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A Magical Grants WorkCenter July 14, 2017

A Magical Grants WorkCenter - SpearMC · 2017. 7. 13. · research, leadership and partnerships to build capacity for strong public health policy, programs, systems and practices

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  • A Magical Grants

    WorkCenter July 14, 2017

  • About SpearMC

    and Your Presenter

  • Your Presenter

    2014 HEUG Midwest Regional

    Bullet Points

    Jessica Mann

    SpearMC

    Practice Director

    [email protected]

    mailto:[email protected]

  • About SpearMC

    Founded in 2004, SpearMC is a technology and professional services firm specializing in

    PeopleSoft FSCM, HCM, ESA

    PeopleTools Development and System Administration

    PeopleSoft Test Framework

    Oracle Cloud ERP and HCM

    Oracle Business Intelligence

    PeopleSoft Training

    Project Management

    Oracle Public Cloud

    QA & Test Automation

    Host Analytics EPM

  • Our History

  • When using the Grants suite of modules in PeopleSoft, the

    quality of data, billing, and reporting is directly related to ensuring proper Grant set up, having Project Costing and

    GL in sync, and having a well-defined month end close

    process. Proactively and systematically checking for

    errors as well as utilizing reconciliation and close tools in a consolidated WorkCenter makes this quality control a

    breeze.

  • About PHI

    PHI & Oracle

    Reconciliation Overview

    PHI WorkCenter Goal and Approach

    WorkCenter Set up

    Other Tools: Pivot Grids and Drilling URLs

    Next steps

  • Started in 1964, the Public Health Institute (PHI) generates and promotes

    research, leadership and partnerships to build capacity for strong public

    health policy, programs, systems and practices.

    PHI manages $100M

    in annual funding for

    over 200 programs.

    Funders include the

    Federal, State, and

    Local government,

    Foundations,

    Universities, and

    Other.

    PHI’s financial model is based on a

    federally approved indirect cost rate.

  • PeopleSoft Financials

    9.2 (June 2016)

    ePro, PO, AP

    GM, PC, CA

    AR, BI

    GL, KK

    EX

    PeopleSoft HRMS 9.2

    (soon!)

    PeopleTools 8.53.18

    SQL Server 2008

    Applications PeopleTools

  • Various reconciliation are performed to ensure

    transactions are properly recorded in each

    module:

    Submodule Reconciliation (PC, AP, EX, AR)

    Expenses = Revenue

    KK (e.g. GL to KK, PC to KK for Budgets)

    Unbilled A/R

    Deferred Revenue

  • Determine Scope

    Identify Variances at Summary Level

    Identify Cause of Variances

    Determine How to Correct Existing Errors

    Determine How to Prevent Future Errors

    Visit http://spearmc.com/insights/ for a detailed

    example of PC to GL reconciliation

    http://spearmc.com/insights/http://spearmc.com/insights/

  • Goal: One-stop-shop for reconciliation errors

    and a conciliated work area for monitoring

    billing status, month end close, and performing

    PC to GL reconciliation

    With the WorkCenter intended as Phase II, at

    go-live started with queries to identify errors and

    work to be completed

    Queries and business process tweaked and

    enhanced after go-live

    Then WorkCenter created using both queries

    and delivered links

  • Main Set Up Exception Query

  • PC to GL Recon Summary

  • PC to GL Recon Drill to Journal Detail

  • Account to An Type validation

    Sub-account reconciliation

    Field Validation Framework Expansion to

    Component pages (Roadmap)

  • WorkCenter Set Up

  • Other Tools

  • Taking it Global

    Fred Hutchinson Cancer Research

    Center Upgrading PeopleSoft Grants v9.0 to v9.2

    2014 HEUG Midwest Regional

  • Overview

    How Fred Hutchinson Cancer Research Center

    along with their implementation partner, SpearMC

    Consulting, managed its Grants upgrade from

    v9.0 to v9.2

    2014 HEUG Midwest Regional

  • Agenda

    Organizational Overview

    Fred Hutch Environment and Upgrade Process

    Project Objectives and Team

    Project Recap/Lessons Learned

    Changes to Grants Functionality (9.0 to 9.2)

