foodlabellingandfooddefense.SheisintheprocessofcompletingaLeadAuditorcourseandregisteringasanassessorwithFoodBevSETA.AileenenjoystravellingandhasworkedandreceivedtraininginBrazilandDenmark.

RENÉ FOURIE - Associate Food Safety FacilitatorRenéhasaB.Sc(ZoologyandPlantChemistry–UniversityoftheFreeState).Her20years’experienceintheFoodIndustryincludesLabTechnicianTowerkopDairy(laterParmalat)aswellasLabandQAManagerforLadismith

Cheese.SheisaregisteredassessorandhasalsocompletedherISO22000andLeadAuditorTraining.Shecurrentlyfreelancesasafacilitator,assessorandconsultantforSkillsprogrammesandLearnerships(Laboratory,DairyandFoodSafetyManagementSystems)aswellasPRPandISO22000SystemsImplementation.Sheispassionateabouttrainingandenjoysmeetingnewpeopleinthefoodindustry.

BABALWA LUPINDO – Administration & Marketing BabalwahasaNationalDiplomainSmallBusinessManagementandiscurrentlycompletingherB-TechdegreeinBusinessAdministration.ShehasbeenwithEntecom

since2009asaMarketingandSalesExecutive.BabalwahasrecentlycompletedProjectManagementatLDIandhasover2years’experienceworkingwithSMME’s,includingdevelopingbusinessplansandconductingthemarketingandresearchfunctions.

ZIKHONA MGOJO - Training PractitionerZikhonahascompletedherinternshipwithEntecomandhasaScottishQualificationinHospitalityManagement.ShehasreceivedaspecialawardfortakingpartinaFoodandBeverageserviceheldinBritain.Zikhona’s

qualificationsincludeGMP(Level1)andSamtrecCourse.SheisaregisteredassessorwiththeFoodBevSETA.

NOKUTHULA NCUBE - Training PractitionerNokuthulahasadegreeinFoodScienceandTechnologyfromtheUniversityofZimbabweandhasattendedvariouscoursesincluding:QualityAssuranceDiploma–CityandGuilds,London2004,CGSAFSIFoodLabelingTrainingcourse

2010–R146,GSIBar-coding,EffectiveProjectManagement:NetworkDynamics,LeadAuditorcourseISO9001:2000,LeadAuditorcourseISO14001:2004,GraduateDevelopmentProgram,MandelTrainingCentreandiscurrentlystudyingforInstituteofPackagingDiploma,InstituteofPackagingUK,PIABC.ShehasworkedforMcCainFoodsSAasaPackagingTechnologist,RainbowBeveragesinZimbabweasaTechnicalManager.NokuthulahasalsobeeninvolvedintheimplementationofGMPandHACCPatRainbowBeverages.

STANLEY MUGOMA - Administration & MarketingStanleyisanexperiencedadministratorwithaverystrongmarketingandsalesbackground.Heisresponsibleforcustomerliaisonandsales.

WESTERN CAPE