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A PERFECT STORM IS BREWING Disruptions Australian Business Are Facing - Any can of them can sink your boat Cloud Computing | Big Data | Edge Analytics | Internet of Things | The Blockchain

A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

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Page 1: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

APERFECTSTORMISBREWINGDisruptionsAustralianBusinessAreFacing- AnycanofthemcansinkyourboatCloudComputing|BigData|EdgeAnalytics|InternetofThings|TheBlockchain

Page 2: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

datadriveseverything

Page 3: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

TheGravityofData- whenaweakforceaccretes&developsmass.

“Asdidplanetsovertimeduetotheirsize&mass,Datahasineffectdevelopedit’sformofownGravity..Datahasbecomethecenterofour#DigitalUniverse..”

•We’veactuallyalwaysbeenDataDriven• ThejourneyfromtheAbacustoMainframetoHPCClouds• WhatchangedisDatanowdriveseveryaspectofourlives• Datanowhasweight&likegoldisvalued&tradedasacommodity

• EdgeAnalytics&“FogComputing”• TheshiftfromMainframeeracomputetotheIoT• Movingcompute&businesslogictothedata• Wehavetorethinkourdesignpatters&makedatasmarter

• Toknowmeistoknowmydata• CustomerExperienceisn’tnew,wejusthavemoredatanow• PetabytesofBaddatawillnevertranslateintoagoodUX/CX• The“humantoll” beingravageduponourcustomerswitheachDataBreach

Page 4: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

DataScientistshavestartedfindingAlligatorsinourDataLakes..

Page 5: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

internetofnoisythings

Page 6: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Thescale,breadth&speedofDevices&Datalendsitselftorisk..

Page 7: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

JustonesimpleexamplewhereCloud,Data&IoThaveexploded..

Page 8: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Creatingdataoutofthinair,aircraftarenowflyingDataCenters!!

“Today’saircraftareliterallycreatingdataoutofthinair“intheCloud”,bythePetabyte,everysingleday..Introducingthe#IoTtoaircraftwithsensorcountsinthetensofthousands,createdaCambrianExplosioneventfordata..”

• Boeing787Dreamliner• 4,000sensorsp/aircraft• 500GBp/flight

• FAAsaysrebootthemonceamonth!!

• AirbusA330-1000• 10,000sensorsineachwing!!• 2.5TBp/flight

• Yesthat’stwoandahalfTerabytes!!

• 87,400domesticflightsp/dayjustintheUSA• Dreamliner787’swould=approx.43.5PBofdatap/day• A330-1000’swould=approx.220PBofdatap/day!!

Page 9: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Howmuchdatacanonedevicemake?Noseriously,howmuch!?

“IfyouthoughtaircraftcreatingTerabytesperflightwasscary,waittillyouseewhatautonomouscarsareabouttodotoourbravenew#digitalworld..”

• Anautonomouscarcouldcreate4PBp/day!!• Radar,Sonar,LiDAR• Wifi,3G,4G,Bluetooth• Cameras,GPS,Logging

• 4xPBperday?• 28PBp/week• 120PBp/month• 360PBp/quarter&720PBp/6mths!!• 1.45Exabytep/year!?

That’sapprox.thesameamountofdataperdayasthreethousandpeoplewatchingNetfixfor24hours..

Page 10: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

CloudisthenewDatacenterofBigData,Analytics,AI&theIoT..

“Weappliedthe3xV’sofVolume,Variety&Velocitytowhat’snowreferredtoas‘WebScale’ wewhatwegotwasBigData..NowweneedtoaddresstheexplosionofCX,Business&Devicedatacomingatuslikeafreighttrain,withoutCloud&StreamingAnalyticswe’redestinedtofail..”

Page 11: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

TurningageoldDesignPatternsontheirheadfortheIoT..

“WhentheIoTstartedgeneratingdatabythePetabyteperday,ourdecadesoldMainframeeraDesignPatternsnolongerworked,sowe’vehadtoturnthatDesignPatternupsidedown..”

Page 12: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Evenifyou&yourbusinessarereadyfortheIoT,theLawisnot!

“There’safamouslymisquotedlineinShakespeare'sKingHenryVIwhereaplotteroftreacherysays‘Thefirstthingwemustdoiskillallthelawyers’..”

