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Exhibitor and Sponsor Prospectus

About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

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Page 1: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

Exhibitor and Sponsor Prospectus

Page 2: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

Please be aware of the date / day format. Based on utility member requests, the conference will begin with a Welcome Reception open to all participants – utilities and vendors alike - on Monday night. Exhibit hall set-up takes place on Monday. The conference sessions will begin Tuesday morning with a Tuesday lunch in the exhibit hall, Tuesday afternoon sessions and Tuesday reception in the exhibit hall; conference sessions continue Wednesday morning with a Wednesday lunch in the exhibit hall, Wednesday afternoon sessions and a Wednesday evening social event. Exhibit hall breakdown takes place Wednesday after lunch. Conference sessions will also take place Thursday morning.

About The Sponsor

The Edison Electric Institute (EEI) is the association of U.S. Shareholder-Owned Electric Companies. Our members serve 95 percent of the ultimate customers in the shareholder-owned segment of the industry, and represent approximately 70 percent of the U.S. electric power industry. We also have more than 80 international electric companies as Affiliate Members, and more than 240 industry suppliers and related organizations as Associate Members.

Organized in 1933, EEI works closely with all of its members, representing their interests and advocating equitable policies in legislative and regulatory arenas.

www.eei.org

The American Gas Association (AGA), founded in 1918, represents 202 local energy companies that deliver natural gas throughout the United States. There are nearly 70 million residential, commercial and industrial natural gas customers in the U.S., of which 92 percent — more than 65 million customers — receive their gas from AGA members. AGA is an advocate for natural gas utility companies and their customers, and provides a broad range of programs and services for member natural gas pipelines, marketers, gatherers, international natural gas companies and industry associates. Today, natural gas meets almost one-fourth of the United States’ energy needs.

www.aga.org

About The 2013 Customer Service Conference & Exposition Applications are currently being processed for the next regularly scheduled EEI/AGA exhibition that is scheduled to be held April 15-18, 2013 (Exhibit Dates: 4/16-17) in Atlanta, GA.

A space preference priority point system will be in effect for assigning exhibit space. The attached exhibit floor plan is subject to fire marshal approval.

The date an application is received will serve as a tie-breaker only when assigning exhibit space.

We sincerely look forward to providing your company /organization renewed services at the 2013 EEI/AGA Conference & Exposition.

Page 3: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

Focus On the Market/Themes

Partners in Promotion

Exhibit Hall and Networking OpportunitiesSet-Up: Monday, April 15 10:00 am to 5:00 pm

Opening Reception: Monday, April 15 6:00 pm to 8:00 pm ( Opening Networking Reception - Site to be determined)

Exhibit Hours:** Tuesday, April 16 12:00 noon to 2:00 pm (Lunch)

Tuesday, April 16 5:00 pm to 7:00 pm (Reception)

Wednesday, April 17 12:00 noon to 2:00 pm (Lunch and prize drawings)

** Exhibit hours are subject to a modest change based on agenda development. **

By Appointment Only Hours: Tuesday, April 16 10:00 am to 12:00 noon and 2:00 pm to 4:00 pm

Wednesday, April 17 10:00 am to 12:00 noon

Dismantle: Wednesday, April 17 2:00 pm to 6:00pm

Social Event: Wednesday, April 17 7:00 pm to 10:00p m (Off-site networking event)

CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF DESCRIPTION IN THE CONFERENCE PROGRAM

The Edison Electric Institute and American Gas Association (EEI/AGA) Customer Service Conference & Exposition is the premiere utility industry customer service annual event. Utility professionals from all levels, vice president through analyst, involved in customer service activities, encompassing customer call centers, benchmarking, meter reading, remittance processing, telephone centers, credit/ collection, customer accounting, mail center operations, training, branch/business office operations, and related areas will attend.

Vendors will interact with 300+ key purchasing decision-makers/industry professionals representing utilities dispersed throughout the United States and Canada. This event is designed for accessing a megamarket

and for achieving sales with vice presidents plus directors and managers at investor-owned utilities!

