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IT SERVICES
TRANSFORM YOUR IT, INNOVATE YOUR BUSINESS AND DELIVER
AN ENHANCED CUSTOMER PROPOSITION
NETWORKSOLUTIONS
ITSOLUTIONS
MANAGEDSERVICES
Comprehensive end-to-end LAN, Wi-Fi and Security
solutions to design, build and manage secure and scalable networks so that
you can focus on your core business.
Transforming your computing environment with innovative
hybrid solutions built to enhance your business and achieve your goals.
Blending in house, virtual and field engineering to
provide a support solution tailored exactly to your needs so that you can get the best from your tech investment.
BUILT TO ORDER \ CORE OFFERING
Service OperationsCentres
Service Operators
35,000+User Support
500+Work Force
70+Countries
10+Year Clients
100%Bespoke
GLOBAL SERVICE CAPABILITY
Member
IT S
olut
ions
Network Solutions
Managed Services
CISCO CASEWe worked directly and through a partnership with IBM as a service provider
to Cisco to deliver tiered ICT support along with Project Management support
and Telepresence installations.
◦ Tier 1, 2 and 3 ICT Support
◦ Server support and maintenance
◦ Network infrastructure support
◦ Hardware parts for all IT devices
◦ Full telepresence installations
◦ Field engineers
◦ Technical project managers
◦ Flexible Ad-hoc resource providing IT
Sean Hobday - Sales Business Development Manager, Cisco Systems, Inc.
“aap3 and Cisco have a close working relationship and I have been extremely impressed with their responsiveness and professionalism with regard to their IBLM capabilities. They are always keen to help and provide services where they can whether that be on behalf of Cisco or as aap3. I would recommend them to our System Integrators to provide services where needed to scale and provide services where appropriate “
Services Used:
On-Site Support
IT Service Desk
Field Services
IT Service Management
Project Management
IT S
olut
ions
Network Solutions
Managed Services
M7 MANAGED SERVICES CASEWe provide M7 an unrivalled understanding and control over their network, without the distraction of having to worry about having all of the right skills, expertise or experience that is not related to their core business. Through proactive trend analysis, we have been able to mitigate any vulnerabilities and performance issues that may have gone unnoticed. M7 now benefit from proactive network management, which includes features such as:
◦ Life cycle management
◦ Network Improvement Plan
◦ Customer NMS Portal
◦ Trend Analysis
◦ Software release management
Jonathan Cheesman - Head of Operations, M7 Managed Services Limited
“aap3’s Remote Monitoring and Management Solution is a perfect fit for us. They have the in-house expertise and knowledge to deliver a truly robust solution which we are delighted with. Service delivery is faultless and we continue to look forward to the future development of our partnership.“
Services Used:
Network Solutions
Project Management
Remote Managed Services
ABOUT USWe enable businesses by providing solutions for all your IT requirements; from managing your network and computing infrastructure, providing blended support models. We have nearly two decades of experience working with a vast range of customers, from international enterprises such as Cisco, IBM and AT&T, through to SMEs and a number of local businesses in the areas where we have operations.
CONTACT US3 Benham Rd, Benham Campus, Southampton Science Park, Chilworth, Southampton, Hampshire, SO16 7QJ
T: 02380 762 820E: [email protected]