• Ifyoubuildit“they”willcome

• Hackers

• Trojans

• Bots

• Worms

• Bugs

• Backdoors

• PatchesandUpdates

Page 13: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

whatdoestheCloudlooklike

Page 14: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

NotaPrivatecloud(sorryKarlLagerfeld&Berndnaut-Smilde)

Page 15: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

ExamplesofaPrivatecloudLAB’s,thecomeinallshapes&sizes..

Page 16: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

ActualexampleofaPrivatecloud,here’smyownoneathome;-)

Page 17: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

ActualexampleofaPrivatecloud,offtherackasitwere;-)

Page 18: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Yes..Cloudreallydoescomeinallshapes&sizes..

Page 19: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Yes..Cloudreallydoescomeinallshapes&sizes..

Page 20: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Cloudarebeinginstalledinallsortsofinterestingplaces..

Page 21: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Yes..Cloudreallydoescomeinallshapes&sizes..

Page 22: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Yes..Cloudreallydoescomeinallshapes&sizes..

Page 23: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Cloudcomesinallshapes&sizes,8,000cloudsonMainframe?!

Page 24: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Cloudcomesinallshapes&sizes..Notyouraverage“cloud” !!

Page 25: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

canweputeverythinginthecloud

Page 26: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

NotallCloudsarecreatedequal,choosingtherightonematters..

“Everykeyverticalmarketsectorandindustrygroup,fromSmalltoMediumEnterprise,State&FederalGovernment,toCharitieshaveuniqueneeds..”

Page 27: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

NotallCloudsarecreatedequal,choosingtherightonematters..

Page 28: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

DataBreaches&Leaksarenolongerjustsmallhacks..

Page 29: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

DataBreaches&Leaksarenolongerjustsmallhacks..

Page 30: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

SellingBreaches&Leaksisbigbusinesswithselfservicewebsites..

Page 31: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

DataBreaches&Leaksnowcontaineyewateringsensitiveinfo..

Page 32: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

Wearenotimmunetotheissue,it’shappeninghereaswell..

Page 33: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

blockchain everywhere

Page 34: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

ChangingtheDNAofsecuredatadistribution..TheBlockchain..

“Ifyouhavelotsofcopiesofyourdatadistributedaroundtheglobe,andeverybitofitrequiresheavymathto“validate”,it’salmostimpossibleto“corruptthesystem”asthemathistoobig..”

TypesofBlockchain• Centralized• Decentralized• Distributed

TheNewNetworks• Blockchains canbepublic• Blockchains canbeprivate• Canbeusedforanonymousmodels• CanbeusedformodelsthatareNOTanonymous• Allrequirecomputetoconfirm(mining)transactions

Page 35: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

BlendingthechaosoftheIoTwiththepowerofaBlockchain..

Page 36: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

makingdumbthingssmart

Page 37: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

CognitiveComputingisn’tjustaboutA.I.orMachineLearning..

“EveryonewithaSmartPhonehassomeformofrudimentaryA.I.intheirhands,buthowmayofusreallyputeventhattousedaily?Mostlikelyzero..Askyourselfwhy..”

• CognitiveComputing– AccessvsUse• Sirivs.GoogleAssistantvs.Alexavs.Cortana• Speaking“to” ourphonesvsTalking“with” ourphones• ChicagoCubs2016USA“worldseries” attheWorldofWatson??

• SoftwareBotsarenotthesameasCognitiveComputing• Roboticsoftwarebotsarechangingourworld,buttheyarenotA.I• SoftwarethatwinsChess andGomatches&MachineLearningisfunbut..• Historical,Real-timeandPredictiveAnalyticsarealsonotCognitiveComputing

• CognitiveComputing– OKsowhatisitexactly• ItneedstobeTrainable,SelfLearning,leverageMachineLearningandneedstoeatData• Itshouldperformhumanliketasks,beabletoclassifydataorobjectsaswedo• Itmustbeabletooperatethewaywedo,naturallanguage,text,voice,audio,video• CognitiveComputingisaboutknowledgeautomation,it’saboutbrainsandnotbrawn

Page 38: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

ThisisacarwhichhasA.I.builtin,andit’sprogrammedtokill..

Page 39: A PERFECT STORM IS BREWING - Service Management 2019 · Turning age old Design Patterns on their head for the IoT.. “When the IoT started generating data by the Petabyte per day,

#questions

pingmeonTwitteras@dez_blanchfield andlet’s#connect