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Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
About JetPrivilege
5 Membership Tiers
Blue: Base tier
Blue Plus: Members will be upgraded from Blue to Blue Plus tier on completion of 1 accrual activity (airline or non-airline
Partner) in the last 12 months. Blue Plus Tier is reviewed only for an upgrade and the tier will not change to Blue.
Elite Tiers: Silver, Gold and the exclusive Platinum – created especially for our most frequent flyers.
Membership Cards/Pack
Members will receive a new card at their preferred mailing address recorded in the account within 3-4 weeks of tier change.
Blue: Blue members can login into their JetPrivilege account online and print a their membership card online
Blue Plus: On completion of 1 accrual activity (with airline or non-airline partner) in the last 12 months. With the Blue Plus tier, the member can enjoy
an added benefit - No Downgrade, which means the tier will be reviewed only for an upgrade to Silver, Gold or Platinum status
Elite tiers - Silver, Gold and Platinum: On completion of the required Tier Points or Tier Miles. A welcome pack containing the new membership card,
baggage tags and voucher(s) will be sent. For details on upgrade vouchers and baggage tags please visit the ‘Upgrade Vouchers’ section of this
document - page 30 - 33
While the elite tier is valid for a period of 12 months from the date of attainment, the membership card will have an extended validity of one extra
month (13 months). This ensures that the member does not miss out on any benefits till the new card reaches him/her
In case of a tier upgrade the member can enjoy the benefits by simply quoting the JetPrivilege membership number till he/she receives the new card
Members can replace or print a card online. Alternatively they can place a request with JetPrivilege Service Centre in writing. A processing fee of 500
JPMiles will be charged for all Blue Plus members (this fee is not applicable for Platinum, Gold and Silver members)
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
About JetPrivilege
Dynamic Tier Review – DTR
Unique to Jet Airways, DTR is an award winning, multi-period and multi-criteria-based tier review. It has no precedent anywhere in the world. With DTR,
upgrade to the higher tier is quicker and tier renewal is easier.
DTR evaluates a member's tier based on Tier Points and Tier Miles. Tier Points and Tier Miles are those earned on qualifying Jet Airways, Jet Airways
codeshare and on Etihad Airways Partner flights. Also get rewarded with additional Tier Points and Tier Miles for flights in First Class and Première. Any
classes not listed in the tables below will not be eligible for earning Tier Points and Tier Miles.
Tier Points
On Jet Airways marketed and operated (9W*/9W), Jet Airways marketed and codeshare flights operated by Etihad Airways Partners (9W*/EAP)
SECTOR CABIN BOOKING CLASS TIER POINTS
DOM Economy O, W, B, T, G 1
K, H, V, S 2
Q, U, N, L, M 3
Y 4
Business Z, I, P, C, J 4
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
On Jet Airways codeshare flights operated by Other Airline Partners (9W*/OAL) and on flights marketed and operated by Etihad Airways Partners (EAP*/EAP)
CABIN INTERNATIONAL CODESHARE FLIGHTS
First Class 1
Business 1
Economy 1
Please Note: Members do not earn Tier Points on flights marketed and operated by Other Airline Partners (OAL*/OAL)
SECTOR CABIN BOOKING CLASS TIER POINTS
INTL Economy O, W, B, T, G, V, H 1
K, S, Q, U, N, L 2
M, Y 3
Business I, P 3
Z, C, J 4
First Class A, F 5
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
About JetPrivilege
Tier Miles
Earnings on Jet Airways marketed and operated flights (9W*/9W)
Cabin Booking Class TPM less than or equal to 500 TPM 501 and above (% of TPM)
First Class F, A NA 100% + 100% Cabin Bonus
Première C, J, Z, I, P 750 100% + 50% Cabin Bonus
Economy
Y, M, T, U, N, L, Q,
S, K, H, V, O, W 500 100%
B, G 375 75%
Earnings on all Jet Airways codeshare flights (9W*/EAP and 9W*/OAL)
Cabin Booking Class % of Base Miles (TPM)
First Class F, A 100% + 100% Cabin Bonus
Première C, J, Z, I, P 100% + 50% Cabin Bonus
Economy
Y, M, T, U, N, L, Q,
S, K, H, V, O, W 100%
B, G 75%
JetPrivilege programme uses Minimum JPMiles and Ticketed Point Mileage (TPM) as the basis for crediting JPMiles for flight activities undertaken on Jet Airways.
