LIVEWIREA SUPPLEMENT TO OKLAHOMA LIVING

F E B R U A R Y 2 0 1 6 | V O L U M E 6 7 I S S U E 2 | P U B L I S H E D F O R M E M B E R S O F T R I - C O U N T Y E L E C T R I C C O O P E R A T I V E

CEO VIEW

System UpgradesBy Jack L. Perkins

TCEC has made significant improvements to its system infrastructure in recent years. We will continue to do so in 2016. These investments in our system help improve the safety and reliability of our electrical system, some of which is more than fifty years old.

We have recently completed or will complete substations near Texhoma, Boise City, Keyes, east of Hardesty and west of Hough. Through the process of building some of these substations, we’re able to eliminate others. Building the Keyes substation allowed us to streamline voltage in Keyes, reducing the amount of inventory we have to keep on hand and simplifying the complexity of our system.

We will also be converting voltages in the towns of Texhoma and Boise City. Again, this improves the reliability of the service we offer our members.

As a cooperative, we are committed to improving the quality of life for those we serve. Investing in our system infrastructure to continue to provide reliable electric service is one of the ways we do that. n

no one likes it when their power goes

out. TCEC members can help ensure they receive notification of planned outages and other factors that may impact their electric service by ensuring the cooperative has the best phone number, mailing address and email address to reach them.

When calling TCEC to report a power outage or make a payment, members can provide their phone number for faster account look up.

TCEC regularly conducts surveys and focus groups to gather member feedback on its performance. Members must have valid contact information on file to participate in these efforts. By answering the phone or responding to the email inquiry, members are helping to improve

their cooperative.

The cooperative also offers an e-newsletter with cooperative updates. Members

who provide an email address will receive it unless they choose not to.

Members can provide or update their contact

information on their bill’s

remittance stub, online at www.tcec.coop or by calling 580-652-2418 and speaking to a member service representative.

Current contact information ensures members do not miss important information from TCEC. n

Is your infocurrent?

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4.

Energy Efficiency Tip of the Month

Save energy and money by lowering your water heater thermostat to 120 degrees Fahrenheit. This will also slow mineral buildup and corrosion in your water heater and pipes.

Electrical Safety Tip of the Month

Do not place extension cords in high traffic areas, under carpets, or across walkways, where they pose a potential tripping hazard.

Source: Electrical Safety Foundation International

Get in control with Account OnlinePay your bill, view energy use history, set up alerts and update your contact information. The account online portal is your one-stop shop for account management anytime day or night. Enroll online at www.tcec.coop or by calling 580.652.2418.

Source: Energy.gov

Put it on the back burner with Autopay Members can choose to have their balance due automatically deducted from their bank account, credit card or debit card on a monthly basis. Enroll online, in person or by mail.

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3. Take your account with you, get TCEC MobileYou’re in control of your account from your smartphone with the TCEC Mobile app. Pay your bill, view your use, set up alerts and more. Search for “TCEC Mobile” in your app store.

Avoid Surprises - Go Levelized!Don’t like surprises in your monthly bill? Enroll in the Levelized Monthly Payment Plan (LMP) Plan, and we will calculate an average payment to keep your bills more predictable throughout the year. Enroll online or by phone.

Convenient Payment Options from TCEC

LIVEWIRE | FEBRUARY 2016 | PAGE 3

Apply for scholarshipsCEC is committed to community and invests in area youth. As part of those efforts, the cooperative funds a $1,200 scholarship to Oklahoma Panhandle

State University which is administered through OPSU’s Panhandle State Foundation.

Golden Spread Electric Cooperative (GSEC), one of TCEC’s power suppliers, offers a $2,000 scholarship to entering freshmen who plan to attend a college in Oklahoma or Texas.

Applications should be made to the Opportunity Plan.

The deadlines to apply for the scholarships are approaching soon. For more details, visit https://goo.gl/X0tWN2 .

For questions, call 580-652-2418, ext. 128 or email info@tcec.coop. n

Town Name and Address Hours

Beaver Downing’s Market 216 Douglas St.

7a-7p Mon-Sun

Boise City Moore’s Food 201 East Main Street

8a-9p Mon-Sun

Elkhart EPICTOUCH 451 Morton St.

