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A Directory for
Persons with
Memory Loss,
Their Families
and Other
Caregivers
Resources Available
In Grey-Bruce
A Guide for Persons With Memory Loss
Whether you are a person with memory loss, a family member, or other caregiver, you will need help at some time. This Directory will assist you in finding the services available in your community. Should you required further information please contact the Alzheimer Society of Grey-Bruce or the Community Care Access Centre (see inside for contact details.)
About the Grey–Bruce Dementia Network: This booklet has been created by the Grey-Bruce Dementia Network. The Network is comprised of health care providers, educators and consumers committed to improving access to health services for persons living with memory loss, their families and the caregivers.
Disclaimer: The Grey-Bruce Dementia Network cannot accept liability for errors or omissions in the information provided, although every effort has been made to ensure accuracy.
It is important to see your doctor if you are concerned about memory loss as the symptoms may be due to a treatable condition. Treatment is available for persons suffering from memory loss. The earlier the cause is diagnosed the better. Keeping a record of the important information may be helpful in case of emergency. Many people caring for a loved one with memory loss find it helpful to keep a diary of care. “The Personal Care Booklet”, an example of a diary, can help record information on daily care that the person with memory loss is capable of doing independently, tasks they may need assistance with or those they are dependent upon others to complete. This will provide information for emergencies or for a time when you cannot be with your loved one. Topics included in the booklet:
Getting to know your family member A typical day Daily living Meal time Special considerations Filling the day Journal
For copies of the Personal Care Book please contact
the Alzheimer Society of Grey-Bruce at
519-376-7230 or 1-800-265-9013
If you are concerned about any of the following symptoms, please call your doctor. These signs may indicate the need for a thorough assessment to determine the cause of your symptoms.
Warning Signs for Alzheimer Disease
or Other Memory Loss
1. Memory loss that affects day-to-day function
2. Difficulty performing familiar tasks
3. Problems with language
4. Disorientation to time and place
5. Poor or decreased judgment
6. Problems with abstract thinking
7. Misplacing things
8. Changes in mood and behavior
9. Changes in personality
10. Loss of initiative
Printed Feb 2011
Living With Memory Loss
Living with Memory loss can be difficult even for the strongest persons. At times, it can be frustrating, confusing, emotionally draining and physically exhausting, not only for the person who is suffering from memory loss, but also everyone involved in their care. At the same time caregiving can be a very rewarding experience for those who are able to take full advantage of the supports and resources available to them in their community. This booklet is designed to help readers find these supports and resources more easily. Sometimes people fail to recognize that something is wrong. They may mistakenly think that memory loss is a normal part of aging – it isn’t. It is important to see your doctor if you are concerned about memory loss as the symptoms may be due to a treatable condition. Treatment is available for persons suffering from memory loss and the earlier the cause is diagnosed the better.
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Table of Contents ASSESSMENT AND MEDICAL CARE ............................................................. 5
Doctor Search ...................................................................................................... 5 Geriatric Assessment ........................................................................................... 6 In Patient Assessment .......................................................................................... 6
HOME HELP ........................................................................................................ 7
South West Community Care Access Centre (CCAC) ......................................... 7 Homemaker Services/Personal Support Services ................................................. 7 Nursing Services .................................................................................................. 8 Meals ................................................................................................................... 9 Home Maintenance and Snow Removal............................................................. 10
HOUSING ........................................................................................................... 11
Long Term Care Facilities (Nursing Homes) ..................................................... 11 Rest and Retirement Homes ............................................................................... 15 Supportive Housing ........................................................................................... 19 Other Housing.................................................................................................... 19
LEGAL MATTERS ............................................................................................ 20
Power of Attorney .............................................................................................. 20 Substitute Decision Maker ................................................................................. 20 Public Guardian and Trustee .............................................................................. 20 Legal Clinics ...................................................................................................... 20 Lawyer Referral Service .................................................................................... 21 Advocacy Centre for the Elderly ........................................................................ 21 Abuse and Neglect ............................................................................................. 22
PALLIATIVE CARE (END OF LIFE CARE) .................................................23
Hospice Volunteer Visiting Services .................................................................. 23 Palliative Pain and Symptom Management Consultation ................................... 23
PENSIONS, INCOME AND BENEFIT PROGRAMS .....................................24
Government of Canada Programs ...................................................................... 24 Government of Ontario Programs ...................................................................... 26 Grey and Bruce Programs .................................................................................. 27 Veterans Assistance ........................................................................................... 27
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SAFETY ..............................................................................................................28 Safely Home: Alzheimer Wandering Registry ................................................... 28 Personal Response Systems ............................................................................... 28
SUPPORT ...........................................................................................................30
Alzheimer Society of Grey-Bruce ...................................................................... 30 Bereavement Counselling .................................................................................. 31 Caregiver Support Groups ................................................................................. 31 Canadian Mental Health Association ................................................................. 32 Community Living ............................................................................................. 32 Community Mental Health Team ....................................................................... 32 Community Network Support Team .................................................................. 33 Counselling ........................................................................................................ 33 Internet Resources ............................................................................................. 35 Telephone Support ............................................................................................. 35
TRANSPORTATION .........................................................................................36
Volunteer Drivers .............................................................................................. 36 Driving Assessment Centres .............................................................................. 37
WHEN YOU NEED A BREAK (RESPITE CARE) .........................................38
In Home ............................................................................................................. 38 Friendly Visiting ................................................................................................ 38 Day Programs .................................................................................................... 39 Away from Home (overnight stays) ................................................................... 39
GENERAL INFORMATION
211 is Here! ....................................................................................................... 41 10 signs of Caregiver Stress ............................................................................... 42 10 Ways to Reduce Caregiver Stress .................................................................. 43
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DOCTOR SEARCH Doctor Search is a free service offered by the College of Physicians and Surgeons of Ontario. This program provides public access to the names of physicians accepting new patients.
1-800-268-7096 extension 626 www.cpso.on.ca
TALKING TO YOUR FAMILY DOCTOR: A person can begin with a family physician to discuss an assessment for memory loss. There are several clinics in the Grey-Bruce area to serve those without a family physician. How do they get referred? Contact your local hospital for the nearest clinic. Pamphlets giving more information about what to ask your doctor and what to take with you when you visit the doctor are available from the Alzheimer Society of Grey-Bruce
Assessment and Medical Care
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Geriatric Clinics Physician Clinic held monthly in several locations throughout Grey and Bruce. Appointments are made by referring physicians. Contact the Psychogeriatric Assessment Unit at the Grey-Bruce Health Services Owen Sound.
519-376-2121 extension 2940
Geriatric Resource Team c/o South West Community Care Access Centre 255 18th St. West Owen Sound, ON N4K 6Y1 Phone: 519-371-2112 519-881-1181 1-888-371-2112 Fax: 519-371-5612 Comprehensive geriatric assessment is available in the home or long-term care facility by a team of health care professionals. Ask to be directed to Information and Referral for new inquiries. IN- PATIENT Pyschogeriatric Assessment Unit Grey Bruce Health Services
1800 8th St. East Owen Sound, ON Phone: 519-376-2121 extension 2940 Fax: 519-372 -2718 (On the fax write: “forward to extension 2305”)
Unit 4 -6 is a 21-bed unit offering in-patient psychogeriatric assessment by a multi-disciplinary team.
