A4 Profile EHSCleaning€¦ · cleaning association accreditation. 71 ISO 9001 Cleaning Standards and Systems: EHS is a certified supplier of cleaning systems as certified by QAS

.CLEANING

COMMERCIAL// INDUSTRIAL// OFFICES// HOTELS// EDUCATION FACILITIES //STRATA

MEMBER OF

CONTENTS

Introductory Letter 1Company Details 2-3Our Services 4Quality Assurance 5Our Commitment 6Human Resources 7

INTRODUCTORY LETTER

Dear Prospective Client,

We appreciate your time in reviewing our capability

statement as a prelude to further discussions with our

company in relation to your commercial cleaning

requirements.

We believe that EHS Cleaning is well placed to provide

cleaning services due to its attention to the following

points of difference:

71 Cost Saving: We train our staff in efficiencies that

complete tasks to the highest of standards saving

time and money for our clients.

71 Communication: An EHS manager will be

assigned to your site with a 24-hour mobile

number access. We understand that in the

Cleaning industry, quick fixes could be required at

short notice. EHS will supply on the spot solutions

whenever possible.

71 Experience: EHS has experience providing in

cleaning services to commercial, industrial, Strata

and Hospitality sectors. Its management staff

have over 70 years combined commercial cleaning

management experience

71 Statutory Requirements: We have the

certification and licensing requirements you're

looking for; insurances, qualification for

commercial cleaning plus commercial contract

cleaning association accreditation.

71 ISO 9001 Cleaning Standards and Systems: EHS

is a certified supplier of cleaning systems as

certified by QAS International.

71 Additional Services: We pride ourselves on

offering allied services such as Carpet cleaning,

window cleaning, strip and seal of flooring, high

dusting at competitive prices without sacrificing

quality.

71 Superior Equipment: EHS utilises the most

modern and up to date equipment - such as

microfiber cloths to reduce chemical use and

HEPA approved the most powerful vacuum

cleaners to ensure the smallest particles of dust

and food are removed from carpets and

upholstery.

71 Allied Services: Waste and Paper Products. EHS is

dedicated to helping our clients to quickly source a

variety of property management services such as

Waste removal and paper products. We offer a

free waste management assessment advice via

our service partners and resolve glass and general

waste problems.

We trust that you will find the information provided in

our submission comprehensive and suitable to your

organisation.

If you require anything further please do not hesitate

to contact us.

Yours Sincerely,

#-Jim Gill I General Manager

M : 0405 491 631

E : [email protected]

.CLEANING

"To establish long term partnership built on solid foundations of superior service, expertise, communication & continuous improvement��

Phone 1300 784 490

Fax 1300 784 740

Web www.ehsgroupaustralia.com.au

Email [email protected]

Address Unit 1b, 39 Grimwade StreetMitchell ACT 2911

1

COMPANY DETAILS

Company Name

Trading As

ABN Number

Legal Structure

Office Address

Postal Address

Contract Person

Contact Number

Email

Web

Workers Comp Policy Number

Public Liability Insurance

COMPANY PROFILE

EHS GROUP AUSTRALIA PTY LTD

EHS Cleaning

64 169 579 757

Company

Unit 1b, 39 Grimwade Street Mitchell ACT 2911

PO Box 1191 Dickson ACT 2602

Jim Gill, General Manager

1300 784 490 Mobile

[email protected]

www.ehsgrou pa ustral ia.com .au

CGU - 0/14-8188

CC1034489L-2L (20 Million)

0405 491 631

EHS Cleaning is a Canberra based company providing quality-cleaning solutions to Commercial, Industrial, Retail,

Strata and Hospitality Sector. EHS was established to cater for the strong demand for highly trained and professional

staff within ACT cleaning industry. The foundation of EHS is its passion for excellence in customer service, training and

delivery, ensuring that we always strive to meet our client's expectations.

EHS intends to remain an independent company to provide tailored and personalised services well in the future.

GEOGRAPHICAL AREA COVERED

Entire State of ACT & Surroundings Region, Queanbeyan

Phone 1300 784 490

Fax 1300 784 740




2

OUR VALUES

Excellence - We are committed to the highest personal and professional standards through training, monitor and

promotion. We encourage creativity to achieve excellence.