For codeshare flights operated by other airlines, where Jet Airways is the marketing carrier, flight activities are credited based on the Ticketed Point Mileage (TPM).
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
For flights operated and marketed by Etihad Airways Partner (EAP), flight activities are credited based on the Ticketed Point Mileage (TPM) and as per the Accrual Structure defined for that partner. Members do not earn Tier Miles for flights marketed and operated by Other Airline Partners (OAL)
The number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin and destination city-pair.
Tier Miles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus JPMiles or any other Bonus JPMiles For the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetprivilege.com
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
About JetPrivilege
Tier Upgrade
6 month Fast Track upgrade: On a daily basis, DTR looks at Tier Points and Tier Miles earned in the preceding 180 days; offering faster tier upgrades
based on frequency and recency of travel
12 month Standard upgrade: On a daily basis, DTR also reviews Tier Points and Tier Miles earned in the preceding 365 days for a tier upgrade
Tier upgrade requirement as below:
Tier Upgrade
6-month Fast Track Upgrade 12-month Standard Upgrade
Tier Points Tier Miles Tier Points Tier Miles
Blue Plus to Silver 15 22,500 20 30,000
Silver to Gold 30 45,000 40 60,000
Gold to Platinum 45 67,500 60 90,000
Please Note: For upgrading from Blue to Blue Plus you just need 1 accrual activity (with airline or non-airline partner) in the last 12 months.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
About JetPrivilege
Tier Renewal
With DTR, tier renewal is easier and more flexible. DTR reviews Tier Points and Tier Miles earned in a 12 month time-frame preceding your tier review
date:
If the 12-month criteria is not met, then the 18-month time-frame will be considered
If the 18-month criteria is not met, then the 24-month time-frame will be considered
With each increase in time-frame, the DTR reduces the number of Tier Points and Tier Miles, making tier renewal easier.
Tier Renewal
12-month criteria
18-month criteria 24-month criteria
Tier Points Tier Miles Tier Points Tier Miles Tier Points Tier Miles
Platinum 60 90,000 81 121,500 102 153,000
Gold 40 60,000 54 81,000 68 102,000
Silver 20 30,000 27 40,500 34 51,000
Blue Plus No Downgrade
Visit the Dynamic Tier Review section on jetprivilege.com to calculate Tier Points and/or Tier Miles required for upgrade/renewal.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
About JetPrivilege
Validity of JPMiles
Like most other loyalty programmes world-wide, JPMiles cannot be held indefinitely by a member. JPMiles are valid for redemption up to the end of the
thirteenth quarter from the quarter in which they were earned.
For example, JPMiles earned in the 1st quarter of 2012 (January-March 2012) will expire on the last day of the 1st quarter of 2015 (i.e. March 31, 2015).
JPMiles that are not redeemed before expiry, will lapse.
JPMiles will not lapse for JetPrivilege Platinum members (provided they have completed the Tier Points/Tier Miles required for an upgrade to the
JetPrivilege Platinum tier, prior to mileage expiry date, the validity of your existing JPMiles will be further extended). Any unredeemed JPMiles that are
due to expire at the end of the said quarter will be extended to the next quarter.
Note: JPMiles transferred through the Transfer JPMiles facility will have a validity of 12 months from the date of transfer irrespective of the original
validity prior to transfer. They will expire next year, at the end of the quarter in which they were transferred.
For example, if a Transfer of JPMiles is processed on January 25, 2013, the same will expire from the recipient's membership account on March 31,
2014.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
About JetPrivilege
Get rewarded with JPMiles with over 150 Programme Partners
JetPrivilege programme partners include some of the leading names in airline, co-brand credit card, conversion, hotel, dining, retail, lifestyle, car rental,
telecommunication and publishing. Get rewarded with Partner JPMiles and enjoy service benefits. For details please visit the JetPrivilege Partners section
on jetprivilege.com
Promotional Bonus
Avail of limited period Bonus JPMiles offers from Jet Airways and Programme Partners whenever available and add to your JPMiles balance.
