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AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University of Florida Tuesday, Nov 12, 2013: 9:00 am Session ID 1899 Session ID: 1899

AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

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Page 1: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Outside the Box:Applying SEM Principles to an Innovative Program

Presented by: Zina EvansTammy AagardSteve PritzUniversity of FloridaTuesday, Nov 12, 2013: 9:00 amSession ID 1899

Page 2: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Session Rules of Etiquette

• Please turn off your cell phone/pager

• If you must leave the session early, please do so as discreetly as possible

• Please avoid side conversation during the session

• Please complete the session evaluation

Thank you for your cooperation

Page 3: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Learning Outcomes of this Session:

• Identify enrollment management issues associated with innovative programs

• Understand how SEM principles guided decisions for the roll-out of this program

• Identify applications of these SEM issues to programs at the your campus

Page 4: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Introduction

• The challenge • The idea• The SEM implications• The implementation• The evaluation

Page 5: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

THE CHALLENGE

Page 6: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Challenge

• Demand vs. Capacity• Efficient Use of Resources– Space Utilization– Student/Faculty Ratio

• Increase Access• Signature Program

Page 7: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

THE IDEA(S)

“During the quiet time here on campus, I have found the joy in doing what I enjoy and did not have the chance to do during fall and spring because so many student organizations compete for space such as dance rooms.”

DanQing

Page 8: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Idea

1. Increase Access and maximize classroom space utilization without increasing the student/faculty ratio.

2. Create a signature program based on a Spring/Summer enrollment calendar with a central academic theme where students from multiple majors collectively worked towards a minor.

3. The Innovation Academy

Page 9: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Page 10: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

SEM IMPLICATIONS - ADMISSIONS

“These IA bonding sessions have helped me realize that you can make a big university small; you can’t make a small university big. IA PRIDE!”

David

Page 11: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Admissions

• Messaging – Focusing on the IA Concept rather than what it is

NOT– Opportunities – entrepreneurship, creativity,

innovation, internships, integration into the university’s Innovation Square

– Never presented as “alternative” – but as an expansion or extension of the UF opportunity

– Small college experience with the benefits of a large research institution

Page 12: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Admissions

• Roll-out– Guidance counselor workshops– Newsletter created– Started recruiting season with flyer--later table

piece– Initially used Admissions website for IA until

their website was developed– http://innovationacademy.aa.ufl.edu/

admission.aspx

Page 13: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Admissions

• Populating the program– Strategy was to build a cohort of interested students

through a checkbox on the admission application– Using this strategy and a “What’s This?” link we

generated an IA prospect pool of 2347 in the first year and 3981 in the second year

– Market to the prospect pool with weekly newsletter, target email campaigns, online chat sessions and social media

– Class of 300 first year and 377 second year

Page 14: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Page 15: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Majors– Animal Sciences– Entomology and Nematology– Plant Sciences– Accounting– Business Administration– Economics– Finance– Information Systems– Management– Marketing– Sustainability and the Built

Environment– Computer Science– Digital Arts and Sciences– Industrial & Systems

Engineering– Visual Art Studies

– Advertising– Journalism– Public Relations– Telecommunications– Anthropology– Biology– Chemistry– English– Geography– History– Mathematics– Political Science– Psychology– Sociology– Health Science

Page 16: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Page 17: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

SEM IMPLICATIONS – FINANCIAL AID

“I am thrilled with my fall internship opportunity because it will really embrace the creative aspect of my studies as a business administration marketing major.”

Alejandro

Page 18: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications – Financial Aid

• Developed a unique Cost of Attendance based on Spring/Summer enrollment– Lower Cost of Attendance $17,926 for IA;

$20,200 for non-IA– Pay less for a degree = Borrowing less

• Negotiated with state officials so students could use Bright Futures for the alternative calendar

Page 19: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications – Financial Aid

• Set aside funding during packaging so as not to short-change IA students in gift aid

• Determined the impacts of using Financial Aid on a different calendar– Students using PELL and Bright Futures

during pre-fall enrollment– Exit counseling in fall

Page 20: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications – Financial Aid

• Local Financial Aid – Can award more students overall

because of lower Cost of Attendance for IA students

• Communication strategies for pre-fall enrollment and ongoing

Page 21: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Page 22: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

SEM IMPLICATIONS - REGISTRAR

“I felt (and still feel) that even in Gainesville, I was still with family. That family was, and is, my Innovation Academy cohort. Ultimately, it is the powerful bond with my cohort that made my transition to UF swift, and Gainesville my “home away from home.”