    Proposal

    Award

    Other module enhancements

    Grants Lessons Learned

    22

  • About FHCRC

    Non-profit Cancer Research Organization opened in 1975

    Home of three Nobel laureates

    Birthplace of bone marrow transplantation

    Annual Budget: $436 million

    ~900 active awards

    ~3500 active projects both sponsored and non-

    sponsored

    ~1,300 proposals submitted in last year

    ~2800 employees/staff (218 Faculty)

    Close affiliation with University of Washington and Seattle

    Children’s

    2014 HEUG Midwest Regional

  • About FHCRC

    2014 HEUG Midwest Regional

    PeopleSoft Financials 9.2.13

    AM, AP, AR, BI, CA, GL, GM, KK, PC, PO

    PeopleSoft HRMS

    9.0 (Upgrading to 9.2)

    Custom Effort/LCD

    PeopleTools PeopleTools 8.54.13

    SQL Server 2008

    Applications

  • Technical Upgrade

    Refresher

    2014 HEUG Midwest Regional

  • Upgrade Process

  • FHCRC Environment and

    Upgrade Process

  • View 2003 to Current

    FMS PeopleSoft

    2003 - 2009

    Crystal Reporting

    Data Mart (March 2008)

    SciQuest/ePro (Oct 2010)

    Online Effort (Aug 2010)

    Hyperion Budgeting (Mar 2011)

    iLab integrations to iLab & FMS (Oct 2013)

    Onbase / AnyDoc (Mar 2013)

    Stabilization & Infrastructure

    Historical Trends in FMIS - Expanding use of technology in Finance

    - Growing list of software vendors, products Hyperion StepDown (Nov 2014)

    ACH Process (Sept 2014)

    International Phase 1 FMS (July 2013)

    CCSG Reporting (Oct 2013)

    2010 - 2016

    HARP - BTA (Mar 2015)

    HARP - LCD (~Jan 2016)

    PeopleSoft 9.2 (~Mar 2016)

    Future Trends in FMIS - Focus on Business Process

    - Integrated Systems

  • FMS Upgrade Project Objectives 1. PeopleSoft 9.2. Move to supported Oracle release. Standard support

    expires July 2015.

    2. De-customize. Reduce and simplify custom development with stretch goal to eliminate 30% of custom objects.

    3. Strategic Enhancements. Implement strategic changes identified as included in the project, which add a high degree of enterprise wide

    benefits to the organization.

    o Simplify Commitment Control and reduce errors

    o Implement Combination Edits

    o Utilize Project status to control and manage transactions

    o Budgetary Controls for non-sponsored projects

    4. Increase Organization Knowledgebase. Develop new skillsets across Fred Hutch’s business and IT resources.

    5. Prepare System for International. Development objects will be reviewed and modified to mitigate impacts on international processing.

    6. Update Integration Tools. Standardize integration tools and technology that supports interfaces between PeopleSoft Financials and external

    applications.

    ©2014 Fred Hutchinson Cancer Research Center

  • Business & Application Scope

    ©2014 Fred Hutchinson Cancer Research Center

    Business / Technical Domains Application Scope

    Finance and Accounting General Ledger (GL)

    Commitment Control (KK)

    Accounts Receivable (AR)

    Billing (BI)

    Asset Management (AM)

    Grants Management Grants (GM)

    Contracts (CA)

    Project Costing (PC)

    Procure-to-Pay eProcurement (ePro)

    Purchasing (PO)

    Accounts Payable (AP)

    Information Technology PeopleTools 8.54

    BI Publisher

    PeopleSoft Update Manager (PUM)

    Secure Enterprise Search (SES) – Removed from Scope

    PeopleSoft Test Framework (PTF) Evaluation

    Delivered WorkCenters and Dashboards

    Potentially Impacted Systems

    and Interfaces

    SciQuest

    ONBASE

    Hyperion

    iLab

    Web Focus Data Warehouse (BI reporting)

    PeopleSoft HCM Labor Cost Distribution (LCD)

  • Upgrade Improvement Scope

    Criteria

    ©2014 Fred Hutchinson Cancer Research Center

    # Project Objective Decision Criteria

    1. Leverage out of the box PeopleSoft

    Financials v9.2

    Is change a new delivered feature and can it be

    supported easily within the current set of system

    functionality?

