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A TAXONOMY FOR SMART MOBILITY SERVICES Guillermina Cledou Dr. Elsa Estevez Prof. Luis Barbosa Focus Group UNUEGOV 7 June 2016

A Taxonomy for Smart Mobility Services - i.unu.edui.unu.edu/.../event/3236/A-Taxonomy-for-Smart-Mobility-Services.pdf · A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV,

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Page 1: A Taxonomy for Smart Mobility Services - i.unu.edui.unu.edu/.../event/3236/A-Taxonomy-for-Smart-Mobility-Services.pdf · A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV,

A  TAXONOMY  FOR  SMART  MOBILITY  SERVICES  Guillermina  Cledou  Dr.  Elsa  Estevez  Prof.  Luis  Barbosa    Focus  Group  UNU-­‐EGOV  7  June  2016    

Page 2: A Taxonomy for Smart Mobility Services - i.unu.edui.unu.edu/.../event/3236/A-Taxonomy-for-Smart-Mobility-Services.pdf · A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV,

A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 2

Outline  

OUTLINE  

•  Background  

•  Research  Methodology  

•  Taxonomy  

•  Conclusions  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 3

EGOV  Strategy  for  Smart  Mobility  

BACKGROUND  

A  TOOL  FOR  POLICY  MAKERS  AND  GOVERNMENT  OFFICIALS    

o  Guides  the  definiWon  of  EGOV  strategies  for  Smart  Mobility  

o  Provides  a  catalog  of  mobility  services,  applied  technologies  and  delivery  channels  

o  Illustrates  public  value  that  can  be  delivered  through  each  type  of  service  

o  IdenWfies  main  users  and  beneficiaries  

A  taxonomy  for  Smart  Mobility  Services  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 4

Research  Methodology  

RESEARCH  METHODOLOGY  

Research  Ques<ons  

o  What  types  of  mobility  services  are  being  implemented  in  smart  city  iniWaWves?  

o  How  such  services  are  delivered?    

o  What  kind  of  benefits  are  delivered  through  such  services?  

State  of  Research  

o  assess  publicaWons  on  smart  mobility  

o  20  publicaWons  selected  

State  of  Prac<ce  

o  assess  mobility  services  delivered  in  smart  city  iniWaWves  

o  9  smart  ciWes  selected:  

•  Amsterdam,  Netherlands  •  Barcelona,  Spain  •  CuriWba,  Brazil  •  Copenhagen,  Denmark  •  Dubai,  UAE  

•  Sea_le,  USA  •  Songdo,  South  Korea  •  Surrey,  Canada  •  Vienna,  Austria  

o  46  smart  mobility  iniWaWves  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 5

Taxonomy  

TAXONOMY  

Smart  Mobility  Service  

Type  of  Service  

Users   Technology   Delivery  Channels   Benefits  

Common  FuncWonality  

Beneficiaries  

12  

5   11   5  

11  

13  

5  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 6

Types  of  Services  

TAXONOMY  

Driving  Guidance  

(regular  drivers)  

o  Most  convenient  route  for  moving  between  two  places  (fixed  or  real  Wme)  o  Real  Wme  informaWon  of  issues  that  can  affect  mobility  o  Routes  can  be  selected  based  on  different  criteria,  e.g.:  

•  shortest  •  fastest  

Driving  Guidance    

(emergency  vehicles)    

o  Targeted  to  emergency  vehicles  –  police,  ambulance,  and  fire  brigade  o  InstrucWons  to  reach  a  desWnaWon  through  the  fastest  route  o  Usually  uses  real  Wme  informaWon  

Improving  Transport  Resources  

o  Replacing  fuel-­‐based  vehicles  by  electric  vehicles    o  Providing  WI-­‐FI  in  public  buses  o  Sensors  measuring  number  of  passengers  to  adjust  level  of  incoming  fresh  air  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 7

Types  of  Services  

TAXONOMY  

Improving  Transport  Infrastructure  

o  Enhanced  funcWonality  for  parking  places,  roads,  traffic  lights,  etc.,  e.g.:  •  devices  to  automaWcally  open  barriers  in  parking  places  •  devices  to  detect  empty  parking  places  •  dynamic  led  signs  in  the  asphalt  to  indicate  which  kind  of  transport  has  priory  •  dynamic  message  signs  in  roads    

