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A Special thanks to the Companies who Support the Convention.
Diamond Sponsors Kemper Auto & Infinity
Platinum Sponsors Central Insurance Companies
Nationwide
Surplus Line Association of Arizona
Gold Sponsors Acuity Insurance
Liberty Mutual Insurance/Safeco Insurance
Pekin Insurance
RLI Insurance/Contractors Bonding & Insurance
Swiss RE Corporate Solutions
Silver Sponsors AmShield Insurance
CopperPoint Insurance Companies
ISU Insurance Agency Network
NCMIC Finance Corporation
Bronze Sponsors Berkshire Hathaway GUARD Insurance Cos
Mercury Insurance
Mutual of Enumclaw Insurance
Philadelphia Insurance Company
Prime Insurance Company
Producer’s XL
SECURA Insurance
State Auto Insurance Companies
Sponsors AFS/IBEX
CSE Insurance Group.
Encompass Insurance
The Greenspan Co./Adjusters International Homeowners of America Insurance Company R.E. Chaix & Associates Insurance Brokers, Inc.
Friday, August 23, 2019: 2 pm - 7 pm
Talking Stick Resort & Casino - 9800 Talking Stick Way, Scottsdale
Everyone is welcome to attend this FREE Trade Show at the Talking Stick Resort’s Salt River Ballroom which will
feature 131 Exhibit Booths including markets, products, services, and networking opportunities to boost your
business potential along with entertainment, food, drinks, giveaways, booth drawing prizes, and Hospitality
Suites. Grand Prizes given away every hour. No Registration or RSVPs Required. Bring all your co-workers and
industry friends.
Exhibitors: ABA Insurance Services Aegis General Insurance Agency
AFCO Credit Corporation Affordable American Insurance
AFS-IBEX Premium Financing Agency Matrix
Agents Alliance AJ Wayne
All Risks, LTD American Modern Insurance Group, Inc. American Reliable Insurance Company
AmShield Insurance AmTrust Financial
AmWINS Anchor General Insurance Agency, Inc.
Applied Systems, Inc. ASNOA
Atlas General Insurance Services BBSI
Belfor Property Restoration Benchmark Insurance Co./American Liberty Insurance Co.
BenefitMall Payroll Berkshire Hathaway GUARD Insurance Companies
BMO Harris Bank NA Builder’s & Tradesmen’s Insurance Services, Inc. (BTIS)
Burns & Wilcox of Arizona Capital Insurance Group (CIG)
Capital Premium Financing Colonial General Insurance Agency
Commercial Sector Insurance Brokers Commonwealth Casualty Company CopperPoint Insurance Companies
CSE Insurance Group Dairyland Insurance
The E&O Department/Insurance Agents Services Echelon Property & Casualty Insurance Company
EMC Insurance Cos Employers Insurance
Estrella Insurance EZLynx
Flood Control District of Maricopa County Foremost Insurance Group
Freedom National Insurance Services, Inc. Gainsco Auto Insurance
General Agents Acceptance Corp Glatfelter Public Practice
Glendale Community College Great American Insurance Group
The Greenspan Co./Adjusters International Guide One Insurance
Hallmark Financial Specialty Personal Lines HawkSoft, Inc.
Homeowners of America Insurance Company Houston International Insurance Group
Imperial PFS Independent Insurance Agents & Brokers of Arizona
Insurance Program Managers Group Insurance Technologies Corp
Insurance Training & Education Center Iroquois Group
Kemper Auto Insurance
Kowalski Construction, Inc. Legacy Insurance Services, Inc.
Lift Local Litchfield Special Risks, Inc - LSR
MacAfee and Edwards, Inc. Mexican Insurance Specialist The Main Street America Group
MAPFRE Insurance Markel Specialty Commercial
MarketScout McNeil and Company
Mercury Insurance Group Mexico Insurance Online
MexiPass International Insurance Services LLC Midwestern Insurance Alliance
MiniCo Insurance Agency Monarch E&S Insurance Services, Division of SPG Ins. Solutions
National Lloyds Insurance Nationwide
NCMIC Finance Corporation Neptune Flood
Networked Insurance Agents North American Software Associates, Inc.
Old Republic Surety Company Openly, Inc.
Pacific Gateway Insurance Agency Pacific Interstate Insurance Brokers
Pekin Insurance Pennsylvania Lumbermen’s Mutual Insurance Company
Philadelphia Insurance Company Preferred Property Program, Inc.
