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A CROSS NATIONAL INVESTIGATION OF FACTORS INFLUENCING ACTIVITY-BASED COST MANAGEMENT IN SEVEN COUNTRIES AL BHIMANI LONDON SCHOOL OF ECONOMICS HOUGHTON STREET, LONDON WC2A 2AE, UK TEL: 0171 955 7329 FAX: 0171 955 7420 E-MAIL: A. [email protected] MAURICE GOSSELIN UNIVERSITÉ LAVAL QUÉBEC CITY, CANADA G1K 7P4 TEL: 418-656-5158 FAX: 418-656-2624 E-MAIL: [email protected] DECEMBER 2002

A CROSS NATIONAL INVESTIGATION OF FACTORS … · ACTIVITY-BASED COST MANAGEMENT IN SEVEN COUNTRIES ... Activity-based costing, ... strategic orientation and organizational structure

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A CROSS NATIONAL INVESTIGATION OF FACTORS INFLUENCING ACTIVITY-BASED COST MANAGEMENT IN SEVEN COUNTRIES

AL BHIMANI LONDON SCHOOL OF ECONOMICS

HOUGHTON STREET, LONDON WC2A 2AE, UK TEL: 0171 955 7329 FAX: 0171 955 7420

E-MAIL: A. [email protected]

MAURICE GOSSELIN UNIVERSITÉ LAVAL

QUÉBEC CITY, CANADA G1K 7P4 TEL: 418-656-5158 FAX: 418-656-2624

E-MAIL: [email protected]

DECEMBER 2002

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A CROSS NATIONAL INVESTIGATION OF FACTORS INFLUENCING ACTIVITY-BASED COST MANAGEMENT IN SIX COUNTRIES

ABSTRACT

Organizations have been exhorted to adopt novel costing approaches over

the past decade. This study assesses the extent to which organizations have

altered their practices along these lines, the perception of their success and

their association with several contextual factors. A questionnaire was

developed to collect information on corporate costing practices, strategic

orientation, organisational culture and other information in seven countries:

Canada, France, Germany, Italy, Japan, USA and UK. More than 400

questionnaires were returned and analysed. The results of the study show

that strategy and national context are associated with the design of costing

systems. These factors also affect accountants’ perception of the usefulness

of these systems within their organizations.

Key words: Activity-based costing, innovation, strategy, organizational structure

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A CROSS NATIONAL INVESTIGATION OF FACTORS INFLUENCING ACTIVITY-BASED COSTING IN SEVEN COUNTRIES

1. Introduction

During the 1990s, organizations have been challenged to change their

costing practices and more specifically to adopt new cost management

innovations such as activity-based cost management (ABCM). The impact of

these pressures seems to have varied from one organization to another. The

literature on ABCM has already considered the influence of organizational

size (Armitage and Nicholson 1993; Gosselin 1997; Innes et al. 2000), level

of automation (Drury et al. 1994), complexity of production processes and

product diversity (Bjornenak 1997) on ABCM adoption and implementation.

Empirical studies have to some extent considered the influence of

organizational culture elements (Friedman and Lyne 1997, 1998), strategic

positioning and organizational structure (Gosselin 1997). All these empirical

ABCM studies have been conducted in one country at the time. The diffusion

process for ABCM has been different from one country to another. While

ABCM emerged during the end of the 1980s in the United States, it slowly

spread to the United Kingdom, Canada, continental Europe (France, Germany

and Italy) and Japan. The present study seeks to investigate the influence of

organizational, structural, cultural and strategic factors on ABCM

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implementation across seven different countries. This cross-country

comparative investigation will provide some insights on the potential

influence of country-specificity to the adoption, the success and the speed of

ABCM implementation and the extent to which it interacts or is subsumed by

organizational factors.

This paper is organized as follows. In Section One, the results of surveys

conducted during the last ten years in several countries and pertaining to the

areas of activity-based costing (ABCM) are reviewed. Section Two includes a

discussion about the hypotheses that are tested in this research project.

Section Three focuses on the research design. In this Section, the

questionnaire used is described and the data collection process is indicated.

Section Four includes a description of the analyses performed to test the

hypotheses and a discussion of the results. Lastly, Section Five includes a

discussion of the contributions and the limitations of this study and of the

opportunities for future research in this area.

2. Surveys on activity-based cost management (ABCM)

Since the emergence of ABCM in 19871, several surveys have been

conducted in different countries from Europe and North America to evaluate

1 Some claim that ABCM was developed earlier.

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the degree to which ABCM has been adopted by firms (Innes and Mitchell

1991; Ask and Ax 1992; Bright et al. 1992; Nicholls 1992; Institute of

Management Accountants 1993; Armitage and Nicholson 1993; Drury and

Tayles 1994; Innes and Mitchell 1995; Lukka and Grunland 1996; Do et al.