Journey  Planners  

o  InstrucWons  for  moving  inside  the  city  using  one  or  mulWple  types  of  transport,  e.g.:    •  types  of  transport  available  •  travel  and  arrival  Wmes  for  each  part  of  the  journey  •  guidance  for  commuWng  between  the  different  types  of  transport  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 8

Types  of  Services  

TAXONOMY  

LocaWng  Objects  

o  Cars  o  Public  bicycles  o  Public  transport  o  Bus  stops,  train  staWons,  subway  staWons  

Monitoring  Traffic  

o  Monitor,  analyze,  and  get  insights  about,  traffic,  including  pedestrians  –  e.g.:  •  monitoring  traffic  at  intersecWons  for  detecWng  congesWons  •  monitoring  corridors  and  cars  for  esWmaWng  traveling  Wmes  •  monitoring  intersecWons  for  detecWng  cars’  illegal  behavior    

o  Provide  evidence  of  incidents  to  police  or  other  authoriWes  through  recorded  data    o  Monitor  simulated  traffic  data  to  evaluate  impact  of  various  events  on  traffic  flow:  

•  closure  of  roads  •  adjustments  in  traffic  lights  pa_erns  •  weather  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 9

Types  of  Services  

TAXONOMY  

Monitoring  Transport  

o  Insights  about  events  on  board  of  the  vehicles  o  Performance  based  on  current  traveling  Wmes  an  expected  Wmes  o  Number  of  passengers  

o  Time  spent  at  bus  stops  o  Increasing  demand  

Parking  

o  Searching  for  unoccupied  parking  facility  o  Pre-­‐booking  a  parking  place  o  NegoWaWng  parking  fee    

o  Managing  parking  faciliWes    o  Announcing  offered  parking  places  

o  FacilitaWng  interacWons  with    interested  users  requiring  the  place  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 10

Types  of  Services  

TAXONOMY  

Payment  

o  Seamless  payment  of  transport-­‐related  services:  o  Wckets  for  single  or  mulW-­‐modal  journeys  o  parking  places  

o  energy  for  an  electric  vehicles  o  road  tolls  

o  use  of  public  bicycles.    

ReporWng  Mobility  

o  InformaWon  about  events  that  affect  mobility:  o  planned  events  (construcWons,  concerts,  closure  of  roads,  etc.)  o  congesWons  

o  current  traveling  Wmes  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 11

Types  of  Services  

TAXONOMY  

Sharing  transport    

o  Sharing  vehicles  and  journeys  (personal  or  taxis):  •  announcing  vehicles  or  taxi  journeys  •  booking  and  paying  for  shared  journeys  •  finding  shared  journeys  based  on  different  criteria  •  assessing  the  experience  

Traffic  Light  OpWmizaWon  (regular  vehicles)    

o  AdjusWng  traffic  lights  based  on  different  factors  to  a_end  changing  demands:    •  Current  traffic  flow  •  Historical  and  simulated  data  

Traffic  Light  OpWmizaWon  (special  vehicles)  

o  AdjusWng  traffic  lights  to  prioriWze  the  moving  of  special  vehicles:  •  emergency  vehicles  (ambulances,  police,  fire  brigade)  •  public  buses  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 12

Analyzing  Types  of  Services  

TAXONOMY  –  FIRST  QUESTION  TO  EXPLORE    Type

 of  services  

Driving  Guidance  

1.  Is  there  any  category  that  you  believe  should  be  removed  or  merged  with  other?  

2.  Is  there  any  category  that  should  be  added?  

3.  Is  there  any  category  name  you  would  like  to  change?  

Improving  transport  resources  

Improving  transport  Infrastructure  

Journey  planners  

LocaWng  objects  

Monitoring  traffic  

Monitoring  transport  

Parking  

Payment  

ReporWng  mobility  

Sharing  transport  

Traffic  light  opWmizaWon  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 13

Users  

TAXONOMY  

Transport  Authority  

o  Agencies    licensing  public  and  commercial  vehicles  o  Agencies  for  designing,  building  and  maintaining  transport  resources  and  

infrastructures  o  Agencies  for  regulaWng  and  monitoring  land  transport  in  a  given  territory.    

