Also as a

result of our

fall gather-

ing, I have

decided to

make our

gatherings an

annual event

instead of

having one in

the fall and

another in the winter. Therefore,

future SAS gatherings will now take

place in late February or early March

when the students are on spring break.

I also apologize for not having a sound

system, which will be corrected for our

next gathering.

Again, thank you all for making

Student Auxiliary Services a great

place to work and an exceptional,

stand-out operation!

Blessings,

“H”

Happy Autumn, SAS!

The leaves are beginning to fall, the

temperature is dropping, and life in

Student Auxiliary Services is busier than

ever. Again, I want to thank you all for

another marvelous opening and I echo

Carla DiLella’s, director, Housing

Operations, sentiment from a seasoned

parent who conveyed—―This is the best

move in process ever!‖ I hope this high

enthusiasm and sentiment will remain

the same as we progress through the

remainder of the academic year.

I also want to thank those of you who

completed the How Happy Are You

Survey administrated by Mary

Niedermaier, executive director, SAS

Facility and Retail Operations. Although

we did not have enough responses to be

statistically valid, I did receive enough

feedback which indicated that folks are

generally happy working within SAS.

Several of you mentioned during our fall

gathering that you would like another

opportunity to take the survey. I have

asked Karen Overmyer, SAS senior staff

assistant, to make hard copies and

distribute to your supervisors. Please

complete the survey at your earliest

convenience and return to Mary

Niedermaier (USC, room 1459). I thank

you again for your valuable feedback!

A Message from Howard Ward

Fall 2011

Digital Den

Page 5

Dining Services

Pages 2—4

Housing Operations

Page 6

Gordon Field House

Pages 7

SAS: Staff

Appreciating Staff

Pages 8 –9

CATCH!

Pages 10

Shop One²

Pages 9

Page 2

DINING TIDBITS:

Visit Dining’s Locations

page for online menus

for your favorite

locations, and to

connect with them on

Facebook.

Book your next event,

meeting, or party

online through Brick

City Catering at

rit.catertrax.com or at

the RITZ Sports Zone

at rsz.catertrax.com

The RITZ Sports Zone is expanding its offering of convenient value meals. In

addition to the location’s popular Under $6 Meals offered on a daily basis, the RITZ

has added Blitz Meals - a gourmet meal, such as grilled flat-iron steak with two

fresh sides, that will be available on a limited basis and quantity.

Blitz Meals will be currently announced via email through RIT’s Message Center,

and then primarily through the RITZ Sports Zone’s Facebook and Twitter pages.

The first meal announced was sold-out in a little over an hour! Don’t miss out—

connect with the RITZ today for Blitz Meal announcements!

Blitz Meals and Under $6 Meals are available for dine-in or take-home providing

convenient, inexpensive, gourmet meals for yourself or your entire family. It’s the

next best thing to having your own personal chef at home!

Save Time, Skip Cooking with the RITZ Sports

Zone’s Blitz Meals and Under $6 Meals

To encourage RIT staff and

faculty to take advantage of the

10% cost-saving and convenience

benefits available through Tiger

Bucks, any staff/faculty that are

currently enrolled or sign up for

Tiger Bucks: Payroll Deduction Raffle

RIT Dining Services, RITZ Sports Zone

Introduce Crazy O’s Tiger Sauce

RIT Dining Services has joined the

ranks of innovators as a food innovator!

The first introductory bottles of Crazy

O’s Tiger Sauce were available for

purchase during Brick City Homecoming

and is currently sold-out. The sauce

that adds kick to any meal was named

after creator Steven ―Oscar‖ O'Flynn,

chef at the RITZ Sports Zone. Chef

O’Flynn’s recipe has been a long-time,

popular favorite of current and past

RIT students, faculty, and staff who

can now bring the ―ultimate sauce

experience‖ home. The bottle’s wildly

fun, tigeresque label was designed by

Barret Furton, design & marketing

coordinator for Student Auxiliary

Services. Connect with the RITZ on

Facebook for more info!

payroll deduction before Nov. 17

will be entered to win one of

three $25 RIT Dining Services gift

cards. Winners will be announced

on the RIT Dining Services

Facebook page in December.

