ABOUT UNILEVER

INTRODUCING UNILEVER

FESTO, ASSAGO, 18 GIUGNO 2013

LEGAL STRUCTURE AND GOVERNANCE

Unilever was formed in 1930 from two companies: Margarine Unie and Lever Brothers. It was a full business merger, operating as a single business entity. Two separate legal parent companies have been maintained: Unilever NV (Netherlands) and Unilever PLC (UK) This works through an equalisation agreement and other contracts between the two companies.

Margarine Unie (Netherlands)

Lever Brothers (UK)

CREATING A BETTER FUTURE EVERY DAY

Unilever is one of the world’s leading suppliers of fast-moving consumer goods. Our products are sold in over 190 countries and used by 2 billion consumers every day.

OUR MISSION

• We work to create a better future every day. • We help people feel good, look good and get

more out of life with brands and services that are good for them and good for others.

• We will inspire people to take small everyday actions that can add up to a big difference for the world.

• We will develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact.

OUR COMPASS STRATEGY

We aim to double the size of our company while reducing our environmental impact

The Compass provides a blueprint for success by identifying what we must do to win share and grow volume in every category and country.

THE UNILEVER SUSTAINABLE LIVING PLAN

We have long been working and reporting on our impact on society and the environment. Our Sustainable Living Plan brings together all this work and sets many new targets. Our Sustainable Living Plan will result in three significant outcomes by 2020: • We will help more than 1 billion people take action

to improve their health and well-being. • We will halve the environmental impact of the

making and use of our products. • Source 100% of agricultural raw materials

sustainably.

FAST FACTS

• 171,000 employees at the end of the year

• 55% of our business comes from emerging markets

• €1 billion invested in R&D worldwide

• 190 countries in which our products are sold

• 8 nationalities on our board of directors

OUR € 1 BILLION BRANDS

UNILEVER’S PORTFOLIO OF CATEGORIES

30% FOODS

33% PERSONAL CARE

19% REFRESHMENT

18% HOMECARE

CAIVANO ICE CREAM FACTORY Site Passport

Caivano SU Overview - The History

(Besana)

THE HISTORY

1975

Caivano - Overview

907 (FTE) +

200 seasonals

• Cones

• Magnum Stick

• Sandwiches & Bar

• Caffè Zero Cup

• Moulded Sticks

• Tubs

THE SITE

Products / Technology

PEOPLE

• Business Born in 1945 (Soave)

• New Factory Built on 1975

• 17 Production Lines

• Biggest IC factory in Europe

CAIVANO

Caivano Identity CARD

SKU‘s : ≅ 452 Total (RM/PM) : 821 (245 / 576) Finished Goods up to: 1.920 Pallet/day

Total Area : 167.779 m2

Built Area : 58247 m2 ( 34,7% )

Production volumes (BP 2013 ): 149,7 Mlit/year Semifinished 9 Mlit/year Plant saturation : 86% (Wk 01-32) 44% (Wk 33-52) (Full year Avg 55%) Export : ≅ 40%

Employees (FTE): Actual 900 (681 Fix/129 Seasonal/90 Temporaries) Shift Pattern From 13 to 21 + bank hours

Production lines : n° 17

TO 750M€

162M€ (118M€ / 43M€)

158,7 Mlit/year

50 - 120 mln L

>120 mln L

<25mln L

25 - 50 mln L

Ice Cream Supply Chain Strategy - Europe

Caivano Finished Good Landscape

Strategic Sourcing

To AAC

• Magnum Temptation

• Magnum Sandwich

• Enigma (Caivano)

• Cafe Zero (Caivano) To Latin America

• Magnum mood

• Cornetto (Caivano 2012)

To North America • Magnum Double (Caivano)

• Magnum Classic (Caivano)

Ice Cream Supply Chain Strategy - Europe

Export from Europe

TUBS

iH

OoH

PRODUCTS RANGE

Moulded Stick

Magnum Stick

Magnum Stick Bar

Sandwich Sandwich

Cones Tubs

Cup

Product Portfolio

BSCM

Caivano internal Operations Org 2013 Manufacturing Manager (2 )

Manufac. Mgr

Assistants (4)

Manex Coordinator

(1)

Process Operations Excellence

Engineer (1)

Manex Leaders

(5)

Improvement Leaders (5)

Shift Supervisors

(24)

Maintenance Specialists (9)

Operators Area Technical Operators (24)

