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Every year, we say thank you to our hard-working Associates on Laurel Day. Each facility celebrates in their own unique way. Here are some of this year's highlights!
Celebrating Our Associates on Laurel Day
The Laurel SpiritA L A U R E L H E A L T H C A R E C O M P A N Y A S S O C I A T E P U B L I C A T I O N
SUMMER 2019
The Laurels of Hillsboro Corn hole, coconut bowling and competitive donut eating
were just a few of the fun activities at The Laurels of Hillsboro. Winners received tickets to the Festival of the Bells.
The Laurels of GreenTree Ridge The Laurels of GreenTree Ridge celebrated their
Laurel Spirit with an entire week of themed activities! They had Pajama Day; Mad Hatter Day; Tropical Day; Wacky Wednesday; Red, White & Blue Day; Fabulous 50's Day; and Team Spirit Day, with costumes, games, and refreshments to fit each day's theme.
The Laurels of Mt. Pleasant Everyone enjoyed some outdoor fun with a BBQ
food cart and games for both adults and the little ones. Their raffle featured prizes related to camping, fishing, grilling, and sports.
More Laurel Spirit Day celebrations continue on page 2.
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2 T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N
That's the Spirit!That's the Spirit!A W O R D F R O M O U R C U S T O M E R S
(Celebrating Laurel Day - continued from page 1)
The Laurels of Hamilton
Associates got a glimpse into their futures from a palm reader and enjoyed a visit from the Kona Ice Truck.
The Laurels of Bedford The Laurels of Bedford had a fun-filled day
of games, prizes, and laughter, featuring “over the intercom” trivia, a picnic-style lunch and a raffle with 50+ winners!
The Laurels of Massillon
Everyone loved the back yard cookout, with yard games and food from the grill. A ball of goodies wrapped in plastic wrap served as a fun prize!
The Laurels of Forest Glenn
The Laurels of Forest Glenn celebrated with a cookout, SnoCones, ice cream sundaes, and lots of fun games, including Jumbo Connect Four, corn hole and Jenga. After lunch, EVERYONE joined the all-staff competitive water balloon fight!
The Laurels of Hendersonville
The Laurels of Hendersonville celebrated their Super Staff with a Superhero theme! Each day, they honored a different department. On Friday, Associates were treated to lunch by a local food truck, ice cream from the ice cream truck, fun, games, and prizes. Here, Director of Marketing Bob Pompeo and Director of Nursing Shawn Gorman show off their Superman attire.
T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N 3
Focus on... AwardsFocus on... AwardsD E M O N S T R A T I N G T H E L A U R E L W A Y
2019 Management Meeting Awards Laurel Health Care Company is pleased to recognize these facilities and Associates for outstanding performance in
2018. Congratulations to all of the hard-working Managers and Associates who made these results possible.
The Laurels of Defiance Business Office Manager: Melinda James
The Gaulke Award for Outstanding Business Management
Overall Winner – The Laurels of Bon Air The Laurels of Bon Air won the Pinnacle Award for the eighth year in a row. The facility received a check for $10,000. 25% will be spent on an employee celebra-tion, and the rest will go towards facility improvements. Left to right: Regional Director of Operations Scott Williamson, Administrator Ryan Koeniger, Director of Nursing Janet Cookson, Regional Director of Business Development Megan Shilling, Regional Clinical Coordinator Rachel Severin.
Runner-Up – The Laurels of Willow Creek The Laurels of Willow Creek came in second place for the Pinnacle Award for the first time. They received $5,000 for facility improvements and employee recognition. Left to right: Regional Director of Operations Scott Williamson, Regional Clinical Coordinator Rachel Severin, Regional Director of Business Development Megan Shilling.
Pinnacle Award for Best Overall Performance
2nd Time RecipientThe Laurels of West Carrollton (consecutive)
3rd Time Recipients
The Laurels of SteubenvilleThe Laurels of New London
6th Time Recipient
The Laurels of Sandy Creek
7th Time RecipientThe Laurels of Athens (consecutive)
8th Time Recipients
The Laurels of Mt. PleasantThe Laurels of Bedford
9th Time RecipientsThe Laurels of Mt. VernonThe Laurels of Chatham
The Laurels of Blanchester (consecutive)
10th Time RecipientThe Laurels of Carson City
11th Time Recipients
Maplewood of Shane's VillageThe Laurels of HillsboroThe Laurels of Bon Air
13th Time Recipient
The Laurels of Charlottesville (consecutive)
16th Time RecipientThe Laurels of Fulton
17th Time RecipientThe Laurels of Worthington (consecutive)
18th Time Recipient
The Laurels of Hendersonville
19th Time RecipientsThe Laurels of DeKalb
Maplewood of MarshallThe Laurels of Willow Creek
21st Time Recipient
Maplewood of Mt. Pleasant
23rd Time RecipientThe Laurels of Massillon
(23 consecutive years!)