Purchase JPMiles
Top up JPMiles into your JetPrivilege account or another JetPrivilege account. Purchase JPMiles at jetprivilege.com @ Rs.1.25 per JPMile with a minimum
purchase of 500 JPMiles and in multiples of 100 thereafter.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
The JetPrivilege programme offers you multiple opportunities to get rewarded with JPMiles on Jet Airways, Etihad Airways Partners (EAP), Jet Airways
marketed codeshare flights, flights with Other Airline Partners (OAL) and when availing the services of our Programme Partners.
Earnings on Jet Airways marketed and operated flights (9W*/9W)
Cabin Booking Class TPM less than or equal to 500 TPM 501 and above (%TPM)
First Class F, A NA 100% + 100% Cabin Bonus
Première C, J, Z, I P 750 100% + 50% Cabin Bonus
Economy Y, M, T, U, N, L, Q, S, K, H, V, O, W 500 100%
B, G 375 75%
Earnings on all Jet Airways codeshare flights (9W*/EAP and 9W*/OAL)
Cabin Booking Class % of Base JPMiles earned % Class of Service Bonus JPMiles Total JPMiles earned (%)
First Class F, A 100% 100% 200%
Business C, J, Z, I, P 100% 50% 150%
Economy Y, M, T, U, N, L, Q, S, K, H, V, O, W 100% 0% 100%
B, G 75% 0% 75%
To know about the JPMiles earned on flights operated and marketed by Etihad Airways Partners or Other Airline Partners visit,
www.jetprivilege.com/earn-jpmiles/programme-partners/airlines
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
= Jet Airways
Cabin Bonus
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Cabin Bonus (% of Base JPMiles)
First Class 100% 100% 100% 100% 100%
Première 50% 50% 50% 50% 50%
Additional Tier Bonus
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Tier Bonus (% of Base JPMiles)* 15% 25% 50%
*Tier Bonus JPMiles are only earned on Jet Airways flights, Jet Airways Codeshare flights and on Etihad Airways Partner flights.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
JPMiles will be credited as per class flown
JPMiles will be credited as per the original booked class in Economy when utilizing Upgrade Vouchers or the JPMiles Upgrade facility and upgrading
to class D/R on Jet Airways
The following are not eligible for earning of Tier Points or Tier Miles
- On Jet Airways: Class D (Redemption/Interline), E (Interline), R and X (Redemption)
Bonus JPMiles on e-Services, Upgrade Vouchers and JPMiles Upgrade facilities cannot be availed against Group fares i.e. G class on Jet Airways. All
these features are subject to other terms and conditions
Tier Miles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
= Jet Airways
Bonus JPMiles for e-Services
Service Applicable on Blue Blue Plus Silver Gold Platinum
Bonus JPMiles for e- booking services^ - Online/IVR
e-booking services
500 Bonus JPMiles
^Applicable for e-booking services at jetairways.com
Bonus JPMiles for e-booking services will be credited as applicable for relevant services
Subject to terms and conditions as published on jetprivilege.com
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Multiple opportunities to get rewarded with JPMiles
= Jet Airways
Claim Missing JPMiles
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Claim missing JPMiles online through jetprivilege.com
Claim missing JPMiles by contacting the JetPrivilege Service Centre
JPMiles are credited to the membership account automatically; provided the membership number is recorded at the time of booking and at check-in
with Jet Airways or Programme Partners, and the name in the booking is in the same format as printed on the membership card. However, if there
are any Jet Airways missing flights, claim them online
Retro credit can be claimed for Jet Airways flights taken in the last 180 days from current date
Online retro credit is possible if the check-in system at the departure city is automated. Please contact JetPrivilege Service Centre for updating JPMiles
for manual stations
In case the member has availed of an upgrade to Première or First Class against vouchers, JPMiles upgrade, cash upgrade or any involuntary upgrade
done at the airport; it will take a minimum of 6 days for automatic-credit of flights. Members must contact the JetPrivilege Service Centre, should the
flight still not reflect in the account.
For Partner activities, JPMiles can be claimed in the last 180 days from current date and not preceding the enrolment date
For any missing partner activities, please contact the JetPrivilege Service Centre with relevant proof of activity (i.e. original or clear photo copy) of: -
ticket and boarding pass for Airline Partners and invoices for Non-Airline
JPMiles earned through our Programme Partners may take 6-8 weeks to reflect in the account
To claim missing JPMiles online visit the Claim Missing JPMiles section on jetprivilege.com
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Redemption of JPMiles
= Jet Airways
Redeem JPMiles
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Eligibility criteria: on accumulating 3,500 JPMiles and 2 activities on Jet Airways and on programme partners
For Award Flights: Online/Offline/Redeem at JetPrivilege
Service centre/IVR/online request form
Transfer JPMiles to another account (Rs.200 per block of 500
JPMiles) with a minimum of 500 JPMiles and in multiples of
500 thereon.
