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October 30, 2007 © SKF Group Slide 0
About the Presenter – Jerry Schick
• Jerry Schick is a Global Industry Specialist in the thermal power generation market for SKF
• Worked on developing and delivering Asset Management Solutions for the energy segment for over 12 years
• Past project experience includes fleet-wide maintenance strategy reviews, upgrade of enterprise condition monitoring systems (off-line and on-line), project liaison for Enterprise Central Diagnostic System using SKF’s @Decision Support System for knowledge capture, project liaison for Operator Driven Reliability (ODR) initiative at 2400 Mw thermal plant, as well as benchmarking initiatives
Enabling Operations for the Challenges Ahead
NTPC O&M Conference
Presented by: Jerry Schick
2012-February
October 30, 2007 © SKF Group Slide 2
Common Problems Facing Generation Companies
• Globalization and competition is placing greater focus on finance and the environment
• Recent global recession and ongoing recovery has caused companies to cut costs, reduce risks, and focus on efficiencies and their agility
• Companies are still struggling to attract and keep specialists, in addition to coping with a retiring workforce
• Continued consolidation and mergers
• Energy supply and demand to be the biggest challenge of the 21st century
October 30, 2007 © SKF Group Slide 3 October 30, 2007 © SKF Group Slide 3
Historic Development of Maintenance Strategies
Emergence of Maintenance Strategies
October 30, 2007 © SKF Group Slide 4
Two Different Approaches to O&M Strategy
• Establish common O&M strategy
• Implement strategy in CMMS
• Establish common KPI’s, tracked and validated weekly
• Standardize best-practice O&M tasks around RCM principals
• Deploy common tools and procedures for all plants
• Set up central diagnostic center
• Encourage culture of O&M working together
• Set realistic goals for continuous progress
• O&M strategy performed over several years for most plants
• Individual plant responsibility to implement changes
• Roll out new CMMS to better manage maintenance work
• Operator responsibility for work order requests
• Dissimilar tools and procedures from plant to plant
• Wall between O&M at most plants
Example 1 Example 2
October 30, 2007 © SKF Group Slide 5
1. Do you know, why you do, what you do?
2. Can you turn strategy to practice?
3. Can you do what you should, well?
4. Did you do the right work right?
5. Did you learn and improve?
Why must I do it?
What must I do?
Who must do it, when?
How must I do it?
What must I do next time?
Strategic and Tactical Side of Operational Excellence
October 30, 2007 © SKF Group Slide 6
The Reality of Failure
There are six failure patterns
The majority of failures are random, not time based
~ 20% time related ~ 80% random
Age related
Bathtub
Fatigue related
Initial break-in period
Random failure
Infant mortality
October 30, 2007 © SKF Group Slide 7
Migration Towards Condition-Based Maintenance
Move from a reactive maintenance to preventive / predictive / condition-based maintenance (CBM)
Optimize planning systems and management processes
Institute knowledge transfer through best practices across the organization
• Inventory, logistics and cross-functional work planning
October 30, 2007 © SKF Group Slide 8
Consider this….
In a recent survey of process industry facilities, on average most facilities’ maintenance budget went to the following type work orders:
• 55% Reactive, Corrective or Failure
• 31% Preventive
• 12% Predictive
• 2% other
By contrast, “Best Practices” sites (those in the top ranking of performance):
• 10% Reactive, Corrective or Failure
• 30% Preventive
• 50% Predictive
• 10% Proactive
October 30, 2007 © SKF Group Slide 9
Data Collection and Results Analysis
Plant DCS maintains its own history and equipment alarms
Operations maintains its own observation logs, shift notes and lubrication tasks
Machine Analysts maintain their own PdM history and alarms
External or internal labs test oil, air, and water quality, all with their own history and alarms
How is the data stored and who knows what to do with it in context?
October 30, 2007 © SKF Group Slide 10
Who Delivers Reliability?
Maintenance or Operations?
Operator Driven Reliability (ODR) facilitates interaction between operations and maintenance to optimize the performance of assets
BOTH
October 30, 2007 © SKF Group Slide 11
Evolution of Operator Responsibilities
Expanded
Preventative/predictive tasks
• Cleaning
• Minor adjustments
• Lubrication checks
Involved in planning
• Initiating maintenance work requests
Traditional
Originate from OEM
• When asset first put into service
• Maintenance standards or recommendations
Modified based on:
• Developing experience and knowledge
• Expertise in plant operation
October 30, 2007 © SKF Group Slide 12
Operators Unique Position Around the Assets
First line of defense
More focused, engaged, and involved operators
Faster execution of operational changes
Increased probability of identifying machine faults
• Especially random faults
October 30, 2007 © SKF Group Slide 13
How Can Operations Contribute?