1996; Bjornenak 1997; Gosselin 1997, Innes et al. 2000).

(Insert Table 1)

These surveys can be classified into two categories: descriptive and

research-oriented. Descriptive surveys are aimed at collecting information on

cost management systems including ABCM. They provide a rich description of

the systems and their purposes. Research-oriented surveys attempt to

examine the relationship between several contextual factors and the

adoption, the implementation and the success of ABCM.

Innes and Mitchell (1991) carried out the first survey that included questions

on ABCM. They found that among their 187 respondents, only 6% had begun

to implement an ABCM system while 52% had not considered implementing

ABCM. During the same period, Bright et al. (1992) surveyed manufacturing

firms again in the UK. The percentage of ABCM adopters, 32%, was much

larger than in Innes and Mitchell (1991). The authors questioned these

results and suggested that the low response rate and the potential non-

response bias may explain this high level of ABCM diffusion. Ask and Ax

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(1992, 1997) undertook a quite similar study in Sweden. Consistent with

Innes and Mitchell, they found that 7.2% of the respondents had started

implementing ABCM and that larger firms had a greater tendency to adopt

ABCM.

In Canada, Armitage and Nicholson (1993) surveyed the 740 largest

corporations. The results showed that 14% of the respondents had

implemented ABCM, 15% were reflecting on implementing ABCM and 67%

had not considered implementing an ABCM system. Innes and Mitchell

(1995) administered a second survey of UK firms companies in 1994. The

rate of adoption of ABCM had increased to almost 20%, showing that the

diffusion process for ABCM had evolved since 1991.

During the second part of the 1990s, a second generation of survey studies

has been conducted. Here, researchers have attempted to examine the

relationships between the success of ABCM implementation and various

variables (Shields 1995; Swenson 1995; Foster and Swenson 1997,

McGowan and Klammer 1997, Cagwin and Bouwman 2002), focusing only on

organizations that installed ABCM. Others examined the diffusion process for

ABCM from an innovation perspective. They examined the relationships

between the stages of the diffusion, adoption and implementation of ABCM

and several contextual factors such as strategy, organizational structure and

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product diversity (Bjornenak 1997; Gosselin 1997, Malmi 1999).

The results of all the surveys mentioned in this Section show that despite the

massive attendance at ABCM seminars, the large number of articles in

professional journals recommending ABCM and the considerable amount of

consulting activity predicated on ABCM, few organizations adopted and

implemented ABCM. In the beginning of the 1990s, Miller et al. (1992) had

indicated that U.S. managers considered ABCM to be one of the latest

improvement initiatives with the lowest pay-off. This perception does not

seem to have change. Furthermore, even though most articles in the

professional literature provide descriptions of organizations which have

successfully installed ABCM, there is evidence that some firms which had

started to implement an ABCM system have decided to stop the

implementation process (Horngren 1990; Cobb et al. 1992; Nanni et al.

1992; Madison and Power 1993; Gosselin 1997, Innes and Mitchell 2000).

While several surveys have been conducted in the UK and the USA, only two

were conducted in Canada (Armitage and Nicholson 1993; Gosselin 1997,

Bescos et al. 2002), one in Italy (Cinquini et al. 1999), Germany (Scherrer

199n6) and France (Cauvin and Bescos 2000). Furthermore, no survey has

been administered in several countries at the same time and with the same

questionnaire. Therefore, it is very difficult to make a clear and complete

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assessment of the diffusion of ABCM in North America and in Europe. One of

the major contributions of this paper to the ABCM literature consists of

examining the extent to which ABCM has been implemented in different

countries (Canada, France, Germany, Italy, Japan, UK and USA) and how

factors such as country, strategic orientation and organizational structure

influence the diffusion process for this innovation.

3. Hypotheses

3.1 Country

The emergence of ABCM, as a new cost management practice, started in the

USA with the articles from Cooper (1987) published in the Journal of Cost

Management. The new approach was almost simultaneously diffused in the

UK and in Canada. The diffusion of ABCM in France started, a little later, with

the work of Evraert and Mévellec (1990) and Mévellec (1990). However,

French management accountants have often argued that a method similar to

ABCM has been used in France since 1930 (Lebas 1994). Even though, the

diffusion process for ABCM has not been exactly similar in the six countries

(Bhimani 1996), it may be hypothesized that the proportion of organizations

that have experienced ABCM in each country is identical in the absence of

nation-specific influences. Shields (1998) suggested that he has not

witnessed any differences and that decisions pertaining to management

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accounting systems tend to converge from one country to another.

Therefore, the following hypothesis is tested:

Hypothesis 1 (H1): The proportion of organisations that experienced the implementation of ABCM is similar from one country to another.