JPMiles Upgrade: One-cabin upgrade on revenue ticket
Cash N Miles: Pay part cash & part miles (revenue, select
flights within India (9W code) booked at jetairways.com
The minimum requirement for an award travel within India on the shortest route is 5,000 JPMiles
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable. Differential tax if
any, will be payable, prior to check-in.
For details and terms and conditions, on the above features, please visit the Use JPMiles section on jetprivilege.com
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Before you travel
e-Booking services at jetairways.com
Online ticketing: Book, pay and print your tickets instantly.
IVR - Interactive Voice Response: Book and pay for your tickets through our 24x7 call center over a secure IVR, and get your tickets via e-mail,
up to 2 hours prior to domestic flight departure and 4 hours prior to flight departure for International flights
Get rewarded with Bonus JPMiles for online ticketing and IVR. For details, please visit page 14.
e-Check-in services* at jetairways.com
Web Check-in: Select your seat, print your boarding pass and proceed directly for security check.
Kiosk Check-in: New age Kiosks at select airports in India help you select your seat and print your boarding pass at the touch of a screen, when
traveling with only hand baggage.
*e-services are subject to terms and conditions. For details, please visit jetairways.com
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Before you travel
Web Check-in timings
Cabin Category Check-in Within India International Check-in
First Class All JetPrivilege members/Guests NA 48 to 2 hours prior departure
Première All JetPrivilege members/Guests 48 hours to 1 hour prior departure 48 to 2 hours prior departure
Economy
JetPrivilege Platinum/Gold members 48 hours to 1 hour prior departure 48 to 2 hours prior departure
Other JetPrivilege members and Guests 24 hours to 1 hour prior departure 24 to 2 hours prior departure
Counter closure for flights within India is 45 minutes prior to departure and for international flights is 60 minutes
The boarding pass must be stamped at the airport check-in counter
Available only on Jet Airways marketed and operated flights and not codeshare flights
Kiosk Check-in timings
Kiosk check-in when traveling with only hand baggage between 24 hours and 45 minutes prior to flight departure
Kiosk Check-in facility is available only on Jet Airways flights (9W code) marketed and operated flights and not codeshare flights
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Before you travel
Tele Check-in
Book your preferred seat by calling the Jet Airways reservations office and Tele check-in for your Jet Airways flight
Tele Check-in timings for domestic flights within India
Cabin Category Check-in Timing
Première All JetPrivilege members/Guests between 48 hours and 60 minutes prior to flight departure
Economy
JetPrivilege Platinum/Gold members between 48 hours and 60 minutes prior to flight departure
JetPrivilege Silver members between 24 hours and 60 minutes prior to flight departure
Collect your boarding pass with your preferred seat (blocked at the time of Tele Check-in), at least 50 minutes prior to domestic
Flight departure
Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight
Available only on Jet Airways marketed and operated flights and not codeshare flights
The Airport Check-in Counters will close, as usual, 45 minutes prior to flight departure and Boarding Gates will close 25 minutes prior to flight departure for all flights within India on Jet Airways.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Tele Check-in timings for international flights
Cabin Category Check-in Timing
Collect boarding pass with
preferred seat (blocked at the time
of Tele Check-in)
Airport Check-in
Counter closes
First Class/
Première
All JetPrivilege members/
Guests
between 48 and 4 hours prior to
flight departure
at least 75 minutes prior to flight
departure
60 minutes prior to
flight departure
Economy
JetPrivilege Platinum/Gold
members
between 48 and 4 hours prior to
flight departure
at least 75 minutes prior to flight
departure
60 minutes prior to
flight departure
JetPrivilege Silver members between 24 and 4 hours prior to
flight departure
at least 75 minutes prior to flight
departure
60 minutes prior to
flight departure
Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Reservations and cancellations
= Jet Airways
Guaranteed reservations up to 24 hours prior to flight departure
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Guaranteed reservations up to 24 hours prior to flight departure
on a full-fare Economy ticket - Y/M class (9W code) and W/Y class
(S2 code) for flights within India
There may be occasions during the year when exceptional demand on specific routes would render us unable to fulfil this
Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)
International
Within India for Jet Airways booked at jetairways.com
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Reservations and cancellations
= Jet Airways
‘Seat Select’ Charges waived off
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Pre-reserve favourite seat in Economy (Seat Select) without a
charge, on select International and Domestic flights within India,
operated by B737 Aircraft series.