Time
Machine Reliability
Monthly advanced PdM inspections
• Operator inspections provide increased opportunities for failure detection
• Trending the inspection results identifies even small incremental changes
• Sharing the results improves teamwork and proactive decision making
Operator inspections
Operator Input Can Make A Crucial Difference!
October 30, 2007 © SKF Group Slide 14
Operations Role Expanding to Meet New Challenges
Evolving roles
• Operator logs/checklists
• Process rounds
• Housekeeping
• Preventive and predictive checks
• Lubrication routes
• Plant safety check lists
• Environmental inspections
• Fire equipment Vibration Pen
Digital Operator Round Device
Structured Operator Round Sheet
October 30, 2007 © SKF Group Slide 15
ODR PDA Operator Interface Samples
Process Options Inspection Options
Corrective Action Prompts Local Trend Review
Coded or Free-Form Notes
October 30, 2007 © SKF Group Slide 16
ODR Process - Step 8
Verification & Elimination ODR Software Capabilities
Diagnose identified problems
Initiate actions to correct abnormalities
Manage collection work-flow process
Share data with other systems for better collaboration
October 30, 2007 © SKF Group Slide 17
Why the ODR Process is Beneficial
O&M focus on critical assets
Expands operator knowledge
• How and why equipment fails
• Consequence of failures
Increases asset reliability and reduces unanticipated failures
• Maintenance activities driven by operators
Timely data access for collaborative decisions
Consistency of rounds across operators
• Legible logs • First pass fix • Work notification and
planning • Instructions and access to
information
Easy to access history, trends, exceptions, compliance, etc…
October 30, 2007 © SKF Group Slide 18
Tools – Training - Systems
• Extension of operator logs, with structured checklists for each asset or task, validated via barcode or RFID tag on the asset
• Provides immediate feedback and recommended actions in the field
• Provides review of asset history in the field
Digital Operator Rounds Device
• Enables operators to understand their contribution towards reliability
• Starts the collaboration process between operations and maintenance
• Reevaluates the tasks against the plant maintenance strategy
Training
• Provides data archiving and reporting for better shift and plant collaboration
• Provides enterprise access to maintenance, planning, and decision support
• Enhances ability to perform RCFA, and share results with other plants
Systems
October 30, 2007 © SKF Group Slide 19
Proper Process – Culture - Technology
• A corporate/plant culture willing to embrace the need for change
• Willingness to support processes for implementing cultural and technology changes
• Commitment to implementing new technologies with requisite financial, training and personnel resources
Note: The process and business needs should drive the technology requirements; technology does not drive process
Three factors are key for the success of the ODR process:
Technology
Process
Culture
SUCCESS
October 30, 2007 © SKF Group Slide 20
• Largest plant in fleet of mixed generation assets totaling close to 17,000 Mw
• Three units, 2,400 Mw total
• 95% availability, well above national average of 78% for coal plant availability
• Plant reflects the company’s environmental commitment, with its modern and efficient air quality control systems
Case Study from 2400 Mw Coal-Fueled Power Plant
October 30, 2007 © SKF Group Slide 21
Why Did This Utility Start ODR?
Catastrophic failure
• Motor on coal yard conveyor
– 450 HP Motor, 2700 TPH, 60 inch conveyor
• Root Cause – Temperature probe failure due to end of life
• Repair cost $10,000
• Safety factors – winter, dust explosion, fire
Need to improve preventive and predictive practices
Need to get more operator involvement
Need to improve repair planning
October 30, 2007 © SKF Group Slide 22
Utility’s Original State
Process • Evolving into a standard equipment and event classification system
across the fleet through CMMS
• No standard fleet-wide continuous improvement process/procedure utilizing all available data
Technology • Silos of information/data; many systems not integrated.
– Reliability Centered Maintenance says you are going to manage using condition information
• Investment in systems not yet being fully utilized
Culture/People • Organizational separation –regionally and plant wide
• Aging workforce with asset knowledge not being captured, documented nor used
By the way… They are not unique in the industry
October 30, 2007 © SKF Group Slide 23
Plant Site Committed to the ODR Process
• Operators are critical to asset reliability
• Predictive and preventive practices managed, and performed by operators
• Automated and administered with technology
• Cross-functional teamwork with engineering, maintenance and instrumentation & control depts.
