A PUBL ICAT ION OF THE 502nd A IR BASE W ING

J O I N T B A S E S A N A N T O N I O - L A C K L A N D , T E X A S • V o l . 7 3 N o . 5 0 • D e c e m b e r 1 6 , 2 0 1 6

INSIDE | Commentary 2 News 3 Community Briefs 8 Sports 13 ONLINE | http://www.JBSA.mil

Photo by Staff Sgt. Marissa GarnerThe United States Air Force Band of the West performs a Christmas medley to close out its Holiday in Blue concert Dec. 10 at Trinity University’s Laurie Auditorium in San Antonio. The concert included a variety of holiday songs from around the world, a children’s story and a sing-a-long. The USAF Band of the West performs this concert annually to spread holiday cheer throughout the city of San Antonio and display patriotism through music. The Airmen assigned to the band are highly-trained professional musicians who have dedicated themselves to serving their country through music.

Holiday in Blue spreads cheer with sounds of the season

PAGE 2 TALESPINNER December 16, 2016commentary

This newspaper is published by EN Communities, a private fi rm in no way connected with the U.S. Air Force, under exclusive written contract with JBSA-Lackland, Texas. This commercial enterprise Air Force newspaper is an authorized publication for members of the U.S. military services. Contents of the Talespinner are not necessarily the offi cial views of, or endorsed by, the U.S. government, the Department of Defense, or the Department of the Air Force.

The appearance of advertising in this publication, including inserts or supplements, does not constitute endorsement by the Department of Defense, the Department of the Air Force or EN Communities, of the products or services advertised.

Everything advertised in this publication shall be made available for purchase, use or patronage without regard to race, color, religion, sex, national origin, age, marital status, physical handicap, political affi liation, or any other non-merit factor of the purchaser, user or patron.

Editorial content is edited, prepared and provided by the Public Affairs Offi ce of the 502nd Air Base Wing. All photos, unless otherwise indicated, are U.S. Air Force photos.

Deadline for story submissionsis noon Wednesday the week prior

to publication.

Offi ce2230 Hughes Ave.JBSA-Lackland, Texas78236-5415(phone) 671-2908(fax) 671-2022Email: tale.spinner@us.af.mil

Straight Talk: 671-6397 (NEWS)

For advertising information:EN CommunitiesP.O. Box 2171 San Antonio, TX 78297250-2052

Joint Base San Antonio-Lackland

Editorial Staff

BRIG. GEN. HEATHER PRINGLE

502ND AIR BASE WING/JBSACOMMANDER

TODD G. WHITE

502ND ABW/JBSAPUBLIC AFFAIRS DIRECTOR

OSCAR BALLADARES

JBSA-LACKLAND PUBLIC AFFAIRS CHIEF

ALAIN M. POLYNICE

COMMAND INFORMATION CHIEF

SENIOR AIRMAN LYNSIE NICHOLS

SENIOR AIRMAN KRYSTAL WRIGHT

PHOTOJOURNALISTS

JEREMY GERLACH JOSE T. GARZA III

STAFF WRITERS

DOROTHY LONAS PAGE DESIGN/ILLUSTRATOR

By Master Sgt. Joshua S. HaneyRobert D. Gaylor NCO Academy

When I was in high school, I recall going to the shopping mall seeing groups of people standing with their eyes fi xed on posters displayed for purchase.

The posters appeared to be a kaleidoscope of shapes and symbols. If you looked at one long enough you might see a hidden image.

I remember standing in front of the poster, letting my focus blur, being told not to let my attention drift and not to set my sights on only one particular part of the poster.

Making those mistakes could have resulted in me missing what the poster intended for me to see.

Too often, as leaders, we fail to recognize although we may be looking at the same issue, it may appear differently to our subordinates and co-workers. We fail to take the time to ask questions, to listen or to seek the clarifi cation necessary to truly understand the issue.

A premature rush to judgment leads us to miss essential parts of the whole picture.

As the superintendent and instructor at the Robert D. Gaylor Noncommissioned Offi cer Academy, I deal with student issues daily.

I know these students for a few short weeks, which makes it very diffi cult to see things from their point of view. If I’m not careful I could lead a student down the wrong path in understanding what they are trying to communicate.

Working in a time-constrained, task-oriented environment adds to communication misinterpretation and/or

missing the root cause of an issue.We live in a “quick-fi x” society where

we are satisfi ed with spraying perfume on a skunk, fi guratively, thinking an issue is resolved, when in reality we haven’t dealt with the whole issue

An incident that brought this home to me occurred during my service as an aerospace medical technician. I remember watching a young doctor assessing an Airman, examining him, but still struggling to fi gure out what ailed him. After the room cleared, I walked in, introduced myself and began talking to him.

Through conversation and asking many questions, our communication lead me to ask him if he was thinking of committing suicide.

“Yes,” he answered. Being a bit surprised by his answer, I asked if he had an action plan for these thoughts. Again, he answered “Yes.”

My surprise now turned into fear. I looked directly in his eyes and asked him if he had done anything to initiate that plan. He looked down, almost in shame, then made eye contact with me again as he said, “I took a bottle of pills and was wondering if anyone would ask the right questions.”

I learned a valuable lesson that day that

has followed me through my Air Force career: the importance of understanding the whole picture.

This revelation has been a guide for me in various work settings. I remind myself to listen and ask clarifying questions to understand the whole picture. Listen and ask questions. Could this be the answer I had been searching for; could it be this simple?

Currently, the words “listen” and “ask questions” hang on a sign in my offi ce, just over the guest seat in front of me. Anytime anyone is seeking advice or facing a challenge, I refer to these words for inspiration and direction.

Too often leaders miss the “big picture” because they are distracted by the things around them, or solely focus on one particular problem. We must learn to look at the whole picture. That is done by asking good questions, listening, and responding only when we know we have gathered enough information to make the soundest decision.

Our Airmen have issues that can initially appear as a kaleidoscope of shapes and symbols. If we don’t focus on the whole picture we may miss the intended meaning they need us to see.

Looking at the total picture“Our Airmen have issues that can initially appear as a kaleidoscope of shapes and symbols. If we don’t focus on the whole picture we may miss the intended mean-ing they need us to see.”

– Master Sgt. Joshua S. HaneyRobert D. Gaylor NCO Academy

Friday • 6 p.m. Arrival (PG-13)Saturday • Noon Doctor Strange (3D) (PG-13) • 3 p.m. Arrival (PG-13) • 6 p.m. Hacksaw Ridge (R)

Sunday • Noon Arrival (PG-13) • 3 p.m. Hacksaw Ridge (R)

Thursday • 4 p.m. Arrival (PG-13)

Movie Line: 671-3985 or View schedules at:

https://www.shopmyexchange.com/reeltime-theatres/

Program NoteLocate the Day of the Week and Read

across for specific show times.We have one movie screen, one movie per show time. Doors open 30 minutes

prior to each show time.