Visit jetairways.com for details on applicable routes/flights. This facility is available at our City/Airport ticketing offices only.
Cancellation fees waived on fares (flights within India)
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Cancellation fees waived on fares (flights within India)
The membership number must be updated in the booking, to avail of this benefit.
The waiver includes cancellation charges levied on tickets issued against a revenue published/unpublished/private fare towards revalidation, refund
or reissue of a ticket. The waiver on cancellation and date change penalties also applies on published non-refundable fares (for sectors within India),
provided the change / cancellation is done up to 24 hours prior flight departure.
The waiver is not applicable on No Show and Gate No Show.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
At the airport
= Jet Airways
Check-in at Dedicated Counters#
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Check-in at Dedicated Counters even when travelling in Economy
Priority Stand-by at the airport
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Priority Stand-by at airport when traveling on a waitlisted ticket##
#At applicable airports with Dedicated Counters. At other airports, JetPrivilege Platinum, Gold and Silver members can check-in at Première counters
even when travelling in Economy.
##Members will enjoy the highest priority in the order of their tier status, at the time of flight closure, as per check-in procedures
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
At the airport
= Jet Airways
Priority Baggage Tagging
Tier Benefit Applicable
on Blue Blue Plus Silver Gold Platinum
Priority Baggage Tagging
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
At the airport
= Jet Airways
Additional Baggage Allowance
Tier Benefit Applicable on Blue Blue
Plus Silver Gold Platinum
JetPrivilege HDFC Bank World/Jet
Airways ICICI Bank Sapphiro Credit
Cardholders/Jet Airways American
Express Platinum Credit Cardholders#
Cabin baggage allowance (Within India and International)
On Boeing/ATR (w.e.f Apr 07,
2014 when traveling without
any Checked in baggage)*
7 kgs + 1
laptop
10 kgs + 1
laptop
10 kgs + 1
laptop
Checked in baggage allowance – Within India
Within India – On Boeing
aircrafts 10 kgs 15 kgs 20kgs
10 kgs
Within India – On ATR aircrafts
w.e.f. Apr 07, 2014 15 kgs 20kgs
10 kgs
Checked in baggage allowance – International
To/from USA and Canada
to/from any destination 1 piece @ 23 kgs
NA
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
To/from India to UK and vice-
versa 1 piece @ 23 kgs
NA
All other sectors 10 kgs 15 kgs 20kgs
NA
Additional baggage allowance is not allowance is not applicable on ATR/Partner Airlines/codeshare/international flights.
E.g. 1: If a JetPrivilege Silver member is travelling from Jaipur to Delhi on an ATR flight and from Delhi to Chennai on a Boeing Flight, additional baggage
allowance benefit of 10kgs will be given only on Delhi to Chennai (Boeing) flight and not on Jaipur to Delhi ATR flight. In case the member has
additional baggage on ATR flights, appropriate charges will be levied.
E.g. 2: If a JetPrivilege Silver member travelling from Brussels to Delhi on an Airbus/Boeing flight and Delhi to Jaipur on an ATR Flight, additional
baggage allowance benefit of 10kgs will be given only on Brussels to Delhi (Airbus/Boeing) flight and not on Delhi to Jaipur ATR flight. In case the
member has additional baggage on ATR flight, appropriate charges will be levied.
#For our JetPrivilege Platinum/Gold/Silver members who are also JetPrivilege HDFC Bank World Cardholders/Jet Airways ICICI
Bank Sapphiro Credit Cardholders/Jet Airways American Express Platinum Credit Cardholders, only the higher of the two
allowances will apply. For example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or
a Jet Airways ICICI Bank Sapphiro Credit Cardholder or a Jet Airways American Express Platinum Credit Cardholders, he/she will
be entitled to only 20 kgs additional baggage allowance and not 30 kgs.
