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A psychologist’s guide to marketing Part of

A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

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Page 1: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

A psychologist’s guide to marketing

Part of

Page 2: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and strongerMaking brands bigger, bolder and stronger

Ross Macdonald Strategist [email protected]

Page 3: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Today

Life and careers in marketing

MadeBrave

Why marketing needs psychologists

Page 4: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Marketing

Part of

Page 5: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

So what is marketing?

Page 6: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

It’s not really this

Page 7: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Price

Place

Product

Promotion

It’s sort of this…

Page 8: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

It’s not that!

Page 9: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Marketing is the process by which a firm profitably translates customer needs into revenue.

Mark Burgess

Could we say it simpler?

Page 10: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Marketing is communication?

Page 11: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Marketing is professional communication?

Page 12: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Marketing is professional communication to change behaviour?

But this doesn’t tell you very much

Page 13: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Careers in marketing

Page 14: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Clientside Agency side

Page 15: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Web design

UX

Digital marketing

PR

Media Research

Data Analysis

Advertising

Production

Social

Brand & Strategy

Experiential

Shopper marketing

Page 16: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Web design

UX

Digital marketing

PR

Media Research

Data Analysis

Advertising

Production

Social

Brand & Strategy

Experiential

Shopper marketing

Page 17: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

We make meaningful work for ambitious brands.

We are Campfire, a Content Agency.

Page 18: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Web design

UX

Digital marketing

PR

Media Research

Data Analysis

Advertising

Production

Social

Brand & Strategy

Experiential

Shopper marketing

Page 19: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer
Page 20: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Challenge: Revive a dying brand of men’s body wash

Insight: Competitors markets aggressively to men, but most body wash is actually bought by their wife or girlfriend

Solution: Make Old Spice the brand women want to buy for their man

An example

Page 21: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Page 22: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

So where can it take me?

Page 23: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer
Page 24: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Price

Place

Product

Promotion

Advertising hotspots in

Page 25: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

What else?

Making brands bigger, bolder and stronger

Page 26: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Grad scheme Ad-hoc role

Page 27: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Tips for getting in

Read up on the industry

Go speak to people

Get familiar with great marketing (Warc, Cannes, AdWeek, Pioneering Spirit Awards) - tip, you can probably access Warc through your university log in! Make the most of it

Look for an internship or experience

Be a bit different and get excited!

Page 28: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

MadeBrave

Part of

Page 29: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Page 30: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

We are MadeBrave, a Creative Brand Agency.

We make brands bigger, bolder and stronger.

Making brands bigger, bolder and stronger

Page 31: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer
Page 32: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer
Page 33: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Our Services

CREATIVE

Planning & Strategy

Brand Design, Copy & Photography

Ideas Campaign Creation & Activation

Experiential & Ambient

Print & Production

Page 34: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Our Services

UX/UI DesignDigital Strategy & Roadmap

Website Design & Build

Optimisation

£SEOContent Strategy

& Creation

Page 35: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Our Services

Influencer Marketing

Social Media Community

Management

PPC / Display

£Audits &

ReportingSocial Media

Ad Management/ Optimisation

£Strategy

& PlanningContent Creation

Campaign Activation

Page 36: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Our Services

Training Workshops Talks / Thought leadership

Page 37: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Some of our clients

Page 38: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Awards

Page 39: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Page 40: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and strongerMaking brands bigger, bolder and stronger

Page 41: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and strongerMaking brands bigger, bolder and stronger

Page 42: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and strongerMaking brands bigger, bolder and stronger

Page 43: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and strongerMaking brands bigger, bolder and stronger

Page 44: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and strongerMaking brands bigger, bolder and stronger

Page 45: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Page 46: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Marketing needs psychologists

Page 47: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Marketing needs your skills

Man management & negotiation

Experimental design

Statistical literacy

Critical thinking

Page 48: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

It needs your understanding

How emotions influence decision making

How to build creative environments

How colour influences emotion

Validity of personality tests for hiring

Page 49: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Because marketing is about people

Marketing needs psychologists

Page 50: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Because marketing is about people

And changing their behaviour

Marketing needs psychologists

Page 51: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

The problem is, marketers sometimes forget that

Marketing needs psychologists

Page 52: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

They talk about how ‘traditional advertising’ is dead and how people are fundamentally changing.

Marketing needs psychologists

Page 53: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Page 54: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

Page 55: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

“It took millions of years for man’s instincts to develop. It will take millions more for them to even vary. It is fashionable to talk about changing man. A communicator must be concerned with unchanging man, with his obsessive drive to survive, to be admired, to succeed, to love, to take care of his own.”

Bill Bernbach

Page 56: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

And we’re suffering as a result

Page 57: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

LONG-TERM DECLINE IN % WHO AGREE “I ENJOY TV ADS AS MUCH AS THE PROGRAMMES”

Source: TGI 1984-2018

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

1984

1986

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

% of all UK adults who agree

Via BBH labs

Page 58: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Rory Sutherland and Richard Shotton among those doing it right

Page 59: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

A warning note

Page 60: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Marketing needs psychologists, but it tends to reject sticklers

Page 61: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

But be brave!

Page 62: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

If you are a psychologist working in marketing, you are the expert

Marketing needs psychologists

Page 63: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Making brands bigger, bolder and stronger

NONE OF US KNOW WHAT WE’RE DOING

Bob Hoffman

@v_praveen & @vishalostwal9

Page 64: A psychologist’s guide to marketing · & Roadmap Website Design & Build Optimisation £ Content Strategy SEO & Creation. Making brands bigger, bolder and stronger Our Services Influencer

Thanks