FRIDAY THROUGH THURSDAY

Friday • Saturday • (3D) (PG-13) • 3 p.m. Arrival (PG-13) • 6 p.m. Hacksaw Ridge (R)

Friday Friday • Saturday • (3D) (PG-13) • 3 p.m. Arrival (PG-13) • 6 p.m. Hacksaw Ridge (R)

December 16, 2016 TALESPINNER PAGE 3newsBy Jeremy Gerlach502nd Air Base Wing Public Affairs

As the cold winds of December swirled overhead, Army Col. Michael McNeill, Combined Security Transition Command-Afghanistan contracting enabler cell director, closed in on his target, stealthily passing through a crowd.

Michael, who has been a soldier for 23 years, is currently in the middle of his deployment to Kabul, Afghanistan. But on the chilly morning of Dec. 8, the colonel had his sights set on a different objective: launching a surprise visit to see his son, Airman 1st Class Justin McNeill, graduate from basic military training at Joint Base San Antonio-Lackland.

Michael’s opportunity to reach his “target” occurred at the coin ceremony, the first part of Air Force’s basic military training graduation, held at the Pfingston Reception Center grounds.

Justin, lined up in rank with the other Airmen, received a gentle tap on the shoulder. Turning around, Justin saw his father, who he thought was still 8,000 miles away.

“This feels incredible,” Justin said, tearfully embracing his dad. “I can’t believe he’s here.”

The two McNeills have always been inseparable – sharing workouts, competitions and daily phone calls during Michael’s five deployments. But with Michael in Kabul, and Justin at BMT, their communication had been cut off over the past six months.

“I haven’t seen my dad since June and that was the hardest part of BMT, honestly,” Justin said. “The rest of training was easy compared to that. You just do what you’re told.”

The separation was equally hard on Michael, who’s always relied on his son as a workout partner and competitor.

“We always talked twice a day, we’d do workouts together and train together. This is the longest we’ve ever been apart without being able to speak,” Michael said. “On my previous deployments, I’ve at least been able to talk to Justin.”

With Justin’s graduation, the McNeills will now share more than a typical father-son bond. The Airman is heading off to pararescue indoctrination training at the Battlefield Airman School House,

located at JBSA-Lackland Medina Annex, where he looks to follow in his father’s footsteps, who is also in a special operations career field.

“Justin has grown up watching me jump out of airplanes and go through Special Forces training his whole life,” Michael said. “I’ve been through aquatics and scuba training,and Justin has been through all sorts of challenges alongside me. He’s been through having his hands and feet tied in the swimming pool, going on XTerra trail running races, mountain biking and triathlons. Watching him grow up, and now choosing this path – it’s been awesome to see.”

For Michael, simply watching his son’s graduation was a miracle. The colonel had to maneuver his way home from a country halfway across the globe while timing his 15-day rest and relaxation tour to align perfectly with Justin McNeill’s graduation week.

“If he’d have gotten his graduation date any earlier, the ceremony would have been too soon in my deployment

for me to make it back in time to see it,” Michael explained. “Everything worked out perfectly. I’m just so blessed to be here.”

In addition to the logistics, Michael and the rest of the family struggled to keep the surprise a secret from Justin for months.

“I wanted so badly to tell him I was coming to see him,” Michael chuckled. “But this is worth it.”

Jennifer McNeill, Justin’s mother, played a vital role in plugging any intelligence leaks from the rest of the family.

“Justin’s sister almost slipped up and told him their dad was coming back a couple times,” she noted while laughing. “We just couldn’t wait to see Justin’s face when Michael came home.”

During Michael’s stay stateside, the family plans to enjoy some quality time watching TV, binging on “all the potato chips” they can eat, and getting to the gym. After that, Michael heads back

toy drive for children staying at jbsa fisher houses, san antonio children’s hospital

A hospital stay is a stressful and difficult time for children and their families especially during the holidays. We would like to reassure those children staying at the local Fisher Houses and the Children’s Hospital that “Santa” will find them with Christmas toys and gifts. We hope these toys and activities will make their holiday brighter and their experience more enjoyable. This event was focused around providing much needed assistance and support to our military families and veterans, as well as families of our community.

Until Thursday, the JBSA-Lackland Rising 5/6 will be seeking new and unwrapped toys for children between the ages of infancy and 14 years old with the goal of at least 150 toys. For more information and drop off locations, call 395- 9838.

luke boulevard repair set to begin

Engineers are slated to start work on mill and overlay road repairs on Luke Boulevard from Foster Avenue through the Luke Boulevard Gate on Tuesday, according to the 502nd Civil Engineering Squadron.

Repairs, which will focus primarily on the asphalt road surface and ADA ramps on the sidewalk pavement, are scheduled to last until Mid-April 2017. While construction won’t shut down traffic, lane slowdowns will be in effect periodically, according to CES reports.

Call 502nd CES customer service at 210-671-5555 for more information on traffic plans, and gate information.

59th medical wing holiday hours

Due to upcoming holidays and Air Education and Training Command family days, 59th Medical Wing clinics and pharmacies will be closed Dec. 26, Dec. 27, and Jan. 2. The 59th MDW Urgent Care Center in the Wilford Hall Ambulatory Surgical Center basement will remain open regular hours, serving walk-in patients 24 hours, seven days a week. The UCC can be reached at 292-7331.

growden gate weekend operation hours saturday

The Growden Gate operate on new weekend hours from 5 a.m. to 5 p.m. as of Aug. 26. Commercial deliveries on weekends prior to 5 a.m. or after 5 p.m. must go through the Gateway Gate on Military Drive. These hours will be in effect on weekends only.

News in Brief Deployed colonel surprises son at BMT graduation

See SURPISE Page 7

Photo by Senior Airman Krystal WrightAirman 1st Class Justin McNeill shares a moment with his father, U. S. Army Col. Michael McNeill. Michael traveled home from a deployment to Afghanistan to see Justin's graduation, surprising the Airman in front of friends and family at a JBSA-Lackland coin ceremony Dec. 8.

PAGE 4 TALESPINNER December 16, 2016

The Air Force selected 531 senior master sergeants for promotion to chief master sergeant Dec. 8. There were 2,229 senior master sergeants eligible. The overall selection rate was 23.82 percent with an average overall score for those selected of 506.82. Selectees’ average time-in-grade was 3.23 years and time-in-service was 21.37 years. The average decorations score was 24.16 and the average U.S. Air Force Supervisory Exam score was 69.20. The average board score was 396.94. Chief master sergeant is the highest enlisted rank in the Air Force and those selected serve as commandants, superintendents, program managers, command chief master sergeants, functional managers, and career fi eld managers.

Air Force selects chief master sergeants for promotionFrom Joint Base San Antonio-Lackland

Photo by Johnny Saldivar

From Joint Base San Antonio-Randolph

Photo by Sean Worrell

December 16, 2016 TALESPINNER PAGE 5

NEW WATER OBSTACLE OPENS AT BMT’S BEAST

Photo by Sean WorrellSenior leaders from the 737th Training Support Squadron and the fi rst fl ight of trainees in Basic Military Training complete the fi rst “run through” of the new water obstacle at the Creating Leaders, Airmen and Warriors, or CLAW, mission at Joint Base San Antonio-Lackland Medina Annex Dec. 6. The CLAW mission takes place during Basic Expeditionary Airmen’s Training Week, or BEAST.