Page 3

RIT Dining Services is committed to

providing guests with relevant and com-

prehensive information on eating and

living well on campus. To educate and

assist the RIT community in making

informed and smart food choices, RIT

Dining Services will introduce Smart

Nutrition, a comprehensive nutrition

program that will offer a number of

nutrition services and tools. The

program will be introduced in January

2012 and will be rolled out in phases.

In January, the RIT community can look

forward to:

a more robust website accessible

via mobile devices dedicated to

providing nutritional information

for products and meals offered in

many dining locations.

introduction of ―Smart Seals‖ that

relay dietary restrictions.

nutritional labeling on select grab-

and-go & pre-packaged foods items

resources to find additional

nutritional information and tools.

special cooking demo and info

nights with Mary Anne McQuay,

registered dietician, and Stephen

Kingston, executive chef.

Stay tuned for more information and

visit Dining’s current Nutrition website

to access nutritional information

available for many locations.

To Be Introduced in

January 2012

Hockey season has started at RIT and

Carol Lynn Zamites, supervisor at the

RITZ Sports Zone, has a line up of

exciting tailgate parties planned for

the year! Highlights this quarter

include Pepsi Max and Lays Chips spon-

sored tailgates with tons of free give-

aways and prizes. RITZ tailgate parties

begin at 5 p.m. and continue through

the game. Come for some pre-game fun

or kickback and watch the game on our

big-screen HDTV while enjoying great

food and bar specials! Visit the RITZ

website and connect with them on

Facebook for the latest tailgate news!

Fall Quarter Tailgate Party Schedule:

October 22—RIT vs. Union

November 4—RIT vs. Army

Pepsi Max sponsored tailgate with

free giveaways and samples.

November 5—RIT vs. Army

November 11—RIT vs. Air Force

LAY’S sponsored tailgate with free

samples and trivia specials to win

discounts on LAY’S products.

November 18—RIT vs. Holy Cross

November 19—RIT vs. Holy Cross

At every tailgate!

Free billiards, face painting, Wii

games, and tailgate toss—play darts,

video games, and air hockey in our

Game Room—win great prizes playing

hockey shoot-out and trivia!

Fans Look Forward to

Another Season of

RITZ Tailgate Parties

Join your favorites

Dining locations on

Facebook! Click the

location name below for

specials, promos, and

events!

Artesano Bakery & Café

Beanz

Ben & Jerry's

Brick City Café

Brick City Catering

Bytes on the Run

The Café & Market at the

Crossroads

The College Grind

The Commons

The Corner Store

Ctrl Alt Deli

Global Village Market

Global Village Cantina

and Grille

Gracie’s

NetNutrition

RIT Dining Services

RITZ Sports Zone

Sol's Underground

Part of RIT Dining Services’ mission is to connect with customers and what bet-

ter way to engage with the community than through social media? The new RIT

Dining Services Facebook page was introduced in early October and offered a

coupon for a free cup of coffee or fountain drink as a thank you and incentive to

new fans. The coupon helped increase the page’s likes from 20 to over 400 in one

day! All 15 dining locations are increasingly connecting through Facebook—make

sure to follow your favorite dining locations today!

Dining Services Connecting Through Facebook

Page 4

Special Delivery: New

Products Added from

Bytes and GV Market

Special Delivery is an exclusive gift

service provided by RIT Dining Services

that offers parents the opportunity and

convenience to send their RIT student

warm thoughts from home. New specialty

gift baskets designed by Bytes and The

Market at Global Village join a number of

gifts created by The Corner Store. All

gifts are available for ordering on the

Special Delivery website. Suzanne

Winter, manager of The Corner Store, the

first dining unit to offer Special Delivery,

oversees overall ordering and delivery

and gives special attention to all orders

ensuring that gifts are delivered to stu-

dents with love and care. Rene

Rodriquez, manager of Bytes, and George

Johnson, supervisor of The Market at

Global Village, used their creativity and

product-customer knowledge to create a

number of new gift baskets including a

custom M&M’s basket and Jelly Belly fan

basket created by Bytes and an interna-

tional candy basket and Taste of Asia

basket created by The Market. Visit the

Special Delivery website to view the full

online catalog!