Some organizations that decided to pursue ABCM may, during the

implementation process, adapt the innovation and concentrate their efforts

on cost driver and activity analyses (Gosselin 1997) or may decide to

abandon the implementation (Innes and Mitchell 2000). Other organisations

will implement ABCM on a pilot basis or will use it across some business units

or the majority of business units. While the utilization of ABCM may vary

from one company to another, it should not vary from one country to

another. Therefore, the following hypothesis is tested.

Hypothesis 2 (H2): Among organizations that experienced ABCM, the proportion of organisations that abandoned ABCM after having experienced it, tried ABCM on a pilot basis, used it across some business units and used ABCM across the majority of their business units is similar from one country to another.

The speed of implementation may vary from one organization to another

depending on factors such as strategy, organizational structure, accounting

and non accounting ownership and links to quality initiatives. The country of

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the organization should not affect the speed at which organizations

implement their ABCM system

Hypothesis 3 (H3): Among organizations that experienced ABCM, the speed of implementation of ABCM is similar from one country to another.

Shields (1995) has shown that the success of an ABCM implementation

depends on several factors: training, links to performance evaluation, links to

quality initiatives, adequacy of resources. These factors play a key role in

influencing the success of the implementation which exceeds any country-

based influence on the perceived level of success of the ABCM

implementation. Then, the following hypothesis is suggested:

Hypothesis 4 (H4): Among organizations that experienced ABCM, the success of ABCM implementation is similar from one country to another.

3.2 Strategy

Strategy plays a key role in the diffusion process for innovation. The

necessity to innovate is driven by the type of strategy employed by a firm.

Miles and Snow (1978, 1994) identified four strategic types of organizations

according to the rate at which they change their products and markets:

prospectors, defenders, analyzers and reactors. The fundamental difference

among these types is the rate of change in the organizational domain.

Prospectors are characterized by their dynamism in seeking market

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opportunities, their capability to develop and produce new products to meet

customers' needs, their investment in large amounts of financial resources

related to research and development, and their enhancement of teamwork.

They are usually innovators that create change in their respective industries.

Defenders have a strategy that is the polar opposite from prospectors. They

operate within a narrow product-market domain characterized by high

production volume and low product diversity. Defenders compete

aggressively on price, quality and customer service. They engage in little or

no product/market development and stress efficiency of operations.

Defenders are likely to face a lower level of environmental uncertainty than

prospectors (Slocum et al. 1985, Govindarajan 1986). Analyzers stand

between these two categories, sharing characteristics of both prospectors

and defenders. Reactors do not follow a conscious strategy. They are viewed

as a dysfunctional organizational type. The premise of the Miles and Snow

typology is that prospector, defender and analyzer strategies, if properly

implemented, can lead to effective performance.

The Miles and Snow typology was chosen for this study for the three

following reasons. First, the capacity of an organization to innovate is the key

dimension of this typology. Therefore, this typology is more appropriate for

examining the issue of innovation in management accounting systems.

Second, this typology is consistent with Porter's (1980, 1985) low-cost and

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differentiation generic types. Hambrick (1983) suggested that prospectors

are a particular type of differentiation and defenders another type of

differentiation or cost leadership. Miller (1987) associated prospectors with a

differentiation strategy; this strategy was labeled complex product

innovation. Govindarajan (1986) compared a differentiation strategy to

prospectors and a low-cost strategy to defenders. Third, the Miles and Snow

typology is academically well accepted and internally consistent. Additionally,

it has been tested in several studies such as Hambrick (1981), Snow and

Hrebiniak (1980), Hambrick (1983), Slocum et al. (1985), Simons (1987,

1988 and 1990) and Gosselin (1997).

Since prospectors search continually for market opportunities and have a

broad product-market domain, they will tend to adapt their cost management

systems to their needs and experience activity-based cost management.

Therefore we may hypothesize that:

Hypothesis 5 (H5): Prospectors are more likely to experience ABCM than defenders.

Prospectors are organizations that tend to adopt changes and innovations

more often than defenders. Thus, they should be able to implement ABCM in

a shorter period of time than defenders.

Hypothesis 6 (H6): Among organizations that experienced ABCM, the speed of ABCM implementation is more likely to be higher for

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prospectors than for defenders.

The success of the implementation of ABCM depends on several factors that

have been identified in Shields (1995). Defenders are organizations that

emphasized the need for more accurate cost information. Therefore, the

perception of the success of the ABCM implementation would be higher

among defenders than among defenders. Thus, we propose the following

hypotheses.

Hypothesis 7 (H7): Among organizations that experienced ABCM, the success of ABCM implementation is higher for defenders than for prospectors.

Prospectors are organizations that are always searching for innovations.

Once they have started to make a change, they move to other avenues for

effecting change. Therefore, within an ABCM context, there are two potential

behaviors for prospectors: they may either stop implementing ABCM and

move to a more agile change such as reengineering or process analysis or

they may use ABCM across the entire firm.