The Laurel Way Award Winners for outstanding demonstration of The Laurel Way of Caring
4 T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N
The Laurel Way We are a team of
professionals dedicated to promoting the highest level of independence and quality of life for our Guests by creating
a comfortable living environment and providing
comprehensive health care services.
To accomplish this, we have a responsibility to:
Treat everyone with dignity and respect
Conduct ourselves with the highest level of integrity and ethical behavior
Be uncompromising in our standards of quality of care and service
Attract, train and retain knowledgeable, caring and compassionate individuals
Challenge ourselves to grow as people, as professionals and as a company
Earn a fair and reasonable profit for our stakeholders
We embrace these responsibilities, with
commitment and enthusiasm, in our pursuit of The Laurel Way.
D E M O N S T R A T I N G T H E L A U R E L W A Y
Focus on... AwardsFocus on... AwardsLaurel Legacy Award Winners
for exceeding Guest expectationsThe Laurels of AthensThe Laurels of Bon Air
The Laurels of BlanchesterThe Laurels of Carson City
The Laurels of DeKalb
The Laurels of HendersonvilleThe Laurels of New LondonThe Laurels of Sandy CreekThe Laurels of SteubenvilleThe Laurels of Worthington
The Castor Award Winners for outstanding quality of care and service
The Laurels of AthensThe Laurels of Blanchester
The Laurels of Charlottesville The Laurels of DeKalb
The Laurels of GreenTree Ridge
The Laurels of HendersonvilleThe Laurels of New London
The Laurels of Pender The Laurels of Sandy CreekThe Laurels of Worthington
The Finnerty Award Winners for excellence in property management
The Laurels of BlanchesterThe Laurels of Carson City
The Laurels of DefianceThe Laurels of DeKalbThe Laurels of Fulton
The Laurels of Hendersonville
The Laurels of MassillonThe Laurels of New London
The Laurels of SalisburyThe Laurels of Steubenville
The Laurels of West CarrolltonThe Laurels of Worthington
QA Awards
2018 Deficiency Free AwardThe Laurels of Pender
NEW! The Exceeding Excellence AwardThe Laurels of DeKalb
5 Consecutive Years of Deficiency-Free Surveys: 2015, 2016, 2017, 2018 (2)
Education Superstar for highest total compliance
The Laurels of Fulton
T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N 5
D E M O N S T R A T I N G T H E L A U R E L W A Y
Focus on... AwardsFocus on... Awards
The LaurelsMission Statement
Creating a Legacy
By
Exceeding the
Needs and Expectations
Of Those We Serve,
While Embracing
The Laurel Way
Marketing Awards 100% Club Winners for
full occupancy during 2018
The Laurels of AthensThe Laurels of Blanchester
The Laurels of Bon AirThe Laurels of Charlottesville
The Laurels of DefianceThe Laurels of GreenTree Ridge
The Laurels of HamiltonThe Laurels of Huber HeightsThe Laurels of New LondonThe Laurels of Sandy CreekThe Laurels of Steubenville
The Laurels of University ParkThe Laurels of West CarrolltonThe Laurels of Willow Creek
Maplewood of MarshallMaplewood of Mt. Pleasant
Maplewood of Shane’s Village
Rehab Awards
Outstanding Intermediate Care ManagementThe Laurels of Athens
The Laurels of DefianceThe Laurels of Huber Heights
The Laurels of Massillon
Best Fiscal Management The Laurels of Massillon
Best Staffing Management The Laurels of Steubenville (4th year)
Best Skilled Management The Laurels of Norworth
Best Outpatient Units The Laurels of Massillon (2nd year)
Associates gathered at the Annual Management Meeting Awards to celebrate their success.
6 T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N
A C L O S E - U P L O O K A T A C T I V I T I E S
ReflectionsReflections
The Laurels of Hamilton The leadership team and Associates planted colorful flowerpots to enhance the facility's curb appeal. Director of Marketing Katie Klespies shows off the results!
The Laurels of University Park Twin sisters shared their knowledge speaking at the Virginia Healthcare Association's annual Activity Director Conference in July. Catherine Blanche is the Activities Director for The Laurels of University Park. She was joined by her twin sister, Rebecca Merritt, who also works in Activities.
The Laurels of Charlottesville On August 16th, Guests and Associates celebrated Hawaii Admission
Day to commemorate the state's 1959 admission to the Union. Pastor Roy, who is of Polynesian
descent, taught everyone how to husk and crack open a coconut using only a stick.
