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ABHISHEK BHARDWAJB-15, Kailash Colony, New Delhi-110048
Phone:,9212044771
E-mail: [email protected]; Date of Birth:14 September
1982
Middle level managerial assignments in Training &
Development with a growth
oriented organization.
Professional Synopsis
A vibrant trainer with experience in Training & Development,
Module Development, Quality &
Compliance and Team Management.
Expertise in identifying training needs, designing sales
oriented training modules & executing the
same for reputed organizations.
Adept in analyzing the process operations with key focus on
enhancing the efficiency through
proper training & development of sales force.
Possesses a proactive attitude; capable of thinking in and out
of the box and generating new
ideas.
Talented leader with proficiency in training highly skilled
teams to support the achievement of
overall corporate goals and objectives.
Excellent communication, presentation and interpersonal skills
with proven abilities in training
for various professional modules.
CURRENT EMPLOYMENT NIIT EVOLV(http://www.evolv.in/) as a
National Trainer
Working with following Clients in NIIT EVOLV-
1. Samsung Mobile for Product Training, Selling Skills, Soft
Skill and Behavior Skills
2. Acer Laptop Service Center for Customer Service ,
communication skills
3. Videocon D2h for Revenue and Retention , Interpersonal
skills
4. Wipro for Creative Thinking & Problem Solving Skills,
Presentation skills.
5. Uninor mobile service for Inbound floor Process Training for
Uttar Pradesh , Uttaranchal
and Bihar.
In Samsung Mobile -I have already visited all the counters of
Hot Spot,The Mobile Store,
Planet M, Go mobile, Relaince Digital, Tata Croma, Big Bazar,
Planet M in PUNJAB
,UTTAR PRADESH ,RAJASTHAN,NEW DELHI,HARYANA,JAMMU AND
KASHMIR,UTTARANCHAL,HIMACHAL PRADESH,MAHARASHTRA GUJRAT WEST
BENGAL.
Give Product and soft skill Training to In shop demonstrator
across India for Retail
trade . Giving sales , Product , Soft Skill and Behavior Skills
Revenue
and Retention ,customer service, Communication skills,
Interpersonal skills,
presentation skills, Creative Thinking & Problem Solving
Skills Training
to approx 700 ISD every month in entire IndiaKEY RESUT
AREAS;
Training & Development
o Handling the Samsung Mobile Phones Training Project.
o Developing training strategies and plans aligned with
trainingobjectives.
http://www.evolv.in/http://www.evolv.in/
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Previous Employment:
MOTOROLA From APRIL.08 TO June 2009
Taking care ofMotorolaproject on the payroll of MULTIPLIER
Handling a team of2 supervisors more then 30 promoters and visit
more then 100MOBILE retail outlet in Delhi and NCR to fix their
sales targets and help then toachieve themGive monthly training to
over 80 sales promoters on monthly basis
Working Profile and Responsibilities
Implementing the plans and strategies of the company with a view
to maintainandincrease the market share.
Understanding competition after analysis of information to
fine-tune the salesstrategies.
Monitoring sales and marketing activities of dealers to enhance
businessgeneration by the way of getting organized marketing
activities.
Accountable for providing market feedback for enhancing sales
and forminimizing faults
Mentoring, motivating and guiding the sales team for revenue
generation andbusiness growth.
Carry out detailed manpower planning with definitive schedules
forimplementation of - Recruitment, Selection, Induction of
professionals, Exit & feedback /reviews
Deftly handling the task of providing training to the
teammembers(Promoters and sales executives) for augmenting the
sales volume
HDFC STANDARD LIFE INSURANCE COMPANY LTD, NEW DELHIfrom Jan 2007
to April 2008
Designation Sales Development Manager
Job Responsibility:
Giving Product Training TO THE financial advisor.
Give training to the financial advisor how to do Cold
calling
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Giving presentation to the Corporate Sectors
Demonstration of Companys product to the client
SALES OF Insurance Plans
Carry out detailed manpower planning with definitive schedules
forimplementation of - Recruitment, Selection, Induction of
professionals, Exit &
feedback / reviews Deftly handling the task of providing
training to the team members foraugmenting the sales volume
Successfully endorsing new products and policies while
developing, designing andevaluating various promotional
campaigns.
Driving efforts across providing guidance to ICs about B.S.E,
N.S.E, NIFTY INDEX, R.B.IBONDS and Liquid Funds
Effectively managing relations with clients by providing quality
products and services andensuring maximum Customer Satisfaction by
providing timely clarification of queries and aftersales
services
Accountable for providing market feedback for enhancing sales
and for minimizing faults
Driving business growth through identification & penetration
of new market segments forattainment of periodical targets with a
view to optimise revenue.
Mentoring, motivating and guiding the sales team for revenue
generation and businessgrowth.
Tata Indicom
Taking care of Tata Indicom Postpaid connection on the payroll
of KAYESS ENTERPRISES (DISTRIBUTOR TATA INDICOM)June 03 Dec 06
Designation :Team Leader
Planned and implemented effective and robust strategies to
promote the company brandimage and create awareness among the mass
and customers.
Developed competitive business development and sales strategy,
uncovering/ creatingnew opportunities, identifying dynamic and
flexible solutions & managing account activity.
Developed strategies to enhance customer relations through
formal and informalchannels, building cordial relationship through
regular interactions & apprising them withcompanys value
propositions
Conducted competitor analysis to get a fair idea of the latest
market trends and thecompetitor moves ahead to achieve market share
metrics
Carried out detailed manpower planning with definitive schedules
for implementation of -Recruitment, Selection, Induction of
professionals, Training & Development, Exit & feedback
/reviews
LIFE INSURANCE CORPORATION OF INDIAApr 00 - Sept 05
Insurance Advisor
Relationship building with clients & external associates for
securing repeat business &long term customer loyalty.
Responsible for handling customer complaints and resolving
theirproblems and devised ways for profitability & expansion of
business
Designed and implemented various strategies for promotion and
sales of life insurance
products Accountable for the sales of Insurance Policies
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Closely monitored and thoroughly analyzed trends, adhered to
forecasts and marketintelligence
PROFESSIONAL AND ACADEMIC QUALIFICATIONS
Master in Business Administration 2011Indian School of Business
Management and Administration
Dual specialization in Corporate Training and MarketingB.COM
2003Delhi University
Class XII 2000Kendriya Vidyalaya. CBSE Board
Class X 1998Kendriya Vidyalaya. CBSE Board
Certificate Course in ComputersYearDoeacc A Level
COMUTER PROFICIENCY
FoxPro, C, Visual Basic, WinNT, SAD, FrontPage, MS Office and
DBMSReferences: Available upon request.