Therefore, we draw the following hypotheses:

Hypothesis 8 (H8): The proportion of organizations that abandoned ABCM or that used ABCM across the majority of their business units is higher for prospectors than defenders.

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3.3 Organizational structure

Organizational structure has been found to play an important role in the

implementation of activity-based costing but does not affect the decision to

adopt ABCM (Gosselin 1997; Krumwiede 1998). Thus, we may propose that

Hypothesis 9 (H9): Organisational structure does not influence the propensity of organizations to experience ABCM.

4. Questionnaire and data collection process

To test the hypotheses discussed in the previous Section, a mail survey was

administered in seven countries: Canada, France, Germany, Italy, Japan,

USA and UK. This instrument enabled the collection of information concerning

strategy, organizational structure, speed, success and stages of ABCM

implementation and capital budgeting practices. The questionnaire (Appendix

1) included three Sections. The first Section consisted of four questions

pertaining to cost management and investment appraisal practices. The

second part focused on information about management style and strategy

while the third part concentrated on background information.

The population surveyed in Canada included the 500 largest companies of

the Blue book of Canadian Business. Five questionnaires were returned

incomplete. In the United Kingdom, the survey was sent to the 500 largest

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companies2 of the Times 1000 UK companies. The survey in France was sent

to the 500 largest companies of the database “L’expansion: Les 1000,

performance et classement des plus grandes entreprises françaises”. In

Germany, the survey was sent to the 500 largest companies. The list was

provided by Frannkfurter Allgemeine Zeitung Gmbh Information Services.

Nine questionnaires were returned incomplete. Again, we only included the

questionnaires received during the first five weeks of the survey period. The

Italian population consisted of the top 450 Italian companies and the list was

provided by the Italian Trade Center. Fifteen questionnaires were returned

incomplete. Lastly, in the USA, the population was made up of the top 500

firms in the Moody’s Industrial manual. Three questionnaires were returned

incomplete in that country.

The response rate for a survey in such a large number of countries cannot be

expected to be as high as in a standard study. The researchers could not

perform follow-up procedures because of the costs involved as well as the

language barriers. The absence of follow-up procedures is a common

limitation in this type of cross-country study. The response rates in Canada

and Italy are the lowest at a rate of 7% and the UK has the highest, 17%.

Germany and France and the USA have response rates of respectively

14.6%, 7.8% and 11.4%.

2 Size was measured by the amount of revenues

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5. Results

5.1 Country

The survey was sent to controllers in seven different countries: Canada,

France, Germany, Italy, Japan, The United States and the United Kingdom.

Four hundred and sixteen questionnaires were sent back to the researchers.

Table 2 shows the number of respondents in each country. The largest

groups of respondents are from Japan (95) and the United Kingdom (85)

while Italy (32) represents the smallest. This gap may be partially explained

by the fact that controllers from the UK have had the opportunity to

participate in several surveys over the last decade (Innes and Mitchell 1991,

Bright et al. 1992, Nicholls 1992, Drury and Tayles 1994, Innes et al. 2000)

while it is not the case for controllers from France and Italy where only a

small number of surveys on cost accounting system have been conducted.

(Insert Table 2)

5.1.1 Organizations that experienced ABCM

The results in Table 3 show that there are significant differences in the

proportion of organizations that experienced ABCM. The highest percentage

is in France (94.9%) while the lowest is in Germany (43.8%). A Chi-square

analysis shows that the difference between the countries is significant (Chi-

square 65.22, p-value < 0.001 with 6 degrees of freedom). The rejection

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of hypothesis 1 suggests that the diffusion process for ABCM has been

different from one country to another. There are several explanations for

these results. French organizations have been using a method quite similar

to ABC (méthode des sections homogènes) for several decades (Lebas

1994). Thus, French managers consider that their firms have experienced

ABCM for a long period. This explains the high rate in France.

The “adoption rate” in this survey is larger than in any other survey

conducted before on ABCM. The question in this survey did not refer to the

adoption or the implementation but to the extent to which firms have

experience ABC. As we will notice further, this rate includes firms that are

using ABC as well as those that have abandoned ABC. This explains the

difference between the results of this study and other surveys on ABCM.

(Insert Table 3)

5.1.2 Stages of ABCM implementation

The analysis of the stages of ABCM implementation by country is included in

Table 4. It shows that the proportion of organizations at each stage of

implementation and in each country is significantly different. The Japanese

and the Italian respondents abandoned ABCM in a greater proportion,

respectively 69.5% and 15.8%, than the respondents from the other

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countries. The next largest rate of abandonment is 4.4% in the USA and the

mean is 4.3%. The proportion of organizations that implemented a pilot

ABCM is only 10.8% in France while it is 36.8% in Italy. The average rate of

pilot ABCM is 19.3%. In the USA, 54.4% of the organizations are using ABCM

across units while it is limited to 21.6% in France. French respondents are

using ABCM in the majority of their units, 64.9%. This rate is above the

average of 29.2%.