The Laurels of Mt. Pleasant Guests and Associates got a taste of Hawaii in July at a Luau featuring piña coladas, fresh fruit, pulled pork sandwiches, and Hawaiian music. Activities Assistant Jack Lewandowski dressed for the occasion!
The Laurels of Steubenville Vacation Bible School got a little wild this year! Guests loved the jungle
theme. Here, Guest Betty Cale wrestles an alligator with Ginger the Giraffe, Sammy the Snake, Mickey the Monkey, Polly the Parrot, and an inflatable elephant in the background.
The Laurels of Salisbury Fun-loving Guest Murle
Beaver dreamed of taking a spin in her son-in-law's red
Corvette — so her family and Associates teamed up to make it happen!
The Laurels of Sandy Creek Rachel, from the Activities Department, was one of three Associates to win backpacks full of school supplies in the annual back-to-school raffle.
T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N 7
The Laurels of Huber Heights When tornados hit their local community, Associates pulled together to help out with donations of bottled water and other critical supplies.
The Laurels of GreenTree Ridge, Hendersonville, & Summit Ridge Twenty-one Associates from our Asheville facilities joined forces for the third annual Care Partners Foundation Drums and Dragon Boat Race. They scored a win in the contest for "Best Tent Decoration" with their circus theme.
The Laurels of Chatham The Recreation Services Department pampered Guests with manicures, hand massages, music, and refreshments on National Relaxation Day on August 15. Pictured: Guest Daisy Hatley shows off her manicure.
The Laurels of Summit Ridge During their first monthly Veterans' Support Group, Veteran Guests and community members enjoyed a catered meal and camaraderie. They also held a moment of silence for fallen veterans. Pictured at right: Fallen Veterans table. Pictured above: Administrator Jacob Mauer, an Army veteran, speaks to Robert Brigman, a World War II Veteran.
The Laurels of Bon Air Lisa Pierce and Billy Hopkins show off their painting during Arts & Crafts.
The Laurels of Pender Guests enjoy creating fun crafts with instructor Maureen McKenna.
8
W H O , W H A T , W H E R E , W H E N A N D H O W
Spirit NewsSpirit News
If you have ideas for stories, features or photos for an issue of The Laurel Spirit, let us hear from you! Please submit your ideas to your Administrator who will pass them on to the editor. Thank you!
A Wedding at The Laurels of Norworth On May 31st, love was in the air at The Laurels of Norworth as Guest Judith
Gomez and Danny Carrico tied the knot. The two met in July 2015 at Riverside Hospital. Associates decorated the facility, helped Judith with her hair and makeup, created special hors d’oeuvres for the reception, and walked her down the aisle. Director of Maintenance Andrew Noel, an ordained minister, married the couple. After the ceremony, Associates, Guests, and visitors enjoyed music, dancing, and eating at the reception. Judith and Danny danced their first dance to “Look at Me” by Alan Jackson. Judith says, "It was a beautiful day; everything was perfect."
Audra Watson Named Virginia Social Worker of the Year
Audra Watson, Director of Social Services for The Laurels of Bon Air, was named Virginia Social Worker of the Year in a Skilled Nursing Facility by CareAdvantage and the American Heart Association in May. The award is given annually to an individual who has made a demonstrable difference in the care of a patient or person needing services while also abiding by the Social Work Code of Ethics and contributing a positive image for the social work profession. Watson was chosen from a group of 175 submissions.
Pat Rush of The Laurels of Hendersonville Retires
Pat Rush, Environmental Services Consultant for The Laurels of Hendersonville, is retiring after nearly 30 years of service. She started as the Housekeeping Supervisor in 1990, before the facility joined the Laurel Health Care family. “It
was my honor to be an employee,” she says, “and I hope I made a difference.” Thank you, Pat, for your many years of service! Left to right: Paul Shogren, Pat Rush, Shelley Reed, Rob Peck, Kelly Bradish, Kevin Poole, Jake Mauer.
Many Laurel Healthcare Facilities Achieve a Five-Star Quality Rating
Congratulations to the following facilities for earning a Five-Star Quality Rating from the Centers for Medicare and Medicaid Services (CMS)! The Five-Star Rating System was created to help consumers evaluate skilled nursing facilities. The rating system uses information from Health Care Surveys, Quality Measures, and Staffing. Overall Quality: Athens, DeKalb, Hendersonville, New London, Sandy Creek, West Carrollton, and Worthington. Quality Measures: Athens, Bedford, Blanchester, Bon Air, Carson City, Charlottesville, DeKalb, GreenTree Ridge, Hendersonville, Massillon, New London, Norworth, Salisbury, Sandy Creek, Summit Ridge, West Carrollton, Willow Creek, and Worthington.