Program Format The general sessions include broad ranging topics on improving customer service throughout a util-ity. Breakout sessions address Call Center, Billing and Payment Processing, Credit and Collections, Me-ter Reading/Field Service/Revenue Protection, and Commercial and Industrial Account Management with a focus on best practices.

The (EEI/AGA) Customer Service Conference & Exposition is quickly approaching! Help spread the word ~ make sure your customers/prospects know about the conference AND invite them to visit your booth. Promotional pass-along text will be available to e-mail to your customer data base. You will be able to customize by inserting your booth number in the first paragraph. Exhibit hall passes are popular for attracting YOUR BUYERS/PROSPECTS to the exhibition and for

keeping your firm’s products and services in the minds of your customers and prospects. Complimentary exhibit hall passes are available at no cost to an exhibitor. Exhibitors are also encouraged to invite utility clients to contact AGA ([email protected]) about being a presenter on the program. In turn, an exhibitor will have an opportunity to introduce the guest industry speaker to a captive audience!

Page 4: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

Space AssignmentsSpace assignments will be made based upon prior levels of exhibit participation, EEI/AGA corporate membership, sponsorships and the date an application has been received by EEI/AGA Exhibit Management.

We will attempt to avoid assigning direct competitors to adjacent locations.

Booth assignments are subject to the approval of the exhibitor.

Guidelines for Promotional Activities

Code of Conduct: Exhibitor and sponsor social functions at the hotel and/or off-site outings conflicting with the timing of any official Workshop events listed in the conference program are strictly prohibited.

No signage or flyers are to be placed in any official Conference hotel.

Companies that do not comply with these restrictions will be requested to remove unauthorized signage or flyers and may not be allowed to participate at future Conferences.

No vendor personnel is permitted to register for the conference unless they have reserved a full exhibit space and/or sponsorship.

Exhibit Fees ($3,000 inline; $3,250 Corner per 10’W x 8’D booth or $2,400 inline; $2,600 Corner per 8’W x 8D’ booth)

Booth Fee Includes: ■ Two (2) complimentary full conference registrations for 10’W x 8’D booth (value: $500-700)

■ One (1) complimentary full conference registration for 8’W x 8’D booth

■ Advance electronic copy of the registration list

Hotel Omni Hotel at CNN Center 100 CNN Center Atlanta, GA 30303 Phone: (404) 659-0000 Hotel cut-off date: Room rate: $184.00 March 22, 2013

DecoratorBrede Exposition Services 407/851-0261 • Fax: 407/859-3904 [email protected]

Event ManagementExhibit Promotions Plus, Inc.EEI/AGA Exhibit Management 11620 Vixens Path/Ellicott City, MD 21042 410/997-0763 • Fax: 410/997-0764 [email protected] • www.epponline.com

Conference ContentJim Linn American Gas Association 202/824-7272 • [email protected]

■ Hot link to your website from the EEI/AGA Customer Service Conference website and listing in the Conference Program

■ Perimeter Security ■ 8’ high back wall; 3’ high side drape; ID sign; carpeted exhibit hall

Page 5: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

AGA/EEI 2012 CUSTOMER SERVICE CONFERENCE & EXHIBITIONAPRIL 9-12, 2011 (Show Dates: April 10-11) – OMNI FORT WORTH HOTEL • FORTH WORTH, TX

Exhibit Space / Exhibit Application And Contract[A] Company/Organization _______________________________________________________________________________

Address ___________________________________________________________________________________________

City_________________________________________________ State_______________________Zip_________________

Reserved By ___________________________________________ Title _________________________________________

Signature __________________________________________________________________________________________

Tel __________________________________________________Fax _________________________________________

Email _____________________________________________ Website _________________________________________

[B] 10’W X 8’D Exhibit Space (2 Complimentary Full Registrations Per Booth)

# of booths _______ x $3,000 In-Line = $___________

# of booths _______ x $3,250 Corner Booth = $___________

Optional Furnishing Package _________$315 ( includes skirted 6’ table, 2 side chairs, wastebasket, the exhibit hall is carpeted)

Preferred Booth Locations (1) _________ (2) _________ (3) _________ (4) _________

Products / Firms that you prefer to be in close proximity: Products / Firms that you prefer NOT to be in close proximity:

[C] Product / Service Description (For Complimentary Exhibitor Directory Listing - approximately 30 words):

________________________________________________________________________________________________

________________________________________________________________________________________________

________________________________________________________________________________________________

[D] Exhibitor Terms and Method of PaymentA $200 per booth deposit is due with application or within two weeks of invoice. 50% of the balance is due 10/16/12. The remaining balance is due no later than 1/16/13.

