Our Mission Dignity in Life

Our Vision Quality Life

Quality Care

Excellent Teams

Outstanding Facilities

Quality Reputation

Stewardship

Our Values Serving

Integrity

Teamwork

Excellence

Awards Achieved in 2014:

Ridgewood Rehabilitation & Care Center Receives Silver National Quality Award

Center recognized by national program for best practices in quality care

Ridgewood Rehabilitation & Care Center was selected as a 2014 recipient of the Silver –

Achievement in Quality for its outstanding performance in the health care profession. The award

is one of three distinct awards possible through the National Quality Award Program, presented

by the American Health Care Association and the National Center for Assisted Living (AHCA/

NCAL). The competitive award program highlights select centers across the nation that serve as

models of excellence in providing high-quality long term care.Ridgewood Rehabilitation & Care

Center was one of 77 centers nationwide to receive the Silver-level award this year. The

program has three levels: Bronze, Silver, and Gold. Centers begin the quality improvement pro-

cess at the Bronze level and must receive an award at each level before proceeding to the next.

As a recipient of the Silver – Achievement in Quality Award, Ridgewood Rehabilitation & Care

Center has demonstrated systematic advancements in quality, plans for continual improvement,

and sustainable organizational goals. Ridgewood Rehabilitation & Care Center may now move forward in develop-

ing approaches and achieving performance levels that meet the criteria required for the Gold – Excellence in Quali-

ty Award, which requires them to address the Baldrige Health Care Criteria for Performance Excellence in its en-

tirety.

“Every day, the Ridgewood team strives to live out our Mission, Vision and Values, including our Vision of

Quality Care: “we will dedicate ourselves to provide personalized care and services that achieve extraordinary re-

sults and exceed the expectation of those we serve.” Through our dedication to personalized care we achieve ex-

traordinary results. Our team does it with love, care and respect as we strive towards our Mission of “Dignity in

Life”. I am so proud of the Ridgewood team members. Because of their hard work, dedication and quality care pro-

vided to our residents we receive this award,” said Joe Caldwell, Administrator.

Ridgewood receives Another Honor in 2014:

The American Health Care Quality Initiative Recognition Program Achievement TIER IV

Ridgewood receives the American Health Care Quality Initiative Recognition Achievement Tier IV. The Quali-

ty Initiative Recognition Program is designed for nursing center members that demonstrate the attainment of one or

more of the four AHCA Quality Initiative goals. These goals are: Safely Reduce Hospital Readmissions; Increase Staff

Stability; Increase Customer Satisfaction; and Safely Reduce the Off-Label Use of Antipsychotics. Each goal represents

a tier and we are proud to announce that we have reached the highest level. Seventy-six facilities in Nebraska

achieved one of the four goals, 37 facilities achieved two goals, 5 facilities achieved three goals, and only 2 facili-

ties in Nebraska achieved all four goals. Ridgewood is proud to be one of those two facilities in Nebraska. Our

team members are definitely reaching our vision of Quality Care.

January 2015 Volume 3

Our Team Department Contacts

Administrator ………………………………………...………...…Joseph Caldwell

Director of Nursing…………………………….………..…Stacy Quakenbush, RN

Staff Development & Admissions Assessment Coordinator……...…Jodi Palik, RN

Resident Care Coordinator…………………………………….Jeanne Schoen, R.N.

Dietary Manager……………………………………………………..…Doug Chos

Housekeeping/Laundry Supervisor……………………….…….....Gloria Prochnow

Life Enrichment Coordinator……………………...……….…....Catherine Pearson

Maintenance…………………………………….….......Scott Nitz & Chris Wright

Nurse Assessment Coordinator ……………………..…………..…Lori Wehrs, RN

Health Information Manager………………………....……..…...Sharon Mumaugh

Business Office Manager……………………………..............……....Jami Kozisek

People Development Coordinator…….………………..……….....…….Erika Rolf

Social Services …………………………………………….…Jolene Zochol, CSW

Medical Director…….………………………………….………..Dr. Jason Summa

2014—A Year In Review

What we have been

up to in 2014:

Summer Grill Out

Fire Works

at Calvary Baptist

Christmas Light Viewing

Bible Study

Skype

Karaoke

Manicures

Devotions

Exercise

Bingo

Happy Hour

Crafts

Cooking

Sitting outside

Wal Mart

Card Playing

IN2L

Movies

Birthday Celebrations

Resident Council

Christmas Caroling

Church Group Visits

CU Group Visits

School Groups Visits

Church Services

Catholic Mass

Communion

Fairview Mennonite

Singers

Pet Visits

Pastor Haefner

Prayer Warriors

St. Vincent de Paul Bingo

Dominoes

Hymn Fest

Flower Arranging

with Heart Spun

Piano with

Jolene Weigardt

Entertainment

Rich Hayes

Tim Javorsky

Gretchen Jester

The Clefs

Joyful Sing

Much More. ……

The Lives Of Our Residents:

Christmas In Style December 2014:

Resident Corner by Jolene Zochol, Social Worker

Please remember to sign in when returning

to the facility and out when leaving the

facility.

