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8/2/2019 A Project Report on Value Chain
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A PROJECT REPORT
ON
VALUE CHANGE STRATEGY
(A Project Report submitted in partial Fulfillment of the Requirement for B.E. in
Mechanical Engineering subject)
Submitted by
Mr. Khan Mohd Yusuf
(Mechanical Engineering)
Guided By
Honble and respected
Prof. Affaq Jamadar
Professor (Mechanical Engineering Department)
DEPARTMENT OF MECHANICALENGINEERING
ACADEMIC YEAR20010-11
ACKNOWLEDGEMENT
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It is indeed a matter of great pleasure & privilege to be able to
present this Project report on Market Brokers under the valuable guidance of
Prof.Affaq Jamadar, Professor of Department (Mechanical Engineering).
I would like to express my deep sense of gratitude to my guide Mr.
Affaq for his valuable guidance, advice, & constant aspiration to my work.
I am also thankful to my all teachers & Principal ofM.H. SABOO
SIDDIKfor providing me constant support & facilities.
Lastly I would like to express my sincere gratefulness to all those
people who have helped me directly or indirectly for the completion of this work.
Thanking .
CERTIFICATE
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Anjuman-I-Islam,s
M.H. SABOO SIDDIKCOLLEGE OF ENGINEERING
8, Saboo Siddik Polytechnic road, Byculla, Mumbai-400008
CLASS: T.E. Mech SEM: 6
This is to certify that
Khan Mohd Yusuf (roll no: 19)
Have satisfactorily completed the required thing for the project of the topic
name MARKET BROKERS for the year 2011-2012, part of ELECTRONIC
COMMERCE AND INDUSTRIAL FINANCE in a satisfactory manner as per
the curriculum laid down by the university of Mumbai.
HOD Lecturer in charge Principal(sign) (sign) (sign)
VALUE CHANGE STRATEGY
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INTRODUCTION:
The value chain is a concept from business management that was first described
and popularized by Michael Porter in his 1985 best-seller, Competitive Advantage:
Creating and Sustaining Superior Performance
To better understand the activities through which a firm develops a competitive
advantage and creates shareholder value, it is useful to separate the business
system into a series of value-generating activities referred to as the value chain. In
his 1985 bookCompetitive Advantage, Michael Porter introduced a generic value
chain model that comprises a sequence of activities found to be common to a wide
range of firms. Porter identified primary and support activities as shown in the
following diagram:
Porter's Generic Value Chain
InboundLogistics
> Operations >OutboundLogistics
>Marketing&
Sales> Service >
MA
RG
IN
Firm Infrastructure
HR Management
Technology Development
Procurement
The goal of these activities is to offer the customer a level of value that exceeds the
cost of the activities, thereby resulting in a profit margin.
The primary value chain activities are:
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y Inbound Logistics: the receiving and warehousing of raw materials, and theirdistribution to manufacturing as they are required.
y Operations: the processes of transforming inputs into finished products andservices.
y Outbound Logistics: the warehousing and distribution of finished goods.y Marketing & Sales: the identification of customer needs and the generation
of sales.
y Service: the support of customers after the products and services are sold tothem.
These primary activities are supported by:
y The infrastructure of the firm: organizational structure, control systems,company culture, etc.
y Human resource management: employee recruiting, hiring, training,development, and compensation.
y Technology development: technologies to support value-creating activities.y Procurement: purchasing inputs such as materials, supplies, and equipment.
The firm's margin or profit then depends on its effectiveness in performing these
activities efficiently, so that the amount that the customer is willing to pay for the
products exceeds the cost of the activities in the value chain. It is in these activities
that a firm has the opportunity to generate superior value. A competitive advantage
may be achieved by reconfiguring the value chain to provide lower cost or better
differentiation.
The value chain model is a useful analysis tool for defining a firm's core
competencies and the activities in which it can pursue a competitive advantage as
follows:
y Cost advantage: by better understanding costs and squeezing them out ofthe value-adding activities.
y Differentiation: by focusing on those activities associated with corecompetencies and capabilities in order to perform them better than do
competitors.
Cost Advantage and the Value Chain
A firm may create a cost advantage either by reducing the cost of
individual value chain activities or by reconfiguring the value chain.
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Once the value chain is defined, a cost analysis can be performed by
assigning costs to the value chain activities. The costs obtained from theaccounting report may need to be modified in order to allocate them
properly to the value creating activities.
Porter identified 10 cost drivers related to value chain activities:
y Economies of scaley Learningy Capacity utilizationy Linkages among activitiesy Interrelationships among business unitsy Degree of vertical integrationy Timing of market entryy Firm's policy of cost or differentiationy Geographic locationy Institutional factors (regulation, union activity, taxes, etc.)