Driver  o  Motor-­‐Vehicle  Driver    o  Bicycle  Driver  

Passenger  o  Public  transport  passenger  o  Taxi  passenger  o  Non-­‐public  transport  passenger  

Resource  Owner   o  Owners  of  vehicles,  public  or  private  parking  place,  etc.  willing  to  share  or  rent  it  

Pedestrian   o  A   person   who   walks   through   the   city   and   interacts   with   traffic   lights,   journey  planners,  etc.  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 14

Analyzing  Users  

Transport  Authority  

1.  Is  there  any  category  that  you  believe  should  be  removed  or  merged  with  other?  

2.  Is  there  any  category  that  should  be  added?  

3.  Is  there  any  category  name  you  would  like  to  change?  

Driver  

Passenger  

Resource  Owner  

Pedestrian  

TAXONOMY  –  SECOND  QUESTION  TO  EXPLORE    

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 15

Technology  

TAXONOMY  

11  idenWfied  applied  technologies  classified  into  ICT  tools  and  computaWonal  techniques  

Technology  

ICTs   ComputaWonal  Tools  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 16

Technology  

TAXONOMY  ICT  To

ols  

Internet  Access     Journey  planners,  traffic  condiWons  

3G  Mobile  Internet   Parking  services,  driving  guidance  

Wi-­‐Fi  Access  Points   Geo-­‐locate  mobile  devices  

Near  Field  CommunicaWon  (NFC)   Pay  transport  services  

Closed  Circuit  Television  (CCTV)   Detect  congesWons  or  incidents  

Global  PosiWoning  System  (GPS)   Locate  near-­‐by  parking  and  public  transport  

Radio  Frequency  IdenWficaWon  (RFID)   Detect  congesWons,  green  light  for  buses  

Smart  Sensors   Detect  free  parking  

InducWve  Loop  Traffic  Detector   CounWng  vehicles  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 17

Technology  

TAXONOMY  Co

mpu

taWo

nal    Techniqu

es  

SimulaWon  Algorithms   Traffic  simulaWon  models  for  traffic  light  opWmizaWon  

Video  RecogniWon  Techniques   Algorithms   for   idenWfying   license   plates,   esWmaWng  travel  Wmes  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 18

Analyzing  Technology  ICT  To

ols  

Internet  Access    3G  Mobile  Internet  

1.  Is  there  any  category  that  you  believe  should  be  removed  or  merged  with  other?  

2.  Is  there  any  category  that  should  be  added?  

3.  Is  there  any  category  name  you  would  like  to  change?  

 

Wi-­‐Fi  Access  Points  

Near  Field  CommunicaWon  (NFC)  

Closed  Circuit  Television  (CCTV)  

Global  PosiWoning  System  (GPS)  

Radio  Frequency  IdenWficaWon  (RFID)  

Smart  Sensors  InducWve  Loop  Traffic  Detector  

Compu

taWo

nal    

Techniqu

es  

SimulaWon  Algorithms  

Video  RecogniWon  Techniques  

TAXONOMY  –  THIRD  QUESTION  TO  EXPLORE    

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 19

Delivery  Channels  

TAXONOMY  

Dynamic  Message  Sign   Current  traffic  informaWon,  parking  nearby  

Mobile  Devices   Driving  guidance,  journey  planners,  parking  services  

Smart  Card   Payment  of  public  transport  and  parking  

Short  Message  Service  (SMS)   InformaWon  about  public  bicycles,  payment  of  transport  Wckets  

Website   Journey  planners,  parking  services,  traffic  informaWon  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 20

Analyzing  Delivery  Channels  

Dynamic  Message  Sign  

1.  Is  there  any  category  that  you  believe  should  be  removed  or  merged  with  other?  

2.  Is  there  any  category  that  should  be  added?  

3.  Is  there  any  category  name  you  would  like  to  change?    

Mobile  Device  

Smart  Card  

Short  Message  Service  (SMS)  