CANCELLATION POLICY - $200 per booth is non-refundable. A fee of 25% of total booth cost will be assessed for cancellations received from 10/16/12 to 1/16/13. Cancellations received after 1/16/13 will result in full forfeiture and/or obligation to pay the full rental fee. Cancellations must be received in writing by EEI/AGA Exhibit Management to be valid.

METHOD OF PAYMENT (Check One): o Check payable to American Gas Association o Please bill us

o Charge my credit card in the amount of $________________ (US Funds)

o VISA o MasterCard o AMEX

Card # _______________________________ Exp Date _____________________________

Cardholder’s Name ______________________________ Phone # ________________________

Cardholder’s Billing Address _______________________________________________________

Siganture _____________________________________ Email ________________________

EEI/AGA 2013 CUSTOMER SERVICE CONFERENCE & EXPOSITIONAPRIL 15-18, 2013 (Exhibit Dates: April 16-17) – OMNI HOTEL AT CNN CENTER • ATLANTA, GA

Return completed application to:

EXHIBIT PROMOTIONS PLUS INC.11620 VIXENS PATH

ELLICOTT CITY, MD 21042410/997-0763 / 301/596-3028

Fax 410/[email protected]

www.epponline.com

Please send ALL CHECKS and copies of application forms to:

American Gas AssociationP.O. Box 79580

Baltimore. MD 21279-0580Fax 202/824-9172

8’W X 8’D Exhibit Space (1 Complimentary Full Registration Per Booth)

# of booths _______ x $2,400 In-Line = $___________

# of booths _______ x $2,600 Corner Booth = $___________

Page 6: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

■ Aargon Agency ■ Accenture ■ Aclara Software ■ Actuate, Performance Management Division

■ Acceller ■ Active Tele Source ■ Adeptra, Inc. ■ Advanced Call Center Technologies, LLC ■ Aegis Communications Group ■ AFNI, Inc. ■ Agent511 ■ Alliance Data ■ AllianceOne ■ Altivon ■ Americollect ■ American Support ■ Angel ■ Apogee Interactive, Inc. ■ Arbor Day Foundation ■ ARI - Automotive Resources International ■ Associated Credit Services, Inc. ■ Bass and Company Management Consultants

■ Badger Meter ■ BHM Consulting, LLC ■ Bill Trust ■ Billing Tree ■ Bottom Line Impact ■ Brown & Joseph ■ Cash Cycle Solutions, Inc. ■ Capgemini ■ CBCS ■ CBE Group ■ CCB Credit Services, Inc. ■ Centurion ■ ChargeSmart ■ Chartwell, Inc. ■ CheckFree ■ Clevest Solutions ■ Cogsdale ■ Collection Bureau of America ■ Collet & Schafer, Inc. ■ Contract Callers, Inc. ■ Convergent Outsourcing, Inc. ■ Convergys ■ Credit Control LLC ■ Credit Protection Association CPA/ATS ■ Credit Systems International, Inc. ■ Crimson Oak Consulting ■ Cross Country Home Services, Inc. ■ CSG Systems ■ CustomerLink ■ Customer Performance Group ■ Customer Relationship Metrics ■ Datamatx ■ Data Point ■ Data Raker ■ DBC, Inc. ■ Debt Next Software LLC ■ DebtResolve ■ Desert Sky Group LLC ■ Detectent ■ DeWalch Technologies, Inc. ■ DIVDAT ■ Doxo ■ EA Consulting ■ Electric & Gas Industries Assn. ■ Elster ■ Energy Control

Tentative Exhibit Floor Plan subject to fire marshal approval. The location of food/beverage service to be confirmed.