Workshop MMT (8)

Direct report

Coordination

HR Training and development Specialist (1)

• Learning of the method and people involvement • Pilot Lines and pilot Activities • Areas of improvement and targets “suggested” by the method

• Deep understanding of the method • Extension of TPM activities to all the departments • Targets “shared” with the method

• Awareness of the Method effectiveness • Extension of experience to the SC • Targets “defined” by the Factory with the TPM approach

• Integrated projects in the Supply Chain • Extension of the Supply Chain towards main Business partners (Key Suppliers - Key Customers)

1st Lev

el 2nd

Leve

l 3rd

Leve

l

2001 Consistent

Commitment

1999 Excellence

Award

2003 Special Award

2004 Excellence

In S.C.

2005 World Class

Caivano TPM 1975 1996

1997 2010

2010 Onward

• The TPM is a never ending process and not just a project. » It’s not enough having an Award……

• The TPM has to involve the hole organization and not just a part of it. » It’s a new way to manage the factory with another mentality » It’s a new way giving work to all and work less.

• The TPM made it possible that the factory cultural level grew. • The TPM is one of the methods which involves all kind of workers also the lowest levels and let them absolutely know about their role in the factory

2005

A

naly

sis

40.000

CAIVANO MANUFACTURING EXCELLENCE (MANEX) ROADMAP

1996 2005

2010 2012

2013

• Learning of the method and people involvement• Pilot Lines and pilot Activities • Areas of improvement and targets“suggested” by the method

• Deep understanding of the method• Extension of TPM activities to all the departments• Targets “shared” with the method

• Awareness of the Method effectiveness• Extension of experience to the SC• Targets “defined” by the Factorywith the TPM approach

• Integrated projects in the Supply Chain• Extension of the Supply Chain towards main Business partners (Key Suppliers - Key Customers)

1stLe

vel

2ndLe

vel

3rdLe

vel

2001Consistent

Commitment

1999Excellence

Award

2003Special Award

2004Excellence

In S.C.

2005World Class

2005

40.000

TPM revamp focus on AM and EM to

get the basics right

Deep involvement of people starting from Supervisors via TPM facilitator Course

Engagement of operators during

Maintenance shift with the support of dedicated

stagers for AM and EM and Supervisors.

EM activities scheduling prepared by the ORM

team and under validation during the maintenance shift.

Creation of dirty maps and AM standards done

with operators involvement.