PAGE 6 TALESPINNER December 16, 2016

MTI gives trainees a dose of reality at BEAST siteJOINT BASE SAN ANTONIO FRONT AND CENTER

By Jeremy Gerlach502nd Air Base Wing Public Affairs

Basic Military Training might give Airmen the tools to succeed in their career fi eld, but the Basic Expeditionary Airman Skills Training site – the BEAST – gives them a much simpler gift: the tools to survive deployment.

The lifeblood of the BEAST is military training instructors like Staff Sgt. Britney Simpson, 319th Training Squadron Military Training Instructor. Airmen meet Simpson during their fi fth week of BMT, where they undergo a mock deployment to the site. There, Simpson puts them through a week of painstakingly simulated scenarios involving basic combat and air base defense against chemical and ground attacks.

Although the BEAST is a mock installation, the site is actually the fi rst place where reality sets in for many trainees, Simpson said.

“When these trainees grasp the concept that this is real, that the deployment will come, and that the threat is real – and all around us – that’s the most rewarding part of my work,” she said. “Knowing that what I’m teaching them could one day help them in a deployed environment, that’s one of the best things about being out here at the BEAST.”

Deployment to the BEAST can be a jarring shift for trainees who’ve spent the past four weeks living in dormitories. The site is exposed to the sweltering Texas sun, covered in sand and loose gravel and surrounded by imposing mounds of fencing wire and sandbag barricades.

“I always think of this experience as a real deployment,” Simpson explained. “You don’t create that experience without there being intensity, and that has to come from me. One day, they may be under pressure, and they will have to react. At the BEAST site, that pressure is coming from me.”

If trainees think the living conditions are adverse, that’s nothing compared to the human element Simpson brings to the table.

During chemical and ground attack simulation,

Simpson barks instructions like a traditional MTI, urging Airmen to take proper care of their fi ltration masks, body armor and weapons.

But during seemingly peaceful times at the site, Simpson surprises trainees as an insurgent infi ltrator, sharpening their situational awareness and alertness.

“Another lesson we teach deployed Airmen is they can’t allow unauthorized people on-base,” Simpson said. “There are times when we have instructors pose as infi ltrators, and Airmen can see what happens if they ignore people just trying to walk onto the installation.”

Chief Master Sgt. Scott Ransom, 319th Training Squadron superintendent, said Simpson was an ideal choice for the BEAST site because of her experience

downrange. Simpson, as a former security forces military working dog handler deployed to Iraq in 2006, has excellent installation defense instincts.

“Simpson is consistent,” he said. “She’s not fl ashy or in your face … but when you watch her run through the teaching scenarios here, it’s easy to see that she’s in her element.”

Simpson’s experience makes her a role model for trainees, Ransom added. The MTI has been under attack downrange in Iraq and wears the Army Combat Action Badge.

“Getting them to trust that we know what we’re

Photo by Staff Sgt. Marissa GarnerStaff Sgt. Britney Simpson, 319th Training Squadron military training instructor, instructs trainees on proper escalation of force procedures during a training exercise at the Joint Base San Antonio-Lackland Medina Annex Sep. 28. As a Basic Expeditionary Airman Combat Skills Training instructor, Simpson prepares future Airmen to survive and operate in a deployed environment. Skills such as identifying improvised explosive devices, hand-to-hand combat, security procedures and responding to chemical, biological, radiological, nuclear and explosives (CBRNE) attacks are taught a the BEAST facility.

See BEAST Page 10

December 16, 2016 TALESPINNER PAGE 7

By Sally L. GonzalezJBSA-Fort Sam Houston Military & FamilyReadiness Center volunteer coordinator

The 2017 Joint Base San Antonio Volunteer Award Ceremony recognizes outstanding and innovative volunteer efforts by the JBSA volunteer community, to include all branches of service. The awards honor those individuals who exemplify the role of a volunteer, as well as make a signifi cant positive impact on the lives of others.

The ceremony, scheduled for 1-3 p.m. April 26, 2017, at the Joint Base San Antonio-Fort Sam Houston Military & Family Support Center, 3060 Stanley Rd., building 2797, will be the fi rst tri-hosted (Air Force, Army and Navy) ceremony in the history of Joint Base San Antonio.

Volunteer service must have been performed at any time during the 12-month period of Jan. 1 toDec. 31. Each unit/organization, at each of the subordinate levels down to battalion or squadron,

may submit one nomination per category. Nominees can be nominated year to year, but

cannot have won award for the category they were nominated in the previous year.

The recognition ceremony is for all volunteers and is not qualifi ed by number of hours contributed, however, registration with the installation volunteer coordinator and submission of hours through the Volunteer Management Information System, or VMIS, is encouraged.

This award is open to active duty, family members, retirees and Department of Defense civilians. There are fi ve categories in which volunteers may be nominated: individual, family, teen, small group (less than 50) and large group (more than 50).

Another award is the Volunteer Excellence Award, or VEA, which was established to recognize federal civilians, family members, military retirees and federal retirees of all branches who perform outstanding volunteer community service of a

sustained, direct and consequential nature. This lifetime achievement award, authorized

by the U.S Air Force chief of staff, recognizes exceptional long-term community support which is signifi cant in character, produces tangible results and refl ects favorably on the United States armed forces.

The VEA is intended to honor direct support of community activities that may have been performed over time to include that from another military installation or local civilian community. The service performed must have been on a voluntary basis; not as part of a tasking, and must not have resulted in any personal gain. The VEA is not for active-duty service members. Nominations will be accepted Jan. 1-Feb. 24, 2017.

The following nomination writing workshops are available at the JBSA-Fort Sam Houston MFRC: Jan. 11, 1-3 p.m.; Jan. 18, 9-11 a.m.; Feb. 8, 9-11 a.m.; and Feb. 15, 1-3 p.m.

For more information, call 221-9849.

Volunteer of the Year Award ceremony recognizes year-round efforts

BAND OF THE WEST HOSTS HOLIDAY IN BLUEto Afghanistan and Justin heads to pararescue training.

After spending decades married to a special operations offi cer, Jennifer is confi dent in her son’s career choice.

“I always knew he could do it,” Jennifer said. “Justin has always followed been good at helping people, so I’m excited to see how he does.”

As for Michael, the colonel had glowing remarks on his son’s ability.

“To see him here, at the start of his career, right as I’m at the end of mine, it’s so special,” Michael noted. “We’re passing the torch.”

Looking at his father, as hundreds of fellow graduates and families bustled around them, the Justin couldn’t imagine a different career path.

“I just thought this was meant to be,” he said.