Current/Prior Exhibitors and Sponsors

■ Enhanced Recovery Corp ■ Equifax ■ ER Solutions, Inc. ■ Ernst & Young, LLP ■ E Source ■ Experian ■ Exstream Software ■ Fidelity Express ■ First Contact, Inc. ■ First Data Utilities ■ FirsTech, Inc. ■ Fiserv Biller Solutions ■ Five Point Partners ■ Gas Technology Institute ■ GC Services ■ Genesys ■ Global Express Financial Services

■ GoodCents ■ Harris & Harris, Ltd. ■ Hase-Schannen Research Associates

■ Helvey & Associates Hyland Software, Inc.

■ Home Serve ■ I.C. System, Inc. ■ ICSA ■ iFactor Consulting, Inc. ■ Infosend, Inc. ■ iQor ■ IEI Financial Services ■ ImageNow by Perceptive Software, Inc.

■ Infosys Technologies, Ltd. ■ Inner-Tite Corp.

■ Interactive Intelligence ■ IPP of America, Inc. ■ Itineris ■ Itron ■ J D Power & Associates ■ KCA Financial Services, Inc. ■ Kubra ■ L J Ross Associates ■ Language Services Associates ■ Lymtech Scientific ■ MasterCard Worldwide ■ Metrix Matrix, Inc. ■ Metro Resources, Inc. ■ Microsoft Worldwide Mfg. & Resources Sector

■ MoneyGram International ■ National Customer Service Assn. ■ National Recovery Agency ■ Nationwide Credit, Inc. ■ NCO Financial Systems, Inc. ■ Neptune Technology Group ■ NeuAnalytics ■ Nexidia, Inc. ■ Nexus Energy Software ■ Nicor Services ■ Novo 1 ■ NRG Simply Smart Solutions LLC ■ Nuance Communications ■ OM Consulting Group, LLC ■ Online Collections Services ■ Online Utility Exchange ■ Opower ■ Oracle Marketing ■ Pacific Interpreters, Inc. ■ PAR 3 Communications

■ Penn Credit Corp. ■ Perceptive Software ■ Phillips & Cohen Associates, Ltd. ■ Phone Pro ■ Portfolio Recovery Associates, Inc. ■ Predictive Metrics, Inc. ■ Prince Parker & Associates ■ Procore Solutions ■ Professional Recovery Consultants, Inc. ■ Progressive Financial Services ■ Public Utilities Reports, Inc. ■ Questline ■ Resource Action Programs ■ Resource Management Services ■ RouteSmart Technologies ■ SAP America, Inc. ■ Sapient ■ Satmap ■ Seewind Design Corp. ■ Sensus ■ Smart Customer Insights ■ Smart Grid Consumer Collaborative ■ Solutions by Text ■ Source RM - Source Receivables Management LLC

■ SourceLink ■ Southern Cross Corp. ■ StreamServe, Inc. ■ Systems & Software, Inc. ■ Teleperformance ■ TeleVox ■ The Affiliated Group ■ The Bennett Group, Inc. ■ The CCS Companies ■ The CMI Group

■ The Connection ■ The Sunrise Family of Companies ■ TIO Networks Corp. ■ Top Down Systems ■ Total Billings/Cash Cycle Solution ■ Total Solution, Inc. ■ TRC ■ TransUnion ■ Tru-Check, Inc. ■ Tuvox ■ Twenty First Century Communications ■ Utilipoint International, Inc. ■ Utilities International, Inc. ■ Vertex Business Services ■ Virtual Hold Technology ■ Virtuoso Sourcing Group LLC ■ Visa ■ Washington Web Architects ■ WE Energies ■ WeatherWise USA, Inc. ■ Weltman, Weinbert & Reis Co. L.P.A.

