A Warehouse Visit
A Warehouse VisitBy ,Kaarshini BhandariB.VOC (RM & IT)-(
2014-17)St. Francis college for women
Acknowledgement I would like to thank Mr. Anthony Mahendra Sir ,
Suresh Padhi Sir to accompany me to the warehouse & give me an
insight about what actually a warehouse is & how it is eminent
part of retail industry . I would like to thank Arul Sir , who
guided us throughout warehouse & patiently answered all my
questions and even shared his no. with us to clear all out doubts .
Lastly I would like to thank Dr. Subi Varghise maam to give us this
opportunity .
Contents Chapter 1 : IntroductionWarehouse WarehousingNeed for
warehousingTypes of warehouseCharacteristics of ideal warehouse
Functions of warehouse Advantages of warehouse WMS
Contents Chapter 2 : Reliance Retail Limited VisionMissionFood
safety policyQuality policyA visit to CPC ( reliance )
ContentsChapter 3:Reliance WarehouseIntroduction to kondlakoya
branch operations performed Security checkReceiving dockWeight
check Visual checkBar coding & scanningStored
AllocationScanningDispatch
Contents Procurement & sale of goods Arrival quality
inspection areaMinor & major defect areaRipening of banana Cold
storage Abbreviations
Contents Chapter 4:AnnexureChapter 5: Conclusion
IntroductionWe need different types of goods in our day-to-day
life . We may buy some of these items in bulk & store them in
our house . Similarly businessman also need those items throughout
the year without any break . These kind of items are stored in a
special place called WAREHOUSE .
Warehousing Warehouse involves storage of goods / items required
( both finished & raw materials) . Storage involves proper
arrangement for preserving goods from time of their production or
purchase till the actual use . When this storage is done on a large
scale & in a specified manner it is called WAREHOUSING.
Need for Warehousing Seasonal productionSeasonal demandLarge
scale productionQuick supplyContinuous production Price
stabilization
Types of Warehouse Private Warehouse Public WarehouseGovernment
WarehouseBonded Warehouse Co-operative Warehouse
Characteristics Of Ideal WarehouseLocated at convenient
placeMechanical & technologically forward Adequate space
Preservation of perishable & non perishable goodsProtection
from sunlight rain wind dust moisture & pestsParking
spaceSecurity Fire fighting eqipment
Functions of WarehouseStorage of goods Protection of goods Risk
bearingFinancingProcessingGrading & branding Transportation
Advantages of Warehousing Protection and preservation of
goodsRegular flow of goodsContinuity in productionConvenient
locationEasy handlingUseful for small businessmenCreation of
employmentFacilitates sale of goodsAvailability of financeReduces
risk of loss
WMSA warehouse management system is a key part of a supply chain
management & primarily aims to control the movement &
storage of materials within a warehouse & process the
associated transactions , including shipping , receiving , put away
& picking. The systems also direct & optimize stock put
away based on real time information about the status of bin
utilization . A WMS monitors the progress of products through the
warehouse . It involves the physical warehouse infrastructure ,
tracking systems & communication between station .
Vision F.R.E.S.H- Receive fresh Supply freshF: Foster farm to
fork food supply chainR: Raising continuously quality & food
safety standards E: Enforcing best practices at own & supplier
sites & Empowering S: Supplier , Service providers & Staff
byH: Honing their skills & capabilities .
MissionWe shall aim at ever improving performance in performance
in receiving & supplying fresh food through .Customer centric
approach (customer )Motivated & empowered manpower
(people)Optimized operations through delivery of zero defect &
sale food first time every time (operations ) optimum use of
resource ( finance )
Food safety policy We shall ensure that Fresh food is protected
during its journey from farm to fork.Bio logicalChemicalPhysical
hazardsThrough , proactive interventions at own & suppliers
sites ;Investment in training & education of all along the
supply chainAlliance with farmers , middle-men, food handlers &
internal customers .Total companies with statutory & regulatory
requirements .
Quality policy We shall ,Clearly understand & accurately
internalize customer requirements in order to improve on time
delivery , F&V , quality , rating , picking & delivery
accuracy;Motivate & empower people to improve morale &
reduce arrition ;Demonstrate commitment to improve productivity ,
food safety & quality;Strive continuously to reduce operating
cost & supply chain losses .
A visit to reliance CPC unit With a vision to generate inclusive
growth & prosperity for farmers, vendor partners , small
shopkeepers & consumers . Reliance retail limited(RRL), a
subsidiary to reliance industry limited(RIL) , was set up to lead
reliance groups foray into organized retail. Since its inception in
2006 RRL has grown into an organization that caters to millions of
customers , thousands of farmers & vendors . Based on its core
growth strategy of backward integration , RRL has value chain
starting from the farmers to the end consumers .
