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OUR OBJECTIVES
• �To�purchase�goods�and�services�that�meet�or�exceed�our�quality�and�quantity�specifications�at�the�lowest�cost�and�to�deliver�them�on�time.
•��To�manage�the�expenditure�of�corporate�funds�with�in-tegrity�according�to�corporate�policies�and�procedures,�and�to�ensure�that�all�purchase�transactions�maximize�the�return�on�investment.
•��To�constantly�strive�for�cost�improvements�with�all�purchase�transactions�in�an�effort�to�identify�and�implement�strategies�for�cost�reduction�and�control.
•��To�ensure�that�Aflac�and�its�subsidiaries�are�always�held�in�the�highest�esteem�by�maintaining�an�impeccable�reputation�for�conducting�all�business�transactions�in�an�ethical,�efficient,�and�professional�manner.
WhaT WE ExpECT fROm VEndORS
• To�respond�promptly�and�accurately�to�questions.•��To�honor�and�meet�all�contractual�obligations�as�de-
scribed�in�the�terms�and�conditions�of�the�instrument(s)�of�agreement�(purchase�order,�valid�contract,�etc.),�unless�modifications�are�negotiated�and�integrated�into�the�instrument.
•���To�proactively�inform�Aflac�of�new�technologies�and�trends,�as�well�as�submit�suggestions�that�will�improve�the�performance�of�our�supply�chain�management�processes�for�goods�and�services.
•��To�provide�a�minimum�30-day�written�notice�of�any�price�changes,�recalls,�or�other�material�adjustments�for�any�goods�or�services�purchased�or�under�negotiation�for�purchase,�unless�determined�otherwise�by�the�terms�and�conditions�of�an�executed�agreement.
•��To�strictly�conform�to�all�Aflac�policies�concerning�conduct�with�our�employees�and�on�our�premises.
•��To�conduct�all�business�relationships�with�honesty,�fairness,�and�integrity.
•��To�ensure�that�all�Aflac�information�related�to�our�business�relationship�is�kept�confidential.
•��To�actively�support�Aflac’s�supplier�diversity�initiatives�by�offering�subcontracting�opportunities�to�certified�diverse�suppliers�associated�with�providing�our�products�and�services.
•��To�support�Aflac’s�sustainability�efforts�by�considering�the�environmental�impact�of�materials�offered,�and�their�use�and�disposal.
A GUIdE for Vendors
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Aflac�Worldwide�Headquarters
1932�Wynnton�Road�� |� �Columbus,�GA�31999�� |� �aflac.com
For potential business opportunities with Aflac,please register online at:
https://supplierportal.dnb.com/aflac.
EThICal VIOlaTIOnS
Aflac�employees�and�vendors�are�expected�to�conduct�business�in�an�ethical�manner.�Instances�of�unethical�behavior�by�an�employee�or�vendor�should�be�reported�to�our�corporate�compliance�coordinator�in�any�of�the�following�ways:•�Call�the�Aflac�Helpline�at�1.800.981.6497.•�Send�a�fax�to�706.596.3577.•��Send�a�letter�to:�
1932�Wynnton�Road�Columbus,�GA�31999-0001
A GUIdE for Vendors
WElCOmE Vendors
This brochure is to assist you in understanding our procurement policies and objectives.
Our purchasing philosophy is to award busi-ness to vendors that help Aflac achieve its strategic business objectives.
Aflac fully recognizes its obligations to customers, employees, vendors, shareholders, and communities to effectively and efficiently manage corporate resources to maximize profitability under impeccable governance.
WhaT YOU maY ExpECT fROm US
Aflac�will�conduct�all�business�activity�with�the�utmost�integrity,�fairness,�and�respect�for�the�mutual�success�of�both�parties.
VEndOR REGISTRaTIOn
Aflac�requires�all�potential�vendors�to�complete�a�questionnaire�at�https://supplierportal.dnb.com/aflac.�The�information�requested�includes�essential�background�data,�certifications,�and�references.