■ West Corp. ■ Western Union Global ■ Western Union Payment Services

■ WhiteFence ■ Windham Professionals, Inc. ■ Wipro Technologies ■ WNS Global Services ■ Zumbox

Page 7: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

EEI/AGA 2013 CUSTOMER SERVICE CONFERENCE & EXPOSITIONAPRIL 15-18, 2013 (Exhibit Dates: April 16-17) – OMNI HOTEL AT CNN CENTER • ATLANTA, GA

Sponsorship/Program Advertising Application and Contract (Page 1) High-profile sponsorship opportunities to promote your products / services to decision-making customer service and energy industry professionals.

PLATINUM $10,000 (Includes 4 Full Conference Registrations and complimentary conference bag literature insert)

o Monday Evening Welcome Reception (site to be determined)Sponsor this event that opens the conference and get your company name recognized right from the start.

o Wednesday Evening Social Sponsor this event that closes the conference and lock your company name in the minds of all attendees.

GOLD $7,500 (Includes 3 Full Conference Registrations)

o Tuesday Evening Reception (in exhibit hall)Sponsor this casual evening of networking and product/service exploration.

o Conference Tote Bags Sponsor this item and get recognition all confer-ence long and even afterward when your bag is repeatedly used.

o Hotel Guestroom Key Card Sponsor this item and get recognition every time each attendee enters their hotel room.

o Headquarters Hotel Guestroom Literature / Promo Drop Sponsor this item and have your company literature placed in each attendee guest room.

o Welcome Banner Sponsor this item and have your company logo proudly on display in a prominent location at the headquarters hotel.

o Projected Lighted Logo DisplaySponsor this item and have your company logo on a creative lighted display during the entire conference.

o WiFi Sponsor gets the name of WiFi as their company name plus their company home page or logo is splashed on the monitor screen when used.

o Conference Mobile Application Sponsor this item and have your company recognized every time an attendee uses the mobile app.

SILVER $5,000 (Includes 2 Full Conference Registrations)

Breakfast Session o Tuesday o Wednesdayo ThursdaySponsor these food and beverage networking opportunities and your company logo will be proudly displayed.

Exhibit Hall Lunch o Tuesday o Wednesday

Sponsor these food and beverage networking opportunities andt your company logo will be proudly displayed.

o Name Badge Lanyard / Holder Sponsor this item and your company will be recognized every time an attendee looks at another’s name badge.

o Pen or Notepad or Folio Sponsor these items and your company will be recognized every time the attendee uses the pen, tablet and/or folio.

BRONZE $2,500 (Includes 1 Full Conference Registration)

Mid-Morning Break o Tuesday o Wednesday

Sponsor these food and beverage networking opportunities and your company logo will be proudly displayed.

Mid-Afternoon Break o Tuesday o Wednesday

Sponsor these food and beverage networking opportunities and your company logo will be proudly displayed.

Luncheon Ice Cream Station o Tuesday o Wednesday

Sponsor this item and have attendees coming directly to you for dessert in the exhibit hall.

o Special Advertisement Inside Front Cover of Conference Program / Participant List Sponsor these items and your company will be recognized every time the attendee refers to the program or participant list.

o Special Advertisement Outside Back Cover of Conference Program / Participant List Sponsor these items and your company will be recognized every time the attendee refers to the program or participant list.

A La Carte Additional Marketing Exposure For Sponsors Advertisement Copy Due: 3/1/2013 Literature For Bag Insert Due: 3/1/2013

o Full Page Advertisement (4 color) in Program and Participant List $1,000 (Sponsor or Exhibitor)

o Half Page Advertisement (4 color) in Program and Participant List $500 (Sponsor or Exhibitor)

o 30”x40” Sign for Welcome Reception Poster Session $500 (Sponsor or Exhibitor)

o Conference Bag Literature Insert $250 (Sponsor or Exhibitor)

o Communal “Take One” Literature Display $250 (Sponsor or Exhibitor)

Page 8: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

AGA/EEI 2012 CUSTOMER SERVICE CONFERENCE & EXHIBITIONAPRIL 9-12, 2011 (Show Dates: April 10-11) – OMNI FORT WORTH HOTEL • FORTH WORTH, TX