A firm develops a cost advantage by controlling these drivers better than
do the competitors.
A cost advantage also can be pursued by reconfiguring the value chain.Reconfiguration means structural changes such a new production
process, new distribution channels, or a different sales approach. For
example, FedEx structurally redefined express freight service byacquiring its own planes and implementing a hub and spoke system.
Differentiation and the Value Chain
A differentiation advantage can arise from any part of the value chain. For
example, procurement of inputs that are unique and not widely available to
competitors can create differentiation, as can distribution channels that offer high
service levels.
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Differentiation stems from uniqueness. A differentiation advantage may be
achieved either by changing individual value chain activities to increase
uniqueness in the final product or by reconfiguring the value chain.
Porter identified several drivers of uniqueness:
y Policies and decisionsy Linkages among activitiesy Timingy Locationy Interrelationshipsy Learningy Integrationy Scale (e.g. better service as a result of large scale)y Institutional factors
Many of these also serve as cost drivers. Differentiation often results in greater
costs, resulting in tradeoffs between cost and differentiation.
There are several ways in which a firm can reconfigure its value chain in order to
create uniqueness. It can forward integrate in order to perform functions that once
were performed by its customers. It can backward integrate in order to have more
control over its inputs. It may implement new process technologies or utilize new
distribution channels. Ultimately, the firm may need to be creative in order to
develop a novel value chain configuration that increases product differentiation.
Technology and the Value Chain
Because technology is employed to some degree in every value creating activity,
changes in technology can impact competitive advantage by incrementally
changing the activities themselves or by making possible new configurations of the
value chain.
Various technologies are used in both primary value activities and support
activities:
y Inbound LogisticsTechnologieso Transportationo Material handling
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o Material storageo Communicationso Testingo Information systems
y OperationsTechnologieso Processo Materialso Machine toolso Material handlingo Packagingo Maintenanceo Testingo Building design & operationo Information systems
y Outbound LogisticsTechnologieso Transportationo Material handlingo Packagingo Communicationso Information systems
y Marketing & SalesTechnologieso Mediao Audio/videoo Communicationso Information systems
y Service Technologieso Testingo Communicationso Information systems
Note that many of these technologies are used across the value chain. For example,information systems are seen in every activity. Similar technologies are used in
support activities. In addition, technologies related to training, computer-aided
design, and software development frequently are employed in support activities.
To the extent that these technologies affect cost drivers or uniqueness, they can
lead to a competitive advantage.
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Linkages Between Value Chain Activities
Value chain activities are not isolated from one another. Rather, one value chain
activity often affects the cost or performance of other ones. Linkages may exist
between primary activities and also between primary and support activities.
Consider the case in which the design of a product is changed in order to reduce
manufacturing costs. Suppose that inadvertantly the new product design results in
increased service costs; the cost reduction could be less than anticipated and even
worse, there could be a net cost increase.
Sometimes however, the firm may be able to reduce cost in one activity and
consequently enjoy a cost reduction in another, such as when a design change
simultaneously reduces manufacturing costs and improves reliability so that the
service costs also are reduced. Through such improvements the firm has the
potential to develop a competitive advantage.
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Analyzing Business Unit Interrelationships
Interrelationships among business units form the basis for a horizontal strategy.
Such business unit interrelationships can be identified by a value chain analysis.
Tangible interrelationships offer direct opportunities to create a synergy among
business units. For example, if multiple business units require a particular raw
material, the procurement of that material can be shared among the business units.
This sharing of the procurement activity can result in cost reduction. Such
interrelationships may exist simultaneously in multiple value chain activities.
Unfortunately, attempts to achieve synergy from the interrelationships among
different business units often fall short of expectations due to unanticipated
drawbacks. The cost of coordination, the cost of reduced flexibility, and
organizational practicalities should be analyzed when devising a strategy to reapthe benefits of the synergies.
Outsourcing Value Chain Activities
A firm may specialize in one or more value chain activities and outsource the rest.
The extent to which a firm performs upstream and downstream activities is
described by its degree of vertical integration.
A thorough value chain analysis can illuminate the business system to facilitate
outsourcing decisions. To decide which activities to outsource, managers must
understand the firm's strengths and weaknesses in each activity, both in terms of
cost and ability to differentiate. Managers may consider the following whenselecting activities to outsource:
y Whether the activity can be performed cheaper or better by suppliers.y Whether the activity is one of the firm's core competencies from which
stems a cost advantage or product differentiation.