GERIATRIC ASSESSMENT
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South West Community Care Access Centre (CCAC) Owen Sound Office
255 18th St. West Owen Sound, ON N4K 6Y1 Phone: 519-371-2112
1-888-371-2112 Fax: 519-371-5612
Walkerton Office RR #2 – 15 Ontario Rd.
Walkerton, ON N0G 2V0 Phone: 519-881-1181 1-888-371-2212
Fax: 519-881-1425 The South West Community Care Access Centre (SWCCAC) provides access to and coordination of community health and support services for people of all ages. A professionally trained Case Manager assists people by with assessing their capabilities, exploring support alternatives and coordinating resources. Health care services in the home may include nursing, physiotherapy, occupational therapy, speech therapy, social work, nutrition and homemaking. The CCAC is also the place to apply for access to a long-term care facility for short stay or for permanent placement. HOMEMAKER SERVICES/PERSONAL SUPPORT SERVICES Personal support workers will provide personal care, caregiver relief, meal planning and preparation, and light housekeeping. (Nursing not included) ParaMed Home Health Care 5-945 3rd Ave. East Owen Sound, ON N4K 2K8 Phone: 519-371-5048 1-800-267-5966 Fax: 519-371-5700
HOME HELP
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Home and Community Support Services of Grey Bruce HOME HELP/HOUSEKEEPING (Monday to Friday 8:30 a.m. – 4:30 p.m.) Suite 104, 340 10th Street, Owen Sound, Ontario N4K 6P7 Phone: 519-372-2091 1-800-267-3798 This service delivers support to individuals who live in their own homes and cannot maintain adequate household cleanliness and/or nutrition. Services include routine and seasonal cleaning, laundry, meal organizing and grocery shopping. Community Health Services- Canadian Red Cross (personal care only) Owen Sound/Bruce-Grey 1139 2nd Ave. East Owen Sound, ON N4K 2J1 Phone: 519-376-5373 1-800-265-3710 Fax: 519-372-0230 ParaMed Home Health Care provide homemaking/PSW services
945 3rd Avenue East, Suite 5 Owen Sound, ON N4K 2K8 Phone: 519-371-5048 1-800-267-4966 Fax: 519-371-5700
NURSING SERVICES Nursing services offered in your home include palliative care, respiratory care, intravenous therapy, enterostomal care, foot care and continence assessment. Victorian Order of Nurses 1280 20th Street East Owen Sound, ON N4K 6H6
Phone: 519-376-5895 1-800-265-3138 Fax: 519-376-8233
CarePartners 530 10th Street Hanover, ON N4N 1R5 Phone: 519-364-0222 1-800-486-3488 Fax: 519-364-4861
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MEALS ON WHEELS Hot Meals-On-Wheels are offered in various communities throughout Grey and Bruce Counties. Frozen Meals-On-Wheels are offered to seniors and adults with special needs. These meals are delivered to your door by volunteers. An up-to-date listing of communities served and days of operation is available from: Home and Community Support Services of Grey-Bruce Suite 104, 340 10th Street East Owen Sound, ON N4K 6P7 Phone: 519-372-2091 CONGREGATE DINING PROGRAMS Walkerton – Congregate Dining Program Maple Court Villa 5 4th Street Walkerton, ON N0G 2V0 Phone: 519-881-0333 Seniors in the Walkerton area meet twice a month for a hot meal, conversation and entertainment. A fee is charged and volunteer transportation can be arranged. Wingham and Area Dining for Seniors Contact: Community Support Co-ordinator for Town and Country Support Services Phone: 519-357-3222 extension 203 Held at Midwestern Adult Day Centre Wingham every Friday evening at 5:30 p.m. with entertainment following. Transportation provided and take out meals in the town of Wingham. St. Helens and Area Dining for Seniors Contact: Community Support Co-ordinator for Town and Country Support Services Phone: 519-357-3222 extension 203
Meals
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Held at the St. Helens Community Centre, St. Helens, Ontario once a month on the last Wednesday of the month, at 12 noon with entertainment following. Diners provide their own transportation. Lucknow Diners Program To register contact: June Pyette Phone: 519-524-6295 Held at the Lucknow Legion the first Wednesday of each month. Golden Agers Salvation Army
365 14th Street West Owen Sound, ON N4K 5P7 Phone: 519-376-5699 ext. 105 Fax: 519-376-1591 [email protected]
Noon dinner for a fee plus planned activities before and after. 9a.m.-4p.m. Tuesday, Wednesday and Thursday. The Good Food Box For information about all 13 Grey-Bruce locations
Phone: 519-376-9420 ex. 1407
A once-a-month food buying co-op program. Fresh fruit and vegetables are purchased at wholesale prices. Volunteer packers keep prices low. In Owen Sound delivery is available. HOME, YARD MAINTENANCE AND SNOW REMOVAL Community Living Owen Sound and District 769 4th Ave. East, Owen Sound, ON N4K 2N5 Phone: 519-371-9264
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LONG-TERM CARE FACILITIES (Nursing Homes) Government regulated and funded facilities designed for people who need the availability of 24 hour nursing care and supervision. Admission to long-term care facilities is through the South West Community Care Access Centre. For more information call the South West CCAC at: Phone: 519-371-2112 1-888-371-2112 (Owen Sound) Phone: 519-881-1181 1-888-371-2112 (Walkerton) Please call the individual facility to make an appointment for a tour: The next few pages include contact information for long-term care facilities in Grey-Bruce. LTC Fact Sheet on Health Line – - http://www.thehealthline.ca/libraryContent.aspx?id=110 Or Long Term Care Homes Service Listing - http://www.thehealthline.ca/listServices.aspx?id=49
Housing
HOUSING OPTIONS The South West Community Care Access Centre has booklets available to help you learn about care options. Ask for: “What’s Right for Me? – a guide for seniors and families about home, community and residential care options in Ontario”, or “Accessing a Long Term Care Facility.” Health Directory area http://www.thehealthline.ca/libraryContent.aspx?id=3 Long Term Care info on South West Community Care Access Centre Website at www.ccac-ont.ca
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Chatsworth Country Lane – 34 beds
RR #3 Chatsworth, ON N0H 1G0 Phone: 519-794-2244 Fax: 519-794-2597
Chesley Elgin Abbey – 27 beds
380 1st Avenue North, Box 7 Chesley, ON N0G 1L0 Phone: 519-363-3195 Fax: 519-363-0357
Parkview Manor – 34 beds 98 3rd Street, South East, P.O.Box 298 Chesley, ON N0G 1L0 Phone: 519-363-2416
Fax: 519-363-2171 Durham
Rockwood Terrace – 100 beds 575 Sadler Street East Durham, ON N0G 1R0 Phone: 519-369-6035 Fax: 519-369-6736