Sponsorship/Program Advertising Application and Contract (Page 2)

[A] Company/Organization _______________________________________________________________________________

Address ___________________________________________________________________________________________

City_________________________________________________ State_______________________Zip_________________

Reserved By ___________________________________________ Title _________________________________________

Signature __________________________________________________________________________________________

Tel __________________________________________________Fax _________________________________________

Email _____________________________________________ Website _________________________________________

[B] METHOD OF PAYMENT (Check One): o Check payable to American Gas Association o Please bill us

o Charge my credit card in the amount of $________________(US Funds) o VISA o MasterCard o AMEX

Card # _________________________________________ Exp Date ____________________________________________

Carholder’s Name ____________________________________Phone ____________________________________________

Cardholder’s Billing Address _______________________________________________________________________________

Signature _________________________________________ Email ____________________________________________

All sponsorships include:• Recognition in the program in priority order of the level of total sponsorship

• Link to sponsor’s home page on the EEI/AGA Customer Service Meeting web site

• An advanced electronic list of meeting registrants. (Note: you MUST include an opt in/opt out feature on any Communications sent to attendees)

• Platinum sponsors may have a one-or two-page sales piece inserted in the registrant packet.

• Communal “Take One” Literature Display

Sponsorship Terms• Sponsorships are assigned on a first come, first serve basis.

• A minimum of 50% is due with application or within 30 days of invoice. The remaining 50% is due 10/16/12.

• Cancellations received after 1/16/13 will result in a full forfeiture and/or obligation to pay the full sponsorship fee.

• Cancelations must be received in writing to be valid.

EEI/AGA 2013 CUSTOMER SERVICE CONFERENCE & EXPOSITIONAPRIL 15-18, 2013 (Exhibit Dates: April 16-17) – OMNI HOTEL AT CNN CENTER • ATLANTA, GA

Return completed application to:

EXHIBIT PROMOTIONS PLUS INC.11620 VIXENS PATH

ELLICOTT CITY, MD 21042410/997-0763 / 301/596-3028

Fax 410/[email protected]

www.epponline.com

Please send ALL CHECKS and copies of application forms to:

American Gas AssociationP.O. Box 79580

Baltimore. MD 21279-0580Fax 202/824-9172

Page 9: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

AGA/EEI 2012 CUSTOMER SERVICE CONFERENCE & EXHIBITIONAPRIL 9-12, 2011 (Show Dates: April 10-11) – OMNI FORT WORTH HOTEL • FORTH WORTH, TX

Exhibitor & Sponsor On-Site Personnel Registration FormVENDORS / CONSULTANTS / CORPORATE PARTNERS MUST EXHIBIT OR SPONSOR IN ORDER TO ATTEND THIS CONFERENCE.

Exhibitors are entitled to two (2) comp registrations per booth space for 10’W x 8’D booth or one (1) comp registration for 8’W x 8’D booth. Sponsors are entitled to (1) comp registration for Bronze level, (2) comp registrations for Silver level, (3) comp registrations for Gold level, and (4) comp registrations for Platinum level.

Each Exhibitor / Sponsor registration provides access to general sessions and events held within the exhibit hall, the Conference social event on Wednesday evening, and a copy of the registration list. Open forum sessions during the conference will be limited to member utility representatives only. Additional exhibitor/sponsor personnel may register for the confer-ence and exposition for a fee of $750.00.

[A] Name ___________________________________ Nickname for badge _________________________________________

Title _____________________________________________ Company _________________________________________

Address ___________________________________________________________________________________________

City_________________________________________________ State_______________________Zip_________________

Tel __________________________________________________Fax _________________________________________

Email __________________________________________________

Name ______________________________________ Nickname for badge _________________________________________

Title _____________________________________________ Company _________________________________________

Address ___________________________________________________________________________________________

City_________________________________________________ State_______________________Zip_________________

Tel __________________________________________________Fax _________________________________________

Email __________________________________________________

[B] Number of attendees for Monday night reception _________

Number of attendees for Wednesday evening social event _________

#___Additional registrations at $750.00 each = $_______________ Total amount due

[C] METHOD OF PAYMENT (Check One): o Check payable to American Gas Association o Please bill us

o Charge my credit card in the amount of $________________(Us Funds) o VISA o MasterCard o AMEX

Card # _________________________________________ Exp Date ____________________________________________

Carholder’s Name ____________________________________Phone ____________________________________________

Cardholder’s Billing Address _______________________________________________________________________________

Signature _________________________________________ Email ____________________________________________

o I have special requirements due to a disability. Please specify requirements.