Website  

TAXONOMY  –  FOURTH  QUESTION  TO  EXPLORE    

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 21

Benefits  

TAXONOMY  

Smart  City  Dimensions  

Smart  Economy  

Smart  Governance  

Smart  Mobility  

Smart  Environment  

Smart  Living  

Smart People

13  idenWfied  benefits  classified  across  6  smart  city  dimensions  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 22

Benefits  

TAXONOMY  Sm

art  E

cono

my  

GeneraWng  new  sources  of  income   Car  and  parking  sharing  

GeneraWng  personal  savings   Parking  guidance  (fuel),  seamless  payment  (transport)  

Smart  G

overnance  

Resolving  conflicts   IdenWfy  traffic  incidents  for  faster  response  

DetecWng  illegal  behavior   Vehicles  passing  red  light  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 23

Benefits  

TAXONOMY  Sm

art  M

obility  

FacilitaWng  journeys   MulWmodal  journey  planners,  real  Wme  informaWon  of  public  transport  

Reducing  commuWng  Wme   Driving  and  parking  guidance,  faster  green  lights  for  public  transport  

ContribuWng  to  reducing  traffic  congesWons  

Traffic  light  opWmizaWon,  driving  guidance  (alternaWve  routes)  

FacilitaWng  seamless  payment  of  services   Seamless  payment  for  transport  and  parking  places  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 24

Benefits  

TAXONOMY  Sm

art  E

nviro

nmen

t  

Reducing  CO2  emissions   Parking  and  driving  guidance,  carpooling  

ContribuWng  to  becoming  a  paperless  society   Transport  payment  through  mobile  applicaWons  and  text  messages  

Encouraging  use  of  environmentally-­‐friendly  means  of  transport   Faster  green  lights  for  buses,  journey  planners  

Smart  Living  

Improving  Safety   Real  Wme  informaWon  about  traffic  condiWons,  monitoring  traffic  and  transport  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 25

Benefits  

TAXONOMY  Sm

art  P

eople   Developing  e-­‐skills   Driving  and  parking  guidance,  journey  planners  

Developing  social  values   Car  sharing,  carpooling  (sharing  and  trust)  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 26

Analyzing  Benefits  Smart  Economy  

o  GeneraWng  new  sources  of  income  o  GeneraWng  personal  savings  

1.  Is  there  any  category  that  you  believe  should  be  removed  or  merged  with  other?  

2.  Is  there  any  category  that  should  be  added?  

3.  Is  there  any  category  name  you  would  like  to  change?  

Smart  Governance  

o  Resolving  conflicts  o  DetecWng  illegal  behavior  

Smart  Mobility  

o  FacilitaWng  journeys  o  Reducing  commuWng  Wme  o  ContribuWng  to  reducing  traffic  congesWons  o  FacilitaWng  seamless  payment  of  services  

Smart  Environment  

o  Reducing  CO2  emissions  o  ContribuWng  to  becoming  a  paperless  

society  o  Encouraging  use  of  environmentally-­‐friendly  

means  of  transport  

Smart  Living   o  Improving  safety  

Smart  People   o  Developing  e-­‐skills  o  Developing  social  values  

TAXONOMY  –  FIFTH  QUESTION  TO  EXPLORE    

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 27

Beneficiaries  

TAXONOMY  

Transport  

Authority

 

 Driv

ers  

Passen

gers  

Resource  

Owne

rs  

Society  

GeneraWng  new  sources  of  income   X   X  

GeneraWng  personal  savings   X   X   X  

Resolving  conflicts       X   X          

DetecWng  illegal  behavior   X              

FacilitaWng  journeys           X          

Reducing  commuWng  Wme       X   X          

ContribuWng  to  reducing  traffic  congesWons       X   X          

FacilitaWng  seamless  payment  of  services       X   X          

Reducing  CO2  emissions                   X  

ContribuWng  to  becoming  a  paperless  society                   X  

Encouraging  use  of  environmentally-­‐friendly  means  of  transport                   X  

Improving  safety       X   X       X  

Developing  e-­‐skills   X   X   X   X   X  

Developing  social  values   X   X  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 28

Transport  

Authority

   Driv

ers  

Passen

gers  

Resource  

Owne

rs  

Society  

GeneraWng  new  sources  of  income   X   X   1.  Are  the  benefits  idenWfied  for  each  beneficiary  correct?  

