A guide in

becoming a

“Netizen”

e-Access

It is about understanding privilege of using electronic information as well as the right

in having fair, safe and reliable access

There are few ways where to get the internet :

Modem

Public Internet Services such as universities

Open and Paid Wi-Fi Wireless Internet Access

Cellular phones and PDAs

Instill the Right AttitudesAppreciate the digital facilities

Do not misuse the facilities

Do not vandalize Internet kiosks

Do not overwhelm the bandwidth

Be responsible

Should not spread incorrect information

Do not condemn others in the cyber world

Should be sensitive towards other races and ethnics

Lesson

• we should be grateful for having the internet access as a privilege because not many people have the chance. Thus, we should help in doing something to enable the unfortunates to have the access to the internet.

e-Literate

Is it the skill in using technology and knowing when and when not and how

to use it appropriately. It emphasizes on how online behaviour can produce

major consequences offline.

Internet enables us to perform various tasks and activities daily via the applications. Different applications can perform different tasks depending on what objective an application is created.

Digital Literacy ApplicationWeb 2.0

Everybody can create their personal websites and pages

Instant Messaging - MSN messenger-Yahoo! Messenger

-Whatsapp-skype

Online application

> e-Business> e-Government

> e-Learning

How can you trust internet resources?

Check whether the website is from a renown company Call the company itself to confirm the website Compared the prices from the website with the company Make sure the website’s URL begins with “https” There should be a lock icon somewhere in the website page

Lesson

• As a someone who is competent in using the internet and technology, you should use it wisely and in a way that enable you to gain the benefits. Also, you should be aware that everything you perform online will have a digital footprint.

e-Rule

It is defines as governing communication and tecnology use

including respect for ownership and authorship.

Everything that a man created will have it’s own positive and negative impacts. Same goes to the application of internet. There are various types of crime that can be commited for many reasons with the use of technology, also known as “cyber crimes”.

Examples of cyber crimes

Internet Banking Fraud1,191

Internet banking

fraud cases detected in M'sia Jan-

June (http://biz.thestar.com.my/news/story.asp?file=/2009/12/9/business/20091209142618&sec=business

)

Harassment

Man Sentenced for Internet Harassment

(http://crime.about.com/od/online/a/web_harass.htm

)

Intrusion

Russian Computer

Hacker Indicted in California

(http://en.gazeta.ru/news/2012/04/13/a_4345165.shtml

)

Negative Impacts of Cyber CrimesLoss of

revenue

• If a company’s disclosed financial information is leaked, it can be used by another party to steal the company’s money from it’s account.

Waste of Valuable Time

•The security together with IT department have to waste their time trying to find and solve security breaches that exists as a result of the cyber crimes

Damaged Reputation

• In the Wikileaks case, reputations of many countries were damaged as their private and confidential information /discussion were leaked.

Reduced productiyity

• Companies will have to take appropriate actions to prevent future damage after the first case, thus, the employers will be distracted from their work routine

Property Infringments and Legal Rights

• Software piracy– One software is being shared or copied

by many users but only one license agreement was paid.

• Freeware– Can download, copy, pass or use the the

software without payment for a license

• Shareware – It is free for a limited period of time

• EULA (End User License Agreement)– Can install the software on a computer

but prohibited from sharing it with other computer.

Lesson

• As a Netizen, you should realized the cyber laws in the country and dangers that IT may possess. By understanding the law, hopefully you will be careful never to involve in any cyber crime.

e-Safety

It is about actions and best practices for Netizens to protect their personal

safety and the security of their networks.

There are many types of threat that can come from the internet. It exists in various forms and may be present without you knowing it.

Common forms of Digital Security Breach

Identity TheftThree Indicted in Identity-Theft Case (

http://www.washingtonpost.com/wp-dyn/content/article/2009/08/17/AR2009081701915.html

)

Internet PredatorMan arrested in Internet predator case (

http://www.greenvilleonline.com/article/20120326/NEWS/303260038/Man-arrested-Internet-predator-case

)

Cyber BullyingStudent guilty in gay cyber-bullying case (

http://www.abc.net.au/news/2012-03-18/us-student-guilty-in-gay-webcam-suicide-case/3895924

)

Phishing EmailsThree phishing cases lodged in a day (

http://www.mid-day.com/news/2012/feb/090212-Cyber-crime-Three-phishing-cases-lodged-in-a-day.htm

)

How to permenantly erase the data from an old computer?