A Chi-square analysis shows that the stages differ significantly across the

countries (Chi-square = 191.37 with a p-value of 0.001)3. These results are

in opposition with hypothesis 2. Organizations are implementing ABCM in a

different manner depending on the country. More than 70% of the Canadian,

German, UK and USA respondents are engaging in implementing ABCM and

are using it across units. French organizations tend to implement ABCM in

the majority of the units. There are several potential explanations for these

differences. The size and the industry of the organizations surveyed may be

different from one country to another. The diffusion of ABCM in countries like

Canada, Germany and Italy may have been slower than in France, the UK

and in the USA. In France, organizations have already used a method similar

to ABCM for a long period of time while in the USA and in the UK, ABCM is

3 These results seem largely driven by the Japanese respondents. The chi-square test was performed without the Japanese data. The results were still significant with a chi-square of 43.91 and a p-value 0.001.

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better known since it is in these countries that most of the articles pertaining

to ABCM have been published.

(Insert Table 4)

5.1.3 Speed of ABCM implementation

Ex ante, the speed of the implementation of ABCM can be expected to be

similar from one country to another. Responses to the question concerning

the speed of implementation are included in Table 5. They show that the

speed of implementation is significantly different from one country to

another. French and Japanese managers perceive their ABCM

implementations as being quicker while Canadian, Italian and US managers

think that they are slower. The Chi-square analysis shows that country is

significant since the Chi-square is 56.58, with a p-value of 0.002 with 24

degrees of freedom. Thus, hypothesis 3 is rejected. Speed of implementation

varies significantly from a country to another.

(Insert Table 5)

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5.1.4 Success of ABCM implementation

Hypothesis 4 suggested that the perceived level of success for ABCM should

be similar from one country to another. The results show that success varies

significantly from one country to another since the Chi-square is 33.88 and

the p value 0.09. Hypothesis 4 is not confirmed.

The result show that French, German and Japanese managers seems to

perceive a much higher level the success relating to ABCM implementation

than managers from other countries. Canadians tend to perceive the success

of the ABCM implementation at a relatively lower level.

(Insert Table 6)

5.2 Strategy

It is suggested in several studies that strategy plays a key role in the design

of management accounting systems and more specifically in the

implementation of ABCM. Thus, respondents were asked to classify their

organization according to the Miles and Snow typology (Miles and Snow

1978). This typology has been used widely in the recent management

accounting literature (Simons 1987; 1988; 1990; Gosselin 1997; Langfield-

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Smith 1997). The instrument developed by Snow and Hrebiniak (1980) was

employed. The self-typing process resulted in a fairly identical proportion of

analyzers, prospectors and defenders as it is shown in Table 7. This is

consistent with Miles and Snow (1978) who suggested that in an industry the

number if each strategy type should be relatively similar.

(Insert Table 7)

Before testing the hypotheses that pertain to the influence of strategy on

cost management, an analysis of the relationship between strategy, country

and organizational variables was performed. The results, included in Table 8,

show that in the sample the proportion of prospectors, defenders and

analyzers varies significantly from one country to the other. The Chi-square

is 35.87 with a p-value of 0.001 with 12 degrees of freedom. The percentage

of prospectors ranges from 18.3% in Japan to 41.1% in Germany and 22.6%

in Japan and 43.6% for defenders in France.

(Insert Table 8)

5.2.1 Strategy and organizations that experienced ABCM

It was suggested in hypothesis 5 that prospectors would tend to experience

ABCM more than defenders. To test this hypothesis, we used the following

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logistic model:

ABCM = a + b1 PRO + e (1)

where ABCM was set equal to 1 if the firm experienced ABCM and equal to 0

otherwise. Of the 321 firms that responded to the survey, 190 had

experienced ABCM. PRO is a dummy variable for strategy. PRO was given a

value of 1 if the respondent had classified his organisation as a prospector

and a value of 0 if the organisation was an analyzer or a defender. The

results of the logistic regression are reported in Table 9. They support H5.

Strategy does influence the decision to experience ABCM. Prospectors are

more likely to have experienced ABCM after having controlled for the effects

of country. The results are similar to previous studies that have examined

the association between strategy and the adoption of ABCM (Gosselin 1997,

Malmi 1999).

(Insert Table 9)

5.2.2 Strategy and speed of ABCM implementation

Hypothesis 6 pertained to the relationship between the speed of

implementation and strategy. It was suggested that the speed of

implementation would be higher for prospectors than for defenders. To test

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this hypothesis, we used the following model:

SPEED = a + b1 PRO + e (2)

where SPEED represents the ordinal measure of the perceived velocity of

ABCM implementation which is measured on a five-point scale. PRO, the

dummy variable for strategy, was given a value of 1 if the respondent had

classified his organisation as a prospector and a value of 0 if the organisation

was an analyzer or a defender. The results included in Table 10 show that

strategy type does not affect the speed of implementation. Prospectors do

not implement ABCM more quickly than defenders.