________________________________________________________________________________________________

EEI/AGA 2013 CUSTOMER SERVICE CONFERENCE & EXPOSITIONAPRIL 15-18, 2013 (Exhibit Dates: April 16-17) – OMNI HOTEL AT CNN CENTER • ATLANTA, GA

Return registration form and payment (if applicable) by March 15, 2013 to:

American Gas AssociationAttention: Kelly Batte400 N. Capitol St. NW

Washington, DC 20001Fax: 202-824-7086

[email protected]

Page 10: About The 2013 Customer Service Conference & Exposition · 2013-01-28 · CONFERENCE EXHIBITORS AND SPONSORS RECEIVE FULL COLOR LOGO ACKNOWLEDGEMENT WITH CONTACT INFORMATION AND BRIEF

AGA/EEI 2012 CUSTOMER SERVICE CONFERENCE & EXHIBITIONAPRIL 9-12, 2011 (Show Dates: April 10-11) – OMNI FORT WORTH HOTEL • FORTH WORTH, TX

Non Attending Partner Marketing Exposure Application and Contract[A] If your company is unable to have a representative attend the conference this year you can still get company name recognition. The items on this page are specifically for companies unable to have a representative attend the conference.

Marketing Exposure for Non Attending Partners - Advertisement Copy and Literature Due: 3/1/2013

Full Page Advertisement (4 color) in Program and Participant List o $2,000 (Non-Attending Partner)

Half Page Advertisement (4 color) in Program and Participant List o $1,000 (Non-Attending Partner)

30”x40” Sign for Welcome Reception Poster Session o $1,000 (Non-Attending Partner)

Conference Bag Literature Insert o $500 (Non-Attending Partner)

Communal “TAKE-ONE” Literature Display o $500 (Non-Attending Partner)

[B] Company/Organization _______________________________________________________________________________

Address ___________________________________________________________________________________________

City_________________________________________________ State_______________________Zip_________________

Contact ______________________________________________ Title _________________________________________

Phone ________________________________________________Fax _________________________________________

Email _____________________________________________ Website _________________________________________

[C] METHOD OF PAYMENT (Check One):

o Check payable to American Gas Association o Please bill us

o Charge my credit card in the amount of $________________(Us Funds) o VISA o MasterCard o AMEX

Card # _________________________________________ Exp Date ____________________________________________

Carholder’s Name ____________________________________Phone ____________________________________________

Cardholder’s Billing Address _______________________________________________________________________________

Signature _________________________________________ Email ____________________________________________

Non Attending Partner Exposure Terms• A minimum of 50% is due with application or within 30 days of invoice. The remaining 50% is due 11/1/12.

• Cancellations received after 2/1/13 will result in a full forfeiture and/or obligation to pay full partner fee.

• Cancellations must be received in writing by AGA/EEI Exhibit Management to be valid.

EEI/AGA 2013 CUSTOMER SERVICE CONFERENCE & EXPOSITIONAPRIL 15-18, 2013 (Exhibit Dates: April 16-17) – OMNI HOTEL AT CNN CENTER • ATLANTA, GA

Return completed application to:

EXHIBIT PROMOTIONS PLUS INC.11620 VIXENS PATH

ELLICOTT CITY, MD 21042410/997-0763 / 301/596-3028

Fax 410/[email protected]

www.epponline.com

Please send ALL CHECKS and copies of application forms to:

American Gas AssociationP.O. Box 79580

Baltimore. MD 21279-0580Fax 202/824-9172