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A TAXONOMY FOR SMART MOBILITY SERVICES Guillermina Cledou Dr. Elsa Estevez Prof. Luis Barbosa Focus Group UNU-‐EGOV 7 June 2016
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 2
Outline
OUTLINE
• Background
• Research Methodology
• Taxonomy
• Conclusions
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 3
EGOV Strategy for Smart Mobility
BACKGROUND
A TOOL FOR POLICY MAKERS AND GOVERNMENT OFFICIALS
o Guides the definiWon of EGOV strategies for Smart Mobility
o Provides a catalog of mobility services, applied technologies and delivery channels
o Illustrates public value that can be delivered through each type of service
o IdenWfies main users and beneficiaries
A taxonomy for Smart Mobility Services
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 4
Research Methodology
RESEARCH METHODOLOGY
Research Ques<ons
o What types of mobility services are being implemented in smart city iniWaWves?
o How such services are delivered?
o What kind of benefits are delivered through such services?
State of Research
o assess publicaWons on smart mobility
o 20 publicaWons selected
State of Prac<ce
o assess mobility services delivered in smart city iniWaWves
o 9 smart ciWes selected:
• Amsterdam, Netherlands • Barcelona, Spain • CuriWba, Brazil • Copenhagen, Denmark • Dubai, UAE
• Sea_le, USA • Songdo, South Korea • Surrey, Canada • Vienna, Austria
o 46 smart mobility iniWaWves
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 5
Taxonomy
TAXONOMY
Smart Mobility Service
Type of Service
Users Technology Delivery Channels Benefits
Common FuncWonality
Beneficiaries
12
5 11 5
11
13
5
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 6
Types of Services
TAXONOMY
Driving Guidance
(regular drivers)
o Most convenient route for moving between two places (fixed or real Wme) o Real Wme informaWon of issues that can affect mobility o Routes can be selected based on different criteria, e.g.:
• shortest • fastest
Driving Guidance
(emergency vehicles)
o Targeted to emergency vehicles – police, ambulance, and fire brigade o InstrucWons to reach a desWnaWon through the fastest route o Usually uses real Wme informaWon
Improving Transport Resources
o Replacing fuel-‐based vehicles by electric vehicles o Providing WI-‐FI in public buses o Sensors measuring number of passengers to adjust level of incoming fresh air
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 7
Types of Services
TAXONOMY
Improving Transport Infrastructure
o Enhanced funcWonality for parking places, roads, traffic lights, etc., e.g.: • devices to automaWcally open barriers in parking places • devices to detect empty parking places • dynamic led signs in the asphalt to indicate which kind of transport has priory • dynamic message signs in roads
Journey Planners
o InstrucWons for moving inside the city using one or mulWple types of transport, e.g.: • types of transport available • travel and arrival Wmes for each part of the journey • guidance for commuWng between the different types of transport
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 8
Types of Services
TAXONOMY
LocaWng Objects
o Cars o Public bicycles o Public transport o Bus stops, train staWons, subway staWons
Monitoring Traffic
o Monitor, analyze, and get insights about, traffic, including pedestrians – e.g.: • monitoring traffic at intersecWons for detecWng congesWons • monitoring corridors and cars for esWmaWng traveling Wmes • monitoring intersecWons for detecWng cars’ illegal behavior
o Provide evidence of incidents to police or other authoriWes through recorded data o Monitor simulated traffic data to evaluate impact of various events on traffic flow:
• closure of roads • adjustments in traffic lights pa_erns • weather
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 9
Types of Services
TAXONOMY
Monitoring Transport
o Insights about events on board of the vehicles o Performance based on current traveling Wmes an expected Wmes o Number of passengers
o Time spent at bus stops o Increasing demand
Parking
o Searching for unoccupied parking facility o Pre-‐booking a parking place o NegoWaWng parking fee
o Managing parking faciliWes o Announcing offered parking places
o FacilitaWng interacWons with interested users requiring the place
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 10
Types of Services
TAXONOMY
Payment
o Seamless payment of transport-‐related services: o Wckets for single or mulW-‐modal journeys o parking places
o energy for an electric vehicles o road tolls
o use of public bicycles.