Continuous Improvement - We encourage innovation to continuously improve the way we work, we are constantly

reviewing, learning, updating and improving.

Transparency - We act with integrity and complete transparency to promote a climate of mutual trust and respect with

each other and our clients.

Teamwork - We are committed to bringing the best out of each other's talents. Every employee is encouraged to

contribute to our success.

Fun - We promote balance between work and home. We are positive people who celebrate achievement, learn from

our mistakes and most importantly enjoy our work.

VALUE PROPOSITION

We have been successful in raising the standard of cleaning and been able to save our clients upto 20% on their

budgets as part of our cost reduction strategies.

KEV PERSONNEL

Name

Position Title

JIM GILL

General Manager

Jim has over 20 years experience in the cleaning

service industry including managing cleaning services

at shopping centres, High-rise buildings, Councils,

Hotels, Nursing homes & Aged-care facilities.

His excellent management & interpersonal skills,

combined with his positive outlook, have made him

very successful in his career.

Name

Position Title

LUIS TORRES

Operations Manager

Luis has over 30 years experience in the commercial

cleaning industry, successfully coordinating and

managing the cleaning operations of over 50

commercial, industrial, educational and retail sites

including some aged-care facilities.

With proven leadership, communication and service

delivery skills, Luis brings an outstanding of the

client's requirements and a commitment to the

delivery of an excellent standard of service.

EHS Quality Assurance System, Occupational Health and Safety System, &

commitment guide our operations to the community and care for the environment

Phone 1300 784 490

Fax 1300 784 740




3

OUR SERVICES

We are providing

cleaning solutions to

Corporate Offices

High-rise Buildings

Strata & Body Cooperates

Hotels and Accommodation

Shopping Centre's

Educational Facilities

Health & Aged-care centers

Restaurant, Pubs & Clubs

Showroom and Warehouses

RANGE OF SERVICES

General Cleaning

Public Area Cleaning

Hard Floor Maintenance

External Building

Cleaning

Window Cleaning

Carpet Steam Cleaning

Strip & Seal

Hygiene Services

Waste Removal

VALUE ADDED SERVICES

Carpet and Upholstery

A complete service providing both water extraction

rotary methods of shampooing and carpet repairs.

Cleaning Maintenance

We provide an excellent cleaning maintenance service

that is tailored to suit your requirements. Our

experience in cleaning maintenance of all types of

premises include office buildings, Clubs, Function

centres, Showrooms, Supermarkets etc.

Wash Room Paper Products and Soaps

We supply toilet paper, paper towels and soaps (liquid

or cakes). Our prices are competitive.

Garden Care and Lawn Maintenance

Maintenance of your gardens and lawns? We have

fully experienced and equipped garden lawn

maintenance professional as part of our team.

Security Services

The EHS security solution is tailored made. We work

together with out clients to develop and implement a

security solution, which is smarter and

comprehensive approach that provides long-term

risk mitigation. Our staff are highly trained, customer

focused, hardworking, and honest. You can rely on

them and have your business or property protected.

Phone 1300 784 490

Fax 1300 784 740




4

QUALITY ASSURANCE

Our commitment is to provide an efficient, consistent, reliable

cost effective quality cleaning solutions that meets our

customer's requirements and expectations.

To ensure our quality objectives are achieved and maintained

we have adopted the following strategies.

• Total and complete conformance with the AS/NZS ISO

9001:2008

• Monitoring of customer feedback to provide a measure of

the effectiveness of our Quality Policy.

• An ongoing evaluation of systems and continues

refinement to achieve a consistently high quality service

that will satisfy your requirements.