Caivano TPM Relaunch: get the basics right

Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2Mon MonTue 1 L1 TueWed 1 L2 2 L8 WedThu 2 1 3 L2 ThuFri 1 1 3 2 4 1 FriSat 2 L17 L14-L 19 2 L17 L14-L 19 4 L17 L18-L 21 1 L18-L 21 3 L14-L 19 5 L17 L18-L 21 2 L18-L 21 L17 SatSun 3 3 5 2 4 1 6 3 1 SunMon 4 L2 L 20-L 23 4 L 1 L 20-L 23 1 L 1 L 20-L 23 6 L4 L 22 3 L7 L 22 1 L 4 L 22 5 L1 L 20-L 23 2 L17 L 20-L 23 7 L 4 L 24 4 L 4 L 22 2 L 4 MonTue 1 5 L1 5 L2 2 L 2 7 L7 4 L4 2 L 7 6 L17 3 L 1 8 L 7 5 L 7 3 L 7 TueWed 2 6 6 3 8 L 24 5 L 24 3 L 24 7 L8 4 L 8 9 L 22 6 L 24 4 WedThu 3 7 7 4 9 6 4 8 L 2 5 L 2 10 7 5 ThuFri 4 8 8 5 10 7 5 9 6 11 8 6 FriSat 5 9 L10/L8 L18-L 21 9 L10/L8 L18-L 21 6 L10/L15 L18-L 21 11 L10/L15 L14-L 19 8 L10/L15 L14-L 19 6 L10/L15 L14-L 19 10 L10/L15 L18-L 21 7 L10/L15 L18-L 21 12 L10/L15 L14-L 19 9 L10/L15 L14-L 19 7 L10/L15 SatSun 6 10 10 7 12 9 7 11 8 13 10 8 SunMon 7 11 L7 L 22 11 L 4 L 22 8 L 4 L 22 13 L1 L 20-L 23 10 L17 L 20-L 23 8 L17 L 20-L 23 12 L7 L 24 9 L 4 L 22 14 L17 L 20-L 23 11 L17 L 20-L 23 9 L17 MonTue 8 12 L4 12 L 7 9 L 7 14 L17 11 L1 9 L 1 13 L4 10 L 7 15 L 1 12 L 1 10 L 1 TueWed 9 13 L 24 13 L 24 10 L 24 15 L2 12 L8 L 18 10 L 8 14 L 22 11 L 24 16 L 8 13 L 8 11 L 8 WedThu 10 14 14 11 16 13 L2 L 21 11 L 2 15 12 17 L 2 14 L 2 12 L 2 ThuFri 11 15 15 12 17 14 L 21 12 16 13 18 15 13 FriSat 12 16 L17 L14-L 19 16 L17 L14-L 19 13 L8 L14-L 19 18 L8 L18-L 21 15 L 21 13 L18-L 21 17 L14-L 19 14 L14-L 19 19 L18-L 21 16 L18-L 21 14 SatSun 13 17 17 14 19 16 14 18 15 20 17 15 SunMon 14 18 L 1 L 20-L 23 18 L 1 L 20-L 23 15 L17 L 20-L 23 20 L 4 L 22 17 L 4 L 24 15 L 4 L 22 19 L17 L 20-L 23 16 L17 L 20-L 23 21 L 4 L 22 18 L 4 L 22 16 L 4 MonTue 15 19 L 8 19 L 8 16 L 1 21 L 7 18 L 7 16 L 7 20 L2 17 L 1 22 L 7 19 L 7 17 L 7 TueWed 16 20 L 2 20 L 2 L 18 17 L 2 22 L15 L 24 19 L 22 17 L 24 21 L 8 18 L 8 L 18 23 L 24 20 L 24 18 WedThu 17 21 21 L 21 18 23 20 18 22 L1 19 L 2 L 21 24 21 19 ThuFri 18 22 22 L 21 19 24 21 19 23 20 L 21 25 22 20 FriSat 19 L17 23 L10/L8 L18-L 21 23 L10/L8 L 21 20 L10/L15 L18-L 21 25 L10/L15 L14-L 19 22 L10/L15 L14-L 19 20 L10/L15 L14-L 19 24 L10/L15 L18-L 21 21 L10/L15 L 21 26 L10/L15 L14-L 19 23 L10/L15 L14-L 19 21 L10/L15 SatSun 20 24 24 21 26 23 21 25 22 27 24 22 SunMon 21 L 1 L 20-L 23 25 L 4 L 24 25 L 4 L 22 22 L 4 L 24 27 L17 L 20-L 23 24 L17 L 20-L 23 22 L17 L 20-L 23 26 L 4 L 22 23 L 4 L 22 28 L17 L 20-L 23 25 L17 L 20-L 23 23 L17 MonTue 22 L 2 26 L 7 26 L 7 23 L 7 28 L 1 25 L 1 23 L 1 27 L 7 24 L 7 29 L 1 26 L 1 24 L 1 TueWed 23 27 L 22 27 L 24 24 L 22 29 L 8 26 L 8 24 L 8 28 L15 L 24 25 L 24 30 L 8 27 L 8 25 L 8 WedThu 24 28 28 25 30 L 2 27 L 2 25 L 2 29 26 31 L 2 28 L 2 26 L 2 ThuFri 25 29 26 31 28 26 30 27 29 27 FriSat 26 L10/L8 L18-L 21 30 L17 L14-L 19 27 L8 L14-L 19 L9 29 L18-L 21 27 L17 L18-L 21 31 L14-L 19 28 L14-L 19 30 L18-L 21 28 SatSun 27 31 28 30 28 29 29 SunMon 28 L4 L 22 29 L17 L 20-L 23 29 L4 L 22 30 L17 L 20-L 23 30 MonTue 29 L7 30 L1 30 L7 TueWed 30 L 24 31 L 24Thu 31

