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A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

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Page 1: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected
Page 2: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

A compatible 3G/4G capable device is recommended. Wi-Fi Only devices can only be used when

connected to Wi-Fi or mobile hot spot. Any Offline Transactions that fail to complete will be your

responsibility. Please do not process any sales while not connected to 3G/4G or Wi-Fi.

•Step 1 (For NEW Users)

•Open the email you received

directly from PayAnwhere and

click the link to set up the

user account password

After you set it up, it will direct you to the

merchant portal log in screen in your web

browser. If you attempt to log in there you will

receive a message indicating you cannot access

the portal.

However, the password you created WILL

work to log into the APP on your phone

**Returning users with an existing

profile will receive an email stating

that you have been added to the

account with a link to reset your

password if you have forgotten it.

•Step 2

•Uninstall the

PayAnywhere App and it’s

data if you used it last year

to avoid any confusion

•Step 3

•Install the PayAnywhere

App from the iTunes Store

or Google Play Store

•Step 4

•Enter your email address

and password that you set

up and press the green

arrow button to log in

*DO NOT USE THE “TEST DRIVE”

FUNCTION!

Page 3: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

EXAMPLE EMAILS FROM PAYANYWHERE

RETURNING USERS NEW USERS

SAMPLE SAMPLE

Page 4: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

*PLEASE NOTE THAT SCREENSHOT EXAMPLES OR EXACT MENU

TITLES MAY VARY DEPENDING ON THE OPERATING SYSTEM

PLATFORM OF YOUR DEVICE

Create Unlock pin Start on the settings menu

•Tip Option – Off

•Auto detect Tax – Off

•Tax $0.00- just in case

Page 5: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

MAKING A SALE Insert the Card Reader into the

headphone Jack, and turn the

headphone volume all the way up.

•Select Sell

•You can choose either

Express Sale or Manual

Item

•Express Sale will

allow you to enter the

TOTAL sale amount.

•Manual Item will

allow you to add multiple

items with individual

descriptions and prices

into the cart.

Page 6: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

•Review sale details and charge amount. •Click green arrow button

•Select CREDIT as checkout method

Swipe card when prompted

•It will notify you if the charge is

approved or declined

•Have the customer sign

It is recommended that you always email a

receipt to the customer.

•Enter the customer’s email address in the field

•Click send via email.

•Then click done

Page 7: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

Viewing transactions

•Select Reports > all transactions to view individual transactions •Click on any transaction to see details.

Once you open the transaction

from report menu, you can:

•View transaction details

•Resend transaction receipts

•VOID or RREFUND a sale

Page 8: A compatible 3G/4G capable device is recommended. Wi · PDF fileA compatible 3G/4G capable device is recommended. Wi-Fi Only ... Please do not process any sales while not connected

Support PayAnywhere support is available for

questions or assistance regarding APP

functions or difficulties.

PayAnywhere Phone #: 877-793-3410

Our Council Security Passcode is : 4774