ReporWng Mobility
o InformaWon about events that affect mobility: o planned events (construcWons, concerts, closure of roads, etc.) o congesWons
o current traveling Wmes
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 11
Types of Services
TAXONOMY
Sharing transport
o Sharing vehicles and journeys (personal or taxis): • announcing vehicles or taxi journeys • booking and paying for shared journeys • finding shared journeys based on different criteria • assessing the experience
Traffic Light OpWmizaWon (regular vehicles)
o AdjusWng traffic lights based on different factors to a_end changing demands: • Current traffic flow • Historical and simulated data
Traffic Light OpWmizaWon (special vehicles)
o AdjusWng traffic lights to prioriWze the moving of special vehicles: • emergency vehicles (ambulances, police, fire brigade) • public buses
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 12
Analyzing Types of Services
TAXONOMY – FIRST QUESTION TO EXPLORE Type
of services
Driving Guidance
1. Is there any category that you believe should be removed or merged with other?
2. Is there any category that should be added?
3. Is there any category name you would like to change?
Improving transport resources
Improving transport Infrastructure
Journey planners
LocaWng objects
Monitoring traffic
Monitoring transport
Parking
Payment
ReporWng mobility
Sharing transport
Traffic light opWmizaWon
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 13
Users
TAXONOMY
Transport Authority
o Agencies licensing public and commercial vehicles o Agencies for designing, building and maintaining transport resources and
infrastructures o Agencies for regulaWng and monitoring land transport in a given territory.
Driver o Motor-‐Vehicle Driver o Bicycle Driver
Passenger o Public transport passenger o Taxi passenger o Non-‐public transport passenger
Resource Owner o Owners of vehicles, public or private parking place, etc. willing to share or rent it
Pedestrian o A person who walks through the city and interacts with traffic lights, journey planners, etc.
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 14
Analyzing Users
Transport Authority
1. Is there any category that you believe should be removed or merged with other?
2. Is there any category that should be added?
3. Is there any category name you would like to change?
Driver
Passenger
Resource Owner
Pedestrian
TAXONOMY – SECOND QUESTION TO EXPLORE
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 15
Technology
TAXONOMY
11 idenWfied applied technologies classified into ICT tools and computaWonal techniques
Technology
ICTs ComputaWonal Tools
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 16
Technology
TAXONOMY ICT To
ols
Internet Access Journey planners, traffic condiWons
3G Mobile Internet Parking services, driving guidance
Wi-‐Fi Access Points Geo-‐locate mobile devices
Near Field CommunicaWon (NFC) Pay transport services
Closed Circuit Television (CCTV) Detect congesWons or incidents
Global PosiWoning System (GPS) Locate near-‐by parking and public transport
Radio Frequency IdenWficaWon (RFID) Detect congesWons, green light for buses
Smart Sensors Detect free parking
InducWve Loop Traffic Detector CounWng vehicles
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 17
Technology
TAXONOMY Co
mpu
taWo
nal Techniqu
es
SimulaWon Algorithms Traffic simulaWon models for traffic light opWmizaWon
Video RecogniWon Techniques Algorithms for idenWfying license plates, esWmaWng travel Wmes
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 18
Analyzing Technology ICT To
ols
Internet Access 3G Mobile Internet
1. Is there any category that you believe should be removed or merged with other?
2. Is there any category that should be added?
3. Is there any category name you would like to change?
Wi-‐Fi Access Points
Near Field CommunicaWon (NFC)
Closed Circuit Television (CCTV)
Global PosiWoning System (GPS)
Radio Frequency IdenWficaWon (RFID)
Smart Sensors InducWve Loop Traffic Detector
Compu
taWo
nal
Techniqu
es
SimulaWon Algorithms
Video RecogniWon Techniques
TAXONOMY – THIRD QUESTION TO EXPLORE
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 19
Delivery Channels
TAXONOMY
Dynamic Message Sign Current traffic informaWon, parking nearby
Mobile Devices Driving guidance, journey planners, parking services
Smart Card Payment of public transport and parking
Short Message Service (SMS) InformaWon about public bicycles, payment of transport Wckets
Website Journey planners, parking services, traffic informaWon
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 20
Analyzing Delivery Channels
Dynamic Message Sign
1. Is there any category that you believe should be removed or merged with other?
2. Is there any category that should be added?
3. Is there any category name you would like to change?
Mobile Device
Smart Card
Short Message Service (SMS)
Website
TAXONOMY – FOURTH QUESTION TO EXPLORE
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 21
Benefits
TAXONOMY
Smart City Dimensions
Smart Economy
Smart Governance
Smart Mobility
Smart Environment
Smart Living
Smart People
13 idenWfied benefits classified across 6 smart city dimensions
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 22
Benefits
TAXONOMY Sm
art E
cono
my
GeneraWng new sources of income Car and parking sharing
GeneraWng personal savings Parking guidance (fuel), seamless payment (transport)
Smart G
overnance
Resolving conflicts IdenWfy traffic incidents for faster response
DetecWng illegal behavior Vehicles passing red light
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 23
Benefits
TAXONOMY Sm
art M
obility
FacilitaWng journeys MulWmodal journey planners, real Wme informaWon of public transport
Reducing commuWng Wme Driving and parking guidance, faster green lights for public transport
ContribuWng to reducing traffic congesWons
Traffic light opWmizaWon, driving guidance (alternaWve routes)
FacilitaWng seamless payment of services Seamless payment for transport and parking places
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 24
Benefits
TAXONOMY Sm
art E
nviro
nmen
t
Reducing CO2 emissions Parking and driving guidance, carpooling
ContribuWng to becoming a paperless society Transport payment through mobile applicaWons and text messages
Encouraging use of environmentally-‐friendly means of transport Faster green lights for buses, journey planners
Smart Living
Improving Safety Real Wme informaWon about traffic condiWons, monitoring traffic and transport
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 25
Benefits
TAXONOMY Sm
art P
eople Developing e-‐skills Driving and parking guidance, journey planners
Developing social values Car sharing, carpooling (sharing and trust)
