Upload
fala
View
35
Download
0
Embed Size (px)
DESCRIPTION
A Model of Success Factors for Global Project Management . Jean Binder School of Engineering and Physical Sciences, Heriot-Watt University GlobalProjectManagement.org Paul D. Gardiner Faculty of Business, The British University in Dubai James M. Ritchie - PowerPoint PPT Presentation
Citation preview
A Model of Success Factors for Global Project Management Jean BinderSchool of Engineering and Physical Sciences, Heriot-Watt UniversityGlobalProjectManagement.org
Paul D. GardinerFaculty of Business, The British University in Dubai
James M. RitchieSchool of Engineering and Physical Sciences, Heriot-Watt University
Human Side of Projects in Modern Business 3 - Wednesday 17.06.2009 11:05-11:20 (Scientific Track)
Research Objectives
1
Identify success factors for global projects,
from the project management literature
2
Produce a novel model of success factors
for global projects
Holistic
Modular
Scalable
Research Question 1a:Success Factors (SF)?
Research Objective 2: Produce a
novel model of success factors
Research Objective 1:
Identify success
factors in the literature
Review literature on global projects
Research Question 2b:New SF?
Research Question 2a:Validated SF?
Research Question 2c:Structure Changes?
Classification of Success Factors and
fit-gap analysis
Research Question 1b:Trends, methodologies
and geographies?
The research project
Global Project
Management Framework:
Dimensions,Categories
and Success Factors
Global Project Management: Challenges in the literature
Gaps
Global Project Management studiesYear & Journal
4
12
4
2
43 3
4
6
1
1
21
1
1
2
5
0
2
4
6
8
10
12
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
PMJ
IJPM33
14
Global Project ManagementResearch methodologies
Analytical Conceptual
8
Analytical Mathematical
1
Empirical38
Empirical methods - breakdown TotalSurvey 16Case Studies 10Semi-structured interviews 3Survey and in-depth interviews 3In-depth interviews 2Survey and focus groups 1Action Research 1Grounded theory on non-structured interviews 1Grounded theory on structured interviews 1Grand Total 38
Gap: Grounded Action Research
Year UK China Germany US France Australia Singapore Taiwan1999 2 0 1 0 1 0 0 12000 1 0 0 0 0 0 02001 0 0 0 0 0 0 12002 1 0 1 0 0 1 1 02003 0 0 0 0 0 0 02004 2 2 1 2 0 0 0 02005 1 1 0 1 1 0 0 02006 1 0 0 0 0 1 1 02007 0 1 0 0 0 1 0 02008 2 1 3 2 2 0 1 1Total 9 6 6 5 4 3 3 3
3
1 1
11
111
2
3
5
4
9 6
6
1
1
1
2
2
1
1
1 3
3
2
2
2
2
2
1
Geographical scope of existing studies
”Strong” success factors:Occurrence > 10%
Cross-cultural collaboration
Global communication techniques
Global team leadership
Conflict resolution
Global communication strategy
Global project structures
Rules and templates
Organisational support
Trust building
Stakeholders and communication channels
Selection of international human resources
Global creativity
Knowledge sharing tools
Collaborative project management
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
”Weak” success factors:Occurrence < 10%
Basic techniques
Knowledge sharing techniques
Global collaborative networks
Basic tools
Audio and video tools
Project management software
Audio and video techniques
Online meetings
Coaching
Text and image tools
Global program and project offices
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
”New” success factors
Team cohesion
Negotiation techniques
Workflow management systems
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Scope6%
Time11%
Cost15%
Quality11%
Procurement15%Risk
38%
Communications43%
HumanResources
26%
PMBOK® Guide Knowledge areas
Integration17%
References to Project Management Bodies of Knowledge
GlobalProject
ManagementFramework
PMBOK21% 3 sources
2%
None77% Australian National Competency Standards for PM
PMBOK® GuideAPM-BOK
Integration17%
Novel model of success factors
GlobalProject
Challenges
GlobalProject
Benefits
GlobalProject
ManagementFramework
Global teamsCross-cultural collaborationGlobal team leadershipTrust buildingConflict resolutionCoachingCross-cultural negotiationGlobal teamwork and team cohesionGlobal communicationStakeholders and communication channelsRules and templatesGlobal communication strategyGlobal communication techniquesGlobal creativityGlobal organisationsGlobal project structuresSelection of international human resourcesGlobal program and project officesOrganisational supportGlobal collaborative networks
Collaborative techniquesBasic techniquesAudio and video techniquesOnline meetingsKnowledge sharing techniquesCollaborative Project Management
Collaborative toolsBasic toolsAudio and video toolsText and image toolsKnowledge sharing toolsProject Management SoftwareWorkflow management systems
Global risk factorsPoliticalLegalEconomicSocio-culturalManagerial
ChallengesGeographical distanceMulticultural collaborationMultilingual communicationAsynchronous interactionsCross-organizational relationships
BenefitsAccess to worldwide pool of resourcesMulticultural flexibility and innovationAccurate picture of international customers’ needsRound-the-clock project executionAlliances and partnership
PMBOK® GuideKnowledge Areas
Conclusions
1 GPMF validated and expanded
Using success factors from PM literature
2 Novel model of success factors for global projects
Holistic (includes 10 years of research)Modular (independent sets of success factors)Scalable (Can be expanded to include new success factors)
3 Future research …
Multiple languages and time zonesGrounded Action ResearchGeographical scope of studies“Weak” success factors
Contacts and references
Jean [email protected]
www.GlobalProjectManagement.org
Book: Global Project Management: Communication, Collaboration and Management Across Borders (Binder, 2007)Gower Publishing, ISBN: 978-0-566-08706-6