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A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE Emergency Transportation Operations Director

A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

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Page 1: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

A Snapshot of New York State DOT’s Emergency Response

Tools

Rita Carlson, PEEmergency Transportation Operations Director

Page 2: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

• 511NY• Statewide Emergency Event

Resource Tracking (SEERT)• Road Status/Damage

Assessment (RSDA)

Today’s Discussion

Page 3: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation
Page 4: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

511NY

Page 5: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

What is 511NY?

One stop, real-time traffic and transit information

5

• Visit 511ny.org• Dial 5-1-1• Download Mobile

App

Page 6: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

511NY.org – Traffic Map

Camera views NY & bordering states

Expanded traffic speed coverage

More friendly layoutDetailed incident info

Page 7: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Emergency Alert Messaging

7

Page 8: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

511NY—Winter Road Conditions

Page 9: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

New 511NY Mobile App• Hands-Free App

• Route planner

• Visual and audio

traffic reports

• Traffic/Transit

Map

• Transit Trip

Planner

Page 10: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Future of 511NY

• Enhance website to feature critical information

• Timely Winter Travel Advisory reporting• Further develop social media presence• Improve Geographic Information System

(GIS) platform• Transit Trip Planner – expand schedule

information for bus & train modes

Page 11: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Statewide Emergency Event Resource Tracking

(SEERT)

Page 12: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

The Need… Resource tracking is critical Spreadsheets were unmanageable Different approach was needed

Page 13: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Evolution of SEERT… Program development started in March 2013 Testing in summer/fall Statewide drill December 12th

First real life use December 21st

Updates are made based on real life event response

Page 14: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

SEERT Software

Page 15: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

SEERT Program Benefits

Easy to use Multiple users at one time Employee information is linked to our human

resources information system program Equipment is linked to Fleet Anywhere program Hotel information is pre-populated Multiple report generation

Page 16: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

SEERT Program Challenges

Training, training, training! Consistency of data input statewide and

understanding terminology within the program Who has ability to modify the data No tracking of resources outside NYS DOT Developed as a resource tracking tool, but users are

requesting more capabilities

Page 17: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Road Status/Damage Assessment

(RSDA) Tool

Page 18: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Road Status/Damage Assessment (RSDA)

Page 19: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Road Status/Damage Assessment (RSDA)

Page 20: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Road Status/Damage Assessment (RSDA)

Page 21: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

RSDA Data for Use Outside DOT

RSDA Viewer GIS datasets &

Google Earth KML files

511NY

Page 22: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

RSDA during Irene and Lee

100 staff deployed

12,000 miles road status

5,500 damage assessments

Page 23: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

RSDA in action

Page 24: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

RSDA Future Enhancements

Mobile platform - tablets Direct tie-in to 511NY

Page 25: A Snapshot of New York State DOT’s Emergency Response Tools ·  · 2019-02-19A Snapshot of New York State DOT’s Emergency Response Tools Rita Carlson, PE. Emergency Transportation

Rita Carlson, PEEmergency Transportation Operations Director New York State Department of Transportation Albany, New York

Email: [email protected]: (518) 549-0472

Contact Information