Gracie’s holds five spectacular

Special Meals every academic year that

commemorate holidays or follows a

special theme. As an exclusive offer to

RIT faculty and staff, Gracie’s is

offering a Special Meals Bundle to

encourage faculty and staff to dine at

Gracie’s and engage with RIT students

over a gourmet, affordable, all-you-

care-to-eat meal.

RIT members can choose to attend

any three out of five special meals for

only $30—a 20% discount! Enjoy an

evening filled with fresh and savory

appetizers, soups, salads, hot entrees,

and desserts with an all-you-care-to-

eat offering accompanied by live

entertainment!

Special Meals Calendar

4:30 p.m. – 7:30 p.m.

Harvest Celebration October 26

Holiday Dinner December 7

Valentine’s Dinner February 14

Southern-Style Dinner March 20

Carnival Celebration May 3

Special Meals bundle may be

purchased by calling Gracie’s at

585-475-2500 or in-person at Gracie’s

located in Grace Watson Hall (GWH).

Tiger Bucks, cash, and Visa/Mastercard

accepted. All meals are placed on your

RIT ID. Simply show the cashier your ID

when attending a meal and one meal

will be deducted from your account.

Gracie’s Offers

Faculty/Staff Special

Meals Bundle for $30

Page 5

Annual Mini Photo Trade Show a Success

The Digital Den's annual mini photo

trade show held on September 22 was

one of the store's most successful

shows to date. The full-day event gives

RIT student, faculty, and staff the

opportunity to meet with expert

representatives from the top-leading

photo industry brands including Canon,

Nikon, and Olympus to name a few.

Companies shared the latest product

news and industry innovations with RIT

members who were eager to take

advantage of the expertise made

available to them. Vicki Struble,

photography manager at the Digital

Den, coordinates this valuable on-

campus event and collaborates with

the School of Photographic Arts &

Sciences.

Digital Den Promotions

Daylight savings time ends on

November 6! Stop by the Digital Den

for all your batteries needs and don't

forget the old saying—fall back and

spring ahead!

Shop the Digital Den Online! The

Digital Den’s e-commerce website

allows students, faculty, and staff

to purchase the latest computer

and photography equipment and

accessories with ease and

convenience. Educational pricing is

available on all products. Shop the

Digital Den online today!

Become an HP Academy customer

today and take advantage of

exclusive educational discounts!

1. Order online at

hpdirect.com/academy/rit. Fill

out the sign-in info with your

name, e-mail address, a

password of your choice, and

our school PIN Code: AP5232.

2. Order by phone by calling 1-866-

433-2018, 8:30 a.m.— 2 a.m., 7

days a week. Identify yourself as

a student/parent/educator at

RIT and provide our school PIN

Code: AP5232.

Join the Digital Den on

Facebook for specials,

promotions, and new

products/services!

Page 6

Join Housing Ops. on

Facebook for updates

on Housing events,

procedures, and news.

Housing Operations kicked off the

academic year by co-hosting a festive

luau party at the RIT Inn for incoming

transfers and the students living at the

Inn. It was a beautiful day that gave

students a fun opportunity to mingle,

swim, eat lots of good food, and meet

various staff - including RITchie!

Housing also partnered with Parking

&Transportation Services by greeting

RIT Inn students with free donuts and

coffee as they took the early morning

shuttle buses to classes.

Housing Operations is leading an

ongoing initiative to "bring RIT to the

Inn" by connecting with RIT Inn

students and bringing campus fun and

exclusive activities to them.

Housing Operations

Continues to Bring RIT

to the Inn

With fall move-in over (vetted as one of the most successful yet!) and students

settled into their housing, Housing Operations staff wasted no time jumping into a

number of new initiatives. Staff will be busy fall quarter working with a StarRez

consultant to add functionality to the myHousing portal that will allow incoming

freshmen to view floor plans and self-select their own room in the residence halls.

In addition, students will also be able to select their own roommate by using

StarRez and social media. Housing will also use YouTube, Power Point, and

voiceover programs to create instructional videos related to Housing student

processes that will be posted on Housing's Facebook page, website, and the

myHousing portal.

Housing Leverages Technology, Social Media to

Enhance Student Services

Field House Introduces New In-House

Ticketing System

Page 7

Join the Gordon Field

House on Facebook for

up-to-date info on

concerts, events, and

activities.