Prime Insurance Company Producer’s XL
Progressive Insurance R.E. Chaix & Associates Insurance Brokers, Inc.
Risk Innovations LLC Ritter Insurance Marketing
RLI RPS - Risk Placement Services
SAFECO Insurance & Liberty Mutual Company Safeway Insurance Company
SECURA Insurance SouthEast Personnel
Southwest Insurance Agents Alliance, LLC Specialty Insurance Agency Statewide Insurance Corp. Stillwater Insurance Group
Swiss RE Corporate Solutions TAPCO Underwriters
Titan Restoration of Arizona Travelers
U.S. Premium Finance UCA General Insurance Services, Inc.
UIG – The Agent Agency USG Insurance Services
Viking Bond Services, Inc. Western Pacific Insurance/Virtus Underwriting Group
Western Special Risks, Inc. a JenCap Holdings Company Worldwide Insurance Specialist, Inc.
Wright Flood Insurance
Thursday - August 22, 2019 Talking Stick Resort & Casino - 9800 Talking Stick Way, Scottsdale
Presiding Officer: IIABAZ President Kevin J. Norton, CPCU of Desert View Ins. of Arizona, LLC - Mesa
12 p.m. Convention Registration Desk Opens
1-5 p.m. Active Shooter Awareness & Response Training
Presenter: Marko Galbreath, Founder of T4Tactics, LLC - Lynchburg, Virginia
Having to face the absolute unthinkable in your workplace, church, shopping mall or school is
every person’s worst nightmare. Active shooting events are occurring more frequently through
out our country every day. The aggressor’s actions are not your fault; failure to plan and failure
to train is. (OSHA General Duty clause, Sec 5 (a) (1).
Everyone can help prevent and prepare for potential active threat situations. Preparation and
proper training can reduce the risk of one of these incidents and, if one occurs, can mitigate or
reduce the number of potential victims, civil liability and insurance costs. The T4Tactics work-
shop is dedicated to enhance preparedness for citizens to “rise to the occasion” instead of
freezing, not acting immediately or acting carelessly. Evidence based training is not sugar
coated or exaggerated and will show participants how to:
• Recognize hostile situations and attempt to diffuse them.
• Review what led up to, what worked and didn’t work and the aftermath of the
attacks at VA Tech, Columbine, The Pulse Nightclub, Platte Canyon High School
and San Bernardino.
• The training will take you well beyond the typical “Run, Hide, Fight” that so many
presenters are stuck teaching.
• Realize how everyday items along with situational awareness can be utilized to
defend yourself and save your life.
• Understand how the body reacts during extreme stressful situations.
• Learn HR and Management responsibilities before, during and after an attack.
(Threat Assessment Teams, Emergency Action Plans, Policy and Procedure, Dealing
with the media and family).
• Effective Training Components.
• Perform a “no-skills needed” maneuver to combat a gunman.
• And much more!
We encourage you to invite anyone to this informative program including clients and friends.
5:30 p.m. Topgolf Tournament 9500 Talking Stick Way, Scottsdale, AZ 85256
Amateurs and seasoned golfers alike can have a blast at this super fun golf game. Topgolf is an
amazing entertainment venue with a high-tech driving range that has climate-controlled
playing ‘bays” similar to a bowling lane. You can challenge other attendees to addictive point
-scoring golf games that anyone from the hopeful pro golfer to your neighbor’s 7-year-old kid
can play. Just picture a 215-yard outfield with dartboard-like targets in the ground. The closer
to the center or “bull’s-eye” you get and the farther out you hit your microchipped balls, the
more points you receive. Attendees can kick back in the lounge and network, participate in
the tournament, or play other games. Facility has a full-service restaurant, bar, rooftop terrace,
and plenty of HDTVs for sports and music.
Registration includes 3 hours of play, small bites, 1 drink ticket and access to a private lounge.
