A Presentation on Tata Timken

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    TATA TIMKEN COMPANYLTD

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    About the company

    US based company

    Manufacturer of tapered roller bearings

    Started its operations in India in 1992 in collaboration withTISCO

    Second largest manufacturer of tapered roller bearings in India.

    Capacity installed for production 3 million units(standard bearingsand bearings for trucks, utility vehicles and railways)

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    Key events in the case

    The US based company Timken purchased Tata's 40%holding in the joint venture and made It 80%

    The company accumulated losses of Rs 50 crore by theend of 1995

    Company Expanded by Rs 32 crore in March 1998

    Timken group acquisition include MPB Group nowTimken aerospace and super precision bearings

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    Change in the scenario

    Tata group decides to withdraw from thejoint venture.

    Company to be renamed Timken India ltd.

    Timkens plans to expand after the takeover

    Greater control encourages them to bring innew technology.

    Strategy is to look at the past sales for thefuture

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    Sales Sequence Charts (with SPSS)

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    Initial Analysis

    Descriptive Statistics

    N Minimum Maximum Mean Std. Deviation

    2000 12 27 87 53.58 19.360

    2001 12 34 78 60.17 15.081

    2002 12 39 98 67.33 18.980

    2003 12 38 98 73.25 20.078

    Valid N (listwise) 12 79

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    Initial Analysis (Contd.)

    Communalities

    Initial Extraction

    2000 1.000 .955

    2001 1.000 .967

    2002 1.000 .966

    2003 1.000 .976

    Extraction Method: Principal Component Analysis.

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    Initial Analysis (Contd.)

    Total Variance Explained

    Component Initial Eigenvalues Extraction Sums of Squared Loadings

    Total % of Variance Cumulative % Total % of Variance Cumulative %

    1 3.864 96.597 96.597 3.864 96.597 96.597

    2 .068 1.710 98.307

    3 .046 1.162 99.468

    4 .021 .532 100.000

    Extraction Method: Principal Component Analysis.

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    Initial Analysis (Contd.)

    Component Matrixa

    Component

    1

    2000 .977

    2001 .983

    2002 .983

    2003 .988

    Extraction Method: Principal Component Analysis.

    a. 1 components extracted.

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    The forecasting Process

    Develop forecastingprocedure

    Select forecastanalysis method

    Comprehensive totalforecast procedure

    Collect , collate,gather and analyze

    the data

    Forecast objectives

    Evaluateperformance resultsagainst the forecasts

    Make and finalizethe forecast

    Determineindependent

    and dependent

    variables

    Present all the

    assumptions

    about data

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    Designing Sales Territories

    1. Selecting a basic geographical control unit

    2. Determining the sales potential present in each area

    3. Combining control units into tentative territories

    4. Adjusting for differences in coverage difficulty

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    Q1. Factors that Sales Manager takes into account before

    deciding on a Sales Territory

    Coverage of the market

    Sales Potential

    Improving sales force morale

    Matching seller effort to meet customer needs

    Sales volume approximation

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    The Approach

    1) Market build up approach

    2) Work load approach

    Market build up approach

    Method of estimating the revenue potential of an industrial market by identifying the

    number of potential buyers in the market and the purchase requirements of each

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    Geographical Control Unit is the unit of geography that is

    combined to form a sales territory

    Q2.Geographical Control Unit definition and its

    importance

    COUNTRIES CITIES

    STATE OF PROVINCES ZIP CODES

    COUNTIES CENSUS TRACTS

    METROPOLITAN AREA CUSTOMERS

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    Reasons for forming GCUs

    Sales force

    effectiveness

    Major

    Trading

    Areas

    Product Life

    cycle change

    Product line

    change

    Customer

    Relocations

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    Q3. Workload approach

    An approach in setting sales force size in which the

    company groups into different size classes and then

    determines how many salespeople are needed to call

    on them the desired number of times

    Number of Customers X Call Frequency

    Average weekly call rate X Number of working weeks per

    year

    =No. of salesmen

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    Q4. Features of a good sales territory computer

    program

    Benefit: Customers will be contacted and serviced by onesalesperson, which prevents duplication of effort.

    Product/Service profiling

    Easy to useCompatibility

    Flexible and adaptive

    Scope of customization

    Easy to share information

    Mapping staff expertise

    Customer/prospect profiling

    Competitor Territory

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    Q5. Importance of maps and spreadsheets

    Territory alignment and optimization :Todays competitive marketplace, companies cannot afford to have inefficiently

    designed territories

    Efficient territory design:

    1.Over 40% of all field sales reps have either too much work or too little work.

    2.The average field sales rep spends approximately 20% of their time traveling. More

    efficient territory design results in less travel time which translates into more selling

    time

    Managing most valuable asset:

    Focus on most critical area within different territories can boost sales by 2-7 %

    Sales advantage:

    1.Unique sales advantage over the competitors by harnessing ability to find and react

    to problems quickly.

    2. Conduct "what if" analysis on any data or geography, realign territories to address

    short and long term goals ,balance workload and more

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    THANK YOU