For a full listing of

upcoming events and

details, visit

rit.edu/fa/fieldhouse

Concert: Far East Movement with

guest Mike Posner

November 4

Veteran's Day Breakfast

November 11

Rochester General Hospital Gala

November 19

The Gordon Field House has

purchased AudienceView, a ticketing

system that will provide GFH staff

in-house control over ticket sales,

discounting, and distribution. The

system is currently being installed and

will be implemented in stages through-

out the academic year. The first

completed stage has allowed the GFH

to sell tickets in their box office and

utilize access scanners. The second

stage, which will be implemented later

RIT Open House

October 22

American Youth Cheerleading

October 22

Speaker: Frank Warren of PostSecret

October 26, Clark Gym

Tickets on-sale Sept, 26 @ GFH

Section-Five Cheerleading

October 29

this year, will allow the GFH website to

accommodate online ticket sales.

Discounted online tickets for RIT

students, staff, faculty, and alumni

with verification through RIT database

is just one of the worthwhile benefits

the new in-house system provides.

Discounted tickets for RIT members

was not possible with Ticketmaster,

the previous ticketing system used at

the GFH. Stay tuned for more info!

Upcoming Events at the Gordon Field House

RIT Men's and Women's Hockey

Tickets On-Sale Now

Visit rit.edu/fa/hockeytickets for more

information.

Page 8

Welcome to SAS: Staff Appreciating Staff, a

reoccurring section where you can give your

co-worker a Thank You, Well Done, Celebrate,

Great Idea, or Congrats!

Housing Operations staff for

your diligent work moving in

over 7,000 students and working

to ensure all keys, facilities, and

amenities were ready to go for fall

move-in! It was the smoothest

process we’ve had to date due to

your fantastic work!

Kurt Ingerick, Student Auxiliary

Services, for carrying the torch

and overseeing sustainability

efforts for SAS areas!

Charleen McMahon, Dave

Panish, and Amanda Frey, Dining

Services, for completion of the

StarRez Dining portal and billing

pro-rate module! The project was

“fast and furious” and you did an

amazing job getting it up and

running in a short timeframe!

Joanne Lindsey, Housing

Operations, for an outstanding job

with your first time assigning all

incoming freshmen!

Kory Samuels, Dining Services,

on completing your Executive

Masters Degree in Business

Administration this quarter!

Craig Hauschild, Housing

Operations, and your team for

your recycling efforts and generat-

ing extra department income!

Vicki Struble, Digital Den, on

orchestrating another successful

mini photo trade show!

Adriana Delibert-Polizzi,

Housing Operations, on your

marriage to Sam Polizzi on

September 24, 2011!

Wendy Marks, Shop One², on

going above and beyond to assist

the Development & Alumni

Relations division! Wendy

received a special “thank you”

from Lisa Cauda and Colleen

Brade, Director of Donor

Stewardship, for creating an

environment of teamwork and

collaboration at RIT.

Page 9

Not sure if they'd prefer the

pendulum wall clock by

Barclay Fine Woodmaking or

the delicate porcelain

votives and luminaries by

Tabbatha Henry? (Both

items pictured.)

Give the gift of shopping

pleasure with a Shop One²

gift card - perfect for

family, friends, and

co-workers!

For more info on gift cards,

hours, and location, visit the

Shop One² website or

contact the shop at

shopone@rit.edu or

585- 475-2335.

Connect with Shop One² on

Facebook for new products,

promotions, and events!

To all of the following

SAS staff and areas that

are making news!

Stephen Kingston, RIT Dining Services executive

chef, wins bronze award in the Gold Medal®

Medallion Culinary Challenge for his BBQ Pizza

recipe, April 2011.

The Market at Global Village

Food Management, June 1, 2011

"New Store Design Award: Market at Global Village"

Rochester Business Journal, June 3, 2011

"RIT finds its new village pays off fast"

Convenience Store Decisions, July 2011 cover story

"Serving Today’s Students: RIT’s Global Village has

earned accolades for its new convenience store,

restaurants and international flavor"

Chef Herlan Manurung, sous chef at the Café &

Market at Crossroads, wins Dining Services' 2nd

Annual Food War, “Battle Burger,” with his Umami

Burger, August 2011.