Friday - August 23, 2019 Talking Stick Resort & Casino - 9800 Talking Stick Way, Scottsdale
Presiding Officer: IIABAZ President Kevin J. Norton, CPCU of Desert View Ins. of Arizona, LLC - Mesa
7 a.m. Convention Registration Desk Opens
8-9 a.m. Industry Appreciation Breakfast
Russ Palmer of Titan Restoration on the Talking Stick Flood of 2018
Arizona Department of Insurance Director Keith Schraad
9-11 a.m. AI — Friend or Foe to the IA Distribution Presenter: Ron Berg, Exec Director - IIABA's Agents Council for Technology - Alexandria, Virginia
We are in a new customer-centric era characterized by rapid change and new customer
needs, expectations and demands. Technology-driven trends are interconnected and not
process silos. Each component is part of an ecosystem that is ushering in a new era and
societal reality. This audience interactive presentation will address oncoming technology
trends, artificial intelligence as an overarching topic, Machine Learning, Deep Learning, Voice
Computing, Virtual/Augmented/Mixed Reality, and also address how each of these aspects
provide challenges and opportunities for the Independent Agent distribution channel.
* Approved for 2 CE Hours in AZ
11-12 p.m. IIABAZ & Surplus Line Association of Arizona Annual Business Meetings
IIABAZ State National Director and Committee Chair Reports
IIABAZ Executive Vice President Terri Edwards Annual Report
12-2 p.m. Installation and Awards Luncheon
Former Arizona Attorney General Grant Woods
Association Awards
IIABAZ Past Presidents Recognition
Installation of 2019-2020 Officers and Directors
New President: Clebe C. Best of Crest Insurance Group - Scottsdale
2-7 p.m. Convention Trade Show — Free for all Agency and Company Personnel
Featuring 131 Exhibit Booths with Markets, Products, Services, and Networking.
Company Hospitality Suites
Golfers…
The Talking Stick Golf Club at 9998 Talking Stick Way is offering a discounted rate of
$49 per player for anyone who wants to golf on Saturday, August 24th. Book through
the Talking Stick’s Concierge or the Talking Stick Golf Club’s Sales Director Roy Smith
at [email protected] or (480) 860-2221 ext. 7304 and reference the
IIABAZ for the discount.
85th Annual Convention and Trade Show August 22-23, 2019 — Talking Stick Resort & Casino, Scottsdale
One Form Per Person.
____________ ______________________________________ _________________________________________________ _________________________________ Mr./Ms. First Name to Appear on Name Badge Last Name Designations
Are you an IIABAZ Member? circle one: YES NO Do you hold a Surplus Lines License? circle one: YES NO SL License #_________________________________
__________________________________________________________________________________________________________________________________________________ Email * Provided to Exhibitors & Sponsors who sign a Confidentiality Agreement to not distribute to other parties and only to use for invites to booths and advertising their products/services.
__________________________________________________________________________________________________________________________________________________ Agency/Company Name
____________________________________________________________ _______________________________________________ ______________________________ Business Address City State/Zip
(____________)_______________________________________ Phone
Registration Fees
Make Your Selection CHECK ONE
IIABAZ Member NON-Member AMOUNT
Full Registration All Events on Thursday & Friday—Excluding Topgolf “Includes all meal functions”
$199.00 $299.00
Partial Registration All Friday Events - Breakfast, Meetings, and Lunch
$139.00 $199.00
Surplus Line Association of Arizona Registration Arizona Surplus Lines License Required and Listed Above. Friday’s 11am SLA Meeting & 12pm Lunch only
FREE
A La Carte Items: QTY
Thursday: Active Shooter $60.00 $80.00
Friday: Breakfast Tickets $50.00 $65.00
Friday: AI—Friend or Foe to the IA Distribution $40.00 $65.00
Friday: Annual Business Meeting FREE $25.00
Friday: Luncheon Tickets $60.00 $75.00
Total Amount Due:
□ Make Check payable to IIABAZ
__________________________________________________________________ ________/____________ _______________ Credit Card Number Expiration Date Security Code
____________________________________________________ ____________________________________________________ Print Name on Card Signature of Cardholder
______________________________________________________________________________________________________________ Card Billing Address City/State/Zip
______________________________________________________________________________________________________________ Email Address for Credit Card Receipt
How to Register
By Email: [email protected]
By Fax: (602) 468-1392
By Mail: IIABAZ 333 E. Flower Street Phoenix, AZ 85012
Questions? Call: (602) 956-1851 (800) 627-3356
Cancellation Policy: $25 per person administrative charge assessed by IIABAZ for cancellations received on or before 7/31/2019.
Cancellations received on or after 8/1/2019 forfeit full registration.
No shows forfeit full registration.
Free Trade Show!
Exhibit Hall is Open to All
Friday, August 23rd
2:00 p.m. — 7:00 p.m. Talking Stick’s Salt River Ballroom
ENTRY TO TRADE SHOW IS FREE NO REGISTRATION REQUIRED
Special meal requests may be accommodated if possible and additional charges will apply. Email [email protected] with any requests by August 1, 2019 or accommodations will not be made.