 2.  Is  there  any  

beneficiary  missing  for  a  given  benefit?  

3.  Is  there  any  beneficiary  you  would  like  to  change?  

 

GeneraWng  personal  savings   X   X   X  

Resolving  conflicts       X   X          

DetecWng  illegal  behavior   X              

FacilitaWng  journeys           X          

Reducing  commuWng  Wme       X   X          

ContribuWng  to  reducing  traffic  congesWons       X   X          

FacilitaWng  seamless  payment  of  services       X   X          

Reducing  CO2  emissions                   X  

ContribuWng  to  becoming  a  paperless  society                   X  

Encouraging  use  of  environmentally-­‐friendly  means  of  transport                   X  

Improving  safety       X   X       X  

Developing  e-­‐skills   X   X   X   X   X  

Developing  social  values   X   X  

Analyzing  Beneficiaries  

TAXONOMY  –  SIXTH  QUESTION  TO  EXPLORE    

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 29

Common  FuncWonality  

TAXONOMY  

RequesWng  near  resources   Buses,  taxis,  parking,  carpooling,  car  sharing  

RequesWng  available  near  resources   Parking,  public  bicycles,  car  sharing  

RequesWng  guidance  to  move  to  a  locaWon   Driving,  using  public  transportaWon  (fixed  or  real  Wme)  

CalculaWng  arrival  Wme   Driving,  taxis,  public  transport  

CalculaWng  cost  of  a  service  or  resource   MulWmodal  journeys,  taxi,  parking  

Sharing  a  resource   Car,  parking,  taxi,  car  ride  

Booking  a  resource   Car,  parking,  transport  Wckets  

Paying  a  service   Car,  parking,  transport,  public  bicycles,    

RequesWng  locking/unlocking  access  to  a  resource   Cars  for  car-­‐sharing,  parking    

RequesWng  records  of  mobility  services  used   Monthly  expenses  for  public  transport,  parking  

LocaWng  a  resource     Parking  places,  public  bicycles,  bus  stops  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 30

Analyzing  Common  FuncWonality  

RequesWng  near  resources  

1.  Is  there  any  category  that  you  believe  should  be  removed  or  merged  with  other?  

2.  Is  there  any  category  that  should  be  added?  

3.  Is  there  any  category  name  you  would  like  to  change?  

RequesWng  available  near  resources  

RequesWng  guidance  to  move  to  a  locaWon  

CalculaWng  arrival  Wme  

CalculaWng  cost  of  a  service  or  resource  

Sharing  a  resource  

Booking  a  resource  

Paying  a  service  

RequesWng  locking/unlocking  access  to  a  resource  

RequesWng  records  of  mobility  services  used  

LocaWng  a  resource    

TAXONOMY  –  SEVENTH  QUESTION  TO  EXPLORE    

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 31

Conclusions  

TAXONOMY  

TAXONOMY   o  Policy  Makers  o  Government  Officials  

o  Types  of  services    A  tool  for  strategy  processes  for  improving  mobility      

o  Users  

o  Technology  

o  Delivery  Channelss  

o  Benefits   Concrete  public  value  to  jusWfy  business  cases    o  Beneficiaries  

o  SoIware  Engineers  and  Developers  

o  Common  FuncWonality   A  tool  for  building  smart  mobility  services  

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A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 32

Conclusions  

TAXONOMY  

Extensions  to  the  taxonomy  

o  QuanWtaWve  benefits  

o  Government  acWons  and  policies  to  promote  the  use  of  the  services  

o  Government  plans  to  train  people  to  learn  to  use  the  services  

o  Government  efforts  to  disseminate  the  availability  of  the  services  

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THANK YOU

Guillermina Cledou HASLab INESC TEC

Universidade do Minho