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A conversation about REAL Communication
with Phill & Wendy Watmough
Suzy Webster and
Sarah Reed
My mum
A simple life story album
Based on “The Reminiscence Bump”
Our long-term memories are most
often triggered by sensory and
everyday things
Conversation trigger cards
=
Cards that connect with any age group
Our dementia conversation group ethos
All behaviour has meaning
voice and tone body language
All behaviour expresses feelings
We can only care for people
if we care about them
We can only care about them if
we know who they are.
That means knowing
where they’ve come from
The four essentials of communicating well
with people with dementia:
Reminiscence
Empathic engagement
Active listening
Life story
The four essentials of communicating well
with people with dementia:
Reminiscence
Empathic engagement
Active listening
Life story
Phill and Wendy Watmough
The Webster family
Thistle Farm
REAL Communication Works
toolkits for promoting
good relational care and
delivering wellbeing
for everyone’s benefit
[email protected] TWITTER SarahReed_MHR
SarahReed_MHR
