A safety net if all else fails

Welcome to the Reps’ meeting - November 2012

Welcome CIRAS – latest news Engagement Guest Speaker – Rob Miles Interactive Workshop: Promoting CIRAS Interactive Workshop: What works? Top 10 reports Round-up exercise Questions

Bobby WrightStakeholder Engagement Manager

Today’s agenda

Latest news and update

Paul Russell, Head of CIRAS

CIRAS offering

Other transport modes

Engagement

Community

Product

Exploit learning opportunity Bringing together

All levels access

Base subscription & optional extras

Scope

Strategy headlines

Current proposed timeline

• Introduce annual ‘timeline’ engagement plan

• Director visits

• Conferences / Company events / Induction & training targeted

• Introduce CIRAS associates concept – subscription reduction offer

• Infrastructure project support – promote internal reporting / CIRAS used when all else fails (e.g. xmas works)

• Undertake workshops to re-promote/brief ‘refreshed’ product also with tailored three tier approach annually e.g.

1. Front end

2. Middle management

3. Senior management

Stakeholder engagements

Report stats periods 1-8 2012

Contacts Reports0

100

200

300

400

500

600

700

20% increase in contacts

Reports remain steady

Report by sector

36%

29%

21%

9%5% TOC

NR

Supplier

LUL

FOC

CIRAS TRENDS

Rules/Procedures Rostering Training/Briefing Welfare/OHS Environmental0%

5%

10%

15%

20%

25%

30%

35%

40%

30%

15%13% 13%

7%

35%

15%

11% 11%

7%

2010-2011

2011-2012

Value of CIRAS…….a reminder and reemphasis

• Provides a complimentary reporting line not alternative• A safety net when all else fails • An insurance policy – for all• Preventative• A learning opportunity• Collaborative network learning

Update on benchmarking

CIRAS funding is unique

Only 40% of CRSs investigate

Only 40% produce publications

CIRAS in business 17 years

Reporting OrganisationEnquires per year

ASRS 24,00

CIRAS 855

C3RS 474

REPCON 254

Australian Safety Transport Bureau

133

REC 75

SECURITAS 75

MARS 65

CSIRS 36

Industry Engagement

Bobby Wright, Stakeholder Engagement Manager

Company Visits

• Network Rail (Kent) • Network Rail (London)• Network Rail (Milton Keynes)• Colas Rail• Sure Track Rail Services• Carillion Rail• First Group• National Operational Risk Conference• Serco Docklands• Collis Engineering• John Laing Integrated Services• IOSH• National Express Group• DB Shenker

• Barhale Construction Training Centre

• Tube Lines x 3 • East Midlands Trains• Dockands Light Railway• A-Plant• First Scotrail• First TransPennine• Serco Group• ORR Workers Participation

Conference• Northern Rail• Merseyrail• First Group • New Reps meetings x 2

Website: Google Analytics

Company Visits

CIRAS - Meeting the needs of a changing industry and beyond…

Planned visits:

Senior

Middle

Front line

New avenues: other modes transport?

Raising awareness through renewed marketing and communications campaigns

Interactive website – emerging technology

Engagement

Guest Speaker

Robert Miles, HSE (Offshore)

Trade - offs & the “Unrocked boat”

Leading indicators?

• Predictive of accidents

• Gas detection vs fire alarm

• Near misses

• Tasks without procedures

• % inexperienced

• un- actioned defect reports (-ve)

• need to be things that we can change: not independent

How to stay alive...

Up and Down

Senior Management Team

Rail safety, your safety

CIRAS

Reports

Feedback

What you see looking UPSafety management and procedures

Safety defences

Operational managers

Listening to reporters exercise

Chris Langer, Research Delivery Manager

Questions

1. What are the safety concerns?

2. How much of a safety risk do you think they are?

3. Is the reporter right to come to CIRAS with the concern?

4. Do you think there are other reporting channels which could have been explored?

5. How can CIRAS facilitate the resolution of this concern?

Why people report to CIRAS?

18%

17%

16%13%9%

8%

6%5%3% 3% 2%

To get something done

To raise or highlight safety issue

Inadequate internal response

To prevent accident or injury

Ineffective action taken so far

Last resort

Recommendation or advert

Confidential

Independent or external body

Other

Seeking clarification

Lunch

Programme restarts 13:10

Workshop exercise:What works?

Chris Langer, Research Delivery Manager

Top Rated Reports

Chris Langer, Research Delivery Manager

Score 10

1. of this concern? Issue • Safety culture ‘could be improved’

Response

• As a direct result of this report, senior Managers are being asked to reiterate the purpose and importance of CIRAS to their teams and to ensure that this message is cascaded through all levels.    

Benefit • Acknowledgement of need to continuously improve safety culture

Score 10

1. of this concern? Issue • Inaccuracies in lifting plans for road rail

vehicles

Response

• Network Rail has acknowledged that planning of lifting operations with Road Rail Vehicles (RRVs) is often not being carried in accordance with requirements

Benefit • Irregularities addressed• New standard issued

Score 8

1. of this concern? Issue • Core Plant training ‘doesn’t provide practical

experience’ at subcontractor

Response

• Courses are administered in accordance with Network Rail Company Standards and comply with all lesson plans ensuring examination requirements are met.  

Benefit • Review of training undertaken

Score 8

1. of this concern? Issue • Various ‘unsafe working practices’ at Stratford

depot

Response• Training, depot practices, the quality of

components and incident reporting all reviewed after CIRAS report

Benefit • Safety briefing at depot• Further promotion of incident reporting

Score 8

1. of this concern? Issue • Long hours and excessive consecutive shifts at

a large subcontractor

Response• An investigation uncovered that some

personnel had exceeded the 14 hour door-to-door policy.

Benefit • Exceedences addressed and briefing issued

Score 8

1. of this concern? Issue • Scrap removal within three metres of the live

rail

Response• Report highlighted the need for staff working in

third rail areas to comply with an existing Network Rail task risk control sheet.

Benefit • Section Managers and contractors briefed in area

Score 8

1. of this concern? Issue • Remote control technology for machines

questioned.

Response• Technology adoption would only take place

once all the risk assessments and subsequent safe systems of work had been established and there is also a product acceptance process.

Benefit • Helped how to address future concerns if technology adopted

Score 8

1. of this concern? Issue • Managing double-shifting across

subcontractors

Response• Use of ‘Smart’ technology – including chipped

cards and smart phones – will enable benefits such as proactive recognition and fatigue management.

Benefit• Reinforces the need to improve Sentinel

scheme to prevent injury or accident• New card in 2013 with CIRAS contact details!

Score 8

1. of this concern? Issue • Clarification on consecutive 14 hour door-to-

door shifts

Response• Network Rail expect no-one to have to travel

for such distances to have them away from their homes or lodgings for more than 14 hours.

Benefit • Raising awareness of widespread practice and hidden risk

Score 7

1. of this concern? Issue • Children crossing unsafely at Melton Mowbray

Response• Network Rail regularly carry out overt

observations at peak times and risk assessments undertaken

Benefit• Continued monitoring and local community

initiatives• Footbridge in future

Round Up

Questions

Dates for next reps’ meetings:

• 17 June, London

• 19 June, York

Reps’ meetingNovember 2012

Thank you for coming