To donateIf you wish to donate the old computer to another party, a shredder software can be purchased to permenantly erase the data on the hard drive.

To disposeIf you wish to dispose the old computer, first, you need to dismantle the computer. Second, take out the hard drive. Third, physically destroy or damage the hard drive

* This is very important to avoid your personal data from falling into the wrong person that may use the information to commit a crime.

Lesson

• Always remember that there are many threats that come from the internet. You should be extra careful and make an effort to ensure that your personal safety and the security of the networks are properly guarded.

e-Interaction & Collaboration

It is about the exchange and sharing of information using digital systems and

the importance of having humility, loyal and respect for others when

communicating.

Since the internet enables communication digitally without the other person to be face-to-face, there are basic rules that should be remembered when communicating online to preserve good relationship with others.

Use the right language Treat people the same as if they are in front of you Don’t encourage a fight if things get heated up

Misuse of TechnologyUtilising social networking site for the wrong reasons

• Case study : Mom: MySpace Hoax Led to Daughter's Suicide (http://www.foxnews.com/story/0,2933,312018,00.html)

Writing blogs to spread hatred

• Case study : Blogger faces up to 2 years in jail for critising Russian Orthodox church (http://en.gazeta.ru/news/2012/04/13/)

Jeopardizing safety when texting while driving

• Case Study : Woman who killed toddler in texting-while-driving case pleads no contest (http://www.ktvu.com/news/news/woman-who-killed-toddler-in-texting-while-driving-/nD5dm/)

Spreading hoaxes via text messages and emails

• Case study : Mother works to stop exploitation of child for online hoax (http://www.nctimes.com/news/local/ramona/ramona-mother-works-to-stop-exploitation-of-child-for-online/article_0edbe450-6293-5de6-b258-3dfeb5094f39.html)

Lesson

• No matter what, do remember to treat others the same way that you wanted to be treated. Unappropriate vocabolaries are best avoided.

e-Enterprise

It is about business conducted online using any internet-based application. It is

created to enlighten on proper online buying behaviours, channels as well as the policies to perform a secure online

transaction.

e-Enterprise is just another way of how the internet can ease the human life. Nowadays, all the payments or groceries-shopping can be done online as the banks and companies are coping with the technologies of the 21st centuries to escalate their business. However, catious must be taken to avoid unlucky incidents.

Types of internet transaction

Online Shopping

• Try to acquire the trader’s complete details

• Use a website that provide secure payment (padlock icon = encryption)

• Verify with the company after the transaction has been performed.

• Double-check whether the company has a privacy statement that tells you what they are doing with your personal information.

Online Banking

• Don‘t give away your passwords, card numbers and Personal Identification Number (PIN).

• Ensure that the page you are performing your transaction has encryption.

• Use a firewall• Make sure that you install and

constantly update your security updates (automatic update should be beneficial)

Identifying Affairs when Conductiong Transactions over the Internet

Credit Card Fraud

•There are 3 types : theft of the card, counterfeiting and card-not-present fraud.•Shred all documents containing informations on your credit card.•When paying, give the card straight to to cashier.•If your credit card is stolen, immediate report to the police should be done.•Avoid giving credit card informations to others.

Impulse Buying

•It is an unplanned or spontaneous purchase.•Withdraw just enough money to buy whats needed.•Make a list of the needed stuffs only.•Do not surf around the mall or window-shopping.•Jot down the expenses to observe the money flow.

Lesson

• The internet-based application has made business possible throughout the world. But do remember to be careful and cautios in performing online transaction.

e-Care

It is about physical and psychological well-being in a digital world.

Having the internet to cater your every need allow you to just sit back and relax in your home while performing all the daily routine (business, shopping, socializing and paying bills) through online. But with that, there are issues that need to be taken care of to ensure the health of your physical, mental and social behaviour.

Exercise to stretch the muscles and improve blood circulation

Lesson

• The most important thing is your health. Do take measures to prevent health problem in the future while working and playing in the digital world. The measures will also let you to enjoy digital experience better.

e-Accountability

It is about the privileges and responsibilities of all users together with ethical behaviors that come with it. It is also includes credibility and integrity of

online content and rational thinking about what is right or wrong.

Every internet user should understand that they have responsibility to be ethical towards others and also, there are needs to govern the system to ensure that the welfare and rights of the users themselves are well-protected. Thus, laws and legislations are regulated so that objectives above are attained.

Lesson

• What goes around comes around. You have to take responsibilities for your every action

Brought to you by :