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Home Subscribe Contact Forum Live Support X-Ray
Did you notice that the Recycler and SystemVolume Information folder will appear at theroot of your C: drive once you uncheck Hideprotected operating system files fromFolder Options?
So what is Recycler and System Volume Information all about? Why do I get the errormessage C:\System Volume Information is not accessible. Access is deniedwhen I tried to access System Volume Information folder?
My anti-virus detected virus in System Volume Information but was unable to removethe virus. How to manually access System Volume Information folder and delete thevirus?
What about the Recycler folder? What is the difference between Recycle Bin andRecycler? Is it safe to delete the Recycler folder? Actually I noticed these 2 folders longtime ago but I didnt care about it because I assumed that it belonged to Windows.Today I had a little bit of free time and I decided to check it out.
The System Volume Information folder is a hidden system folder that the SystemRestore tool uses to store its information and restore points. There is a System VolumeInformation folder on every partition on your computer. Quite often virus are found inSystem Volume Information folder because Windows has included the virus into aSystem Restore Point when it creates one. Problem is anti-virus scanner cant access thefolder. What you need to do is to give permission to the current logged on user fullaccess to System Volume Information folder. Here is how you can gain access to SystemVolume Information folder if youre using Windows XP.
1. Go to Control Panel -> Folder Options2. Go to View tab, UNCHECK Use simple file sharing.
About Recycler and System Volume Information Folder in XPand VistaAuthor: Raymond
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t Recycler and System Volume Information Folder in XP and Vista ... http://www.raymond.cc/blog/archives/2007/11/08/about-recycler
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3. Open My Computer and go to your C:\ drive, right click on System VolumeInformation and select Properties.4. Click the Security tab.5. Click Add and then type the name of the user to whom you want to give access tothe folder. Typically, this is the account with which you are logged on. Click OK, andthen click OK again. You can now access the System Volume Information folder. Run afull scan with your anti-virus scanner, this time it should be able to remove virusesfound in System Volume Information folder.
To access System Volume Information in Windows Vista, you have to take ownership.1. Open My Computer and go to your C:\ drive, right click on System VolumeInformation and select Properties.2. Click the Security tab.3. Click Advanced button where it says For special permissions or advanced settings,click Advanced.4. Click the Owner tab.5. Click the Edit button.6. CHECK Replace owner on subcontainers and objects and click OK.
You will get a Windows security warning that says If you have just taken ownership ofthis objectm, you will need to close and reopen this objects properties before you canview or change permissions. You should be able to access System Volume information inVista.
Another method to remove the virus in System Volume Information by turning offSystem Restore. It will remove all your restore points. After turning System Restore off,restart your computer and then re-enable back the System Restore. It will create a newand good restore point without the virus. By default, System Restore is automaticallyturned on and you can turn it off from:1. Go to Control Panel -> System2. Click the System Restore tab.
3. Check Turn off System Restore and click OK.
Next is the Recycler folder. When you delete a file in Windows NT Explorer or MyComputer, the file is stored in the Recycle Bin. The file remains in the Recycle Bin untilyou empty the Recycle Bin or restore the file. The Recycler folder is used only on NTFSpartitions. The Recycler folder contains a Recycle Bin for each user that logs on to thecomputer, sorted by their security identifier (SID). It is safe to delete files inside theRecycler folder. Even if you delete the Recycler folder, it will be re-created once youdelete a file.
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64 Responses for "About Recycler and System Volume Information Folder in XP
and Vista"
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If youre unable to delete files inside the Recycle folder, you can use The Unlocker tounlock files that are being used.
In short, it is safe to delete files in Recycler folder but as for System VolumeInformation, in my opinion, its best you leave it as it is.
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Bryan1988November 8th, 2007 at 11:37 am
Nice post now i know what is all about..
thanks ray keep up the good work!!!
1
n-GEnX08
November 8th, 2007 at 1:00 pm
owkei!!!
nice info..
thanks for the post..
2
ChristianNovember 8th, 2007 at 6:43 pm
good article. but how can i access system volume information folder when there are
no other users attached to my computer and im the only user/administrator? will i
see security tab in this folders property? just wanna know how can i access this
folder in other way. thanks.