• Activities that impact facility-wide reliability
• Our job is to maximize equipment for its whole life
October 30, 2007 © SKF Group Slide 24
Utility’s Plan for the Pilot ODR System
Evaluate current state
Create implementation team
Design and execute plan
Measure results
Refine and continuously improve program
October 30, 2007 © SKF Group Slide 25
Utility’s original Pilot ODR Basic System
Industrial Personal Data Assistant (PDA) with
vibration/temperature Pen detector
Host software Oracle based 5 user seats
October 30, 2007 © SKF Group Slide 26
Utility’s Pilot and Expanded ODR Rounds
Pilot started with:
• Operator logs/checklists
• Process rounds
• Preventive and predictive checks
Expanded to include:
• Lubrication routes
• Plant safety check lists
October 30, 2007 © SKF Group Slide 27
Utility’s Pilot ODR System Overview
ODR Software to load & unload Route & Data to/from industrial PDA
archive, trend, shift & exception reports
Plant LAN
CMMS Server ODR Database Server Historical DB Server
Control room Shift Supervisor Plant Engineer PdM Analyst Maint. Planner
Future Links
October 30, 2007 © SKF Group Slide 28
Utility’s Work Order Review Process to Validate and Capture Results of ODR
Is the
item in
Danger?
Is
danger
from MCD? Yard Supervisor reviews
route exception report for
“alert” or “danger” conditions
Create work order for repair
writing MARLIN as 1st word in
problem description danger
created by YA observation)
Create work order for
repair writing MARLIN
as 1st word in problem
description
I&C specialist uses
work Order to collect
own readings to track
or issue repair work
order
Does item
Require
Immediate
repair? Yard admin. Keeps monthly
report updated along with
weekly hard copy of shift
exception report stored for
reference
Monitor item in “alert” for
changes in trend or rise in
vibration or temperature signal
Issue repair work order
writing MARLIN as 1st word in
problem description
Continue to
track asset
condition on
future routes
Yes
Yes
Yes
No
No
No
Yard Supr. prints out weekly
MAXIMO exception report on
open/closed / complete work
orders filtered by the word
MARLIN
Maintenance planner plans
work to be performed
October 30, 2007 © SKF Group Slide 29
Utility’s Program Results
Operator initiated work orders increased 1st 6 months
• 42 work orders written based on operator findings
• 17 work orders on bearing problems using the MARLIN with vibration pen
• 25 oil related work orders due to leaks, over lubrication, and clogged breathers on gear boxes
Return of investment – Combination of:
• Reduction in maintenance and repair costs
• Reduced Equipment down time
• Increased employee engagement and accountability
October 30, 2007 © SKF Group Slide 30
Utility’s ODR Program Successes
1. #2 Coal crusher inboard bearing (2008)
• Operator vibration measurement trending high
• Operator visual inspection found site oil glass low
• I&C validated operator findings due to leaking seal
• Work order written to check alignment
• Root cause found soft foot casing misalignment
• Motor precision aligned
• Seal repair was made to motor
• I&C and yard supervisor validated the repair
October 30, 2007 © SKF Group Slide 31
Utility’s ODR Program Successes
2. #2 Coal crusher motor bearing (2006)
• Operator vibration measurement outboard bearing
• Potential cost if not detected $50K-$60K
• Actual cost ~$2K
3. #1 Coal crusher dust collector
• High vibration on the fan motor outboard bearing
• Found the pedestal motor mounts loose
• Concrete was cracked
4. #12 dust collector fan bearing
• Run to failure
5. Identified developing bearing problems on 17 additional assets
October 30, 2007 © SKF Group Slide 32
Utility’s ODR Program Outcomes
Improved operator understanding:
• Value of inspections and measurements
• Proper lubrication practices
• Their impact on asset life
• Developed a sense of ownership
• Improved round consistency
• Improved work flow process
ODR rolled out to eight additional plant sites within the fleet
Corporate sponsored users group set up with bi-monthly, web-based training and feedback for future enhancements
October 30, 2007 © SKF Group Slide 33
Lessons Learned From Utility
Cross-functional group buy-in
Critical to success
• Persistence and encouragement
• Regular communications
• Operator understanding and acceptance of expanded role
• Acting on operator findings
• Technology structure in place and supported
• Establishment of standards and definitions
• Continuous training – initial and refresher
October 30, 2007 © SKF Group Slide 34
Utility’s Future Direction
Expansion of program
• New assets including soot blowers
• New inspections including environmental inspections (EPA reporting)
Added capabilities
• Work order notification into CMMS
Wide area network deployment with Citrix
October 30, 2007 © SKF Group Slide 35
Case Study Conclusion
Vision (Culture Change) - ODR clearly enables operations to meet the challenges ahead by bringing them into the plant reliability team as a contributing stakeholder.
Business Case - Increased revenue by driving down maintenance and repair costs through increased collaboration between operations and maintenance.
Deployment Process (Key = Training) – Increasing the asset knowledge of the operator, while providing tools to capture and collaboratively share the data, improved their understanding of asset ownership, and also improved the maintenance window for effective planning.
Sustainability (OWNERSHIP!) – Sustainability of the ODR process can be achieved when operators realize their ownership role of the equipment on their rounds.
October 30, 2007 © SKF Group Slide 36
Questions?