Abdul Shahid Hyderabad 5.08 Yrs

8/13/2019 Abdul Shahid Hyderabad 5.08 Yrs

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Abdul ShahidMobile: +91 [email protected]______________________________________________________________________

Experience Summary:

Having 5.8 years of work experience with increasing responsibility and successful trackrecord in Storage Administration, System Administration, Network Administration, andDatacenters operations.

Academic Qualifications:

M.Tech (DSCE) at JNTU University.B.Tech ( ECE) at JNTU University

Technical Certifications:

Red Hat Certified Engineer (RHEL V6)Red Hat Certified System Administrator(V6)

Work Experience:

• I have 5.8 years Experience in NetApp, AIX, Linux .

Trainings Undergone:

• IBM AIX System Administration ver 6.1 in 2011 in INTRANZ SOLUTION .• ITIL foundation course in INTRANZ SOLUTION.• ISM v2 in JPMORGAN CHASE & CO• ACE in JPMORGAN CAHSE & CO





• Volume migration between aggregates for better data management• Taking the reports using DFM• Configured Snapmirror for DR & data migration among the filers.• Decommissioned and Commissioned the servers• Cluster Filer Management, deduplication.• Understanding of Snapshot Management• Attend the bridge calls for Problem resolution.

My Change Management Job Responsibilities:-

GTI-CIS Change Management team as a Senior Infrastructure Support Analyst.

• Utmost care while checking Changes for their accuracy and also has theresponsibility of ensuring all fields in the Change record are documented properly.• Ensuring no unapproved change goes through the system unidentified.• Assess the correct Risk level based on the change type and make sure it has the rightrisk level & urgency as per Change governance.• Adhered to Change Management procedures as per the ITIL ® Guidelines.• Taking active decisions with changes for different layer approvals and also follow-upwith Requesters/implementers for any missing information and guide them on quality lines.• Participation in Conference calls for driving the Changes, CAB calls.• Ensured all the Changes are approved before the scheduled time and correct

approvers/cross Impact groups from different layers/Line of Business are added in theChange.• Will make sure all changes are properly scheduled within planned time and ensure100%compliance with standard procedures.• Aggressively monitor very closely for Emergency Changes & Expedited changes forontime moving them ahead to have a more buffer for approvers to review and this helps insuccessful implementation.• Not only Change Management stuff, but also I am a SPOC for all admin relatedissues like creation of new approval groups, Business Units, Activator groups, providingaccess to resources, template creations, Configuration Items, Metric Reports etc…• Follow-up closely with all the Requesters & Implementers and make sure they closethe Emergency changes with in 5 days of lead time after the implementation is done.• During freeze period’s changes are discouraged, however there would be somecritical changes which need to go through, in that cases, I check for a detail BusinessJustification and make sure no changes slip without justification which might put thefirm’s infrastructure at jeopardize.

BMC Remedy Ticketing Tool Responsibilties (ITAM).



• Closely monitor the SLA Breach date in PRIME(PLAN RESERVE IMPLEMENTMANAGE ENVIRONMENT) .• As per the customer request Closed the WO’s within SLA.• Update the Work Log and MIS time Report in PRIME .• Closely monitor the Technical Question and Answer’s Provided in PRIME• Monitor the Updated Hold, Accepted, Assigned WO’s Reports regularly .• Created New WO’s MYSELF and assigned it in my own Queue.• Raised a New Prime for different type of Request’s.• Expedite requests hand over to customer ,with expedite justification in attachmentpage.• Open a Child WO in PRIME.• Follow up the requestor to update the information in PRIME.

INTRANZ SOLUTIONS www.intranz.com/

Start Date: July 2007 to July 2012Designation: Associate EngineerProject Description: Infrastructure Management Services

Role:.• Managed Netapp Filers like FAS3020 and FAS3070• Created the Flex Volumes & Qtrees

• Configured the snapmirror for DR• Administration and health monitoring of Netapp storage boxes.• Providing day to day global operational activities and Netapp storage health• Working knowledge of NFS/CIFS/ iSCSI/FCP/VLAN’s on Netapp.• H/w and performance monitoring on Netapp Boxes.• Working knowledge of ONTAP functionalities vol copy ,snapshots .• Restoring volumes, files using snap restore ..• Monitoring the status of aggregate and volumes.• Add disk to the aggregate.• Created the Flex Volumes & Qtrees.• Responsible for mentoring team members, Knowledge transfers and giving techsupport to resolve the production issues.• AIX system administration activities like scheduling cron jobs, writing shell scripts,performance monitoring and tuning and troubleshooting NFS, SSH Performing disk and filesystem management functions using LVM.• Installation of OS ( AIX/Linux ).• Increase or shrink file system as per the requirement, creating paging space, andperforming different operation such as increasing or decreasing and etc.• Upgrades, Patches & Packages.• Installing patches and upgrading TL level on UNIX host.• Exposure to Server Consolidation.

• Troubleshooting Network related issues



• Report generation and sending a daily report to the concerned authorities of the dailybackup status.• Configured new users and monitoring their resources.• System Administration and performance monitoring.• Created New LPARs .• Created new VIO Servers and Clients.• Mapping new LUNS to VIO for client and increasing file system at client.• Configured NIM and push the image to NIM clients..

RHEL 6.0 and Responsibilities

• Managing file systems.

• Working knowledge on LVM and User administration.• Applying ACL permissions on files.• Configured SAMBA and Apache server.• Creating files,dir,users,partitions.• Scheduling Cron jobs.• Troubleshooting OS and Network related issues.• Handling various services, health checkup of servers and checking Logs.• Solving day to day Level-1 problems and following through ticketing system.• Monitoring network activity as well as server performance.• Package Management (Installing, Removal and Updating) using RPM & YUM.

• Disk Administration.• Installation of packages.• Monitoring of servers, disk usage, services.• Installation of 3rd party software

PERSONAL DETAILS:

Father‘s Name : Late Abdul Hameed.

Date of Birth : 04-May-1986

Marital status : Single



Abdul Shahid

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Abdul Shahid Hyderabad 5.08 Yrs