November December

January

January February March April May June July August September October

DecemberJuly August September October2013 Maintenance Plan

NovemberFebruary March April May June

SCHEDULED MAINTENANCE STOPPAGES PLAN

Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 MonTueWed 1 L2Thu 2 1Fri 1 1 3 2Sat 2 L17 L14-L 19 2 L17 L14-L 19 4 L17 L18-L 21 1 L18-L 21 3 L14-L 19 Sun 3 3 5 2 4Mon 4 L2 L 20-L 23 4 L 1 L 20-L 23 1 L 1 L 20-L 23 6 L4 L 22 3 L7 L 22 1 L 4 L 22 5 L1 L 20-L 23 Tue 1 5 L1 5 L2 2 L 2 7 L7 4 L4 2 L 7 6 L17 Wed 2 6 6 3 8 L 24 5 L 24 3 L 24 7 L8 Thu 3 7 7 4 9 6 4 8 L 2 Fri 4 8 8 5 10 7 5 9Sat 5 9 L10/L8 L18-L 21 9 L10/L8 L18-L 21 6 L10/L15 L18-L 21 11 L10/L15 L14-L 19 8 L10/L15 L14-L 19 6 L10/L15 L14-L 19 10 L10/L15 L18-L 21 Sun 6 10 10 7 12 9 7 11Mon 7 11 L7 L 22 11 L 4 L 22 8 L 4 L 22 13 L1 L 20-L 23 10 L17 L 20-L 23 8 L17 L 20-L 23 12 L7 L 24 Tue 8 12 L4 12 L 7 9 L 7 14 L17 11 L1 9 L 1 13 L4 Wed 9 13 L 24 13 L 24 10 L 24 15 L2 12 L8 L 18 10 L 8 14 L 22 Thu 10 14 14 11 16 13 L2 L 21 11 L 2 15 Fri 11 15 15 12 17 14 L 21 12 16Sat 12 16 L17 L14-L 19 16 L17 L14-L 19 13 L8 L14-L 19 18 L8 L18-L 21 15 L 21 13 L18-L 21 17 L14-L 19 Sun 13 17 17 14 19 16 14 18Mon 14 18 L 1 L 20-L 23 18 L 1 L 20-L 23 15 L17 L 20-L 23 20 L 4 L 22 17 L 4 L 24 15 L 4 L 22 19 L17 L 20-L 23

January July August2013 Maintenance Plan

February March April May June

WEEKLY STOPPAGES

Time Tipo REF No Week No MTBF 2 4 6 8 10 12 14 16 18 20 22 24 27 29 31 33 35 37 39 41 43 45 47 48 51 52 REF No

1 es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm es pm

30 AM 100A • Lubrificazione mensile ZONA A 30 30 30 30 30 30 30 30 30 30 100A

60 AM 100B • Lubrificazione DINO 60 60 60 60 60 60 60 60 60 60 100B

20 AM 100C • Lubrificazione WRAPPER 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 100C

120 PM 100D • Lubrificazione PPS 120 100D

60 PM 100E • Lubrificazione DINO 60 60 60 60 100E

120 ES 105 • Gruppo Filling 29393 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 105

30 AM 105A • Gruppo Filling 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 105A

150 PM 105B • Gruppo Filling 150 150 150 150 105B

160 PM 105C • Gruppo Filling 160 160 160 105C

30 ES 110 • Nastro Deposito Gelati Uscita Tunnel 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 110

150 AM 110A • Nastro Deposito Gelati Uscita Tunnel 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 110A

400 PM 110B • Nastro Deposito Gelati Uscita Tunnel 110B

15 ES 120 • PPS 4885 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 120

90 AM 120A • PPS 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 120A

120 ES 125 • DINO 2148 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 125

80 AM 125A • DINO 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 125A

500 PM 125B • DINO 500 500 125B

30 ES 130 • WRAPPER 3850 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 130

120 AM 130A • WRAPPER 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 130A

60 PM 130B • WRAPPER 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 130B

250 PM 130C • WRAPPER 250 250 250 ## 250 130C

45 ES 135 • Nastri Uscita Wrapper 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 45 135

70 AM 135A • Nastri Uscita Wrapper 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 135A

360 PM 135B • Nastri Uscita Wrapper 360 360 135B1

10 AMF 201 • Lubrificazione Freezers 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 201

60 ESF 200 •Freezers 9800 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 200

120 AMF 220 • Freezers CONTROLLO LAME 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 ## 120 120 120 120 120 120 120 220

120 AMF 200A • Freezers CONTROLLO LAME 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 ## 120 120 120 120 120 120 120 200A