Meal Prices have increased to $4.00 per

meal or $20 for a 5 meal punch card. Ex-

act change for the meal or ticket is needed.

Please contact the Business Office Manag-

er. For more information.

We do have Skype available for your use

to enable open communication/visits with

your loved one, as well as for use with

care plans. Please contact our Life En-

richment Coordinator.

Just a reminder to bring in any new insur-

ance cards for our residents. This would

include new prescription cards. We can

then get that information to our Pharma-

cist for appropriate billing.

Please stop at the nurse’s station to have

items added to, or deleted from, the resi-

dent inventory sheets.

Per fire regulations, extension cords can-

not be used here at Ridgewood.

If there has been a change in your address

or phone number, please let us know so it

can be changed in the medical record and

other data bases.

Please feel free to contact me, or any other

team member at Ridgewood,

if we can be of any assistance!

Oscar Mayer Wiener Mobile Visits Ridgewood One of our local grocery stores was having a promotion with the Oscar Mayer Wiener mobile on Friday November 14. One of our Life Enrichment team members, Clara, called the store and talked with the owner Paul and he arranged for the wiener mobile to come to Ridgewood. It was very

cold outside with a high of 27 degrees, so the residents all stayed inside and saw the mobile from a warm and cozy location; how-ever, several of our team members decided to brave the cold and went outside to look at the Oscar Mayer Wiener mobile.

In 2014, our Administrator, Joe

Caldwell, accepted the ice bucket

challenge from Glen Van Ecken,

President of Vetter Health Services,

our parent company.

Joe was a very good sport when

Life Enrichment team filled 6 pitch-

ers of ice cold water and several of

the residents simultaneously (or not)

poured all of the pitchers over Joe’s

head.

The Ice Bucket Challenge

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In Loving Memory:

Residents Who Passed Away in 2014

Families, Thank you for sharing your loved ones

with us. They are greatly missed.

Harold Coonrod Mildred Baldringer Delbert Richert

Ruby Broman Frank Herzfeld Leola Heese

Louis Kotera Arthur Otte Marie Hain

Alma Howe Lucille Hahne Leslie Hald

George Tobey Gerald Mueller June Blanco

Joyce Kucera Georgia Policky Darold Shafer

Move In Day

Having breakfast in the old and lunch in the new, resi-

dents moved into their new home a month ago on September 9,

2014. Stella Bridges, our longest residing resident, and Joe

Caldwell, our Administrator, were the first to cross the threshold

of our new home.

As we look back, it was amazing at how smooth and orga-

nized the day progressed. Jolene Zochol spent months organiz-

ing the resident moves and lining up volunteer help for the big

day.

Each department head worked on moving and setting up

their individual departments before the move day.

With help of many volunteers including Concordia stu-

dents, resident family members, team members and their family members, and Home

Office, all residents and their belongings were moved before lunch and before the rain

started! Forty-plus beds and forty-plus recliners were moved within an hour and half

thanks to the Concordia Wrestling and Basketball teams and their coaches. It was defi-

nitely a Team Effort.

The End of An Era:

After moving into our new home, team members and residents have had mixed emotions

about the old building. We love our new home but change is hard. Some of us had a moment of

reflection as we watched the old building go down very slowly and carefully. Team members and

some residents have had years of working and living in their old home. It was what we knew. As

the old building becomes a memory, we know that we will be able to create new memories in our

new home. We are very blessed to be here.

The Beginning of A New Era Our new home is finished! The newly remodeled

building has finally been completed. Our residents moved

in on September 9, 2014. As we sit in awe of the beauty of

the building, we must realize that it is the people inside that

make it even more beautiful and special. I keep reminding

our residents that they deserve to live in a beautiful home

such as this place. Thank you, Jack and Eldora and all of

the Vetter Health Services team members for giving us the

opportunity to work and live in our new HOME!

Residents Give Their Stamp of Approval On Their New Home

Residents were given the opportunity to leave their

hand prints in the wet cement of our new parking lot at

Ridgewood. With the help of Paul, the foreman, residents

were able to leave their “imprint” on their new home. It was

a little uncomfortable for some to think about how this was

going to happen. Now I am very excited to say it was suc-

cessful and exciting. Paul the foreman was exceptional with

his patience, kindness, and help. Residents are excited to

give their stamp of approval on their new home.

page 6 page 3

Quality Reputation:

We will be known for promoting relationships

of trust, confidence, and loyalty through the

quality of services, the honesty of our people,

and involvement in our community.

We at Ridgewood

have been blessed to

have great community

partnerships, commu-

nity & school groups,

and volunteers in 2014.

Thank you for spending time and sharing

your talents with us. Volunteers, CU Interns, School/Community

Groups, & Community Partnerships:

You were and are the

key to our success in the

past, in the present, and

all the years to come!

Concordia Basketball & Wrestling Teams on Movie In Day September 2014

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