9a-6p Mon-Sat

Goodwell 54 GAS-N-GO 227 S Aggie Ave

6a-11p Mon-Sat

Guymon Mitchell Theaters Northridge Shopping Center 1928 N. Hwy 64

24x7

Guymon Carter’s Market Place Northridge Shopping Center

7a-11p Mon-Sun

Guymon Mora’s Market 702 N Main Street

8a-9p Mon-Sun

Hooker TCEC Office - Foyer 995 Mile 46 Road

24x7

Call TCEC at 580.652.2418 or visit www.tcec.coop for more information.

For a free printable brochure on your TCEC payment options, go to: http://goo.gl/R6P4Db.

Pay in your Neighborhood with Payment CentersSelf-service kiosks are located at convenience stores, grocery stores, and other businesses across our service territory. Payment centers accept cash and checks. Payments will post to your TCEC account within 15 minutes. The below locations are subject to change.

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5. Pay ahead with Pay As You Go (PAYG)The Pay As You Go program from TCEC is simple, affordable and flexible. You decide when and how to pay your bill. You are in charge of your energy use. Plus, there are no late fees or deposits on the program. You’re in control with Pay As You Go.

PAYG

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CONTACT USTri-County Electric Cooperative 995 Mile 46 RoadP.O. Box 880 Hooker, Oklahoma 73945

Office Hours:8 a.m. - 5 p.m. Monday - Friday

Phone: 580-652-2418Toll Free: 800-522-3315E-mail: info@tcec.coopwww.tcec.coop

BOARD OF TRUSTEESDistrict 1 Jimmie L. DraperDistrict 2 Erwin ElmsDistrict 3 Ronny WhiteDistrict 4 C.J. MouserDistrict 5 Joe MayerDistrict 6 Larry DunnDistrict 7 Shawn MartinezDistrict 8 Cletus CarterDistrict 9 Larry Hodges

PAYMENT OPTIONSAutoPay (Bank or credit card draft)

Pay As You Go (Prepay)

Online Bill Pay (www.tcec.coop)

Pay by Phone (580-652-2418)

Drop off Payment (Office in Hooker)

Payment Centers (Locations below)

Town Name and Address Hours Beaver Downing’s Market

216 Douglas St.7a-7pMon-Sun

Boise City

Moore’s Food 201 East Main Street

8a-9pMon-Sun

Elkhart EPICTOUCH 451 Morton St.

9a-6p, Mon-Sat

Goodwell 54 GAS N GO 227 S. Aggie Ave

6a-11pMon-Sun

Guymon Mitchell Theaters Northridge Shopping Center, 1928 N. Hwy 64

24x7

Guymon Carter’s Market PlaceNorthridge Shopping Center, 1928 N. Hwy 64

7a-11pMon-Sun

Guymon Mora’s Market 702 N. Main Street

8a-9pMon-Sun

Hooker TCEC Office 995 Mile 46 Road

24x7

DIGITAL EDITIONwww.ok-living.coop

TCEC members who present their card at Brown & Associates Insurance in Guymon will receive ten percent off their auto insurance policy. The office has five licensed agents. They are Chelsea Cappellucci, Tammy Garrison, Kristi Beck, Phillip Brown and Dianna Brown.

“We aim to know each customer personally and understand their needs,” said Dianna Brown. “Our clients receive strong, customized service so they have confidence in their insurance plan and get the most value for their dollar.”Brown and Associates insurance agency offers a full range of products, including the following:

• Life • Individual Health • Group Health• Annuities• Retirement Strategies• Long Term Care • Home • Auto • Boat • Motorcycle• RV’s• Farm• Crop Insurance• Crop Hail coverage• Business Owners• Contractors

• Agribusiness• Personal Liability

The agency is licensed in Oklahoma, Texas and Kansas.

Brown and Associates Insurance Agents work with their clients to help them determine the coverage they need. They offer insurance from American National and other companies.

For more information, contact:

Brown & Associates Insurance Agents 917 N. Main Street Guymon, Oklahoma 580.338.7270 www.insurebrown.com

To see all participating businesses and discounts, visit www.tcec.coop. n

BROWN AND ASSOCIATES INSURANCE AGENCY IS A PARTICIPATING CO-OP CONNECTIONS BUSINESS. PICTURED FROM LEFT TO RIGHT ARE AGENTS TAMMY GARRISON, KRISTI BECK, DIANNA BROWN, PHLLIP BROWN AND CHELSEA CAPPELLUCCI.

Co-op Connections Brown & Associates Insurance

10% off auto insurance