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A New Global Alliance for Management Systems Solutions
Supplier Maintenance and Development
•Introduction
• Sourcing New Suppliers
• Qualification & Maintenance
• Supplier Development
A New Global Alliance for Management Systems Solutions 2
Supplier Qualification Workflow for XYZ Company
Supplier Design Engineering
Criteria
Purchasing Criteria
OperationsCriteria
QualityCriteria
Design Engineering &Component Manufacture
Experience working with Product Safety Standards,EU Directives, etc
Price.
Good On-Time Delivery of Product and services
Effective ECN control
Price
Good Product Identification and Traceability process
Packaging Standards
SPC Controls
Price
Certified Inspection & Test Labs
ISO 9001: Registered Firm
RoHs Compliant
Price
A New Global Alliance for Management Systems Solutions 3
Approved Supplier Interaction Space
2nd Tier Supplier
ComponentsDesign Engineering Services
Inspection & Testing
Parts & Materials
Software
1st Tier SUPPLIER ISO, ATEX and RoHs Compliant
Facility
Global Supply
Network
A New Global Alliance for Management Systems Solutions 4
Approved Supplier Interaction Space
2nd Tier Supplier with
3rd 4th Tier Supplier’s
ComponentsDesign Engineering Services
Inspection & Testing
Parts & Materials
Software
1st Tier SUPPLIER
40% Subcontracted
ISO, ATEX andRoHs Compliant
Facility
30% Subcontracte
d
Global Supply
Network
Components
100% Subcontracte
d
25% Subcontracte
dPFR
100% Subcontracte
d
A New Global Alliance for Management Systems Solutions 5
Review and Decision Making Process
Focus on QUALITY at all levels of the supply chain1. Validate all certifications or claims of compliance.2. Ask the right QUESTIONS…..which is any question
you may have about the supplier3. Don’t be afraid to ask about subcontracted supplier
qualifications and who qualified / certified them.4. Where applicable, review their customer scorecards
Do your RESEARCH before you sign the contract1. Understand the supply chain interactions2. Inquire about the suppliers customer complaint
handling process3. Review the supplier’s Quality Management System4. Review the supplier’s corrective and preventive
actions system to see if it is effective in resolving internal and external nonconformities that arise.
Get ACTIVE 1. Participate in industry forums and conferences.
A New Global Alliance for Management Systems Solutions 6
SWOT Analysis
Strength Weakness
Global Footprint
Very Low PPM history with good process controls
ISO, ATEX, Registered Firm
RoHs Compliant
Based on recent customer scorecards, very Good Quality & OTD (On-Time Delivery) hist0ry.
Company not well known
Price
Subcontracts Testing and Final Inspection of some products.
Some PFR (Purchase for Resale) subcontracted Products
Etc…..
Opportunity Threat ? ?
A New Global Alliance for Management Systems Solutions
Managing Sub-Par Suppliers
A New Global Alliance for Management Systems Solutions 8
Supplier Maintenance & Development
• Maintain a supplier scorecard for your critical supply base and keep it up-to date.
• Rate your suppliers on an annual or semi-annual basis and place any poor performers on probation or promptly remove them from your ASL.
• Ensure your supplier’s know how to respond to your concerns or request for corrective actions.
A New Global Alliance for Management Systems Solutions 9
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