Reliance fresh is the convenience store format which forms part
of the retail business of reliance industry of India . Reliance
plans to invest in excess of 25,000 crores in the next 4 years in
their retail division the have more than 730 stores in country
&they sell fruits , vegetables , staples , groceries , fresh
juice , dairy , etc .
Floor map of CPC - Kondlakoya
Introduction to CPCReliance city processing unit is the official
warehouse of RRL. With third party logistics named swarnalatha
enterprises .Located in kondlakoya village , Medchal .56000 square
feet ( 40,000 sq ft . for storage of fruits & vegetables &
16sq ft. for dairy products)4 collection centers Turkapally ,
Moinabad , Shankarapally & Kondlakoya .They even buy
merchandise from wholesale market if need arises.
Operations performed at CPC- Kondlakoya
Security checkOnce when the stock arrives the warehouse ,
firstly the documents are checked by the watchman at the gate . If
the papers match with the prior information given to him the truck
is allowed in with conformation note .
Receiving dock When the stock passes further from security it is
received by the receiving dock . Here the goods are received , data
entry is done by the operator . The information about merchandise
is entered .
Weight check Once the stock is received the stock is weighted to
find out if any shrinkage or informality in the merchandise
received . If there are informalities they are then and there
rejected either they are sent to the next section .
Visual check (grading & branding)The goods are visually
checked , from every lot of merchandise received certain number of
crates are taken for sample checking . This area where samples are
checked is called arrival quality inspection are . The goods are
graded into 3 categories then . The goods which pass all arrival
inspections they are sent as fit for straight away sell or with
minor & major defects .
Bar coding & ScanningOnce the goods are selected to be sold
they are bar coded . There is a new system of bar coding the crates
in which vegetables and fruits and other items are kept are bar
coded . Then they are scanned and are further sent for storing
.
StoredOnce goods are scanned & bar coded properly they are
stored according to the requirement of goods as ice cream are
stored in refrigerated room less than -18 degree Celsius and apples
between 2-4 degree Celsius .
Allocation or StagingBefore the invoices for dispatch are
prepared and the merchandises are scanned they are staged /
allocated according to the 47 stores they are to be sent . In
kondlakoya branch they have a special place which are tagged with
the names of stores . This makes it easy to recognize which stores
merchandise is it & we can avoid mistakes .
Scanning The goods are once staged then they are scanned and the
required documents are prepared and then rechecked .
DispatchThe documents and invoices made are checked properly and
are handed over to the transport person . According to the
merchandise the transport is allocated and the merchandise is
dispatched .
Few sections interesting in detail
Procurement and sale of goodsProcures perishable goods .The
procurement is done from agents and dealers .The goods are procured
from mandi & national sourcing when required .The order should
be placed minimum 48 hours ago.The sale of goods is done through
retailers & reliance fresh outlets .
Arrival quality inspection area Once the goods are procured from
receiving dock they are sent to the arrival quality check area .the
procured goods are checked and graded in three grades A grade - no
defectB grade - minor defectC grade - major defect
A grade goods are the flow through goods which can be sold
directly .B grade goods have minor defects and if 15% of them is
defected they are rejected .C grade goods are major defected goods
and if 5% of goods are defected they are rejected .
***the information is taken from fruit & vegetable
specification book of reliance retail limited 2011-2012
Ripening of Banana The bananas are bought in plastic crates in
perforated plastic covers .The room temperature is set to 18
degrees after the temperature of bananas is also the same
temperature 5% of ethylne gas and 95% of hydrogen gas is released
in the chamber for 40-45 minutes . the chamber is then sealed for
24 hours .Next day the chamber is opened for 10 minutes and then it
is sealed for 3 days . How ever in every 24 hours they are checked
once.All 4 days the humidity is maintained at 18 degrees Celsius .
4th the day the bananas are ripened .
Cold storage A home for many perishable goods is cold storage
section . Apples , kiwis ,cheese and ice cream . There are
different cold storage units 2 -4 degrees for imported apples
,cheese , kiwi ,etc-18 degrees for ice creams .
Abbreviations CPC City Processing CentreNRR Non Reliance
RetailRR - Reliance RetailCCP Critical Control PointCM Certified
Machine PV Physical VerificationFCE Fruit Control Equipment Machine
VAP Value Added ProcessDEO Data Entry OperatorBOPT Battery Operated
Pallet TruckFFSC Fresh Fruit Supply Chain
Annexure
Stock transfer note
Storage of greens.
Route map
Merchandise received from list
Air handling unit
ConclusionThe visit to warehouse was a eye-opener we learned
many new things about warehouse . The term Warehouse was very basic
for me I thought it as just a place used for storage , but after
the visit I have understood it is a place where many processes take
place . It is eminent part of retail industry and surely is an
employment seeker .