    2. Reduce and simplify custom development

    • Does change require net-new (expansion) custom

    development?

    • Can we eliminate a customization with new features

    and functionality?

    3.

    Implement strategic changes that add a

    high degree of enterprise wide benefits to

    the organization

    Does change represent a broad based, global benefit to

    the organization?

    Note: Pure departmental changes were not included in

    scope.

    4. Develop new skillsets and support

    capabilities to reduce risk to operations

    • Can we improve Fred Hutch’s support capabilities within

    the business and IT?

    • Are support risks reduced?

    5.

    Retrofit custom development that impacts

    delivered PeopleSoft international

    processing functionality.

    Does existing custom development or configuration block

    or hinder future international processing in multiple global

    business units?

    6.

    Improve the flow of information between

    PeopleSoft Financials and external

    applications

    Can we standardize or improve existing interfaces

    between systems?

  • Sample: Improvement

    Opportunities

    ©2014 Fred Hutchinson Cancer Research Center

    PS Financials 9.2 Upgrade - Potential Improvements (Assessment + 9.2 Enhancements) Scoring and Work Effort

    # Module Track Improvement Description Change Type Notes PriorityEffort

    (Hrs)In Scope?

    Decision

    Criteria

    12 GL,KK FIN

    Monthly Pro-Card Reconci l iation duration should be

    shortened. Very Manual . Poss ible opportunity to

    improve Pro-Card Journal upload process .

    - Excess ive KK errors occur after journal uploadFunctional

    Improvement

    KK and Combo Edit changes will drive

    some benefit during upgrade. Ful l

    scope of Process & Tech changes are

    post upgrade effort. High level of

    labor effort. Delays month end by a

    min two days . More than 200 hours

    per month. High Low

  • Project Team

    Functional 6-7 Full time Business Analysts 1 Part time Business Analyst

    3 Full Time SpearMC resources

    Technical Upgrade Architect (SpearMC)

    System Admin (SpearMC)

    2 Full time Developers

    1 Part time Developer (SpearMC)

    Project Management (SpearMC)

  • Project Recap

    Go Live 3/21 (two month extension on original timeline)

    Some de-customization. Some new customizations.

    Successfully executed on Strategic Enhancements

    Combo Edits stop bad transactions at the source

    Almost no KK errors in ePro due to simplified KK and modification end user process.

    Project Status sending only good projects to feeder systems

    KK setup for Budgetary Controls

    Successfully transitioned to BI Publisher and Integration Broker.

    Did not implement WorkCenters or Alerts/Notifications

  • Project Management Lessons

    Learned

    Timeline – Scope – Resources

    Beware swapping out tires on a moving car!

    “Reduction” of Customizations

  • Project Management Lessons

    Learned (Cont.)

    Change Management

    Finance Departments Core module users

    Design Meetings covered customization rationalization, new 9.2

    feature evaluation and scope decisions

    UAT

    Communication – Many new features and controls

    End Users Mostly ePro and Reporting

    “Champs” team – ePro evaluation and UAT

    Communication – “Reduced ePro errors” and “Enhanced error

    handling”

  • THANK YOU!

  • Jessica Mann

    Practice Director

    SpearMC Consulting

    [email protected]

    E-mail: [email protected]

    Marcus Bode

    Managing Director

    SpearMC Consulting

    E-mail: [email protected]

  • This presentation is available

    for download from the

    Conference site at

    https://www.heug.org/page

    /us-alliance-conference-files

    Note: Sessions from previous HEUG

    conferences are also available.