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A MOBILE BASED LEAVE APPLICATION (M-LA) FOR GOVERNMENT INSTITUTIONS: THE CASE OF THE TEACHERS SERVICE COMMISION OF KENYA
By: Benard Kipkoech
Supervisor: Dr. Everlyne Makhanu
IntroductionCreation, maintenance and
retrieval of info is important in government institutions
E-government and m-government adopted to enhance data management and service delivery
Research finds out if a mobile phone can be used for leave management
Problem StatementSlow leave processing (up to 30
days)Manual inefficient system used to
handle many usersData analysis is hardLess access to computers and
internet in rural areas to facilitate e-government
ObjectivesIdentify the process used by TSC
in managing leaveDesign and develop a mobile app
that can be used to apply for leave
Test the effectiveness of M-LA in leave management.
Challenges facing adoption of e-governmentPoor infrastructure especially in
rural areas (computers, internet electricity)
Skill inadequacyHigh cost of setting up a
reputable e-government system
Importance of m-governmentreduction in cost,Increased efficiencyExtra convenience and increased
flexibilityMore reliable services to the
citizens and ability to reach a larger number of people
Teacher’s Service Commission The TSC is an Independent
government Commission established under the Constitution by an Act of Parliament (Cap 212) of the Laws of Kenya in 1967
TSC functions to register trained teachers;to recruit and employ registered
teachers;to assign teachers employed by
the Commission for service in any public school or institution;
to promote and transfer teachers;
to exercise disciplinary control over teachers; and
Procedure for leave applicationAn application form obtained
from the TSC’s website is completed in triplicate and the copies distributed as follows:-
The original copy will be forwarded to TSC by The County Director.
The duplicate copy will be retained in the office of The County Director
The triplicate copy will be retained in the institution
TSC and M-LA With M-LA, communication
between the top management and teachers will be a two way interaction with the help of a mobile phone. Teachers can apply for leave through M-LA and data posted directly to the responsible personnel
System designThis model application was
implemented using, Java Micro Edition for mobile phones, php/html web application framework, windows operating system, MySQL as a Relational Database Management System (RDBMS)
Research findingsdistribution by education
Degree and above Certificate Other0
20
40
60
80
100
120
140
160
Distribution by level of education
Number
Number of people who have applied for leave
80%
20%
Number of People who have applied for leave
Yes No
Acceptability of current systemStrongly
agree
Agree Disagree Strongly
Disagree
Total
Procedure used to apply
for leave Frequency
(N)39 15 68 142 264
% Frequency
14.77% 5.68% 25.76% 53.79% 100%
Speed of processing
of leaveFrequency
(N)12 24 70 158 264
% Frequency
4.54% 9.09% 26.52% 59.85% 100%
Average 25.5 19.5 69 150 264
Percentage
9.66% 7.39% 26.14% 56.82% 100.00%
Acceptability of M-LA
acceptability Frequency Percent
Strongly Acceptable 140 53.03
Acceptable 62 23.48
Unacceptable 33 12.50
Strongly Unacceptable 29 10.98
Total 264 100.0
Findings and conclusions
Many TSC staff have internet enabled phones
Teachers are not happy with the current system
Teachers can accept the introduction of M-LA because of; ease of use, speed, cost and availability
M-LA can therefore be introduced in TSC