210 AMF 200C • Freezers 210 210 210 210 210 200C

210 AMF 200D • Freezers 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 210 200B

210 AMF 200B • Freezers 210 210 210 210 200B

210 AMF 220B • Freezers 210 210 210 210 210 210 210 210 210 210 210 210 220B

210 AMF 210 • Freezers 210 210 210 210 210 210 210 210 210 210 210 210 210 2101 0 0

60 PM 300 • Tunnel 1592 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 300

120 PM 300A • Tunnel 120 120 300A1

20 AM 400A • Lubrificazione settimanale ZONA D 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 400A

60 AM 400B • Lubrificazione DIENST 60 60 60 60 60 60 60 60 60 60 60 60 60 400B

60 AM 400D • Lubrificazione mensile ZONA D 60 60 60 60 60 60 60 60 60 60 60 60 60 400D

20 ES 410 • Vortex 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 410

120 AM 410A • Vortex 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 ## 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 410A

300 PM 410B • Vortex 300 300 300 300 300 300 300 300 300 300 300 300 410B

300 PM 410C • Vortex 410B

300 PM 410D • Vortex 300 300 410B

120 PM 411 • Vortex 120 120 120 120 120 411

60 PM 411B • Vortex 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60

360 ES 415 • Dienst 1204 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 ## 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 360 415

70 AM 415A • Dienst 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 70 415A

300 PM 415B • Dienst 300 300 415B

300 PM 415D • Dienst 300 300 300 300 300 300 300 300 300 300 300 300

120 PM 415C • Dienst 120 120 120 120 120 120 415C

50 ES 420 • Hagemann 2424 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 50 420

80 AM 420A • Hagemann 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 420A

360 PM 420B • Hagemann 360 360 420B

70 PM 420C • Hagemann 70 70 70 70 70 70 70 70 70 70 70 70 420C

120 ES 425 • Nastri Boxing 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 425

120 AM 425A • Nastri Boxing 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 120 425A

120 PM 425B • Nastri Boxing 120 120 120 120 425B

360 PM 425C • Nastri Boxing 360 360 425C

15 ES 435 • Markem 15 15 15 15 15 435

75 AM 435A • Markem 75 435A

60 PM 440 • Bilancia 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 440

30 PM 445 • Ferrochek 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 445

0 0 0

TIME REQUIRED (setup shift) 0 0 2212 20Persone totali necessarie 5,5 0,1

ME REQUIRED (Maintenance Day) 2092 ### 2302 2212 1230 2512 2812 1070 2302 2212 1570 2512 2692 1340 2302 2212 1440 2512 2122 1805 2302 2212 1350 2512 2092 1800 2302 2212 2270 2852 2212 1430 2422 2452 1835 2582 2092 2780 2422 1380 2842 2162 830 2422 2332 1760 2422 2372 920 2212 2422 2150 2302 2512 ## 2162 2332 2015 2212 2512 950 2282 2422 1640 2212 2512 1830 2672 2422 1640 2332 2632 1505 2282 2212 3110

Time taken 5,2 2,6 5,8 5,5 3,1 6,3 7,0 2,7 5,8 5,5 3,9 6,3 6,7 3,4 5,8 5,5 3,6 6,3 5,3 4,5 5,8 5,5 3,4 6,3 5,2 4,5 5,8 5,5 5,7 7,1 5,5 3,6 6,1 6,1 4,6 6,5 5,2 7,0 6,1 3,5 7,1 5,4 2,1 6,1 5,8 4,4 6,1 5,9 2,3 5,5 6,1 5,4 5,8 6,3 # 5,4 5,8 5,0 5,5 6,3 2,4 5,7 6,1 4,1 5,5 6,3 4,6 6,7 6,1 4,1 5,8 6,6 3,8 5,7 5,5 7,8PMs scheduled 29 1

Total PMs done

COMPLETION RATE % 27 11 28 29 11 29 30 10 28 29 14 29 29 12 28 29 12 29 26 15 28 29 12 29 27 12 28 29 16 32 29 9 29 31 14 30 27 17 30 11 32 28 7 30 30 11 30 29 9 29 30 15 28 29 10 28 28 15 29 29 8 30 31 11 30 30 14 33 30 10 30 30 11 30 29 16 0% 0%

KEY0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

Weekly 2 Weekly Monthly 3 Monthly 6 Monthly and overhaul PM Completed Weekly 2 Weekly Monthly 3 Monthly 6 Monthly and overhaul PM Completed

48 5038 40 42 44 4626 28 30 32 3617 19 21 23 257 9 11 13 15

LINEA 7 - PROGRAMMA DI MANUTENZIONE ANNO 2012341 3 5

FOR EACH PACKING LINE OR DPT THERE IS A MAINTENANCE PLAN

WHERE ALL THE ACTIVITIES TO BE DONE ARE TIME SCHEDULED

WEEKLY STOPPAGES

SCHEDULED ACTIVITIES ARE REPORTED IN A STANDARD SHEET

WHERE ARE DESCRIBED: WHO HAS TO PERFORM THE ACTIVITY AND WHICH KING OF SKILLS ARE REQUIRED, THE

ACTIVITY ITSELF (ALSO TROUGH PICTURES), THE COMPONENT THAT

SHOULD BE MAINTAINED AND ITS CODE IN CASE OF SUBSTITUTION.