SURPRISE from Page 3

Brig. Gen. Heather Pringle, (right), 502nd Air Base Wing and Joint Base San Antonio commander, welcomes the audience to the 2016 United States Air Force Band of the West Holiday in Blue Concert Dec. 10 at Trinity University’s Laurie Auditorium in San Antonio. The band performed two concerts Dec. 10-11 which featured holiday-themed music for attendees of all ages. This annual concert is a tradition for the band as it continues its mission to serve through music. Photo by Staff Sgt. Marissa Garner

PAGE 8 TALESPINNER December 16, 2016 community

Air Force Aid Society 671-3722Airman & Family Readiness Center 671-3722Airman’s Attic 671-1780American Red Cross 844-4225Base Post Offi ce 671-1058Bowling Center 671-2271DEERS 800-538-9552Exceptional Family Member Program 671-3722Family Child Care 671-3376Legal Offi ce 671-3362Library 671-3610Medical Appointment Line 916-9900MPF ID Cards 671-6006Outdoor Recreation 925-5532TRICARE Info 800-444-5445Thrift Shop 671-3608

Lackland Spouses’ Club http://www.lacklandsc.orgForce Support Squadron http://www.lacklandfss.comLackland ISD http://www.lacklandisd.netOffi cers’ Spouses’ Club http://www.lacklandosc.orgJBSA Public website http://www.jbsa.milMy Air Force Life http://www.MyAirForceLife.com

JBSA-LACKLAND KEY FAMILY SUPPORT RESOURCES—PROTESTANT WORSHIP SERVICES

Freedom Chapel – Building 1528Contemporary Service Sun 9:30 a.m.

Religious Education Sun 11 a.m.

Gospel Service Sun 12:30 p.m.

Youth Ministry Mon 6 p.m.

—LITURGICAL SERVICEAirman Memorial Chapel – Building 5432 Sun 9:45 a.m

Religious Education Sun 10:45 a.m.

—CHURCH OF CHRISTPfi ngston – Building 6300 Sun 7:30 a.m. (Room 175)

—SEVENTH-DAY ADVENTISTGateway Chapel – Building 6300 Sat 12:30 p.m.

—CHRISTIAN SCIENCEPfi ngston – Building 6300 Sun 7:30 a.m. (Room 113)

—ORTHODOX CHRISTIANAirmen Memorial Chapel – Building 5432 Sun 8 a.m.

—PENTECOSTAL Religious Education Building – 6300 Sun 8 & 9:30 a.m. (Room. 112)

—WICCAPfi ngston – Building 6330 Sun 9 – 11 a.m. (Auditorium)

Freedom Chapel – Building 1528Open Circle 1st Tue 6 – 7 p.m.

—REFUGE STUDENT CENTERBuilding 9122 (Tech. Training & TDY Students) Wed 6 – 8 p.m.

Thu 6 – 8 p.m.

Fri 6 – 11 p.m.

Sat 12 – 9 p.m.

Sun 11 – 5 p.m.

—JEWISHAirmen Memorial Chapel – Building 5432Sabbath & Kiddush Fri 4:30 p.m.

Religious Education Sun 1:30 p.m.

—ROMAN CATHOLICFreedom Chapel – Building 1528Religious Education Sun 9 a.m.

Adult Religious Education Sun 9:15 – 10:15 a.m.

Mass Sat. 5:00 p.m. Sun 11 a.m.

Youth Ministry Sun 4 p.m.

Reconciliation Sat 4 – 4:45 p.m.

Note: Reconciliation(s) may be scheduled by appointment

—ISLAMICGlobal Ministry Center – Building 7452Jumu'ah Prayer Fri 1:30 p.m. – 2:30 p.m.

—BUDDHISTPfi ngston – Building 6330 Sun 10:45 a.m. (Room 175)

—HINDU WORSHIP Gateway Chapel – Building 6300 1st, 3rd and 5th Sat 2 – 4 p.m. (Room 13)

—ECKANKAR Gateway Chapel – Building 6300 1st, 3rd and 5th Sat 12:30 p.m.

—BAHA'IGateway Chapel – Building 6300 1st, 3rd and 5th Sun 11 a.m.

—THE CHURCH OF JESUS CHRIST OF LATTER-DAY SAINTSGateway Chapel – Building 6300Religious Education Tue 6:30 p.m.

LDS Service Sun 1 p.m.

—LUTHERAN CHURCH MISSOURI SYNODGateway Chapel – Building 6300 Every third Sun 3:30 p.m.

CHAPEL SERVICES

For more details, contact Freedom Chapel at 671-4208 or Gateway Chapel at 671-2911

FRIDAY peer to peer support group

Caregivers have the opportunity to build a support network, share experiences, and information. This group will meet 9-11 a.m. at the Airman Medical Transition Unit Conference Room, fi fth fl oor of Wilford Hall Ambulatory Surgical Center, building 4600. Call 557-2018.

mentor training

Volunteer mentors spend time with young people and encourage positive choices, and academic achievement. This training provides resources for becoming a successful mentor.

After completion, participants are placed within a local public school.

The school liaison offi ce and Community in Schools is facilitating this workshop from noon to 1:30 p.m. at the Military & Family Readiness Center, building 1249. Call 671-8388 for more information.

JAN. 11 single parent support group

A brown bag forum for both

long- and short-term single parents to connect, share helpful resources, and ways to overcome challenges as a single parent. The January meeting will focus on creating healthy relationships and meet 11:30 a.m. to 1 p.m. at the Military & Family Readiness Center, building 1249. Call 671-3723 for additional information.

JAN. 12credit building

Review what makes up a credit score and identifi es simple steps to strengthen it. The Air Force Federal Credit Union is facilitating this workshop from 11:30 a.m. to 12:30 p.m. at the Military & Family Readiness Center, building 1249. Call 671-3722 for more information.

JAN. 17 road map to your career: an employment symposium

Finding a job and building your career can be a challenge if you’re not sure where or how to start. Make connections within the city and learn about the local job market. Patrons will have an opportunity to network and speak with civilian and Nonappropriated Funds Personnel,

the Texas Workforce Commission, private industries and more. Review required supporting documents that are needed when applying for a federal job and discuss resources like Priority Placement Program, spousal preference, employment assistance, resume review, volunteer opportunities and more. It will be held 9 a.m. to Noon at the Military & Family Readiness Center, building 1249. Call 671-3722 for additional information.

JAN. 18heart link

Heart Link is an orientation for military spouses of any branch of service. Meet new friends while learning about the military mission, lifestyle, protocol and other programs available. A light breakfast and lunch will be provided, registration required. This group meets 8:30 a.m. to 2:30 p.m. at Wilford Hall Ambulatory Surgical Center, building 4600. Call 671-8388 for more information.

employment workshop Attendees to the employment

workshop can review the federal employment process, resume writing

techniques, interviewing skills and how to dress for success 8 a.m. to 1 p.m. at the Military & Family Readiness Center, building 1249. Participants need to bring a copy of their current resume. To register, call 671-3722.

