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5 NORBAX INC.,13 51,686,100 3.01
6 STATE STREET BANK AND TRUST COMPANY 44,781,352 2.61
7 STATE STREET BANK EUROPE LIMITED 44,032,700 2.57
8 THE BANK OF NEW YOURK (NOMINEES) LIMITED 36,364,399 2.12
9 CHASE NOMINEES LIMITED 26,319,500 1.53
10 AMERICAN INTERNATIONAL ASSURANCE COMPANY, LIMITED-APEX 18,000,000 1.05
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2555 ()84
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4. ER (Employee Relation) :
6. SCR (Supplier Contractor Relation) :
7. GR (Government Relation) :

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5.20
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• (Proactive Preventive Audit)
/ /
2555 () 111
() 3,130,000
1 2 3 4
() 310,000 310,000 310,000 1,000,000 1,930,000
40,000 60,000 40,000 350,000 490,000
30,000 50,000 30,000 200,000 310,000
20,000 40,000 20,000 120,000 200,000
20,000 20,000 20,000 140,000 200,000
420,000 480,000 420,000 1,810,000 3,130,000
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5.5
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5.7 (Stress Testing)


2.
2.1
3.1 3
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5.
5.7
5.11

2554 2555
2554 () 2555 ()
Company Visit 92 93
Conference Call 18 12
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Site visit 3 8
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Conference 3 7
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2555 () 123


1 2545 ISO 9001 : 1994 (EIT-CBO) Energy & Environmental Accredited Quality Assessment (EAQA) (Quality Policy) (Quality Objectives) (Quality Manual) (Procedure) (Work Instruction) ISO 9001:1994
1 2546 ISO 9001 : 2000 (EIT-CBO) Energy & Environmental Accredited Quality Assessment (EAQA)
15 2550 ISO 9001 : 2000 “ ” ISO 9001 : 2000
26 2553 ISO 9001:2008 () (Bureau Veritas Certification (Thailand) Ltd. (BVC))
ISO 9001 : 2008
2555 ()124
:
5. - ISO 9001 : 2008 (Certify Body) - (Internal Quality Audit / IQA) - (KPIs : Key Performance Indicators) 6. ISO 9001 (Internal
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11 384,991,080 386,513,259 195,735,162 199,066,115
19 324,422,013 244,300,272 290,032,995 212,159,159
43,421,619 25,648,501 41,793,678 24,012,183
1,591,149,548 1,524,068,172 1,906,138,137 1,825,963,791
23,653,263,902 20,494,508,540 22,571,934,203 19,726,517,055
2555 () 131
()
()
(: )




15 2,398,936,207 - 2,398,936,207 -
598,546,911 480,593,129 568,003,372 451,667,196
25.3 41,157,000 41,157,000 41,157,000 41,157,000
101,685,110 91,393,696 88,237,588 81,421,152
7,777,106,737 5,178,329,057 7,474,301,763 4,999,576,228

16 46,502,623 41,355,429 40,705,583 36,350,270
301,580 2,485,189 301,580 2,485,189
2,988,468,428 4,183,734,538 2,982,341,388 4,178,399,379
10,765,575,165 9,362,063,595 10,456,643,151 9,177,975,607

()
(: )







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422,572,871 382,789,021 - -
23,653,263,902 20,494,508,540 22,571,934,203 19,726,517,055
()

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(: )

2,821,690,871 2,672,356,629 2,594,808,775 2,511,229,218
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()

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2,300,954 - 2,300,954 -
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()
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()

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143,916 394,930 82,228 328,200
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2555 ()160
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2555 ()164
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2555 ()166
31 2555 31 2554

23 2555 20 2556 2554
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2555 1,029,028 0.60
2553 28 2554 514,878 0.30
2554 9 2554 600,789 0.35
2554 1,115,667 0.65
25.
25.1
(: )

2555 () 171
25.2


38 - 38 -
624 570 530 498
26.
26.1
(: )


1 2 - 5
()

- - - 14 14 -
- - - 754 754 -
2,399 2,941 11 754 6,105
(: )


1 2 - 5
()

- - - 16 16 -
- - 605 74 679
- - - 1,205 1,205 -
- 4,140 960 1,205 6,305
(: )


1 2 - 5
()

- - - 7 7 -
- - - 731 731 -
2,399 2,941 11 731 6,082
(: )


1 2 - 5
()

- - - 13 13 -
- - - 1,161 1,161 -
- 4,140 960 1,161 6,261
26.2

28.
2555 ()176
- --
-
- - -
- 1
- 13 2 - 2 - 23
5 - - 5 -
- 3 - 5 - - 5 - 48 -
- - 52 - - 3
- - 3 - 5 -
@ @
@
() – () 7 () .