Breaking Down Barriers for Better Performance

A Conversation about…

William Martin, PresidentJericho Resources, Inc. February 4, 2013

In het begin…

was “Work First”

Mijn eerste Nederlandse les…

Het Probleem: Meer & Minder Higher & Longer-Term Unemployment

More Clients

More Clients with Multiple Challenges & Needs

High Workload for Staff

Not Enough Money to Do Everything!

Wat meer kan je doen?

I recommend Mooie Toekomst

Business Model to address

gemeenten challenges &

needs.

Drie Jaren Plan

Onderzoek

“Career Continuum” Prikke

ls/ Stimulansen

Mooie Toekomst Business Model

Wat meer kan je doen?

Negotiate 3-Year Phased Funding Strategy

Negotiate as group with SOZAWE to create flexible budgeting over next 3 years

Determine welfare-to-work best practices Years of experimenting across 12 Dutch provinces What worked across all 12? How much does/should different types of cases cost?

Wat meer kan je doen?

Negotiate 3-Year Phased Funding Strategy

Have multiple perspectives at the table: SOZAWE Divosa Stimulansz

Set in funding based on national best practices, realistic data, and 3-year average

Wat als driejarenplan niet mogelijk is?

Understand Your Operations

Hoeveel is genoeg geld? Wat is…

Uitkering per persoon of zaak? Uitkering per caseload/aantal zaken? Beste groeiende industrieën in uw regio?

Wat meer kan je doen?

Establish A Career Continuum

What do I mean by Career Continuum? Engage clients & public/private

partners in longer-term skill development & work experience

Work First: Exit upon Employment vs. Career Continuum: Investing in Career Success

Wat meer kan je doen?

Career Continuum Partners:

Universiteit Bedrijven Sociale Dienst

Sociale Dienst

Bedrijven

Universit

eit

Career Continuum:

Complete internal & external research Interview candidates with employer Have employer hire desired individuals

directly part time for 1st 3 months Reimburse employers for wages at 100%,

75%, 50% over 1st 3 months & purchase skills training

Manage relationships to achieve 6-month employment!

Strategieën voor de toekomst Lower average cost per case & caseload

Establish longer-term relationships with clients and employers

Engage new public & private partnerships

Identify new resources to diversify

Incentivize stakeholders to act & achieve

Recognize success

Wat zijn uw verwachtingen?

Do clients & consultants know expectations? What happens if clients do not meet

expectations? What happens if consultants do not meet

expectations? What happens if clients exceed expectations? What happens if consultants exceed

expectations?

Wat meer kan je doen?

Implement Financial & Non-Financial Incentives

Provide financial incentive after 3 months & 6 months of employment: Client Employer Consultant

Establish non-financial recognition for each exceeding

Wat meer kan je doen?

Implement Financial & Non-Financial Incentives

Revise gemeente inkoopproces to grant more points for contracts to companies that have already hired from Sociale Dienst: 1-50…5% more 51-100…10% more Meer dan…15%

“Trust but verify!”

Strategieën voor de toekomst

Het Probleem Oplossingen

Higher & Longer-Term Unemployment

More Clients

More Clients with Multiple Challenges & Needs

High Workload for Staff

Not Enough Money to Do Everything!

Develop Best Practice & Flexible Funding Commission

Understand your community & establish numerical expectations & goals

Establish long-term skills development & employment model

Reward those who help Sociale Dienst accomplish its mission

Ik hou van/geloof in…

Dank u voor deze gelegenheid om te spreken met u.

Ik hou van uw taal, uw land, en uw mensen.

Ik geelof in u en die mooie toekomst van de Sociale Dienst.

Ik hoop om terug te keren en u ziet in dat mooie toekomst.