JAN. 19 how to buy a house

Attendees will discuss the pro’s and con’s of renting versus home ownership, budgets, different types of loans, realtors and more. The Better Business Bureau is facilitating this workshop from 11:30 a.m. to 12:30 p.m. at the Military & Family Readiness Center, building 1249. Call 671-3722 for details.

couponing in the 21st century: there’s an app for that

Cutting coupons is a way of the past, using mobile applications couponing and saving money has become easier! Discuss the basics of the traditional couponing, ways to save on traveling, eating out, military discounts, rebates, social media tricks and more. This class will touch on a little bit of everything when it comes to saving. This workshop will be held from 9 a.m.

to 11 a.m. at the Military & Family Readiness Center, building 1249. Call 671-3722 for more information.

JAN. 20peer to peer support group

Caregivers have the opportunity to build a support network, share experiences, and information. This group will meet from 9 to 11 a.m. at the Airman Medical Transition Unit Conference Room, fi fth fl oor of Wilford Hall Ambulatory Surgical Center, building 4600. Call 557-2018.

INFORMATIONAL dla disposition services training

Training on how to turn in withdrawal of excess property is held the fi rst Monday of every month, 9-10:30 a.m. at Disposition Services San Antonio, building 4195, 2999 Parker Hill Rd., Joint Base San Antonio-Fort Sam Houston. The training is open to all units and departments that generate excess property for disposition and turn-in to the Disposition Services San Antonio Field Activity Site. Call 221-4627 or email drmssanantoniodsr@dla.mil to register or for additional information.

LOCAL BRIEFS

December 16, 2016 TALESPINNER PAGE 9

2016 JBSA Christmas Holiday HoursLackland Activities Monday Tuesday Wednesday Thursday Dec. 23 Dec. 24 Christmas Dec. 26

Arnold Hall CommunityCenter 7:30 a.m. to 7:30 p.m. 7:30 a.m. to 7:30 p.m. 7:30 a.m. to 6:30 p.m. 7:30 a.m. to 7:30 p.m 9 a.m. to 5 p.m. CLOSED CLOSED CLOSED

Arts and Crafts CLOSED 8:30 a.m. to 5:30 p.m. 8:30 a.m. to 5:30 p.m. 8:30 a.m. to 5:30 p.m 8:30 a.m. to 5:30 p.m CLOSED CLOSED CLOSED

Auto Hobby Shop CLOSED 9 a.m. to 6 p.m. 9 a.m. to 6 p.m. 9 a.m. to 6 p.m. 9 a.m. to 6 p.m. CLOSED CLOSED CLOSED

Bowling Center 11 a.m. to 10 p.m. 11 a.m. to 10 p.m. 11 a.m. to 10 p.m. 11 a.m. to 10 p.m. 11 a.m. to 10 p.m. 11 a.m. to 7 p.m. CLOSED 4 p.m. to 10 p.m.

Snack Bar 4 to 9 p.m. 11 a.m. to 9 p.m. 11 a.m. to 9 p.m. 11 a.m. to 9 p.m. 11 a.m. to 9 p.m. 11 a.m. to 6 p.m. CLOSED 4 p.m. to 9 p.m.

Gateway Child Development Program 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. CLOSED CLOSED CLOSED

Kelly Child Development Program 6 a.m. to 5:30 p.m. 6 a.m. to 5:30 p.m. 6 a.m. to 5:30 p.m. 6 a.m. to 5:30 p.m. 6 a.m. to 5:30 p.m. CLOSED CLOSED CLOSED

Lackland Child Development Program 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. CLOSED CLOSED CLOSED

Family Child Care Office Hours 7 a.m. to 4 p.m. 7 a.m. to 4 p.m. 7 a.m. to 4 p.m. 7 a.m. to 4 p.m. 7 a.m. to 4 p.m. CLOSED CLOSED CLOSED

Gateway Club CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED

Chaparral Fitness Center 5 a.m. to 10 p.m. 5 a.m. to 10 p.m. 5 a.m. to 10 p.m. 5 a.m. to 10 p.m. 5 a.m. to 10 p.m. 9 a.m. to 5 p.m. CLOSED 9 a.m. to 5 p.m.

Medina Fitness Center 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. 8 a.m. to 4 p.m. CLOSED 8 a.m. to 4 p.m.

Gateway Fitness Center 5:30 a.m. to 6 p.m. 5:30 a.m. to 6 p.m. 5:30 a.m. to 6 p.m. 5:30 a.m. to 6 p.m. 5:30 a.m. to 6 p.m. CLOSED CLOSED CLOSED

Kelly Fitness Center 6 a.m. to 3 p.m. 6 a.m. to 3 p.m. 6 a.m. to 3 p.m. 6 a.m. to 3 p.m. 6 a.m. to 3 p.m. CLOSED CLOSED CLOSED

Gillum Fitness Center 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. 5 a.m. to 9 p.m. CLOSED CLOSED CLOSED

Warhawk Fitness Center 4:30 a.m. to 10 p.m. 4:30 a.m. to 10 p.m. 4:30 a.m. to 10 p.m. 4:30 a.m. to 10 p.m. 4:30 a.m. to 10 p.m. CLOSED CLOSED CLOSED

Golf Course 7:30 a.m. to 5 p.m. 6:30 a.m. to 5 p.m. 6:30 a.m. to 5 p.m. 6:30 a.m. to 5 p.m. 6:30 a.m. to 5 p.m. 6:30 a.m. to 1 p.m. CLOSED 7:30 a.m. to 5 p.m.

Golf Course Snack Bar CLOSED 6:30 a.m. to 2 p.m. 6:30 a.m. to 2 p.m. 6:30 a.m. to 2 p.m. 6:30 a.m. to 2 p.m. 6:30 a.m. to 1 p.m. CLOSED CLOSED

Information, Tickets and Travel Office 9 a.m. to 5 p.m. 9 a.m. to 5 p.m. 9 a.m. to 5 p.m. 9 a.m. to 5 p.m. 9 a.m. to 1 p.m. CLOSED CLOSED CLOSED

Outdoor Recreation 8 a.m. to 5 p.m. CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED CLOSED

Paintball Park Appointment only Appointment only Appointment only Appointment only Appointment only Appointment only CLOSED CLOSED

Lackland FamCamp 9 a.m. to 5 p.m. 9 a.m. to 5 p.m. 9 a.m. to 5 p.m. 9 a.m. to 5 p.m. CLOSED CLOSED CLOSED CLOSED

Skylark Community Center CLOSED 7 a.m. to 5 p.m. 7 a.m. to 5 p.m. 1 to 8 p.m. CLOSED CLOSED CLOSED CLOSED

Smokin Joe’s BBQ CLOSED CLOSED CLOSED 11 a.m. to 7 p.m. CLOSED CLOSED CLOSED CLOSED

Youth Programs • School Age Program

6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. 6 a.m. to 6 p.m. CLOSED CLOSED CLOSED

• Pre-Teen Open Recreation 3 to 7 p.m. 3 to 7 p.m. 3 to 7 p.m. 3 to 7 p.m. 3 to 7 p.m. CLOSED CLOSED CLOSED

• Teen Open Recreation 3 to 9 p.m. 3 to 9 p.m. 3 to 9 p.m. 3 to 9 p.m. 3 to 9 p.m. CLOSED CLOSED CLOSED

Skylark Swimming Pool 11 a.m. to 1 p.m. 11 a.m. to 1 p.m. 11 a.m. to 1 p.m. 11 a.m. to 1 p.m. 11 a.m. to 1 p.m. CLOSED CLOSED CLOSED

Open Swim 4 to 7 p.m. 4 to 7 p.m. 4 to 7 p.m. 4 to 7 p.m. 4 to 7 p.m. CLOSED CLOSED CLOSED

PAGE 10 TALESPINNER December 16, 2016

By Jose T. Garza III502nd Air Base Wing Public Affairs

One of the many joys of the Christmas holiday season is giving to those in need; but for one organization, it is in the giving spirit all year-round.