Hanover Hanover Care Centre – 41 beds 700 19th Avenue
Hanover, ON N4N 3S6 Phone: 519-364-3700 Fax: 519-364-7194 The Village Seniors’ Community – 70 beds 101 10th Street Hanover, ON N4N 1M9 Phone: 519364-4320 Fax: 519-364-6953
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Kincardine Trillium Court- 40 beds 550 Philip Place
Kincardine, ON N2Z 3A6 Phone: 519-396-4400 Fax: 519-396-9092
Lions Head Golden Dawn – 45 beds 80 Main Street, Box 129
Lions Head, ON N0H 1W0 Phone: 519-793-3433 Fax: 519-793-4503
Lucknow Pinecrest Manor – 61 beds 399 Bob Street, P.O. Box 220 Lucknow, ON N0G 2H0 Phone: 519-528-2820 Fax: 519-528-2377 Markdale Grey Gables – 66 beds 206 Toronto Street, Box 380 Markdale, ON N0C 1H0 Phone: 519-986-3010 Fax: 519-986-4644 Meaford Meaford Long-Term Care Centre – 77 beds 135 William Street
Meaford, ON N4L 1T4 Phone: 519-538-1010 Fax: 519-538-5966
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Owen Sound Georgian Heights – 40 beds 1115 10th Street East Owen Sound, ON N4K 6B1 Phone: 519-371-1441 Fax: 519-371-1092 Lee Manor - 150 beds 875 6th Street East Owen Sound, ON N4K 5W5 Phone: 519-376-4420 Maple View – 119 beds 1029 4th Avenue West Owen Sound, ON N4K 4W1 Phone: 519-376-2522 Fax: 519-376-3110 Summit Place – 119 beds 850 4th Street East Owen Sound, ON N4K 6A3 Phone: 519-376-3212 Fax: 519-371-0923 Southampton Southampton Care Centre – 88 beds 140 Grey Street South, P.O. Box 790 Southampton, ON N0H 2L0 Phone: 519-797-3220 Fax: 519-797-5487 Thornbury Errinrung – 60 beds 67 Bruce Street South, Box 69
Thornbury, ON N0H 2P0 Phone: 519-599-2737 Fax: 519-599-3410
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Walkerton Brucelea Haven – 144 beds 41 McGivern Street West, Box 1600 Walkerton, ON N0G 2V0 Phone: 519-881-1570 Fax: 519-881-0231 Wiarton Gateway Haven – 100 beds 671 Frank Street, P.O. Box 10 Wiarton, ON N0H 2T0 Phone: 519-534-1113 Fax: 519-534-4733 Long Term Care Facilities Action Line The telephone line is open form 24 hours, seven days per week for callers to express concerns about long term care facilities in Ontario.( calls go to service Ontario) Phone: 1-866-434-0144 RETIREMENT HOMES Residences (without government funded care or subsidized rent) with minimal to moderate levels of on-sit support, such as meals, homemaking, and personal care. Find specific details on Retirement Fact Sheet on Health Line - http://www.thehealthline.ca/libraryContent.aspx?id=110 Or Retirement Residences Service Listing - http://www.thehealthline.ca/listServices.aspx?id=307 Allenford Country Care-7 beds Fire # 7771 Hwy 21, Box 14 Allenford, ON N0H 1A0
Phone: 519-934-2875 Fax 519-934-1460
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Chatsworth Chatsworth Retirement 187 Garafraxa Street, P.O. Box 153 Chatsworth, ON N0H 1G0 Phone: 519-794-3145 Chesley Chesley Retirement Villa 124 4th St. North West Chesley, ON N0G 1L0 Phone: 519-363-9119 Fax: 519-363-0504 Elgin Abbey Lodge-14 beds 380 1ST Ave. North, P.O. Box 7 Chesley, ON N0G 1L0 Phone: 519-363-3195 519-363-0375 Durham Abbeyfield Houses of Durham Inc.-12 beds 165 Cross Street South, P.O. Box 639 Durham, ON N0G 1R0 Phone: 519-369-1112 Fax: 519-369-3936 Serenity Retirement Living-20 beds 618 William Street North, P.O. Box 1134 Durham, ON N0G 1R0 Phone: 519-369-3990 Fax: 519-369-3990 Hanover Choices Living Retirement Residence-15 beds 326 12th St. Hanover, ON N4N 1V6 Phone: 519-506-9000 Fax: 519-506-9001 McVean Lodge (Hanover Care Centre)-45 beds 700 19th Avenue Hanover, ON N4N 3S6 Phone: 519-364-3700 Fax: 519-364-7194
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Serenity 472 14th Street Hanover, ON N4N 1Z9 Phone: 519-364-7177 Sprucewood Court Lodge (The Village Seniors’ Community) 101 10th Street Hanover, ON N4N 1M9 Phone: 519-364-4320 Fax: 519-364-6953
Kincardine Malcolm Place-41 beds and 5 senior apartments 255 Durham Street Kincardine, ON N2Z 2Y6 Phone: 519-396-5800 Fax 519-396-5236
Trillium Court-35 beds and 24 senior apartments 550 Philip Place Kincardine, ON N2Z 3A6 Phone: 519-396-4400 Fax: 519-396-9092
Lucknow Nine Mile Villa Retirement Community –22 beds 469 Inglis St., Ste 24 Lucknow, ON N0G 2H0 Phone: 519-538-5466 Meaford Kent Residential Home 124 Centre Street West Meaford, ON N4L 1E8 Phone: 519-538-9939
Riverside Residence-5 beds 43 Berry Street Meaford, ON N4L 1G2 Phone: 519-538-4876
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Owen Sound Central Place-140 beds 855 3rd Avenue East Owen Sound, ON N4K 2K6 Phone: 519-371-1968
Greenhaven Place 2350 8th Street East Owen Sound, ON N4K 5N8 Phone: 519-3767544
Hannah Walker Place-65 beds
846 2nd Ave. West Owen Sound, ON N4K 4M5 Phone: 519-371-1664 Fax: 519-371-5286 Inglewood Villa-15 beds 1731 8th Avenue East Owen Sound, ON N4K 3C2 Phone: 519-371-1217 John Joseph Place-55 beds 842 2nd Avenue West Owen Sound, ON N4K 4M5 Phone: 519-371-3240 Fax: 519-371-6441
Kelso Pines Retirement Lodge-54 beds 1685 3rd Avenue West Owen Sound, ON N4K 4R3 Phone: 519-372-9400
Kelso Villa Retirement Lodge-120 beds 1475 2nd Avenue West Owen Sound, ON N4K 6Z2 Phone: 519-371-0440 Fax 519-371-3966 Seasons Owen Sound –121 units
1389 16th Ave. East Owen Sound, ON N4K 0A9 Phone: 519-371-5115 Fax: 519-371-0707
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Summit Place-119 beds 850 4th Street East Owen Sound, ON N4K 6A3 Phone: 519-376-3456 Fax: 519-371-0923
Port Elgin Kingsway Arms at Elgin Lodge-124 beds 551 Mary Street Port Elgin, ON N0H 2C2 Phone: 519-389-5457 Fax: 519-389-5415 Ripley RVilla Retirement Living-46 beds 22 Park Street, P.O. Box 280 Ripley, ON N0G 2R0 Phone: 519-395-0225 Fax: 519-395-0825 Southampton Hampton Court Retirement Lodge-33 beds 49 Albert Street, P.O. Box 280 Southampton, ON N0H 2L0 Phone: 519-797-2000 Fax: 519-797-2949 Thornbury Erringrung Residence-70 beds 67 Bruce Street South, P.O. Box 69 Thornbury, ON N0H 2P0 Phone: 519-599-2737 Fax: 519-599-3410 Tiverton Tiverton Park Manor-52 beds 24 King St. North, P.O. Box 250 Tiverton, ON N0G 2T0 Phone: 519-395-0225 Fax: 519-368-8811
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Walkerton Maple Court Villa-48 beds 5 – 4th Street Walkerton, ON N0G 2V0 Phone: 519-881-0333 Wiarton New Horizon-20 beds 598 Gould Street, P.O. Box 970 Wiarton, ON N0H 2T0 Phone: 519-534-3357 Fax: 519-534-4419
Ridgeview Retirement Residence-12 beds 561 – 563 Gould Street Wiarton, ON N0H 2T0 Phone: 519-534-5656 Fax: 519-534-2387
Ontario Residential care Association Complaints and Information Service The service is available from 9 a.m. to 5 p.m., Monday to Friday by calling