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
At the airport
= Jet Airways
Lounge access - India
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Lounge access within India (Self only)*
Première
Economy
Lounge access will be offered at the departure airport, wherever available
For in-transit JetPrivilege members, lounge access will be offered only if the onward journey is on a Jet Airways flight
*Lounge access is applicable only to the member and not applicable to accompanying guests
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
At the airport
Lounge access – International = Jet Airways
Lounge access will be offered at the departure airport, wherever available
For in-transit JetPrivilege members, lounge access will be offered only if the onward journey is on a Jet Airways flight
*Lounge access is applicable only to the member and not applicable to accompanying guests
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Lounge access International (Self only)*
Première/First Class
Economy
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Other Benefits
= Jet Airways
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
1st Flight Bonus - 250 Bonus JPMiles
Special Bonus - 750 Bonus JPMiles
Non-expiry of JPMiles
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Other Benefits
Upgrade Vouchers
Vouchers can be redeemed for a one-cabin upgrade only on Jet Airways marketed & operated flights, i.e. from Economy to Première or Première to First
Class, based on our 'Travelled Distance'* concept.
*Distance between two cities, calculated as per IATA Ticketed Point Mileage (TPM).
TPM <1,500
1,501
-
3,000
3,001
-
4,750
4,751
-
6,500
6,501
-
8,500
8,501
-
10,500
10,501 +
Economy to Première 1 2 3 4 5 6 7
Première to First Class 3 4 5 6 7 8 9
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Other Benefits
= Jet Airways
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Elite tier upgrade vouchers
No. of vouchers given on upgrade/renewal 1 3 5
Eligible booking classes for usage of upgrade vouchers
Economy to Première
Y, M, T, U, N, L, Q, S and K class Any revenue fare
type (except G
class) Première to First Class C, J, Z, I and P class
Any member/guest holding a JetPrivilege Platinum upgrade voucher can use it on any revenue fare type (except G class on
Jet Airways)
Members receive elite tier upgrade vouchers when the Tier Points or Tier Miles required for a tier upgrade or renewal is completed. In case of tier
status changing to a lower tier, upgrade voucher(s) will be awarded as per the Tier Points and Tier Miles earned for either Gold or Silver tier renewal
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Other Benefits
= Jet Airways
To get your upgrade:
Call Jet Airways Reservations at least 15 hours prior to your flight
Request upgrade
a) If available, will be confirmed immediately. Provide the voucher number and expiry date
b) Else, you may request for a listing. Listing is not a confirmation. Hence, on arrival at the airport check-in counters, list yourself for the Upgrade. At
check-in closure, subject to seat availability, seat will be released in lieu of the voucher(s)
Please arrive at the airport at least 60 minutes prior to departure for flights within India and 4 hours prior departure for international flights. Proceed
to the Première check-in counter and present the correct upgrade voucher(s).
Please note:
Valid on single, one-way, direct, non-stop Jet Airways marketed and operated domestic and international flights and on codeshare flights within India.
Not applicable on Airline Partners, international codeshare flights and on documents issued by other airlines
Voucher can be used by the member or transferred to anyone by the member
In case of through-flights with en route stops, the upgrade will be offered if the seating in the next class of service can be confirmed for all segments
of the flight, at the time of offering the upgrade. (In case of different flight numbers, multiple vouchers will be required)
Voucher upgrade is subject to capacity and class controls
Lost/stolen voucher(s) will not be replaced. No refund/exchange/extension. Voucher(s) does not hold any cash value and cannot be sold in exchange
for any financial consideration.
JPMiles will be credited as per the original booked class
Members not listed, may not be accommodated at departure
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable. Differential tax if
any, will be payable, prior to check-in
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Other Benefits
Baggage Tags
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Baggage Tags 2 2 2
To replace baggage tags, place a request with JetPrivilege Service Centre in writing. 500 JPMiles will be charged towards replacement
JetPrivilege account updates - online/SMS
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
JetPrivilege account updates - online/SMS
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Other Benefits
JetPrivilege account updates through SMS Send an SMS to 56388
JPMiles Balance JPBAL <space> JetPrivilege Number
Mileage Expiry details JPEXP <space> JetPrivilege Number
Current Tier status JPTIER <space> JetPrivilege Number
Tier Review Date JPREV <space> JetPrivilege Number
To get a list of all the above service codes JP
Available only on mobile numbers registered in India and alerts will be sent to the mobile number recorded in the JetPrivilege membership account.