Operation Warm Heart is an organization run by the Joint Base San Antonio-Lackland First Sergeants Council that raises funds to assist Airmen experiencing financial hardship.

The organization uses those funds to purchase JBSA-Lackland commissary gift cards or provide grants and loans for emergency situations.

Recently, the organization donated more than 336 $25 gift cards, to the JBSA-Lackland Commissary for struggling Airmen on Thanksgiving Day. The council plans to help them in some form or fashion during Christmas.

To be eligible for financial assistance, Airmen must submit a request to their first sergeant before it goes to the First Sergeants Council for a vote to determine if they meet qualifications for assistance.

Usually the council grants the

request nine out of 10 times, said Master Sgt. Gregory Love, 624th Operations Center first sergeant and Operation Warm Heart vice president.

“The Airmen are enduring a stressful situation and that simple check or gift card helps them out tremendously,” he said. “In one of my cases, a husband and wife both worked in my unit and I called both of them in and granted them commissary gift cards. It was great to see their appreciation and know they could comfortably feed their families and pay their bills.”

Love benefited from Operation Warm Heart’s assistance long before he became the organization’s vice president.

The organization provided Love, a senior airman at the time, money for vehicle transmission repairs after he only had roughly three-fourths of the cost in his savings account.

His objective is to pay it forward through his involvement with the organization.

“I hate to see people struggle, especially the people in my unit,” Love said. “I can see how it affects the mission and the morale of the unit when someone is struggling. It’s a great feeling to give back to Airmen who need it.”

Individuals can contribute to Operation Warm Heart via donations through organization fundraisers or through the Combined Federal Campaign.

Operation Warm Heart lifts Airmen’s holiday spirits

talking about, that can be challenging,“ Simpson said. “But having combat experience, they respect that.”

While Simpson leans on her downrange experience, it’s also important for her to balance this tough love with accessibility.

“We’re their discipline, but we’re their counselors, too, so they need to know they can come to us with questions or if they need help,” Simpson noted. “I’m intense, but approachable at the same time. If an airman needs to talk to me about a problem, I’m there for them –there’s a time to turn it on, and a time to turn it off. I just happen to have ‘it’ on more than I have ‘it’ off.”

So, after a week of intense survival and base defense simulations, Simpson sends her trainees on, one step

closer to active duty.“Everyone should know that these

trainees come here as civilians, but in 71/2 weeks, we’ve taken them from being a civilian to being an Airman,” she noted. “Us marching them down the bomb run, that’s not the whole journey.”

For an Air Force that is constantly seeking ways to improve base defense and installation security, having MTIs like Simpson teaching all Airmen – not just security forces personnel – to fight and survive future attacks is a valuable asset.

“Without us, there would be no Airmen to send on deployments,” said Simpson, noting that all Airmen are vital components of base defense. “When you are in times of stress, you fall back on your training. That’s what we, as instructors, are giving these Airmen here at the BEAST.”

BEAST from Page 6

December 16, 2016 TALESPINNER PAGE 11

TREES FOR TROOPS SPREAD CHRISTMAS CHEER AT

JBSA-LACKLAND

The North American Aerospace Defense Command, or NORAD, at Peterson Air Force Base, Colo., is celebrating the 61st Anniversary of tracking Santa’s yuletide journey.

The NORAD Tracks Santa website at http://www.noradsanta.org launched Dec. 1 and features Santa’s North Pole Village, which includes a holiday countdown, games, activities, and more. The website is available in English, French, Spanish, German, Italian, Japanese, Portuguese and Chinese.

Offi cial NORAD Tracks Santa apps are also available in the Windows, Apple and Google Play stores, so parents and children can countdown the days until Santa’s launch on their smart phones and tablets! Tracking opportunities are also offered on Facebook, Twitter, YouTube, Instagram and Google+. Santa followers just need to type “@noradsanta” into each search engine to get started.

Starting at 2:01 a.m. Eastern Standard Time Dec. 24, website

visitors can watch Santa make preparations for his fl ight.

NORAD’s “Santa Cams” will stream videos on the website as Santa makes his way over various locations. Then, at 6 a.m. EST, trackers worldwide can speak with a live phone

operator to inquire as to Santa’s whereabouts by dialing the toll-free number 1-877-Hi-NORAD (1-877-446-6723) or by sending an email to noradtrackssanta@outlook.com.

Any time on Dec. 24, Windows Phone users can ask Cortana for Santa’s

location, and OnStar subscribers can press the OnStar button in their vehicles to locate Santa.

NORAD Tracks Santa is truly a global experience, delighting generations of families everywhere. This is due, in large part, to the efforts and services of numerous program contributors.

It all started in 1955 when a local media advertisement directed children to call Santa direct – only the number was misprinted. Instead of reaching Santa, the phone rang through to the crew commander on duty at the Continental Air Defense Command Operations Center. Thus began the tradition, which NORAD carried on since it was created in 1958.

(Source: North American Aerospace Defense Command)

NORAD is ready to track Santa’s fl ight

Photo by Master Sgt. Charles MarshThe North American Aerospace Defense Command, or NORAD, at Peterson Air Force Base, Colo., tracks Santa’s 2015 yuletide journey.

Courtesy graphic

Courtesy photoMembers of Joint Base San Antonio-Lackland offl oad Christmas trees as part of the Trees for Troops program at the Outdoor Recreation Center on JBSA-Lackland Medina Annex Dec. 8. The trees were distributed to active duty members, Reservists, family members and Department of Defense civilians as a thank you for serving. The trees were donated by the Christmas Spirit Foundation.

PAGE 12 TALESPINNER December 16, 2016

The Holiday season can be the most joyous of times, but can also turn deadly because of fire.

From 2009-2013, Christmas trees were the item first ignited in an average of 210 reported home structure fires per year, resulting in an annual average of seven civilian fire deaths, 19 civilian fire injuries, and $17.5 million in direct property damage, according to national estimates of reported home structure fires derived from the U.S. Fire Administration’s National Fire Incident Reporting System, or NFIRS, and the National Fire Prevention Association, or NFPA.

Christmas tree fires are not common, but when they do occur they are more likely to be serious. On average, one of every 31 reported home Christmas tree fires resulted in a death, compared to an average of one death per 144 total reported home fires. In addition, two of every five, or 39 percent, home Christmas tree fires started in the living room, family room or den.