Phone: 1-800-361-7254 SUPPORTS FOR DAILY LIVING Housing for people over 65 years of age with cognitive impairments or with debilitating chronic illness who require personal support services and homemaking availability 24 hours a day. Support services are available in Kincardine, Meaford, Owen Sound, Port Elgin, Southampton, Thornbury and Wiarton. Phone: 519-376-5895 1-800-265-3138
OTHER HOUSING Provides rent geared-to-income and market housing to senior citizens, adults over the age of 16, families and people with disabilities. Bruce County Housing Corporation Phone: 519-396-3439 or 1-877-396-3450 Grey County Housing Phone: 519-376-5744
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LEGAL TERMS These important legal terms are frequently used and asked about. The following brief descriptions will help you understand them. Contact a lawyer for assistance. What is a Power of Attorney? A Power of Attorney is a legal document that gives a person or persons that you choose the power to act on your behalf. There is a Power of Attorney for Property and another Power of Attorney for Personal Care. What is a Substitute Decision Maker? A Substitute Decision Maker is someone who makes decisions on your behalf if you become incapable of making them yourself. Public Guardian and Trustee The Office of the Public Guardian and Trustee (OPGT) helps to protect the rights and interests of mentally incapable adults who have no one else to act on their behalf. LEGAL CLINICS Legal Aid provides free legal information, advice and representation to all residents. There are some services that are limited to low-income residents for the following: Criminal law, Family law, immigration and some civil cases. www.legalaid.on.ca Grey Bruce Area Office – Owen Sound 345 8th Street East, Suite 101 Owen Sound, ON N4K 1L3 Phone: 519-376-9130 Family Law Information Centre (FLIC) FLIC offers information and resources on separation, divorce and child welfare.
LEGAL MATTERS
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Bruce County 207 Cayley Street Walkerton, ON N0G 2V0 Phone: 519-881-0211 Grey County Amalgamated Courthouse 611 9th Ave. East Owen Sound, ON N4K 6Z4 Phone: 519-370-2430 GREY-BRUCE COMMUNITY LEGAL CLINIC 945 3RD Avenue East, Suite 2 Owen Sound, ON N4K 2K8 Phone: 519-370-2200 or 1-877-832-1435 Free legal information, advice and representation to all residents. There are some services that are limited to low-income residents for the following: Tenant Rights, Ontario Works, Ontario Disability Program, Employment Insurance and Canada Pension Plan/Old Age Security. LAWYER REFERRAL SERVICE A 30-minute consultation is available with a Legal Aid Lawyer. A $6 service charge will be added to your phone bill. Phone: 1-900-565-4577 ADVOCACY CENTRE FOR THE ELDERLY 2 Carlton Street, Suite 701 Toronto, ON M5B 1J3 Phone: 416-598-2656 Website: http://www.advocacycentreelderly.org The centre provides direct legal service and advice. Some service are limited to low-income seniors, public legal education and engages in law reform activities. ABUSE AND NEGLECT Seniors’ Advocacy Awareness Network (SAAN) 519-376-1560 OR 519-372-HELP (519-371-4357) (519-371-4357 – After hours hotline)
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SAAN provides a senior abuse Hotline, senior evaluation and resource team, emergency hospice beds and community education on senior abuse and neglect. Women’s Centre (Grey-Bruce) 519-376-0755 (Administration) 1-800-265-3722 or 519-371-1600 (Crisis) Offers support, education and crisis intervention to women experiencing abuse. Women’s House of Bruce County Box 760 , 6 Mount Forest Ave. Kincardine, N2Z 2Z4 519-396-9814 or 1-800-265-3026 Offers support, education and crisis intervention to women experiencing abuse. Ontario Network for Prevention of Elder Abuse 234 Eglinton Ave. East, Suite 500 Toronto, ON M4P 1K5 Phone: 416-916-6728 Fax: 416-916-6742 Website: www.onpea.org Will direct inquiries concerning abuse situations to the most appropriate local resources. HOSPICE VOLUNTEER VISTING SERVICE Trained Hospice Volunteers can provide information and assistance in physical, emotional, social and spiritual support for persons at the end of life. They provide practical services including reading, running errands, writing letters, caring companionship and active listening. Volunteers also offer respite and bereavement support for family caregivers. Any person or family living with a life-threatening illness may use this service which is free of charge.
PALLIATIVE CARE (END OF LIFE CARE)
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Bruce Peninsula Hospice Association Bruce Peninsula Hospice Grey Bruce Health Services – Wiarton Site 369 Mary Street Wiarton, ON N0H 2T0 Phone: 519-534-1260 Ext. 612 Grey-Bruce Palliative Care Hospice Association St. Francis Place- The Dove Loft – Respite Care Suite 340 10th St. East, ST 100B Owen Sound, ON N4K 6P7 Phone: 519-376-0419 Toll Free: 1-800-304-0080 Fax: 519-376-5518 Website: http://www.thehealthline.ca/displayService Simcoe County Palliative Care Hospice Georgian Triangle 49 Raglan Street Collingwood, ON L9y 4X1 Phone: 705-444-2555 Fax 705-445-3521 E-mail: [email protected] Wingham Palliative Care Wingham and Area Palliative Care Services Box 1286, 270 Carling Terrace Wingham, ON N0G 2W0 Phone: 519-357-2720 Fax: 519-357-4057 Website: [email protected] Grey-Bruce Palliative Pain and Symptom Management Program 382048, Conc 4 NDR, R.R. #3 Hanover, ON N4N 3B9 Phone: 519-369-5464 Fax: 519-369-6950 E-mail: [email protected]
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Victorian Order of Nurses (VON) - Grey-Bruce Site 1280 20th St E, Box 969 Owen Sound, ON N4K 6H6 Phone: 519-376-5895 Toll Free: 1-800-265-3138 Fax: 519-376-8233 Website: Provides consultations and referrals for palliative pain and symptom management. Referral from all sources for palliative pain and symptom management accepted. Services are available for individuals at home, in long term care facilities or in hospitals throughout Grey and Bruce, and can be accessed at any time during the illness. GOVERNMENT OF CANADA PROGRAMS Human Resources Canada English 1-800-277-9914 TTY 1-800-255-4786 E-mail: [email protected] Website: www.hrdc-drhc.gc.ca/isp INCOME SECURITY PROGRAMS Information, application forms and assistance in all matters relating to Old Age Security, Guaranteed Income Supplement, Souse’s Allowance, Canada Pension Plan and reciprocal security agreements are provided by this office.