3
Sam AhmedNovember 8th, 2007 at 7:39 pm
Hi everybody,
I would like to add some informations on the system restore tweaks ,a while i ago i
started seeing some wierd files with ip 127.0.0.1 in my port explorer log so i started
investigating that issue but i ended up with a shock !
if you turned off system restore it doesnt mean it is really off because some viruses
will still i nject itself in that as a fake system restore directory unless you activate
system restore and disable it again to delete all these files and get rid of all these
127.0.0.1 files that says system.
4
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more than that i started looking all over the net for a way to change the system
restore size to be with 0 size limit while it is on but i couldnt find one way to do
that!
so what do you think Raymond ?
TariqNovember 9th, 2007 at 11:25 pm
Never ever delete system volume information or its contents unless u know whats
inside..
Or u will end up deleting all system restore checkpoints..!
You can use system restore if u are infected by a virus or when your system settings
have been changes accidentally.!
5
garageNovember 11th, 2007 at 6:53 am
disable system restore
or disable the service and reboot
start->run->cmd
dosbox opens
cd\cacls c:\System Volume Information /E /G yourusername:F
now you could delete the file normaly
6
whoamiNovember 12th, 2007 at 12:05 am
nice nice great post indeed
7
NaeemNovember 29th, 2007 at 7:17 am
hi raymond i have a file called t racking in my system folder. so any advice.
8
BradJanuary 9th, 2008 at 2:00 am
Hello,
I tried to uncheck the box in Control Panel -> Folder Options..View tab, and
UNCHECK Use simple file sharing. But the Use simple file sharing option isnt
there on my computer under this path. Now what do I do?
9
JackFebruary 17th, 2008 at 6:10 pm
i have the same problem as brad, my guess is the virus removed it
it also removed the security tab on the Sharing and Security option on the right click
menu.
any ideas?
10
MichaelMarch 15th, 2008 at 5:47 pm 11
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It would appear that this is a bigger problem than \one person screwing something
up\, since I have EXACTLY the same problem as Brad and Jack.
kishanMarch 18th, 2008 at 10:04 am
Thanks for the article Ray .. The info was helpful
12
JonathanApril 2nd, 2008 at 5:47 am
Hey bro ,,, I System Volume Information Folder on all my drives !!!! My Comp faced
a Trojan attack couple days back and i had to reinstall OS and formated only My C
drive .. Is it normal to have System Volume Information Folder on all the drives
????Please advice Cheers !!!!
13
MOSESApril 23rd, 2008 at 9:01 pm
VERY HELPFUL. THANKS
14
MoniqueApril 25th, 2008 at 3:15 pm
I have the EXACT same problem as Brad, Jack AND Michael!! Ahh!! I feel so
helpless!!!!!!
15
AravindApril 29th, 2008 at 2:17 pm
Thanks a lot.
I got a solution for all my problems with the PC..
I also understand that using this method we can remove the ntd1er.com, autorun.ini
virus Thanks a lot..
God Bless u
16
RonMay 8th, 2008 at 1:13 am
And I have the EXACT same problem as Brad, Jack, Michael AND Monique!!
Suggestions?
17
MosheMay 26th, 2008 at 9:33 am
for Brad, Jack, Michael Moniqueand Ron as far as i kwon this option will be shown
only if you have a network at your computer e.g. a router.
as for Jonathan you will have one on each drive though the easiest way is gain
access to it all is with the cacls command shown early here used a few times just
change the driver letter each time you write the command. the should solve the
problems.
18
lucas 19
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June 16th, 2008 at 5:33 am
bom eu tenho u Avast anti viros ,eu fiz um escaneamemto hj e ele emcomtro mais
ou menos um 70 viros na pasta System eu movi todo eles para a quarentena .Agora
eu quero saber se posso excluir eles,ou se eu excluir ele o pc nao liga mais .o q eu
faco.exclui ou deixo eles na quarentena .
PramodJune 18th, 2008 at 4:30 pm
I got a solution for many problems with my pc.