Short-circuiting tree lights are cited as the leading cause, as one of every three home Christmas tree fires are caused by electrical problems.

Joint Base San Antonio-Fire Emergency Services officials offer these safety tips for choosing and preparing Christmas trees for decoration to minimize the risk of fire and injuries.

Picking the tree• Choose a tree with fresh, green

needles that do not fall off when touched.

Placing the tree• Before placing the tree in the

stand, cut two inches from the base of the trunk.

• Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights. A heat source too close to the tree causes roughly one in every six of Christmas tree fires.

• Make sure the tree is not blocking an exit.

• Add water to the tree stand and be sure to add water daily.

Lighting the tree• Use lights that are listed by a

qualified testing laboratory. Some lights are only for indoor or outdoor use.

• Replace any string of lights with

worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.

• Never use lit candles to decorate the tree.

• Always turn off Christmas tree lights before leaving home or going to bed.

After Christmas• Get rid of the tree after Christmas

or when it dries out. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home.

• Check with your local community to find a recycling program.

• Bring outdoor electrical lights indoors after the holidays to prevent hazards and make them last longer.

As you deck the halls this holiday season, be fire smart. A small fire that spreads to a Christmas tree can grow large very quickly.

For more information about Christmas tree safety, visit the National Fire Prevention Association website at http://www.nfpa.org/education or contact the JBSA Fire Prevention Offices at JBSA-Fort Sam Houston at 221-2727, JBSA-Lackland at 671-2921 or JBSA-Randolph at 652-6915.

(Source: National Fire Prevention Association, http://www.nfpa.org)

Observe Christmas tree safety this holiday season

Courtesy graphic

Many taxpayers plan their holiday shopping and other purchases on the fact they will get their tax refund from the IRS at the earliest possible date.

In 2017, that may no longer be the case.

The Protecting Americans from Tax Hikes, or PATH, Act, signed into law December 2015, requires the IRS to hold tax refunds which include Earned Income Tax Credit, or EITC, and Additional Child Tax Credit, or ACTC, until Feb. 15, 2017.

This law requires the IRS to hold refunds until mid-February in 2017 for people claiming the EITC or the ACTC. Also, new identity theft and refund fraud safeguards by both the IRS and individual states may mean some tax returns and refunds face additional review.

Beginning in 2017, the IRS must hold the entire refund – even the portion not associated with the EITC and ACTC – until at least Feb. 15. The IRS says this change helps ensure taxpayers get the refund they are owed by giving the agency more time to help detect and prevent fraud.

“This is an important change, as some of these taxpayers are used to getting an early refund,” said IRS commissioner John Koskinen. “We want people to be aware of the change for their planning purposes during the holidays. We don’t want anyone caught by surprise if they get their refund a few weeks later than in previous years.”

As in past years, the IRS will begin accepting and processing tax returns once the filing season begins.

All taxpayers should file as usual, and tax return preparers should submit returns as they normally do. Although the IRS cannot issue refunds for some early filers until at least Feb. 15, the IRS reminds taxpayers most refunds will be issued within the normal timeframe: less than 21 days, after being accepted for processing by the IRS.

The “Where’s My Refund?” tool on http://www.IRS.gov and the IRS2Go phone app remains the best way to get the status of a refund.

(Source: Defense Media Activity)

Some early filers may not receive tax refund until after Feb. 15, 2017

Courtesy graphic

December 16, 2016 TALESPINNER PAGE 13sportsBy David DeKunder502nd Air Base Wing Public Affairs

Active-duty members, military retirees and Department of Defense civilians are staying fit, competing and experiencing unit camaraderie by participating in intramural sports programs at Joint Base San Antonio.

Each year hundreds of JBSA members participate in intramural sports programs offered by the 502nd Force Support Squadron at JBSA locations, including flag football, basketball, volleyball, softball and soccer.

Intramural sports programs are open to DOD cardholders, including active-duty, reserve and National Guard members, and military family members 18 years and older, military retirees and government civilians.

JBSA members compete in intramural leagues with the unit they are assigned to or work with. Units can compete in several sports, with intramural leagues running year-round.

Participating in intramural sports helps service members stay fit and reduce stress, said Dwayne Reed, 502nd FSS chief of fitness and sports at JBSA-Lackland.

“It provides that outlet for the four dimensions of wellness, whether it be spiritually, mentally, physically and emotionally,” he said. “At the end of the day, it’s about being fit to fight and doing their duty.”

Reed oversees an intramural sports program at JBSA-Lackland in which 30 to 36 teams - with 20 to 25 players each - participate in each sport, making it the largest at JBSA. The intramural leagues are very competitive, but help bring the base community together he said.

“Sports brings everyone together,” Reed said. “Especially during the softball season, you will see the base members bring the kids out. We have installed

barbecue grills at the picnic tables (near the fields) and we allow them to bring canopies. They are making barbecue and they are having a good time. It’s a very family-friendly atmosphere. We want people to come out and have a good time.”

At JBSA-Fort Sam Houston, there are two intramural programs - one for active-duty, military family members and retirees and government civilians, and the other for students at the Medical Education and Training Campus.

Intramural sports on the post are competitive and foster esprit de corps among unit members who compete on their teams, said Earl Young, 502nd FSS sports program manager at JBSA-Fort Sam Houston.

Each of the intramural sports leagues at JBSA-Fort Sam Houston have an average of eight to 16 teams competing in them, with 12 to 15 players per team for flag football, 11 players per team for volleyball, 13 to 14 players per team for basketball, 10 to 12 players per team for soccer and 17 to 18 players per team for softball.

In addition, JBSA-Fort Sam Houston has intramural leagues for bowling and golf, with six to eight players per team for bowling and eight per team for golf, which can have 20-plus teams competing in the sport.

Brian Hartzell, 502nd FSS METC Sports and Fitness Center sports program manager, heads up the intramural program for METC students, who on average are at JBSA-Fort Sam Houston for 10 to 12 weeks.

Participation among METC students in intramural sports leagues is strong with 140 participating in each sport Hartzell said. Intramural programs offered to METC students include flag football, basketball, softball, soccer and volleyball. Each sport averages between nine and 10 teams, with 10 to 14 students on

each team roster.Intramural sports help METC students who have just

completed basic training to fit in within their units and develop leadership skills, Hartzell said.

“It’s amazing to watch them develop as leaders on the field,” he said. “They start to communicate with each other and work out the problems on the team. At first, they don’t know how to fit in and then they will start to fit in. It’s unique to watch them develop.”

Volleyball and softball are the most popular intramural sports at the base with 12-plus teams participating in each sport, said Rikk Prado, 502nd FSS Rambler Fitness Center sports program manager at JBSA-Randolph.

Flag football and basketball average five to six teams in their leagues each year.

“We offer it for the morale of the troops,” Prado said. “It helps give that Airman who has never left his hometown integrated into his unit.”

Participants in intramural sports at JBSA-Randolph are determined to win for their units, but show sportsmanship after each game, Prado said.