PENSIONS, INCOME AND BENEFIT PROGRAMS
TALK TO AN ACCOUNTANT An accountant who specializes in pensions could provide assistance with financial information and programs. Ask if minimal consultation fees apply.
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Old Age Security Benefits A monthly pension for persons 65 years of age or over. Apply 6 months before your 65th birthday. Guaranteed Income Supplement A monthly supplement to Old Age Security for those in need of additional financial assistance. Guaranteed Income Supplement and Allowance A monthly benefit paid to the spouse, aged 60 to 64, of an Old Age Security pensioner if the couple has limited income. Guaranteed Income Supplement Allowance for Survivors A monthly benefit paid to low-income widowed persons aged 60 to 64. Application must be made each year for all three supplements mentioned above. CANADA PENSION PLAN Retirement Pension A pension paid monthly to those who have contributed to the Canada Pension Plan and who are 65 years of age, or to those who have contributed to the plan, have ceased employment and are between 60 and 64 yeas of age. Disability Pension A pension paid to persons under 65 who have contributed to the Canada Pension Plan but are unable to be gainfully employed because of physical or mental disability. Survivor Benefits, Death Benefit A lump sum paid to the estate of a deceased person who has contributed to the Canada Pension Plan for a minimum qualifying time. Survivor Pension A pension paid to a legal spouse or a common-law partner of a person who made Canada Pension Plan contributions for a minimum period prior to death. Pension Sharing Pensions paid to spouses or common-law partners may be shared equally between the two resulting in possible tax savings.
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Credit Splitting Canada Pension Plan credits earned by either spouse during marriage or common-law union may be divided equally upon separation or termination of marriage. INTERNATIONAL SOCIAL SECURITY AGREEMENTS Some countries have agreements with Canada that coordinate pensions and benefits from both countries for persons who have not met the minimum requirements of either country. GOVERNMENT OF ONTARIO PROGRAMS Ministry of Finance Information Centre English 1-800-263-7965 TTY 1-800-668-5821 Website: www.gov.on.ca/fin GUARANTEED ANNUAL INCOME SYSTEM (GAINS) The GAINS program provides additional financial assistance to seniors whose income from Old Age Security and the Guaranteed Income Supplement falls below the income level guaranteed by the province for that year. PROPERTY AND SALES TAX CREDITS Phone: 1-877-533-2188 These programs provide financial assistance through tax credits for seniors with low incomes based on the rent or property tax paid in the previous year. MINISTRY OF COMMUNITY, FAMILY AND CHILDREN’S SERVICES The following services can be accessed directly or through the general inquiry line. General Inquiry Line 1-888-789-4199 Ontario Disability Support Program Financial assistance may be available for persons between the ages of 60 and 64 who are single, widowed, divorced, separated, or disabled. Person 65 years and older who need financial assistance but not qualify for Old Age Security may also be eligible.
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Ministry of Community, Family and Children’s Service-South West Region 203-217 York St., Box 5217 London, ON N6A 5R1 519-438-5111 1-800-265-4197 TTY 519-663-5276 Ontario Senior’s Information Line General Information and Referral English 1-888-910-1999 TTY 1-800-387-5559 Website: www.gov.on.ca/citizenship/seniors Toll free number provides information and referral services on the programs, services and activities of the ministries of Health and Long Term Care, Community, Family and Children’s Services and Citizenship. Citizen’s Inquiry Bureau 1-800-267-8097 Referral Information Toll free number provides information and referral service. It provides and access point to information on government programs and services, locations and staff. Trillium Drug Program Ontario Ministry of Health and Long-Term Care 5700 Yonge St. 15th floor North York, ON M2M 4K5 16-326-1558 1-800-575-5386
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ONTARIO WORKS – previously the General Welfare Assistance Grey County Social Services (Ontario Works) Owen Sound, ON Phone: 519-376-7324 Bruce County Social Services (Ontario Works) Walkerton, ON Phone: 519-881-1291 Short-term financial assistance may be available for general living expenses, such as food and shelter, for seniors awaiting a permanent pension or on low income. VETERANS ASSISTANCE Veteran’s Affairs Canada Phone: 1-866-522-2122 (English) Website: www.vac-acc.gc.ca Information, advice and referral for monthly veteran’s allowance, healthcare benefits, disability and survivor’s pensions, home care and long term care, and other financial assistance programs to qualifying veterans. Canada. Veterans Affairs Canada (VAC) - Owen Sound Satellite Office Heritage Place Shopping Centre 1350 16th St E Owen Sound, ON N4K 6N7 Phone: 1-866-522-2122 (English) 1-866-522-2022 (French) Royal Canadian Legion The Royal Canadian Legion offers support to veterans, ex-service members and their families and seniors in the community. They may also provide housing, special support activities and facilities, medical services and assistive devices. Contact the Senior’s Chair at your local branch.
GREY AND BRUCE PROGRAMS
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SAFELY HOME- ALZHEIMER WANDERING REGISTRY Safely Home is a nationwide program designed to find a person who is lost and assist in their safe return home. Developed by the Alzheimer Society of Canada in partnership with the Royal Canadian Mounted Police, the registry stores vital information confidentially on a police database. The information can be accessed by police anywhere in Canada and the United States. For a one-time fee of $35 the registrant will receive and identification bracelet and identification cards. Contact: Alzheimer Society of Grey-Bruce 753 2nd Ave. East Owen Sound, ON NK 2G9 519-376-7230 1-800-265-9013 Fax: 519-376-2428 PERSONAL RESPONSE SYSTEMS Personal response systems are methods whereby an individual who is in an emergency situation in their home is able to contact an appropriate person or place for immediate help. The following offer personal response systems: Care Alert Canada P.O. Box 45006 Mississauga, ON L5G 1C9 Phone: 1-888-475-8595 E-mail: [email protected] Distress Alert Emergency Response System – Georgian Bay Fire and Safety Supplies 1700 20th St. East Owen Sound, ON N4K 5W9 Phone: 519-376-6120 1-800-265-3197 E-mail: [email protected]
SAFETY
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Wightman Security 100 Elora St. North, P.O. Box 70 Clifford, ON N0G 1M0 Phone: 519-327-8012 1-888-477-2177 Fax 519-327-8010 E-mail: [email protected] First Call Response Systems 673 The Queenway Toronto, ON M8Y 1K8 Phone: 1-800-463-6425 GHC Safety and Security Solutions P.O. Box 283 Fergus, ON N1M 2W8 Phone: 1-519-843-4429 Fax: 1-519-848-6996 E-mail: [email protected] Life Call Phone: 1800-661-5433 Phillips Lifeline Phone: 1-866-784-1992 Hospital Helpline Available through four Grey-Bruce hospitals. A one-time installation fee plus a monthly monitoring fee applies. Walkerton Hospital Phone: 519-881-1220 VISUAL/TACTILE ALERTING DEVICES Alerting devices can be purchased for a one time fee which tells the person that a smoke detector, a doorbell, a telephone, a knock on the door or some other designated noise has occurred. This system is designed for those normally unable to hear and for those who remove their hearing aids at night.
