Embed Size (px)
Citation preview
Company Profile
Duke Energy is one of the largest electric power holding companies in the United States. Our regulated utility operations serve 4 million electric customers in the Carolinas, Indiana, Ohio and Kentucky, and a half-million natural gas customers in Ohio and Kentucky. Our Commercial Power and International Energy business segments own and operate diverse power generation assets in North America and Latin America, including a growing portfolio of renewable energy assets in the United States.
Our Mission
At Duke Energy, we make people’s lives better by providing gas and electric services in a sustainable way — affordable, reliable and clean. This requires us to constantly look for ways to improve, to grow and to reduce our impact on the environment.
Our Values X Safety — We put safety first in all we do. X Caring — We look out for each other. We strive to make the environment
and communities around us better places to live. X Integrity — We do the right thing. We honor our commitments. We admit
when we’re wrong. X Openness — We’re open to change and to new ideas from our co-workers,
customers and other stakeholders. We explore ways to grow our business and make it better.
X Passion — We’re passionate about what we do. We strive for excellence. We take personal accountability for our actions.
X Respect — We value diverse talents, perspectives and experiences. We treat others the way we want to be treated.
2011 Recognition X In 2011, for the second consecutive
year, Duke Energy was named to the Dow Jones Sustainability World Index (DJSI World). We were also named to the North American DJSI for the sixth year in a row.
X Corporate Responsibility magazine named Duke Energy to its 2011 “100 Best Corporate Citizens List.”
X Duke Energy was listed on the Maplecroft Climate Innovation Index — a ranking of large U.S. companies that publicly engage on the issue of climate change.
Additional awards and recognition are mentioned throughout this report.
Contents
Duke Energy at a Glance. . . . . . . . 3
Letter from the Chairman . . . . . . . 5
Sustainability Plan and Progress at a Glance. . . . . . . . . . . 8
Innovative Products and Services . . 10
Environmental Footprint . . . . . . . . 16
Quality Workforce . . . . . . . . . . . . 25
Strong Communities . . . . . . . . . . . 29
Governance and Transparency . . . . 32
Global Reporting Initiative . . . . . . . 34
Independent Review . . . . . . . . . . . 35
Duke Energy’s 2011 Annual Report and this 2011|2012 Sustainability Report again share a common theme. “Well positioned” is an apt description of our company in 2012, as we start to see real results from the plans we’ve put in place to prepare for the future.
This report describes our progress in bringing advanced energy technologies to market, reducing our environmental footprint, strengthening our position as a best-in-class employer, contributing to the vitality of our communities and growing our business in a responsible way.
Key features of this year’s report include:X CEO Jim Rogers’ letter, which explains how the company is well-positioned
for the futureX A two-page overview of progress toward our goals (Sustainability Plan and
Progress at a Glance)X Specifics on the company’s performance in our five sustainability focus areasX Duke Energy employees’ own accounts of their roles in our sustainability efforts.
As in the past, this report is available in both print and Web versions. The printed report covers the issues that are most important to our stakeholders and to us. We denote online-only content, including mouse-over definitions, with this icon: . We also list Web exclusive articles in each section of the printed report.
In addition, we provide a summary index to the Global Reporting Initiative indicators in the printed report and a more detailed index on our website.
Duke Energy International’s Sustainability Report, which covers our Latin American operations in detail, is available at duke-energy.com.
As always, we welcome your feedback on this report, our sustainability progress and related issues. Email [email protected].
2 Duke energy COrPOrATIOn 2011 | 2012 SuSTAInAbIlITy rePOrT
ABOUT THIS REPORT