(Insert Table 10)

5.2.2 Strategy and success of ABCM implementation

The success of ABCM implementation depends on several factors that have

been identified in several studies (Shields 1995, Swenson 1995, Foster and

Swenson 1997). In this paper, we hypothesise that the perceived success of

the ABCM implementation would be higher among defenders than among

prospectors. To test this hypothesis a reduced regression model with

strategy as the independent variable and perceived success of ABCM as the

dependent variable was employed. Success was measured on a five-point

scale from unsuccessful to successful while strategy was represented by a

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dummy variable DEF. The value of DEF was set to 1 if the organization was a

defender and to 0 if it was an analyzer or a prospector. The results of the

test supports hypothesis 7 and are summarized in Table 11. The independent

variable DEF has a positive and significant coefficient. ABCM implementations

are perceived as more successful among defenders than among prospectors

and analyzers.

(Insert Table 11)

5.2.2 Strategy and stages of ABCM implementation

Organizations may decide to implement ABCM as a pilot, to use it across the

units or in the majority of units. They may also decide to abandon ABCM.

Hypothesis 8 suggested that prospectors would be more likely to abandoned

ABCM or use it in all the majority of units in comparison to defenders who

would prefer to conduct a pilot ABCM or use ABCM across units. To test his

hypothesis, a chi-square analysis was done. The results of the analysis do

not support hypothesis 8. The value of the chi-square is 8.17 and the p-value

is 0.226. Strategy does not affect the outcome of the ABCM system after its

implementation.

(Insert Table 12)

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5.3 Organisational structure

Organizational structure was measured with an instrument based on Gordon

and Narayanan (1984) that focused on three dimensions of the structure:

centralisation, formalisation and planning. To test this hypothesis a logistic

regression model with centralization (CENT), formalisation (FORM) and

planning (PLAN) as the independent variable and whether or not the

organization experienced ABCM was employed as the dependent variable was

run. The model employed was:

ABCM = a + b1 CENT + b2FORM + b3PLANN +e (3)

where ABCM was set equal to 1 if the firm experienced ABCM and equal to 0

otherwise.

(Insert Table 13)

The results of the test supports hypothesis 9 and are summarized in Table

13. Centralisation and planning have an influence on the extent which a firm

has experienced ABCM but the coefficient has a p-value just below 0.1. The

coefficient for formalization is not significant.

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6. Conclusion

The purpose of this paper was to present the results of a cross national

survey on ABCM, conducted in six countries. The results show that there are

major differences in the diffusion process for ABCM and that strategy has

some influence on this process. Based on the results of this survey, French,

Japanese and US organisations tend to experience more extensive ABCM

implementations in comparison to Canadian, German, Italian and UK

organisations. The results also confirm that strategy and organizational

structure does not affect the extent to which firms have experienced ABCM.

The overall results show that the diffusion process for ABCM is quite different

in each country and that local adaptation may affect the role of many

determinants on the diffusion process. Research should be undertaken to

identify what are the attributes of the ABCM and how they vary from one

country to another.

This paper contributes to the management accounting literature since it is

the first and the only international survey study on one of the most important

management accounting innovation: ABCM. Of course, such study has

several limitations. First, the response rate in each country is not high.

Second, there are in each country adaptations and even re-inventions. This

may affect the influence of the determinants on the implementation of ABCM.

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However, we do not know to what extent this situation affects the result of

the empirical work performed in this study.

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Table 1 Surveys on the diffusion of ABCM

Country Population Period Adoption rate

Innes and Mitchell (1991)

United Kingdom

Members of the CIMA September 1990

6% began to implement ABCM

Ask and Ax (1992)

Sweden Engineering Industry January to April 1991

2% are applying ABCM

Bright et al. (1992)

United Kingdom

Manufacturers Latter half of 1990

32% are applying ABCM4*

Nicholls (1992) United Kingdom

179 companies that attended an ABCM seminar in May 1990

January 1991

10% had implemented ABCM

Armitage and Nicholson (1993)

Canada Financial Post list of 700 largest companies in Canada

Summer 1992

14% are applying ABCM

Drury and Tayles (1994)

United Kingdom

Sample of 866 business units drawn from a population of 3,290

manufacturing firms

1991 4% are applying ABCM

4The authors of this study regard the validity of the disclosed usage of ABCM in their survey with some reservation given the results of other surveys.