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y The risk of performing the activity in-house. If the activity relies on fast-changing technology or the product is sold in a rapidly-changing market, it
may be advantageous to outsource the activity in order to maintain flexibility
and avoid the risk of investing in specialized assets.
y Whether the outsourcing of an activity can result in business processimprovements such as reduced lead time, higher flexibility, reduced
inventory, etc.
The Value Chain System
A firm's value chain is part of a larger system that includes the value chains of
upstream suppliers and downstream channels and customers. Porter calls this series
of value chains the value system, shown conceptually below:
The Value System
... >Supplier
Value Chain>
Firm
Value Chain>
Channel
Value Chain>
Buyer
Value Chain
Linkages exist not only in a firm's value chain, but also between value chains.
While a firm exhibiting a high degree of vertical integration is poised to better
coordinate upstream and downstream activities, a firm having a lesser degree of
vertical integration nonetheless can forge agreements with suppliers and channel
partners to achieve better coordination. For example, an auto manufacturer mayhave its suppliers set up facilities in close proximity in order to minimize transport
costs and reduce parts inventories. Clearly, a firm's success in developing and
sustaining a competitive advantage depends not only on its own value chain, but on
its ability to manage the value system of which it is a part.
Significance
The value chain framework quickly made its way to the forefront of management
thought as a powerful analysis tool for strategic planning. The simpler concept ofvalue streams, a cross-functional process which was developed over the next
decade, had some success in the early 1990s
The value-chain concept has been extended beyond individual firms. It can apply
to whole supply chains and distribution networks. The delivery of a mix of
products and services to the end customer will mobilize different economic factors,
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each managing its own value chain. The industry wide synchronized interactions of
those local value chains create an extended value chain, sometimes global in
extent. Porter terms this larger interconnected system of value chains the "value
system." A value system includes the value chains of a firm's supplier (and their
suppliers all the way back), the firm itself, the firm distribution channels, and the
firm's buyers (and presumably extended to the buyers of their products, and so on).
Capturing the value generated along the chain is the new approach taken by many
management strategists. For example, a manufacturer might require its parts
suppliers to be located nearby its assembly plant to minimize the cost of
transportation. By exploiting the upstream and downstream information flowing
along the value chain, the firms may try to bypass the intermediaries creating new
business models, or in other ways create improvements in its value system.
Value chain analysis has also been successfully used in large Petrochemical Plant
Maintenance Organizations to show how Work Selection, Work Planning, WorkScheduling and finally Work Execution can (when considered as elements of
chains) help drive Lean approaches to Maintenance. The Maintenance Value Chain
approach is particularly successful when used as a tool for helping Change
Management as it is seen as more user friendly than other business process tools.
Value chain approach could also offer a meaningful alternative to valuate private
or public companies when there is a lack of publically known data from direct
competition, where the subject company is compared with, for example, a known
downstream industry to have a good feel of its value by building useful
correlations with its downstream companies.Value chain analysis has also beenemployed in the development sector as a means of identifying poverty reduction
strategies by upgrading along the value chain. Although commonly associated
with export-oriented trade, development practitioners have begun to highlight the
importance of developing national and intra-regional chains in addition to
international ones.
SCOR
The Supply-Chain Council, a global trade consortium in operation with over 700member companies, governmental, academic, and consulting groups participating
in the last 10 years, manages the Supply-Chain Operations Reference (SCOR), the
de facto universal reference model for Supply Chain including Planning,
Procurement, Manufacturing, Order Management, Logistics, Returns, and Retail;
Product and Service Design including Design Planning, Research, Prototyping,
Integration, Launch and Revision, and Sales including CRM, Service Support,
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Sales, and Contract Management which are congruent to the Porter framework.
The SCOR framework has been adopted by hundreds of companies as well as
national entities as a standard for business excellence, and the US DOD has
adopted the newly-launched Design-Chain Operations Reference (DCOR)
framework for product design as a standard to use for managing their development
processes. In addition to process elements, these reference frameworks also
maintain a vast database of standard process metrics aligned to the Porter model, as
well as a large and constantly researched database of prescriptive universal best
practices for process execution.
Value Chain Strategy
The value chain categorizes the generic value-adding activities of an organization.
The "primary activities" include: inbound logistics, operations (production),
outbound logistics, marketing and sales (demand), and services (maintenance). The"support activities" include: administrative infrastructure management, human
resource management, technology (R&D), and procurement.
Management of these activities and linkages between these activities is a source of
competitive advantage. Value Chain strategy involves end-to-end, "Extended
Enterprise" planning of supply and distribution strategy. The objective of value
chain strategy is to design an upstream and downstream supply chain that provides
the right balance of flexibility and cost-efficiency while meeting the requirements
of the marketplace.