PERFORMANCE MONITORING SYSTEM

Quality Assurance Certificate

EHS Group Australia' Ply Ltd M,wl_ ,-8��.IIDf.lw,-J!tA"l:"'fi-JJr,;M�,ili,jl

•-'*..,..,.,-,..,_.,,,_,. fl.r,i,.11 r,.;..-..,. a. fft• 1iamn,:.&11gWl'ifftl;!lpm1.nrrv•tnn.1, 1111:� ....,.,_..vwa-.1

ISO 9001 : l008 ,.,.._..,.,lldr,;t.a,,,_,,ir...,.�

_!!!:M[fttlt !Ir BIii

�,11u _ _ti!tf!L __

Consistent service is a critical success factor in providing long lasting high quality service. To achieve such results, we

have developed our quality assurance systems, which includes;

• Schedule or unscheduled inspections.

• "Fresh eye" visits, by management who does not normally visit or inspect the property.

• Ongoing evaluation of systems and procedures.

• Ongoing training and development.

Phone 1300 784 490

Fax 1300 784 740



Address Unit 1b, 39 Grimwade Street Mitchell ACT 2911

5

OUR COMMITMENT

Work Health and Safety

The management of occupational health and safety

in EHS Group is an important and integral to the

business as the management of quality and

customer service. All contribute to the continue

success of our business.

Therefore, we will strive to integrate health and safety

into all facts of the business. The principles of which

our policy is based are as follows:

• Provide adequate training and information

regarding safe work practices in the use of

equipment and handling and storage of all

chemicals.

• When providing service on a client premises to

ensure work practices do not put at risk the health,

safety and welfare of the clients employee.

• Record and investigate accidents or near misses

and ensure appropriate correction action is taken.

• Continually audit work practices of employees on

all sites where we provide service to ensure that

our responsibility as employer under the

occupational health and safety Act 2000 or other

government legislation are compiled with.

Environment Commitment

In keeping with the changing times, our focus on

environmental sustainability also means we are

reducing carbon footprints, and attracting increased

market

attention in the process.

Respect for the environment is critical. What we do:

• Reduce carbon footprints

• Recycle, reduce and, where possible, reuse waste

• Reduce noise

• Improve air quality

• Respect the well being of customers and

• team members

• Contribute positively to the community

Training & Development

In addition to the initial orientation, safety & technical

training that our teams receive prior to commencing at

a site, all Team Members receive consistent & ongoing

development through our close supervision and

feedback systems.

Community Support

EHS Group proud to provide financial support to our

local community organizations such as Hornets

Volleyball Club ACT, United Soccer club Act etc.

ENVIRONMENT COMMITMENT

Phone 1300 784 490

Fax 1300 784 740




6

Recruitment Practices

Your selection criteria are based on

the right person for the right job.

EHS Group has a stringent

selection process to ensure that

potential candidates are able to

successfully meet EHS Group's

high standards as well as being

able to retain excellent rapport with

our clients.

We count our employees as one of

our most valuable assets. to assist

in our recruitment process existing

staff members are encouraged to

nominate a friend or relative

through our recommended a friend

program.

All recommended friends are still

processed through EHS Group's

selection process and need to be

correct fit.

Phone 1300 784 490

Fax 1300 784 740

Company Induction

At EHS Group inductions are

provided to all new employees

ensuring we provide them a

clear, informative and

transparent company overview.

We provide the employee a

detailed position description

along with information on the

following:

• Our Company Profile

• Our Company Mission and

Values

• Client Specifics

• Safety and Security

• Standard Operating Procedures

• Grooming and Presentation

• Company Policies

• Grievance Procedure

• Emergency Evacuations

• Occupational Health and Safety

• Manual handling Guide



Developing a Learning Organization

EHS Group encourages continual

employee growth by using internal

and external sources to promote

the exchange of information

between Management, Supervisor

and Employees creating a more

knowledgeable workforce.

Why we train and develop

employees

• To continue to be the best in our

industry,

• Increase quality and time

management skills.

• Encourage employees to work as

a team and share ideas.

• Encourage new innovations.

• Increase our ability to manage

change.

• Refresh and engage all

Employees.

• Expand individual employee's

own boundaries.


7

CLEANING

Documents

A4 Profile EHSCleaning€¦ · cleaning association accreditation. 71 ISO 9001 Cleaning Standards and Systems: EHS is a certified supplier of cleaning systems as certified by QAS