Thursday, August 22, 20195:30 PM to 8:30 PM
Topgolf Scottsdale
9500 Talking Stick Way-Scottsdale
(480) 240-2402
Registration Includes:
• 3 hours of unlimited Topgolf Play
• 1 Drink Ticket per person
• Small Bites Hors d’oeuvres
• Private Lounge for attendees
Cash bar will be available during the event along with
full restaurant menu orders to your bay.
_______________________________________________ ________________________________________________________________________________________ First Name Last Name
______________________________________________________________________________________________________________________________________________ Email * Provided to Exhibitors & Sponsors who sign a Confidentiality Agreement to not distribute to other parties and only to use for invites to booths and advertising their products/services.
______________________________________________________________________________________________________________________________________________ Agency/Company Name
______________________________________________________________________________________________________________________________________________ Business Address
________________________________________________________________________ __________________ ____________________________________ City State Zip
(____________)_______________________________________ Phone
How to Register
By Fax: (602) 468-1392 By Email: [email protected] By Mail: IIAB of Arizona 333 E. Flower Street Phoenix, AZ 85012
Questions? Call: (602) 956-1851 (800) 627-3356
Cancellation Policy: $25 per person administrative charge assessed by IIABAZ for cancellations received on or before 7/31/2019.
Cancellations received on or after 8/1/2019 forfeit full registration. No shows forfeit full registration.
_____________________________________________________________________________________________________________ Additional players names if paying for multiples
□ Make Check payable to IIABAZ
__________________________________________________________________ ________/____________ _______________ Credit Card Number Expiration Date Security Code
____________________________________________________________ _____________________________________________ Print Name on Card Signature of Cardholder _____________________________________________________________________________________________________________ Card Billing Address City/St/Zip Receipt Email Address:__________________________________________________________________________________________
Registration Fee
QTY IIABAZ Member NON-Member TOTAL
Topgolf Registration — Per Person $60.00 $95.00
Talking Stick Resort & Casino 9800 Talking Stick Way, Scottsdale, AZ 85256
Discounted Rate of $114 + $20 Resort Fee & Gratuities for Single/Double
for nights of August 21-24, 2019.
Cut Off Deadline for Discounted Room Block is July 22, 2019.
Call Talking Stick’s Toll Free Reservations Number at 1-866-877-9897
Reference Booking ID #16196 to receive the discounted rate.
Check-in time is 4 PM Check-out time is 11 AM
$20.00 resort fee per day, per room will automatically be posted to guests’ individual folio.
Requests prior to and after convention dates will be accepted on a space
available basis only and at the Talking Stick Resort’s regular room rates.
All reservation requests must be guaranteed with a credit card for the reservation to be
processed and confirmed. First night deposit may be charged to hold the reservation.
To avoid cancellation charges, reservations should be cancelled 72 hours in advance.
Talking Stick’s Direct Phone Number - (480) 850-7777
Talking Stick Resort The Talking Stick Resort offers fine dining, luxury rooms, and plenty of casino action.
The culinary experts at Talking Stick Resort have created six unique restaurants for you to enjoy throughout the hotel and resort.
Whether the mood calls for fine dining, handcrafted sandwiches in a bistro, oysters on the half shell in a modern seafood bar or
just a quick snack near the casino action, Talking Stick Resort has it all — Orange Sky, Blue Coyote Café/Cantina, Black Fig Coffee
Bistro, Ocean Trail, Wandering Horse Buffet and the Players Sports Bar.
A Cultural & Entertainment Destination
The Salt River Pima-Maricopa Indian Community invites you to experience their heritage of
hospitality at the Talking Stick.
Home to amenities such as Salt River Fields, Topgolf, OdySea Aquarium, Butterfly
Wonderland, The Pavilions (shopping), iFly Indoor Skydiving and Octane Raceway, Talking
Stick is an entertainment district unlike any other you've ever seen before!
Relax while walking among butterflies or soaking up the sun pool side. Reconnect with
friends over a baseball game, a game of golf or at one of our many area restaurants. Feel
Your adrenaline rush while racing electric karts, walking among stingrays or while earning
Your wings indoor skydiving. Come see what everyone is talking about!
Conveniently located off of the Loop 101 freeway and Talking Stick Way
in Scottsdale just 20 minutes from Phoenix Sky
