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About Local App Access for XenApp 6.5 for Windows Server 2008 R2

Known Issues

This section contains:

Installation Issues General Issues

Installation Issues

After upgrading a user device from a previous version of Citrix Receiver to the Seamless AppTechnology Client, an error might result when the user later attempts to launch applications

from within a hosted desktop session. Afterward, the user cannot launch applications from

the hosted desktop. This issue occurs when the Seamless App Technology client is installed

using the auto-installer rather than the command line. To work around this issue, perform

one of the following actions:

After upgrading to the Seamless App Technology Client, on the user device, open theWindows Registry and add the subkey HKEY_CURRENT_USER\Software\Citrix\ICAClient\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual

Channels\Control\ClientHostedAppsShortcuts. For Value, enter an asterisk (*).

Log on to the user device as an administrator, remove all instances of Citrix Receiver,and restart the device. Afterward, perform a fresh install of the Seamless App

Technology Client from the command line, using the parameter

ALLOW_CLIENTHOSTEDAPPSSHORTCUTS=1. For more information, refer to the

section "Enabling Local App Access for Subscribers" in theIntegrating Local User

Applications in XenApp 6.5guide. [#271089]

General Issues

When the icon for a locally installed application on the subscriber's computer is changed, theoriginal icon appears when the application is launched from a hosted desktop. [#159588]

When a subscriber launches two hosted desktop sessions on the same user device, shortcutsto local applications in the Start and Programs menu disappear when the subscriber ends one

of the hosted desktop sessions. This occurs because Local App Access supports only one

hosted desktop session per user on the XenApp server. [#255935]

When URL redirection is enabled, URLs that are not added to either the whitelist or blacklistmight not render on the XenApp server when launched from a hosted desktop session. If the

user uses the Run command from within the hosted desktop to launch these URLs through

Internet Explorer, the URLs are displayed in separate instances of Internet Explorer that is

locally installed on the user device. [#261451]

If the taskbar on the user device is in a different location from the taskbar on the hosteddesktop, the user device's taskbar might appear on top of the hosted desktop session when

the user's mouse hovers nearby. However, if the user device's taskbar and hosted desktop's

taskbar are in the same location (for example, both are near the bottom of the screen), the

user device's taskbar remains hidden when the user's mouse hovers nearby. This issue occurs

on user devices running Windows 7 only. [#274153]

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Pinning shortcuts to locally-installed applications to the hosted desktop's taskbar or Startmenu might result in failed or incorrect application launches, or incorrect icon grouping. This

occurs because Local App Access does not support pinning shortcuts to locally-installed

applications to the hosted desktop's taskbar or Start menu. [#278595]

If the Japanese character is included in the hosted desktop name, shortcut icons are notfully cached, resulting in incomplete shortcut enumeration when users log on to the sessionwith a user device running the Japanese version of Windows XP. Additionally, when the

hosted desktop session is terminated, the Local Programs and Local Desktop folders remain

on the XenApp server until the user who initiated the session has logged off. This issue does

not affect administrators accessing hosted desktops whose names include this character. To

resolve this issue for users, remove this character from the name of the hosted desktop.

[#301408]