Each of the intramural sports leagues at JBSA locations has a season schedule with the installation champions being determined in a playoff format. The top two finishers at each JBSA location advance to a tournament to determine the JBSA champion in their sport. METC teams do not compete in the JBSA tournament, but have their own playoff system that determines a winner in each sport.

JBSA members who want to participate in intramural sports can join their unit team, or they can be put into a pool to be placed on a team by calling 808-5710, 652-7272, or 502nd FSS JBSA-Lackland sports manager, at 671-1632. METC students can call Hartzell at 808-5707.

JBSA intramurals promote competition, exercise and camaraderie

By Jose T. Garza III502nd Air Base Wing Public Affairs

Joint Base San Antonio-Lackland will host several Air Force and Armed Forces Sports events in 2017.

The installation will host five Armed Forces and four Air Force sporting events, kicking off with Armed Forces Men’s Soccer Camp Dec. 28. The 16-day camp determines which players from all four military service branches will represent the United States in the International Military Sports Council World Football Cup, scheduled for Jan. 13-29, 2017, in Muscat, Oman.

JBSA-Lackland then hosts the All-Air Force Men and Women’s Softball Camps Aug. 31 through Sept. 17, 2017 followed by the Armed Force Men and Women Softball Tournaments Sept. 18-24, 2017.

The All-Air Force Men and Women’s Basketball Camps, Oct. 13-30, 2017, and Armed Forces Men and

Women’s Basketball Tournament, Oct. 31 through Nov. 8, 2017, caps off the year.

Dwayne Reed, JBSA-Lackland Fitness and Sports director, is “very excited” to host these events and praises the fitness and sports staff for providing “excellent customer service” to the athletes during their stay here.

“I have an awesome staff,” he said. “They put in the extra work to provide the athletes with what they need. They are the best staff in the Air Force, and are awesome and professional.”

In 2016, JBSA-Lackland hosted the All-Air Force men and women’s basketball, men’s soccer, women’s softball and rugby camps, in addition to the Armed Forces Women’s Basketball Tournament.

Providing quality customer service for the athletes is what Reed has grasped throughout the years of hosting Air Force and Armed Forces sporting events.

“It is their time to shine,” Reed explained. “My staff

is providing them everything they need to shine in front of fans, co-workers and commanders. My job is to have everything ready for them from a logistics standpoint, whether that’s getting them from and to the airport or providing them lodging.”

Assisting Reed in the hospitable responsibilities is Michael Richardson, JBSA-Lackland Fitness and Sports fitness manager and project officer for Air Force and Armed Forces teams and events on base.

As project officer, Richardson’s role is to arrange accommodations for players and coaches, book venues for camps and tournaments, and hire referees. He has served in that capacity since 2014.

His objective is to make the athletes and coaches’ stay at JBSA-Lackland be as seamless as possible.

“They are supposed to focus 100 percent on the job they are here for,” Richardson said. “The athletes’ leadership has allowed them to display their talents in military-wide competition, and we want to make their stay here be as seamless as possible by providing

More sporting events coming to JBSA-Lackland in 2017

See EVENTS Page 14

PAGE 14 TALESPINNER December 16, 2016

By Jeff ChampagneJoint Base San Antonio ICE Manager

What exactly is feedback? We hear the term all the time, but do we truly know what it is and why it can be so benefi cial?

The term “feedback” is used to describe helpful information or criticism about prior action, behavior from an individual or a service provided. This information may include suggestions how to improve on a performance, service, or product.

Feedback occurs when an environment reacts to an action or behavior. For example, “ICE feedback” is the customer’s reaction to a service, program or policy, and “employee performance feedback” is the employees’ reaction to feedback from their supervisor – the exchange of information involves both performance expected and performance exhibited.

All can benefi t from feedback. Both common sense and research make it clear – feedback and opportunities to use that feedback helps to improve and enhance on the services we provide, whether as an individual, group, squadron/unit or organization. That information can be used to make better informed decisions. It also allows us to build and maintain effective communication with others.

Effective feedback, both positive and negative, is very helpful. Feedback is valuable information that can be used to make important decisions. Top performing organizations are top performing organizations because they consistently search for ways to improve on the services they provide.

For top performing organizations continuous

process Improvement, or CPI, is not just a showy catchphrase it’s a stringent, root cause process that focuses on feedback from across the entire Joint Base San Antonio organization – customers, patients, employees, suppliers, vendors and stakeholders. Top performing organizations are not only good at accepting feedback, they deliberately ask for feedback.

Effective feedback has benefi ts for the giver, the receiver, and the wider organization. Here are fi ve reasons why ICE feedback is important.

1. ICE Feedback is making a signifi cant difference across Joint Base San Antonio. ICE has allowed us to react to feedback in Real-time and because of that we have been able to improve on the services we provide at a much faster rate. If you ask someone in your organization when feedback occurs, they will typically mention a survey, performance appraisal or

training evaluation. In actuality, feedback is around us all the time. Every time we speak to a person, co-worker, customer, vendor, etc., we communicate feedback.

2. ICE Feedback is effective listening. Whether the feedback is done verbally or via an ICE survey, the person providing the feedback needs to know they’re understood or received and they need to know that their feedback provides some value. Remember when leaving ICE feedback to check the ‘Response Requested’ box before sending your submission.

3. ICE Feedback can motivate. By asking for feedback, it can actually motivate employees to perform better. Employees like to feel valued and appreciate being asked to provide feedback that can help formulate business decisions. And feedback from client, suppliers, vendors, and stakeholders can be used to motivate to build better working relationships.

4. ICE Feedback can improve performance. Feedback is often mistaken for criticism. In fact, what is viewed as negative criticism is actually constructive criticism and is the best fi nd of feedback that can help to formulate better decisions to improve and increase performance.

5. ICE Feedback is a tool for CPI. Invest time in asking and learning about how others experience working with your organization. Continued feedback is important across the entire organization in order to remain aligned to goals, create strategies, develop products and services improvements, improve relationships, and much more. Continued feedback is the key to improving.

ICE: The truth about feedback and why it’s important

them with whatever they need.”Reed and Richardson both stressed the importance

of sports to the military.“Sports gives military athletes a break when it

comes to the four pillars of Comprehensive Airman Fitness: physical, spiritual, mental and social,” Richardson said. “At the same time competition

provides camaraderie, esprit de corps and bragging rights amongst the service branches.”

“Military-level sports brings everyone together,” he said. “Athletes take pride in wearing a Team USA or their service branch’s jersey. They are part of a unique group and they can treasure that for the rest of their lives.”

Airmen can register to participate in year-round Air Force Sports camps by visiting https://www.

myairforcelife.com/sports and downloading an Air Force Form 303.

They must fi ll out the required information listed on the form and have it signed by their supervisor and commander before submitting to the Air Force Sports Offi ce, located at JBSA-Lackland Kelly Annex.

Call 671-2632 or 395-7354 for more information on Air Force Sports registration requirements and information.

EVENTS from Page 13