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Owen Sound Audiology Suite 22A, 945 3rd Ave. East Owen Sound, ON N4K 2K8 Phone: 519-376-0887 CANADIAN NATIONAL INSTITUTE FOR THE BLIND - BRUCE/DUFFERIN/GREY 895 3rd Ave E Owen Sound, ON N4K 2K6 Phone: 519-371-2721 1-800-265-4127 Fax: 519-371-2741 CANADIAN MEDIC ALERT Suite 800, 2005 Sheppard Ave. East Toronto, ON M5J 5B4 1-800-668-1507 E-Mail: [email protected] ALZHEIMER SOCIETY OF GREY-BRUCE 753 2ND Ave. East Owen Sound, ON N4K 2G9 519-376-7230 1-800-265-9013 Fax: 519-376-2428 E-mail: [email protected] Website: www.alzheimergreybruce.com First Link is a program of the Alzheimer Society of Grey-Bruce that provides support and information to individuals with memory loss, or any type of dementia and to their family members who care for them and also connects them with other community services that they require. First Link staff provide support through individual and family counseling, support groups, in-home visits, and educational series.
SUPPORT
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VON - CAREGIVER SUPPORT CIRCLE Website: http://www.thehealthline.ca/displayservice www.caregiverexchange.ca is an on-line community to support those living in South West Ontario who are caring for a family member or friend of any age who is facing disabling, chronic, acute or terminal health issues. The web site provides caregivers with information about programs, services and supports in the community, including news, trends and other issues related to caregiving. THE SOUTH WEST SHARE THE CARE INITIATIVE - The Share The Care™ model of care helps a group of people pool their talents, time and resources to form a care group to help look after a seriously ill person that they all know. http://www.caregiverexchange.ca BREAVEMENT COUNSELLING Bereavement counseling is available through some funeral homes. Contact your local funeral home for schedules. CAREGIVER SUPPORT GROUPS Support Groups provide an opportunity for persons caring for a loved one with memory loss or dementia to share concerns and experiences and learn from others. VON - Caregiver Support Circle - http://www.thehealthline.ca/displayservice.aspx?id=3824 www.caregiverexchange.ca is an on-line community to support those living in South West Ontario who are caring for a family member or friend of any age who is facing disabling, chronic, acute or terminal health issues. The web site provides caregivers with information about programs, services and supports in the community, including news, trends and other issues related to caregiving. ALZHEIMER SOCIETY OF GREY-BRUCE FIRST LINK PROGRAM 753 2ND Ave. East Owen Sound, ON N4K 2G9 519-376-7230 1-800-265-9013 Fax: 519-376-2428 E-mail: [email protected] Website: www.alzheimergreybruce.com
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The Alzheimer Society of Grey-Bruce holds Information and Support Sessions each month in several communities across Grey and Bruce from September through June. There is an educational component to each meeting. Home and Community Support Services of Grey-Bruce HOME AND COMMUNITY SUPPORT SERVICES OF GREY BRUCE St. Francis Place Suite 104, 340 10th St. East Owen Sound, ON N4K 6P7 519-372-2091 1-800-267-3798 Fax: 519-372-2748 Website: www.hcss-gb.ca Heritage Place Mall Office (Owen Sound and Meaford/Thornbury area) Phone: 519-371-0667 Bruce Peninsula Office (Bruce Peninsula area) Phone: 519-534-1728 Shoreline Office (Kincardine, Southampton and Port Elgin area) Phone: 519-369-9555 Saugeen Office (Hanover, Walkerton, and area) Phone: 519-881-4800 East Grey Office (Markdale, Flesherton and area) Phone: 519-986-7537 Home and Community Support Services of Grey Bruce is a not-for-profit charitable organization offering services to assist clients to maintain their independence within their community and their daily lives. CANDIAN MENTAL HEALTH ASSOCIATION GREY-BRUCE BRANCH 1024 2ND Ave. East Owen Sound, ON N4K 2H7 519-371-3642 A charitable, not-for-profit agency offering information on mental health and mental illness. Pamphlets and a small resource library are available.
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COMMUNITY LIVING Support services for those with developmental disabilities and their families: Community Living Owen Sound & District 519-371-9251 Community Living Kincardine & District 519-396-9434 Community Living Meaford 519-538-4165 Community Living Walkerton & District 519-881-3713 HARC Incorporated Hanover 519-364-6100 Bruce Peninsula Community Living 519-534-0553 South-East Grey Support Services 519-924-3339 COMMUNITY MENTAL HEALTH TEAMS Central Grey-Bruce (Hanover and area) 519-364-7788 North Bruce (Wiarton and area) 519-534-4388 North Grey (Owen Sound and area) 519-371-8850 South Grey (Markdale and area) 519-986-3030 Bruce Shoreline (Southampton and Kincardine) 519-797-2880 1-888-5855 Teams provide mental health services for adults (16 years and over) and their families, and to people who are in acute need of mental health services. Counseling (long and short term and post emergency) case management, short-term outreach treatment, community and housing support services, crisis intervention and psychiatric and psychological consultation. Teams also provide consultation to health and social service agencies ad information and education for the general public. Community Network Support Team 1101 2ND Ave. East, Suite 205 Owen Sound, ON N4K 2J1 519-371-4551 E-mail: [email protected] Provides information, education, consultation and program development assistance to organizations, agencies, groups, consumer/survivors, families and other individuals who share an interest in mental health.
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COUNSELLING ALZHEIMER SOCIETY OF GREY-BRUCE FIRST LINK PROGRAM 753 2ND Ave. East Owen Sound, ON N4K 2G9 519-376-7230 1-800-265-9013 Fax: 519-376-2428 E-mail: [email protected] Website: www.alzheimergreybruce.com First Link is a program of the Alzheimer Society of Grey-Bruce that provides support and information to individuals with memory loss, or any type of dementia and to their family members who care for them and also connects them with other community services that they require. First Link staff provide support through individual and family counseling, support groups, in-home visits, and educational series. Staff at the Alzheimer Society of Grey-Bruce is available to answer questions and provide information and support those who call or visit the office. A referral service provides information to those looking for other services in the community related to dementia care. Crisis Intervention Team 519-376-2121 Ext. 2450 or 1-888-535-0552 Multi-disciplinary team provides assessment, consultation and referral for psychosocial and psychiatric emergencies. Available 24 hours a day, 7 days a week at the Grey-Bruce Health Services Owen Sound site. Brief Counseling Services (Quick access, short term) Grey-Bruce Health Services 1800 8th St. East P.O. Box 1800 Owen Sound, ON N4K 6M9 519-376-2121 Fax: 519-376-1846 Quick access short-term counseling to aid adults with a variety of mental health problems currently causing distress or upset. Individual, couple and family counseling is available. Intake usually takes place within 14 days length of service is 6 weeks.