Thanks a lot
20
aljaroJune 29th, 2008 at 1:02 am
it was a very helpfull more than microsoft
thank you
21
vasilJune 30th, 2008 at 5:28 am
thank you
22
BenJuly 6th, 2008 at 5:45 pm
Thanks it solved my problem on XP SP2
23
prasadJuly 9th, 2008 at 5:20 pm
sorry System Volume Information and recycle virus didin\t remov24
ora110August 20th, 2008 at 11:52 am
thanks a lot.
25
bukunAugust 24th, 2008 at 5:57 am
thanks a lot abt system volume information
26
PidgeAugust 30th, 2008 at 1:55 am
Thanks very much!
Dont know why they made Vista so complicated.
27
kulas
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September 16th, 2008 at 10:45 am
what is the particular anti virus that can remove or can kill this problematic virus
and thanks ray now i got worth full ideas from u thanks a lot
RituSeptember 26th, 2008 at 7:43 pm
I tried the option Ray gave and it seems to have worked for the C but on the D drive
the folder is still not accessible.
29
MadhanSeptember 29th, 2008 at 2:17 pm
Thanks GUys
30
the great britainOctober 31st, 2008 at 6:25 pm
thank you very much raymond. you always have a good advice for someone who is
lost.
31
Tun LinnNovember 8th, 2008 at 1:53 am
i also have the same problems. my norton also can not detect the virus. i got this
virus thru the phone. coz i wanted to upload some songs into my phone. from then
onwards, i could not play Windows Media Player, also got this Thumbs.db file in
every folders. and System Volume Information and RECYCLER in my D drive too.
anyone??? help me pls??? thx
32
Tun Linn
November 8th, 2008 at 2:05 am
addittion!!! all my fi les right. now having like. .jpg , .mp3 , .mpg. ya.33
tridNovember 10th, 2008 at 11:38 am
hello, i followed your instructions on accessing volume information in windows vista
but it did not work. please help!
34
amir
November 29th, 2008 at 8:57 pm
Excellent just as usual!
35
JohnDecember 15th, 2008 at 1:37 am
As far as I know the uncheck simple file sharing method only works on XP Pro, not
Home. XP Home uses simple file sharing and it cannot be deactivated. Sometimes
people who use XP Pro explain how to do something without realizing that it doesnt
apply to Home.
36
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Bob HoekstraDecember 16th, 2008 at 4:13 pm
Thanks AVG told me about suspicious files in here and it has taken me ages to
figure out how to delete them . Now I know the answer!
37
SonnyDecember 21st, 2008 at 6:37 am
Hola a todos yo tenia el mismisimo problema, ese de que no podia entrar al system
volume information, pero siguiendo los pasos ahora si pude entrar, cuando entre en
la carpeta aparecieron dos archivitos inusuales: uno que era tracking (un documento
de texto) y otro que era mounty no me acuerdo que mas porque ya lo elimine, y
cuando pense que me habia desecho del virus, las carpetas recycler seguian
apareciendo, y mi pen drive seguia in fectandose, mi pregunta es como puedo
encontrar el programa que crea esas malditas carpetas y en donde esta instalado,
porque me parece que es igual que el cftmon32.exe que estaba instalado en
c:/windows, y que tambien ya lo elimine, agradeceria que me ayudaran por
favor..Bye Saludos
38
rayDecember 21st, 2008 at 6:30 pm
THnx a lot it worked!!! thanx have a happy christmas! : )
39
HozyDecember 27th, 2008 at 3:43 am
1980 System Restore
xp ..
40
neil johnDecember 28th, 2008 at 6:18 pm
nice..but i would like to ask how to access my files i f the virus was removed by AVG?
coz i cant access anymore the files in both my external drive and flash drive..iva
already tried showing hidden files and folders yet i cant access them..please help..
41
Kamalakar PatilJanuary 4th, 2009 at 5:58 pm
thanks a lot dude!!!
for this problem i had format my system 3 times, but every time these folder werecame after 3 to 4 days.
now i have got a perfect solution.
Thank you.
Kamalakar (India)
42
Razor a-XJanuary 25th, 2009 at 8:41 pm
Thanks Mr Raymond! I\ve managed to delete the RECYCLER folder but the System
Volume Information folder keeps appearing. But thanks anyway!
I\ve linked this page in my blog. I hope that it\s fine with you.