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Table 1 (suite) Surveys on the diffusion of ABCM

Country Population Period Adoption rate

Innes and Mitchell (1995)

United Kingdom

Firms listed in TIME 1000 Early 1994 20% consider ABCM applicable to their

organizations (Only 8% used it extensively)

Shields (1995) United States of America

List of ABCM adopters provided by the CAM-I

1994 N/A

Lukka and Granlund (1996)

Finland Manufacturing firms 1992 - 1993 5% are implementing

Bjornenak (1997))

Norway Manufacturing organizations 1994 40 % wanted to implement, were currently implementing or had already implemented ABCM

Gosselin (1997) Canada Manufacturing strategic business units

1994 - 1995 30.4% are implementing ABCM

Innes et al. (2000)

United Kingdom

Firms listed in TIME 1000 1999 19% of the firms have implemented ABC

TABLE 2

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NUMBER OF RESPONDENTS BY COUNTRY

Canada France Germany Japan Italy United Kingdom

United States

Total

Number of respondents

35 (8.4%)

39 (9.4%)

73 (17.6%)

95 (22.8%)

32 (7.7%)

85 (20.4%)

57 (13.7%)

416

TABLE 3

ORGANIZATIONS THAT EXPERIENCED ABCM BY COUNTRY

Canada France Germany Italy Japan United Kingdom

United states

Total

Number of respondents

23 (65.7%)

37 (94.9%)

32 (43.8%)

19 (59.4%)

82 (86.3%

52 61.2%

46 80.7%

291 70%

The percentages in parentheses represent the proportion of respondents that experienced ABCM in each country.

Chi-Square = 65.22, p< 0.001, with 6 degrees of freedom

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TABLE 4

STAGES OF ABCM BY COUNTRY

Canada France Germany Italy United Kingdom

United States

Japan Total

Abandoned 1 (4.3%)

1 (2.7%)

0 (0%)

3 (15.8%)

2 (3.8%)

2 (4.4%)

57 (69.5%)

66 (22.7%)

Pilot ABCM 8 (34.8%)

4 (10.8%)

10 (31.2%)

7 (36.8%)

8 (15.4%)

10 (21.8%)

9 (11.0%)

56 (19.3%)

Use across units

9 (39.1%)

8 (21.6%)

16 (50%)

5 (26.3%)

29 (55.8%)

25 (54.4%)

5 (6.1%)

97 (33.3%)

Use in majority of

units

5 (21.7%)

24 (64.9%)

6 (18.8%)

4 (21.1%)

13 (25%)

9 (19.6%)

11 (13.4%)

72 (24.7%)

Number of respondent

s

23 37 32 19 52 46 82 291

The percentages in parentheses represent the proportion of respondent that abandoned ABCM, installed a pilot ABCM, use ABCM across units and use ABCM in the majority of the units in each country.

Chi-Square = 191.37, p< 0.001, with 18 degrees of freedom

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TABLE 5

SPEED OF IMPLEMENTATION BY COUNTRY

Canada France Germany Italy United Kingdom

United states

Japan Total

Quick 1 (5.6%)

3 (7.9%)

0 (0.0%)

0 (0.0%)

2 (4.3%)

2 (4.6%)

8 (30.8%)

16 (7.4%)

4 (22.2%)

15 (39.5%)

10 (37.1%)

4 (22.2%)

13 (28.3%)

6 (14.0%)

4 (15.4%)

56 (25.9%)

7 (38.9%)

7 (18.4%)

10 (37.1%)

9 (50.0%)

19 (41.3%)

15 (34.9%)

11 (42.3%)

78 (36.1%)

3 (16.7%)

10 (29.0%)

7 (25.9)

5 (27.8%)

10 (21.7%)

13 (30.2%)

3 (11.5%)

51 (24.1%)

Slow 3 (16.7%)

2 (5.3%)

0 (0.0%)

0 (0.0%)

2 (4.3%)

7 (16.3%)

0 (0.0%)

14 (6.5%)

Number of respondents

18 37 27 18 46 43 26 215

The percentages in parentheses represent the proportion of respondent for each level of speed of implementation from 1 = Quick to 5 = Slow.

Chi-Square = 56.58, p< 0.0002, with 24 degrees of freedom

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TABLE 6

SUCCESS OF ABCM BY COUNTRY

Canada France Germany Italy United Kingdom

United states

Japan Total

Successful 1 (5.3%)

7 (18.4%)

2 (7.7%)

3 (16.7%)

3 (6.7%)

6 (15.0%)

6 (23.1%)

28 (13.2%)

7 (36.8%) 17 (47.4%)

17 (65.3%)

4 (22.2%)

22 (48.9%)

13 (32.5%)

11 (42.3%)

92 (43.4%)

10 (52.6%)

11 (29.0%)

7 (27%)

6 (33.3%)

16 (35.6%)

18 (45.0%)

7 (26.9%)

75 (35.4%)

1 (5.3%)

1 (2.6%)

0 (0%)

5 (27.8%)

3 (6.7%)

2 (5.0%)

2 (7.7%)

14 (6.6%)

Unsuccessful

0 (0%)

1 (2.6%)

0 (0%)

0 (0%)

1 (2.2%)

1 (2.5%)

0 (0.0%)

3 (1.4%)

Number of respondents

19 37 26 18 45 40 26 212

The percentages in parentheses represent the proportion of respondent that experienced ABCM in each country.