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The Mental Health Crisis Line – 1-877-470-5200 -24-hour telephone help line for people in distress or crisis Fax: 1-888-371-8485 A friendly listening service for anyone needing someone to talk to. Phones are answered by trained volunteers from 2 p.m. to 6 a.m. seven days a week. M’Wikwedong Native Cultural Resource Centre 1723 8th Ave. East Owen Sound, ON N4K 3C2 519-371-1147 Traditional addiction counseling services. Delivers counseling and assessments to native and non-native residents of Owen Sound and area who are concerned about their own or significant other’s alcohol or drug problems. Clients are seen on an individual, group or family basis. Out reach available to native peoples within the corrections system. All programs are culturally appropriate. Queen’s Bush Rural Ministries 519-369-6744 Provides a compassionate ear to problems in the rural community. Provides information and referral to appropriate services in the area. Expertise in assisting farmers, their families and others coping with the stresses of agriculture. VICTIMS SERVICES OF BRUCE, GREY AND OWEN SOUND Owen Sound Court House (New) 611 9th Ave E Owen Sound, ON N4K 6Z4 Phone: 519-376-9852 Toll Free: 1-866-376-9852 Hanover Hanover Police Services 203 10th St Hanover, ON N4N 1N8 Phone: 519-364-7817 Fax: 519-364-1962
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Kincardine South Bruce OPP 700 Kincardine Ave Kincardine, ON N2Z 2Y6 Phone: 519-396-5000 Port Elgin Office Saugeen Shores Police Services 620 Tomlinson St, Box 1269 Port Elgin, ON N0H 2C0 Phone: 519-389-5000 Wiarton Bruce Peninsula OPP 50 Berford St Wiarton, ON N0H 2T0 Phone: 519-534-9400 Provides confidential emotional, practical and community referral support to victims of crime, tragic circumstances and disaster. Operates 24 hours a day, seven days a week. INTERNET RESOURCES There are a variety of sites available to learn about memory loss. It is important to ensure you are looking at reliable sites, with current up to date information. Contact the Alzheimer Society of Grey-Bruce to inquire about new sites. www.alzheimergreybruce.com www.alzheimer.ca www.caregiver.on.ca
www.caregiverexchange.ca www.thecareguide.com www.alzforum.org www.dasninternational.org
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TELEPHONE SUPPORT Home and Community Support Services of Grey-Bruce St. Francis Place Suite 104, 340 10th St. East Owen Sound, ON N4K 6P7 519-372-2091 1-800-267-3798 Fax: 519-372-2748 E-mail: [email protected] Website: bmts.com/~hcss.gb Caring volunteers regularly telephone the person at home. VOLUNTEER DRIVERS & MEDICAL TRANSPORTATION Home and Community Support Services of Grey-Bruce Suite 104, 340 10th St. East Owen Sound, ON N4K 6P7 519-372-2091 or 1-800-267-3798 Website: www.bmts.com/~hcss.gb Volunteer Drivers provide rides to seniors and adults with physical disabilities for medical appointments, shopping, banking and other errands. An in-town or per-kilometer rate is charged. Subsidies are available. Home and Community Support Services of Grey-Bruce MOVIN’ Grey Bruce Movin’ Grey Bruce provides non-emergency medical transportation from home to medical appointments, between medical facilities and to and from long-term care facilities. This services is affordable, inclusive community based and wheelchair accessible. For adults 18 years and older. Phone: 519-370-0558 1-888-660-6048
TRANSPORTATION
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DRIVING EXAMINATION CENTRES Mandatory Testing The Ministry of Transportation sends out notice to all drivers 80 years of age and older with a request that the driver contact the Scheduling Office to make an appointment for a group session, written test and eye test. Testing occurs in Walkerton and Owen Sound. If this testing indicates a need for a road test the driver is referred to a local Drivetest/Driver Examination Centre. This process continues every two years starting at the age of 80. Ministry of Transportation Scheduling Office 1-888-276-7885 Drivetest/Driver Examination Centre’s Owen Sound Drivetest/Driver Examination Centre RR#5 Owen Sound, ON N4K 5N7 107 Jason St. Springmount Business Park 519-376-2342 Walkerton Drivetest/Driver Examination Centre 200 McNab St., Box 1108 Walkerton, ON N0G 2V0 519-881-3400 Driving Assessment Centre’s These centres are approved by the Ministry of Transportation. Staff provides physical, cognitive, simulated and road (in-car) testing. Persons pay privately for the service. Referrals may be made directly by the person, their caregiver, family physician, other health professionals etc. DRIVEABLE ASSESSMENT CENTRE: Closing the Gap Healthcare Group - Grey Bruce 733 9th Ave, Unit 4 Owen Sound, ON N4K 3E6 Phone: 519-370-2165 Fax: 519-370-2114
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DriveABLE in London Geriatric Day Hospital - Parkwood Hospital 801 Commissioners Road E. London, ON N6C 5J1 519-685-4028 Fax: 519-685-4040 DriveLab Inc. (Toronto) 1280 Finch Ave. W., Suite 507 Toronto, ON M3J 3K6 416-665-9697 Fax: 416-665-1242 1-866-374-8342 E-mail: [email protected] DRIVER REHABILITATION SERVICES Kitchener-Waterloo Occupational Therapy Associates 675A Davenport Road Waterloo, ON N2V 2E2 519-575-0302 Fax: 519-522-0234 1-888-261-9940 (toll-free fax) E-mail: [email protected] Mailing Address: Box 22 Kippen, ON N0M 2E0
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IN HOME Home help may be available through the South West Community Care Access Centre. Call for an assessment. South West Community Care Access Centre (CCAC) Owen Sound Office 255 18th St. West Owen Sound, ON N4K 6Y1 519-371-2112 or 1-888-371-2112 Fax: 519-371-5612 Walkerton Office RR #2 – 15 Ontario Rd. Walkerton, ON N0G 2V0 Phone: 519-881-1181 or 1-888-371-2112 Fax: 519-881-1425 FRIENDLY VISITING Home and Community Support Services of Grey-Bruce Suite 104, 340 10th St. East Owen Sound, ON N4K 6P7 519-372-2091 or 1-800-267-3798 Website: www.bmts.com/~hcss.gb
When You Need A Break (Respite Care)
LOOK AFTER YOURSELF Taking care of someone with memory loss or dementia can be a rewarding but also a demanding task. It requires time and energy. To continue giving care it is essential that you look after yourself. There are programs to provide you with relief or assistance. The respite programs listed below will help you to continue caring for yourself and your loved one ….
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Caring volunteers make regular visits and phone calls to seniors in their homes to provide companionship and friendship. DAY PROGRAMS Home and Community Support Services of Grey-Bruce Suite 104, 340 10th St. East Owen Sound, ON N4K 6P7 519-372-2091 or 1-800-267-3798 Website: www.bmts.com/~hcss.gb The Day Away Programs in Kincardine, Owen Sound, Meaford, Wiarton, Southampton Hanover and Markdale provide a social recreational day for adults with special needs, including memory loss. Transportation to and from these programs is provided. Staff monitor health needs of participants and provide support and education to family members. A program is planned to open in Wiarton in 2004. A nominal fee is charged. Owen Sound Day Program 519-371-3313 North Grey (Meaford) Day Program 519-538-4406 Kincardine Day Program 519-396-9555 Southport (Southampton) Adult Day Program 519-797-9932 East Grey (Markdale) Adult Day Program 519-986-7537 Bruce Peninsula (Wiarton) Adult Day Program 519-534-1728 Saugeen Central (Hanover) Adult Day Program 519-364-6002 WALKERTON AND CHESLEY DAY HOSPITAL The South Bruce Grey Health Centre offers a day hospital program at the Walkerton site (three days per week) and at the Chesley site (two days per week). A nominal fee is charged. Walkerton site Phone: 519-881-1220 Chesley site Phone: 519-363-2340
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Hanover Day Hospital The Hanover Hospital provides a day hospital program three days per week. Phone: 519-364-2340 ext. 285 Midwestern Adult Day Services Transportation to and from the program is provided along with the noon meal and daily activities on site. Additional services include foot care and bathing. A nominal fee is charged. 317 Huron Road Clinton, ON N0M 1L0 Phone: 519-482-7800 AWAY FROM HOME (OVERNIGHT STAYS) Respite offers 90days in one year in a long-term care facility, with a maximum of 60 days at one time. In January, 2004 the cost was $31.67 per day and the rate changes annually. Apply for these beds by contacting SouthWest Community Care Access Centre (CCAC) Owen Sound 519-371-2112 or 1-888-371-2112 Walkerton 519-881-1181 or 1-888-371-2112 Staff will assist in completing the application for respite care. Individuals are advised to apply early as these beds are frequently booked. These long term care facilities have designated beds: Brucelea Haven, Walkerton 519-881-0231 Gateway Haven, Wiarton 519-534-1113 Golden Dawn, Lions Head 519-793-3343 Southampton Care Centre, Southampton 519-797-3220 Errinrung, Thornbury 519-599-2737
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211 Is Here!