Hammaad

Page 23: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Registrar

• Restrict Access (or not) To Fall Activities and Services– Football /Athletic Event Tickets– Recreation Center Access– Student Health Care Center– ID Cards– Libraries– Residence Halls– Student Government service– Student Organizations– Etc.

Page 24: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Registrar

• Curriculum Modifications– Required the same minor in Innovation• For all IA students

– Regardless of major

Page 25: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Registrar

• Course Offerings Management• IA Students take standard major courses• IA Minor courses only available to IA students

• College and Department Offerings Coordination

• New program communication challenges• Timely creation of IA only sections• Expanded offerings in summer terms

Page 26: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Page 27: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Registrar

• IA Fall Schedule of Courses Limited To:– Internships– Practicums– Coop– Research– Study Abroad– Online courses

Page 28: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Registrar

• Registration Prep and Appointment Assignment– Reengineered to accommodate IA students

• Traditionally, students not attending fall – Not assigned registration appointments– Do not receive registration notifications

• Registration Restrictions– No registration for Brick and Mortar courses in fall– Only IA students allowed to register for IA minor courses

• Registration Prerequisite Checking– Modified to manage unique IA requirements

Page 29: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The SEM Implications - Registrar

• Universal Tracking Monitoring– Reengineered to allow continuation • With non-standard attendance pattern

• Degree Audit– Realignment to manage unique required

minor

Page 30: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

THE IMPLEMENTATION

“The Beaty Laundry Basket was the ultimate brainchild of a whole year's worth of creativity classes, the frustration of taking my laundry downstairs, and the teamwork of a group of individuals who put aside their differences to put together their ideas. My team became my best friends, my prototype became my go-to laundry basket, and the practicum became another A+ for my GPA.”

Michael

Page 31: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Implementation

• Academic issues –Working with colleges• Multidisciplinary • Degree requirements offered on a Spring

Summer calendar• The Minor

Page 32: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Implementation

• Student Services Issues – Orientation– Housing– Access to student services – Participation in sororities and fraternities

Page 33: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Implementation

• Enrollment Issues – Pre-fall enrollment

• Admitted Students Enrolling Non-Degree– potentially doing poorly prior to matriculation

– Study Abroad• Admitted Never Matriculated Students• Studying Abroad Prior to Attending First Campus Class

– Three Tier Orientation• Registration in the third tier

Page 34: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Page 35: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Implementation

• Enrollment Issues – Tracking and Reporting• Legislative requirement to report on

progress• Some students may move out of IA if

approved

Page 36: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Page 37: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

THE EVALUATION

“That day we learned that doing something different can feel very awkward but pushing through that uncomfortable stage is what we have to do in order to pursue creativity. I am excited for what this class will bring for the rest of the semester.”

Natalia

Page 38: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Evaluation

• Admissions– Changes to application for admission to require

students to certify that they know they are applying to IA

• Financial Aid– IA program is becoming a year-round program

for the purposes of Financial Aid– Requires additional communication about aid

implications

Page 39: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Evaluation

• Registrar– Changes to Orientation– Changes to pre-fall enrollment– Changes to Fall Access to Activities and

Services– Infrastructure changes have had to be

reversed– Support Infrastructure Still In Adaptation Mode

Page 40: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

The Evaluation

• Big Picture Items– Continuing challenges because of

uniqueness– Evolutionary phase yielding continual

change– Cost • Discontinued discounting of courses to

incentivize enrollment

Page 41: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: ###

Returning to the Challenge

• Did we address the challenge?– Demand vs. Capacity– Efficient Use of Resources– Increase Access– Signature Program

Page 42: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

QUESTIONS?http://innovationacademy.aa.ufl.edu/

Page 43: AACRAO SEM 2013 - Chicago Outside the Box: Applying SEM Principles to an Innovative Program Presented by: Zina Evans Tammy Aagard Steve Pritz University

AACRAO SEM 2013 - Chicago Session ID: 1899

Thank You!

Zina [email protected] Aagard

[email protected] Pritz

[email protected] complete the session evaluation form

using the AACRAO