ACCORDING WITH THE ACTIVITY PLANNED FOR THAT

MAINTENANCE STOPPAGE, THE DAY BEFORE IT’S ESTABLISHED

A MEETING WITH THE MAINTENANCE STOP MAIN

ACTORS

MAINTENANCE STOPPAGE EFFICIENCY EVALUATION

WEEKLY STOPPAGES

a 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2 Area 1 Area 2Mon

1 L1 Tue1 L2 2 L8 Wed2 1 3 L2 Thu3 2 4 1 Fri

4 L17 L18-L 21 1 L18-L 21 3 L14-L 19 5 L17 L18-L 21 2 L18-L 21 L17 Sat5 2 4 1 6 3 1 Sun

23 6 L4 L 22 3 L7 L 22 1 L 4 L 22 5 L1 L 20-L 23 2 L17 L 20-L 23 7 L 4 L 24 4 L 4 L 22 2 L 4 Mon 7 L7 4 L4 2 L 7 6 L17 3 L 1 8 L 7 5 L 7 3 L 7 Tue

8 L 24 5 L 24 3 L 24 7 L8 4 L 8 9 L 22 6 L 24 4 Wed9 6 4 8 L 2 5 L 2 10 7 5 Thu10 7 5 9 6 11 8 6 Fri

21 11 L10/L15 L14-L 19 8 L10/L15 L14-L 19 6 L10/L15 L14-L 19 10 L10/L15 L18-L 21 7 L10/L15 L18-L 21 12 L10/L15 L14-L 19 9 L10/L15 L14-L 19 7 L10/L15 Sat12 9 7 11 8 13 10 8 Sun

DecemberJuly August September October2013 Maintenance Plan

NovemberMay June

SCHEDULED MAINTENANCE STOPPAGES PLAN

OVERHAUL PERIOD

FROM TPM (TOTAL PRODUCTIVE MAINTENANCE) ...

... TO WCM (WORLD CLASS MANUFACTURING)

0

5000

10000

15000

20000

25000

K€

TOP 10 BREAKDOWN COST Factory YTD

461

578 607671 677

731791

826 829

927

0

100

200

300

400

500

600

700

800

900

1000

L24-VORTEX L4-STILLER L10-VORTEX L9-FORMAT. IMBALL

L24-BIG DRUM CONI

L23-BIG DRUM CONI

L15-FILLER L22-VORTEX L9-VORTEX C&N

L10-FILLING

min

uti

TOP 10 Analisi MTBF Factory YTD

MTBF (min.)

0 1 2 3 4 5 6 7 8

10

40

30

20

0

60

70

80

90

100

10

40

30

20

0

60

70

80

90

100

Preventive Maintenance

Aut. Main. Step 1-3 Aut. Main. Step 4,5 Aut. Main. Step 6,7

9 10

Mai

nten

ance

Str

ateg

y Maintenance Activities

Condition Based Maintenance

Mai

nten

ance

Sta

ff

Mai

nten

ance

Sta

ff Pr

oduc

tion

Staf

f

Mai

nten

ance

Pr

oduc

tion

Breakdown Maintenance

Autonomous Basic Conditions Standards

Autonomous Inspection & Repair

Autonomous Maintenance Managed by Standards

Mai

nten

ance

Pr

oduc

tion

Autonomous Maintenance

The Line technician (technical operators) are the key people to drive the change program ad hoc

Toda

y

Integrated Maintenance

SKILL MATRIX BUSINESS PARTNER A NEW INTEGRATED SYSTEM FOR: A Training Need Analysys ManEx Approach

Individual gap analysis

INDIVIDUAL GAP ANALYSIS

Operator upskilling- In house training and training supported by external company (FESTO)

• Ad hoc training on pneumatics and electrical principles:

• Training on the job by specialists

Thank you