What is 211? 211 is an easy to remember 3-digit phone number providing free, confidential, multilingual access to information about the full range of community, social, health and government services. All 211 calls are answered by certified information specialists, who access each caller’s needs and link them to the best available services and programs, 24 hours a day, seven days a week. Who would use 211? Obtaining vital information or services is a frustrating experience for many people. 211 offers a single point of access for anyone seeking information about non-emergency social, health or human services. Individuals, families people facing barriers due to language, poverty or personal difficulty, as well as professionals in government, business or community agencies will benefit from this service. For example, people call 211 to locate:
Home care support for an aging parent. Post-natal care or a child care program Social and recreational activities, or volunteer opportunities Language training and employment resources
For presentations on the new 211 service, please contact the United Way of Bruce Grey at 519-376-1560. *NOTE- 211 is currently unavailable in a few local communities. An alternate number to call is 1-866-743-7818 for the same services or view 211GreyCounty.ca.
United Way of Bruce Grey 347 9th St. E, Owen Sound, ON, N4K 6K6 Phone:519 376 1560 Fax:519 376 5458 [email protected]
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10 Signs of Caregivers Stress
1. Denial …about the disease and its effect on the person with the disease. “Everyone is overreacting. I know Mom will get better.”
2. Anger …at the person with Alzheimer’s disease, themselves and others. “If he asks me that question once more I will scream!”
3. Withdrawing socially …you no longer want to stay in touch with friends or participate in activities you once enjoyed. “I don’t care about getting together with friends anymore.”
4. Anxiety …about facing another day and what the future holds. “I’m worried about what will happen when I can no longer provide care.”
5. Depression …you feel sad hopeless much of the time. “I don’t care anymore. What is wrong with me?”
6. Exhaustion …you barely have the energy to complete your daily tasks. “I don’t have the energy to do anything anymore.”
7. Sleeplessness …you wake up in the middle of the night or have nightmares and stressful dreams. “I rarely sleep through the night, and don’t feel refreshed in the morning.”
8. Emotional reactions …you cry at minor upsets; you are often irritable. “I cried when there was no milk for my coffee this morning. Then I yelled at my son.”
9. Lack of concentration …you have trouble focusing and you find it difficult completing complex tasks. “I used to do the daily crossword. Now I am lucky if I can solve half of it.”
10. Health problems …you may lose or gain weight, get sick more often (colds, flu), or develop chronic health problems (backaches, high blood pressure). “Since the spring I have had either a cold or the flu. I just can`t seem to shake them.
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10 Ways to Reduce Caregiver Stress
Learn about the disease Knowing as much as you can about the disease and care strategies will prepare you for the Alzheimer’s journey. Understanding how the disease affects the person will help you comprehend and adapt to the changes. Be realistic…about the disease It is important, though difficult, to be realistic about the disease and how it will affect the person over time. Once you are realistic, it will be easier for you to adjust your expectations. Be realistic…about yourself You need to be realistic about how much you can do. What do you value most? A walk with the person you’re caring for, time by yourself, or a tidy house? There is no “right” answer; only you know what matters most to you and how much you can do. Accept your feelings When caring for a person with Alzheimer’s disease, you will have many mixed feelings. In a single day, you may feel contented, angry, guilty, happy, sad, embarrassed, afraid and helpless. These feelings may be confusing. But they are normal. Recognize that you are doing the best you can. Share information and feelings with others Sharing information about the disease with family and friends will help them understand what is happening and better prepare them to provide the help and support you need. It is also important to share your feelings. Find someone with whom you feel comfortable talking about your feelings. This may be a close friend or family member, someone you met at the Alzheimer support group, a member of your religious community, or a health-care professional. Be positive Your attitude can make a difference to the way you feel. Try to look at the positive side of things. Focusing on what the person can do, as opposed to the abilities lost, can make things easier. Try to make every day count. There can still be times that are special and rewarding.
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Look for humor While Alzheimer’s disease is serious, you may find certain situations have a bright side. Maintaining a sense of humor can be a good coping strategy. Take care of yourself Your health is important. Do not ignore it. Eat proper meals and exercise regularly. Find ways to relax and try to get the rest you need. Make regular appointments with your doctor for checkups. You also need to take regular breaks from caregiving. Do not wait until you are exhausted to plan this. Take time to maintain interests and hobbies. Keep in touch with friends and family so you will not feel lonely and isolated. These things will give you strength to continue providing care. Get help Support: You will need the support that comes from sharing thoughts and feelings with others. This could be individually, with a professional or as part of an Alzheimer’s support group. Choose the form of support with which you are most comfortable. Practical help: It can be hard to ask for and accept help. But asking for help is not a sign of inadequate caregiving. You cannot care for a person with Alzheimer’s disease alone. Ask family and friends for help. Most people will be willing to assist you. There may also be programs in your community that offer assistance with household chores or caregiving tasks. Your local Alzheimer Society can help you access these. Plan for the future Planning for the future can help relieve stress. While the person with Alzheimer’s disease is still capable, review his or her financial situation and plan accordingly. Choices relating to the future health and personal care decisions should be considered and recorded. Legal and estate planning should also be discussed. As well, think about an alternate caregiving plan in the event that you are unable to provide care in the future.
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Some forms of memory loss or dementia are treatable and reversible. It is important to see your doctor if you are concerned about memory loss. The symptoms may be due to a physical condition. Treatment is available for persons suffering from dementia. Early diagnosis, early treatment, and early support are a winning combination to ensure the best possible outcome for the individual and for their family. Keeping a record of …important information may be helpful in case of emergency. Many people caring for a loved one with memory loss or dementia find it helpful to keep a diary of care. “The Personal Care Booklet” is a free resource available from the Alzheimer Society of Grey-Bruce that can help record information on daily care that the person with memory loss or dementia is capable of doing independently, tasks they may need assistance with or those they are dependent upon others to complete. This will provide valuable information to others who provide care when you cannot be with your loved one. Topics included in the booklet:
Getting to know your family member A typical day Daily living Meal time Special considerations Filling the day Journal
For copies of the Personal Care Book please contact
the Alzheimer Society of Grey-Bruce at 519-376-7230 or 1-800-265-9013