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 26
Analyzing Benefits Smart Economy
o GeneraWng new sources of income o GeneraWng personal savings
1. Is there any category that you believe should be removed or merged with other?
2. Is there any category that should be added?
3. Is there any category name you would like to change?
Smart Governance
o Resolving conflicts o DetecWng illegal behavior
Smart Mobility
o FacilitaWng journeys o Reducing commuWng Wme o ContribuWng to reducing traffic congesWons o FacilitaWng seamless payment of services
Smart Environment
o Reducing CO2 emissions o ContribuWng to becoming a paperless
society o Encouraging use of environmentally-‐friendly
means of transport
Smart Living o Improving safety
Smart People o Developing e-‐skills o Developing social values
TAXONOMY – FIFTH QUESTION TO EXPLORE
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 27
Beneficiaries
TAXONOMY
Transport
Authority
Driv
ers
Passen
gers
Resource
Owne
rs
Society
GeneraWng new sources of income X X
GeneraWng personal savings X X X
Resolving conflicts X X
DetecWng illegal behavior X
FacilitaWng journeys X
Reducing commuWng Wme X X
ContribuWng to reducing traffic congesWons X X
FacilitaWng seamless payment of services X X
Reducing CO2 emissions X
ContribuWng to becoming a paperless society X
Encouraging use of environmentally-‐friendly means of transport X
Improving safety X X X
Developing e-‐skills X X X X X
Developing social values X X
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 28
Transport
Authority
Driv
ers
Passen
gers
Resource
Owne
rs
Society
GeneraWng new sources of income X X 1. Are the benefits idenWfied for each beneficiary correct?
2. Is there any
beneficiary missing for a given benefit?
3. Is there any beneficiary you would like to change?
GeneraWng personal savings X X X
Resolving conflicts X X
DetecWng illegal behavior X
FacilitaWng journeys X
Reducing commuWng Wme X X
ContribuWng to reducing traffic congesWons X X
FacilitaWng seamless payment of services X X
Reducing CO2 emissions X
ContribuWng to becoming a paperless society X
Encouraging use of environmentally-‐friendly means of transport X
Improving safety X X X
Developing e-‐skills X X X X X
Developing social values X X
Analyzing Beneficiaries
TAXONOMY – SIXTH QUESTION TO EXPLORE
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 29
Common FuncWonality
TAXONOMY
RequesWng near resources Buses, taxis, parking, carpooling, car sharing
RequesWng available near resources Parking, public bicycles, car sharing
RequesWng guidance to move to a locaWon Driving, using public transportaWon (fixed or real Wme)
CalculaWng arrival Wme Driving, taxis, public transport
CalculaWng cost of a service or resource MulWmodal journeys, taxi, parking
Sharing a resource Car, parking, taxi, car ride
Booking a resource Car, parking, transport Wckets
Paying a service Car, parking, transport, public bicycles,
RequesWng locking/unlocking access to a resource Cars for car-‐sharing, parking
RequesWng records of mobility services used Monthly expenses for public transport, parking
LocaWng a resource Parking places, public bicycles, bus stops
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 30
Analyzing Common FuncWonality
RequesWng near resources
1. Is there any category that you believe should be removed or merged with other?
2. Is there any category that should be added?
3. Is there any category name you would like to change?
RequesWng available near resources
RequesWng guidance to move to a locaWon
CalculaWng arrival Wme
CalculaWng cost of a service or resource
Sharing a resource
Booking a resource
Paying a service
RequesWng locking/unlocking access to a resource
RequesWng records of mobility services used
LocaWng a resource
TAXONOMY – SEVENTH QUESTION TO EXPLORE
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 31
Conclusions
TAXONOMY
TAXONOMY o Policy Makers o Government Officials
o Types of services A tool for strategy processes for improving mobility
o Users
o Technology
o Delivery Channelss
o Benefits Concrete public value to jusWfy business cases o Beneficiaries
o SoIware Engineers and Developers
o Common FuncWonality A tool for building smart mobility services
A Taxonomy for Smart Mobility Services – Focus Group UNU-EGOV, 7 June 2016 - 32
Conclusions
TAXONOMY
Extensions to the taxonomy
o QuanWtaWve benefits
o Government acWons and policies to promote the use of the services
o Government plans to train people to learn to use the services
o Government efforts to disseminate the availability of the services
THANK YOU
Guillermina Cledou HASLab INESC TEC
Universidade do Minho