VEndOR dIVERSITY and SUSTaInaBIlITY
�Aflac�supports�supplier�diversity�development�through�initiatives�designed�to�offer�genuine�business�opportunities�to�minority,�woman-owned,�and�other�diverse�business�enterprises.�We�attempt�to�fully�engage�the�economic�development�of�these�communities�not�only�by�our�internal�initiatives�but�also�by�our�support�and�involvement�with�the�various�organizations�supporting�the�growth�and�development�of�these�vendors.�We�maintain�memberships�in�the�Women’s�Business�Enterprise�National�Council�(WBENC),�the�National�Minority�Supplier�Development�Council�(NMSDC),�the�Georgia�Hispanic�Chamber�of�Commerce�(GHCC),�the�U.S.�Pan�Asian�American�Chamber�of�Commerce�(USPAACC),�and�the�National�Veteran-Owned�Business�Association�(NaVOBA).�
Aflac�strives�to�be�a�good�steward�of�the�planet.�We�are�committed�to�wisely�selecting,�using,�and�disposing�of�the�resources�required�to�conduct�our�business.�We�carefully�consider�the�environmental�impact�of�the�materials�we�purchase—not�only�for�today,�but�for�years�to�come.�
We,�therefore,�seek�to�give�preference�to�qualified�vendors�certified�as�minority,�woman-owned,�or�veteran-owned�businesses,�as�well�as�those�who�support�our�sustain-ability�efforts.
On-SITE VISITS
�Aflac�maintains�strict�security�access�to�all�corporate�premises.�Vendors�are�required�to�schedule�appointments�and�check�in�at�the�security�desk�in�the�Aflac�lobby,�where�a�security�officer�will�give�instructions�on�the�sign-in�procedure�and�arrange�for�an�associate�to�meet�and�escort�the�party.
QUOTaTIOnS
All�quotations�and�similar�requests�for�proposal�must�be�submitted�in�writing.�RFI�and�RFP�responses�may�be�submitted�electronically�(via�email),�provided�all�other�procedures�for�proposal�submission�are�met.�Requests�for�quotes�will�be�solicited�only�when�we�consider�the�vendor�to�be�a�valid�candidate.�Competition�is�conducted�openly�within�the�guidelines�of�quotation�requests.�We�make�every�attempt�to�issue�clear,�concise,�and�unbiased�specifications�that�meet�our�essential�requirements.�Vendors�are�required�to�respond�to�our�requirements�and�specifications�concisely�and�in�the�prescribed�format.�Alternatively,�quotes�that�may�potentially�improve�cost�performance,�quality,�delivery,�etc.,�are�accepted�only�if�the�requirements�of�the�original�quote�request�are�addressed.�Any�proprietary�information�considered�essential�to�your�quote�response�must�be�approved�by�Aflac�before�submission�and�marked�as�such�in�the�submitted�document.
Only�Strategic�Sourcing�and�Procurement�(SS&P)�personnel�are�authorized�to�issue�purchase�orders.�Suppliers�should�not�ship�goods�nor�provide�services�without�an�authorized�purchase�order.�Invoices�submitted�without�purchase�order�numbers�will�be�delayed�or�returned.
Suppliers�must�submit�all�invoices�to�Aflac�at:�Attn:�Accounts�Payable�1932�Wynnton�Road�Columbus,�GA�31999-4322�or�email�to:�[email protected].
GIfTS and EnTERTaInmEnT
Gifts�in�excess�of�$100�are�discouraged�and,�if�made,�the�employee�is�required�to�report�the�gift�to�the�corporate�compliance�coordinator.
nOnCOmplIanCE
If�a�vendor�does�not�follow�the�guidelines�outlined�in�this�pamphlet,�we�reserve�the�right�to�remove�the�vendor’s�name�and�the�name�of�the�parent�company�from�our�approved�vendor�list�for�a�minimum�of�one�year.�Goods�and�services�determined�by�Aflac�to�be�of�poor�quality�and�workmanship,�or�delivery�of�such�goods�and/or�services�that�adversely�impact�our�operations�will�not�be�accepted�nor�will�payment�be�made�for�submitted�invoices.
Please�address�any�questions�about�our�procurement�procedures�to�the�2VP,�SS&P.��