Chi-Square = 33.88, p< 0.09, with 24 degrees of freedom

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TABLE 7

STRATEGY*

Type Number of firms

Percentage

Analyzers 164 40.2%

Prospectors 120 29.4%

Defenders 124 30.4%

Total 408 100%

* 9 organizations have not responded to the strategy questions

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TABLE 8

STRATEGY BY COUNTRY

Canada France Germany Italy United Kingdom

United states

Japan Total

Analyzers 15 (44.1%)

10 (25.6%)

13 (17.8%)

11 (34.4%)

36 (43.4%)

24 (44.4%)

55 (49.1%)

164 (40.2%)

Prospectors 9 (25.5%)

12 (30.8%)

30 (41.1%)

11 (34.4%)

24 (28.9%)

17 (31.5%)

17 (18.3%)

120 (39.4%)

Defenders 10 (29.4%)

17 (43.6%)

30 (41.1%)

10 (31.2%)

23 (27.7%)

13 (24.1%)

21 (22.6%)

124 (30.4%)

The percentages represent the proportion of strategy types in each country.

Chi-Square = 35.87, p< 0.00035, with 12 degrees of freedom

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TABLE 9

EXPERIENCE OF ABCM AND STRATEGY: LOGISTIC REGRESSION RESULTSa

Expected Sign

Coefficient (Std. Error)

Intercept - 0.3235 (0.1392)

PRO + 0.0916* (0.054)

Canada - 0.034 (0.2781)

France 0.335 (0.269)

UK -0.151 (0.264)

USA 0.168 (0.266)

Japan 0.356 (0.149)

Germany 0.2286 (0.264)

Italy -0.109 (0.270)

Model X2 = 64.514, p = 0.0001

aThe model is ABCM = a + b1 PRO + b2 Canada + b3 France + b4 UK + b5 USA + b6 Japan + b7 PRO + e. Variables: ABCM indicates whether the respondents experienced ABCM (=1) or did not ABCM (=0); PRO was set to 1 for prospectors and 0 for analyzers or defenders.

Significance levels are determined using two-tailed X2 tests.

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TABLE 10

SPEED OF ABCM IMPLEMENTATION AND STRATEGY: REGRESSION RESULTSa

Expected Sign

Coefficient (Std. Error)

Intercept - 2.80468 (0.1119)

PRO + 0.02344 (0.1940)

R-square = 0.0001

aThe model is SPEED = a + b1 PRO + e. Variables: SPEED represents the level of speed of the implementation; PRO was set to 1 if prospectors and 0 if analyzers or defenders.

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TABLE 11

SUCCESS OF ABCM IMPLEMENTATION AND STRATEGY: REGRESSION RESULTSa

Expected Sign

Coefficient (Std. Error)

Intercept - 2.10769 (0.0907)

DEF + 0.37507** (0.1633)

R-square = 0.0276

**p-value = 0.0228

aThe model is SUCCESS = a + b1 DEF + e. Variables: SUCCESS represents the level of success of the implementation; DEF was set to 1 if defenders and 0 if prospectors or analyzers.

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TABLE 12

STAGES OF ABCM BY STRATEGY

Abandoned

Pilot ABCM

Use across units

Use in majority of units

Total

Analyzers 34 (51.5%)

20 (35.7%)

45 (46.4%)

24 (33.3%)

123 (42.3%)

Prospectors 12 (18.2%)

18 (32.2%)

28 (28.9%)

26 (36.1%)

84 (28.9%)

Defenders 20 (30.3%)

18 (32.1%)

24 (24.7%)

22 (30.6%)

84 (28.8%)

Total 66 56 97 72 291

The percentages represent the proportion of strategy types in each ABCM stage.

Chi-square = 8.17, p-value = 0.226 with 6 degrees of freedom

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TABLE 13

ABCM AND ORGANIZATIONAL STRUCTURE: REGRESSION RESULTSa

Coefficient (Std. Error)

Intercept 1 3485 (0.0756)

Centralisation 0.1474 (0.098)

Formalisation 0.1097 (0.223)

Planning 0.1422 (0.098)

R-square = 0.01

None of the three variables are significant.

aThe model is ABCM = a + b1 Centralisation + b2 Formalisation + b3 Planning + e. ABCM indicates whether the respondents experienced ABCM (=1) or did not ABCM (=0).

Significance levels are determined using two-tailed X2 tests.

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