In case the mobile number has changed, members can update the profile at jetprivilege.com or call the JetPrivilege Service Centre
Dedicated Customer Service Centre
Our Guest service executives will assist you with programme related information. For contact details, please visit the ‘Contact Us’ section at
jetprivilege.com
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Benefits with Etihad Airways Partners
Benefits on flying Etihad Airways (EY) marketed & operated flights (EY*/EY) and Jet Airways Codeshare Flights operated by Etihad Airways (9W*/EY)
= Jet Airways = Etihad Airways
Benefits Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check-in
NA NA NA
Excess Baggage Allowance - Weight Concept
NA NA 10 kgs 15 kgs 20 kgs
Excess Baggage Allowance - Piece Concept NA NA NA NA NA NA
Priority Bag Tagging
NA NA NA
Lounge Access for self only
NA NA NA
Priority Boarding
NA NA NA
Tier Points/Tier Miles (Status Credit)
Tier Bonus JPMiles
NA NA 15% 25% 50%
Accrual of Flown JPMiles
Cabin Bonus JPMiles*
9W*/EY = Jet Airways marketed and Etihad operated flights
NA = Not Applicable
*All the above benefits are for Self only and not for accompanying guests with the members
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Benefits with Etihad Airways Partners
Benefits on flying airberlin (AB) marketed & operated flights (AB*/AB) and Jet Airways Codeshare Flights operated by airberlin (9W*/AB)
= Jet Airways = airberlin
Benefits Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check-in
NA NA NA
Excess Baggage Allowance - Weight Concept
NA NA 10 kgs 15 kgs 20 kgs
Excess Baggage Allowance - Piece Concept NA NA 1 pc @ 32 kgs 1 pc @ 32 kgs 1 pc @ 32 kgs
Priority Bag Tagging NA NA NA NA NA NA
Lounge Access for self only
NA NA NA
Priority Boarding
NA NA NA
Tier Points/Tier Miles (Status Credit)
Tier Bonus JPMiles
NA NA 15% 25% 50%
Accrual of Flown JPMiles
Cabin Bonus JPMiles*
9W*/AB = Jet Airways marketed and airberlin operated flights
NA = Not Applicable
*All the above benefits are for Self only and not for accompanying guests with the members
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Benefits with Etihad Airways Partners
Benefits on flying Alitalia (AZ) marketed & operated flights (AZ*/AZ) and Jet Airways Codeshare Flights operated by Alitalia (9W*/AZ)
= Jet Airways = Alitalia
Benefits Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check-in
NA NA NA
Excess Baggage Allowance - Weight Concept
NA NA 10 kgs 15 kgs 20 kgs
Excess Baggage Allowance - Piece Concept NA NA 1 pc 1 pc 1 pc
Priority Bag Tagging NA NA NA NA NA NA
Lounge Access for self only NA NA NA NA NA NA
Priority Boarding NA NA NA NA NA NA
Tier Points/Tier Miles (Status Credit)
Tier Bonus JPMiles
NA NA 15% 25% 50%
Accrual of Flown JPMiles
Cabin Bonus JPMiles*
9W*/AZ = Jet Airways marketed and Alitalia operated flights
NA = Not Applicable
Piece Concept depends on Carrier Cabin Policy
*All the above benefits are for Self only and not for accompanying guests with the members
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Benefits with Etihad Airways Partners
Benefits on flying Air Seychelles (HM) marketed & operated flights (HM*/HM) and Jet Airways Codeshare Flights operated by Air Seychelles (9W*/HM)
= Jet Airways = Air Seychelles
Benefits Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check-in
NA NA NA
Excess Baggage Allowance - Weight Concept
NA NA 10 kgs 15 kgs 20 kgs
Excess Baggage Allowance - Piece Concept NA NA 1 pc 1 pc 1 pc
Priority Bag Tagging
NA NA NA
Lounge Access for self only
NA NA NA
Priority Boarding
NA NA NA
Tier Points/Tier Miles (Status Credit)
Tier Bonus JPMiles
NA NA 15% 25% 50%
Accrual of Flown JPMiles
Cabin Bonus JPMiles*
9W*/EY = Jet Airways marketed and Air Seychelles operated flights
NA = Not Applicable
Piece Concept depends on Carrier Cabin Policy