43
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Thanks a lot!
younes khassilFebruary 11th, 2009 at 10:32 pm
merci raymond pour explication tu es vrement un grand anti verus hh merci
44
ansarFebruary 18th, 2009 at 5:29 pm
hi , i am having xp sp2 os and these two folders are vexing me up i dont know are
these folders belong to virus or not can any one help me.And i have followed the
above procedure but i am not able to delete them
45
shivaMarch 1st, 2009 at 10:24 am
i am not able to find the Security tab in my properties of system volume
information can any one out ther help me up..
46
Merlin_MagiiMarch 6th, 2009 at 6:02 am
Must have missed this posting thanks Raymond.
47
shaistaMarch 11th, 2009 at 12:50 pm
i dvd writer is not writing dvd and cd ,it only reads it. Is it due to a virus.what
should i do.
48
ranjitMarch 23rd, 2009 at 11:32 am
good work.
49
IonutzMarch 26th, 2009 at 2:09 am
Thaaaaaaaaanks No More Trojans On My Computeeer
50
suklal kaleMarch 29th, 2009 at 1:49 am
thnx.
great information, It helps a lot..
51
muztApril 8th, 2009 at 9:07 am
is it safe to disable the system volume info?
52
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plz anybody there reply ,..,.,hehehe \m/
muztApril 8th, 2009 at 9:19 am
just go to any folder and then above option, click the tools then scroll down to folder
option, there youll find view tab then to the last button unchecked it.,., DONE..
by the way Raymond What should i do with the recycler folder,, please i need more
info(Thahkz!!)
53
jayApril 16th, 2009 at 10:17 pm
thanks for the information virut is nasty virus that attaches it self to all .exe files and
re appears from system restore points if not cleaned out
54
DharmendraMay 9th, 2009 at 1:30 pm
yaha sub kar ke dekha liya par yaha folder delet nahi hota hai .
koi aur rasta hai isko virus ko delet karana ka???
55
IMRANMay 23rd, 2009 at 8:06 pm
hi,,,
when i saw recycler in my computer every drive then i afraid that my computer is
also infected with virus but thanks for suggesting me ..IMRAN
56
snehaJune 26th, 2009 at 8:27 pm
hey shiva
your problem was not finding the security tab right???
if its not late i have a solution 4 u..
go to my computers-tools-folder options-click on the view tab-and uncheck the box
for use simple file sharing (Recommended) now u willl get the security tab u
wanted
57
mhelJuly 9th, 2009 at 1:25 pm
hello, my computer recently got infected with the autorun, recycler and system
volume information viruses..
i managed to delete the recycler virus but it keeps coming back..
also when i try to delete the autorun and sys volume information viruses.. thesemessages appear respectively.
cannot del. folder was created by flash disinfector. cannot find the specified file
Access denied make sure the disk is not full or write protected and that file is
currently not in use
what should i do?
58
JasJuly 14th, 2009 at 6:39 pm 59
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Leave a reply
wish your method did work, but it didnt. bec it doesnt eliminate the problem (virus).
and Win XP Home and Pro are fundamentally different , what you are teaching is
only good for the Pro ver.
julzOctober 3rd, 2009 at 8:10 pm
Thats the good thing virus has come these day, it can hides itself to the deepest. i
followed all the instructions, i have xp pro sp2 or sp3, still i cant access SystemVolume Information and when you notice on type tab ofwindows explorer, system
volume information is a folder. sometimes, when i double clicking this folder, it
creates a recycler folder.. Any idea whats going on?
60
jayanthOctober 10th, 2009 at 3:07 pm
Superb post, thank a lot
61
mohitOctober 17th, 2009 at 2:30 am
they r appearing again n agin what should i do?
plz help me
but anyway thanx a lot sir
62
ASFNovember 29th, 2009 at 8:53 pm
Thanks a lot
63
sb_wasim
December 7th, 2009 at 10:34 pm
Hi..,
well there is a solution of all types of viruses,if you knows
the name of file which is still infected.
ubuntu is the operating system,which you have to install
in your system in any other device except your windows
drive.and start that window.ubuntu or linux cannot support executable files.so you
can easily delete all
type of infected files.just. . . . .
start>ubuntu>\open drive>right click on file..
and delete that file.
easy way 2 save system from viruses.
G@@D BYE..
64
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