A Retired Spy Perspective on…

Establishing & Maintaining Rapport in the Workplace

www.TheRetiredSpy.com

hello@theretiredspy.com

1 (819) 669-1272

Partnership

Trust

Trust

Relationship

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SK

Building Rapport with Task-Oriented individuals

For most Task-Oriented individuals, their next thought in the process of

building rapport focuses on trust. In looking at you, they often ask

themselves these questions:

• “Can I trust this person to do what they promise?”

• “Can I trust this person’s information?”

• “Can I trust that this person is honest and truthful?”

• “Can I trust that this person will respect my time?”

• “Can I trust that this person will be logical?”

Once they decide that they can trust you, they are more likely to take the

initial connection deeper to a “relationship” and/or “partnership” stage.

From the relationship/partnership stage, they may be willing to move to

the deeper level of rapport.

Rapport Ladder

Building Rapport with People-Oriented individuals

For most People-Oriented individuals, their next reaction will come from how

they feel about you. In deciding if they can connect with you at a friendly

relationship level, they may ask themselves questions like:

• “Does this person care about me?”

• “Does this person genuinely like me?”

• “Do I feel good about this person?”

• “How does this person treat other people?”

• “Will this person listen to me?”

Once they decide that they feel good about you, they then observe how

the relationship develops (how you interact with them and others) to decide

if they can “trust” you. Once they reach the trust stage, they may be willing

to move to the deeper level of rapport.

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Rapport Ladder

DHC Training & Consulting Group P.O. Box 12032, Gatineau, QC, J8T 0C3

www.TheRetiredSpy.com hello@theretiredspy.com

Office No: 1.819.669.1272

Fax No: 1.819.643.4267

Many people often share how our unique approach to training provides more

depth and applications in their professional and personal life.

We think you will agree!

Find the training options that best fit your needs and email and/or call us today.

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