*All the above benefits are for Self only and not for accompanying guests with the members
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Benefits with Etihad Airways Partners
Benefits on flying Air Serbia (JU) marketed & operated flights (JU*/JU) and Jet Airways Codeshare Flights operated by Air Serbia (9W*/JU)
= Jet Airways = Air Serbia
Benefits Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check-in
NA NA NA
Excess Baggage Allowance - Weight Concept
NA NA 10 kgs 15 kgs 20 kgs
Excess Baggage Allowance - Piece Concept NA NA 1 pc 1 pc 1 pc
Priority Bag Tagging
NA NA NA
Lounge Access for self only
NA NA NA
Priority Boarding
NA NA NA
Tier Points/Tier Miles (Status Credit)
Tier Bonus JPMiles
NA NA 15% 25% 50%
Accrual of Flown JPMiles
Cabin Bonus JPMiles*
9W*/EY = Jet Airways marketed and Air Serbia operated flights
NA = Not Applicable
Piece Concept depends on Carrier Cabin Policy
*All the above benefits are for Self only and not for accompanying guests with the members
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
Benefits with Etihad Airways Partners
Benefits on flying Etihad Regional (F7) marketed & operated flights (F7*/F7) and Jet Airways Codeshare Flights operated by Etihad Regional (9W*/F7)
= Jet Airways = Etihad Regional
Benefits Applicable Blue Blue Plus Silver Gold Platinum
Dedicated Check-in NA NA NA NA NA NA
Excess Baggage Allowance - Weight Concept NA NA NA NA NA NA
Excess Baggage Allowance - Piece Concept NA NA 1 pc 1 pc 1 pc
Priority Bag Tagging NA NA NA NA NA NA
Lounge Access for self only
NA NA NA
Priority Boarding NA NA NA NA NA NA
Tier Points/Tier Miles (Status Credit)
Tier Bonus JPMiles
NA NA 15% 25% 50%
Accrual of Flown JPMiles
Cabin Bonus JPMiles*
9W*/F7 = Jet Airways marketed and Etihad Regional operated flights
NA = Not Applicable
Piece Concept depends on Carrier Cabin Policy
*All the above benefits are for Self only and not for accompanying guests with the members
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
With Programme Partners
Our Programme Partners include some of the world’s leading names in airlines, hotels, finance, lifestyle, car rental, publishing, dining, retail and
telecommunication. For details, please visit the Partners section at jetprivilege.com.
Earn JPMiles
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Get rewarded with JPMiles On over 150 air and non-air
programme partners
Redeem JPMiles
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Redeem at JetPrivilege Service Centre/request
online (on accumulating 3,500 JPMiles + 2 activities
on Jet Airways and on programme partners)
All Airline Partners
Jet Privilege Pvt. Ltd. and Jet Airways (I) Ltd.
With Programme Partners
Tier Benefit Applicable on Blue Blue Plus Silver Gold Platinum
Additional Baggage Allowance
Jet Airways marketed and
Brussels airlines operated
codeshare flights
1 piece @
23 kgs
1 piece @
23 kgs
Additional Baggage Allowance on Jet Airways flights
within India (not applicable on ATR flights)
JetPrivilege HDFC Bank World
Credit Cardholders/Jet
Airways ICICI Bank Sapphiro
Credit Cardholders/Jet
Airways American Express
Platinum Credit Cardholders#
10 Kgs 10 Kgs 10 Kgs 10 Kgs 10 Kgs
#For our JetPrivilege Platinum/Gold/Silver members who are also JetPrivilege HDFC Bank World Credit or Debit Cardholders/Jet Airways ICICI Bank
Sapphiro Credit Cardholders/Jet Airways American Express Platinum Credit Cardholders, only the higher of the two allowances will apply. For example: If
a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or a Jet Airways ICICI Bank Sapphiro Credit Cardholder, he/she
will be entitled to only 20 kgs additional baggage allowance and not 30 kgs.
Additional baggage allowance is not applicable on ATR/Partner Airlines/codeshare/international flights.
The information herein is subject to change. For terms and conditions applicable and latest updates, please visit jetprivilege.com