Stephen Kingston, Herlan Manurung, Steven

O'Flynn, and Adam Soucy, RIT Dining Services

chefs, win bronze award in the 17th Annual Tastes

of the World Chef ACF-sanctioned culinary

competition, August 2011.

Brian Haygood, receiving clerk at the Café &

Market at Crossroads, wins the Dancy Duffus

Outstanding Citizen Award at RIT’s Staff Recognition

Awards, October 2011.

Give the Gift of Art

Trunk Show @ Shop One²

Tuesday, December 8

4 p.m.— 7 p.m.

Join us for an evening of art

and shopping and meet some

of the shop’s talented

featured artists, including

Blynn Nelson of Reckless

Necklace (pictured).

Upcoming Events

CATCH! An abbreviated list of staff-related workshops, courses, and events.

Visit https://events.rit.edu/ or http://finweb.rit.edu/cpd/scheduleofcourses.html for a full list of events

and CPD courses offered fall quarter.

Date Time Event Location

Oct. 20 2 p.m.— 4 p.m. CPD—The Performance Appraisal Process See link/CPD site

Oct. 22 8:30 a.m. RIT Open House Campus-wide

Oct. 22 3 p.m. American Youth Cheerleading Gordon Field House

Oct. 22 5 p.m. RITZ Tailgate Party: RIT vs. Union RITZ Sports Zone

Oct. 24 10 a.m.— 12 p.m. CPD—Individual Conflict of Interest & Conflict of Commitment

Training See link/CPD site

Oct. 26 9 a.m. – 10:30 a.m. CPD—Employee Action Form Training: Promotions & Transac-

tions See link/CPD site

Oct. 26 4:30 p.m.—7 :30 p.m. Gracie’s Special Meal: Harvest Celebration Gracie’s

Oct. 27 3 p.m. – 4:30 p.m. CPD—Employee Action Form Training: Promotions & Transac-

tions See link/CPD site

Oct. 28 9 a.m.—5 p.m. Dining’s Halloween Hop: Pumpkin coffee samples Café & Market at

Crossroads

Oct. 28 5 p.m.—6 :30 p.m. Dining’s Halloween Hop: Pumpkin carving contest Corner Store

Oct. 29 9 a.m. Section V Cheerleading Gordon Field House

Oct. 29 1 p.m. RIT Swimming & Diving hosts SUNY Fredonia Gordon Field House

Oct. 29 TBA Dining’s Halloween Hop: Feed the Zombie activity GV Market

Oct. 31 TBA Dining’s Halloween Hop: Graveyard Buffet Artesano/Bytes

Nov. 3 12 p.m. — 1 p.m. CPD—Know your Numbers See link/CPD site

Nov. 4 5 p.m. RITZ Tailgate Party Sponsored by Pepsi Max: RIT vs. Army RITZ Sports Zone

Nov. 4 8 p.m. Far East Movement with Mike Posner Gordon Field House

Nov. 5 5 p.m. RITZ Tailgate Party: RIT vs. Army RITZ Sports Zone

Nov. 8 4 p.m.—7 p.m. Trunk Show Shop One²

Nov. 9 8:30 a.m. – 4:30 p.m. CPD—PowerPoint 2007 Level 1 Training See link/CPD site

Nov. 10 8:30 a.m. – 4:30 p.m. CPD—Excel 2007 Level 1 Training See link/CPD site

Nov. 11 9 a.m.—10 a.m. CPD—The Importance of Credit See link/CPD site

Nov. 11 5 p.m. RITZ Tailgate Party Sponsored by Lays Chips: RIT vs. Air Force RITZ Sports Zone

Nov. 18 5 p.m. RITZ Tailgate Party: RIT vs. Holy Cross RITZ Sports Zone

Nov. 19 5 p.m. RITZ Tailgate Party: RIT vs. Holy Cross RITZ Sports Zone

Nov. 29 10 – 12 p.m. CPD—Procurement Card Process See link/CPD site

Nov. 16 9 a.m.—11:30 a.m. CPD—Building Respect and Civility in the Workplace See link/CPD site