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A Brief Case-study, and Guidance

A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

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Page 1: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

A Brief Case-study, and Guidance

Page 2: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Where it beganAug. 29, 2007

2 Boston Firefighters died during the Tai Ho Restaurant blaze

September 2007 Mayor quietly orders Labor Relations Director John Dunlop to develop drug policy draft

Page 3: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

October 4, 2007

“Autopsies find alcohol, some cocaine, 2 officials

say”

Page 4: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

October 4, 2007

“A source who was briefed by a person with

knowledge of the autopsies of [Firefighter] and [Firefighter] told the Globe that one firefighter had a blood-alcohol level higher than .08, the level at which someone is too drunk to drive legally in Massachusetts. The other firefighter had traces of cocaine in his system, the source said.”

Page 5: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

October 4, 2007

“A government official briefed on the findings

of the state medical examiner's office said [Firefighter] registered a blood-alcohol level of .27 in the autopsy, which would have placed him at more than three times the legal limit, while [Firefighter] had cocaine in his system.”

Page 6: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

.o8 or .27 bac? Traces?

.08 = 4 drinks

.27 = 13 drinks

Which number was it?

Traces of cocaine? Metabolites?

Page 7: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

November 30, 2007

“Panel urges firefighter drug testing as part of overall wellness program”

Page 8: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Cahill Swift Sends Letter to City Hall & to UnionLetter:

Urges caution when creating policy

Offers service as neutral 3rd party

Describes importance of Reasonable Suspicion Testing

Page 9: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

April 29, 2008

“Firefighters rally to oppose drug, alcohol testing mandates”

Page 10: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Letter Received by Union

Union President Ed Kelly immediately contacts Cahill Swift

Schedules meeting

Expresses Union desire for fair and effective drug testing program enhancement

Page 11: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Letter Hand-Delivered to City Hall

No response

Page 12: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Union & City Hall Meeting

Union says they have identified neutral 3rd party for policy work

Gives City Hall Cahill Swift’s contact information

Urges City to verify expertise and neutrality, and to begin use

Page 13: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

City Hall Contacts Cahill Swift

City Hall: “Do you normally work for labor or management?”

Cahill Swift: “Neither. We represent the process and the regulations.”

Page 14: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Union retains Cahill Swift exclusively, Policy work begins

Union and Cahill Swift examine other policies throughout Boston: Patrolman’s Union, EMT’s Union, etc.

Page 15: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Findings from other Policies

Hair testing is used

Randomness of program meritless

Changing parameters of testing thresholds

Page 16: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Cahill Swift Advises Ground Rules

No hair testing

Must be scientifically random

Must have as little room as possible for abuse in all directions

Must be based on federal testing regulations

Page 17: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

City Hall Submits Draft Policy

A draft was received by the Union

Sent to Cahill Swift for analysis

Policy analyzed using same criteria as federal projects

Page 18: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

…and what to do if you already have a policy

Page 19: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Win the PR WAR up-frontConsider making public declaration of support

The public will generally not understand the complexities of:

“We’re not opposed to drug testing, but we think that it should be included in collective

bargaining process”VS.

“The Union is opposed to drug testing”(One of these is an easier headline to sell papers)

Page 20: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Win the PR WAR up-front

The public will generally not understand the complexities of:

“We’re not opposed to drug testing, but we think that it should be included in collective

bargaining process”

Page 21: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Win the PR WAR up-front

in favor of“We’re not opposed to drug testing, but we think that it should be included in collective

bargaining process”or

“This is long overdue”

Page 22: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Lay your Ground Rules (internal)

1. No hair testing2.Must be scientifically random3. Must have as little room as possible for abuse in all directions4. Must be based on federal testing regulations5. Urinalysis & Breath-Alcohol or Saliva-Alcohol only6. Audits

Page 23: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

1. Hair Testing

No laboratory testing protocols

Confirmed racial bias

Leaves mark on each donor

Detects “use” and not “impairment”

Page 24: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Hair Testing

Extremely expensive

Rejected by USDOT as suitable testing method

Rejected by DoD as suitable testing method

Page 25: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

2. Must be scientifically random

Clearly established testing rates (25-50%)

Scientifically valid randomization process

No official may have discretion as to selection

Each employee must have equal chance of being selected during each random draw

Page 26: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

3. Must have as little room as possible for abuse in all directions

Notification process must be secure

“Refusal” designations must be clearly written

Page 27: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

4. Must be based on federal testing regulations

Two regulations should be used:49 CFR Part 40 & 49 CFR Part 655

Page 28: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Must be based on federal testing regulations

Part 40: Describes the required steps and structures for drug testing vendors (collection sites, collectors, Medical Review Officers, etc.)

Part 655: Describes the required steps and structures for the employees and employers

Page 29: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Must be based on federal testing regulations

The federal regulations provide the best possible structure for a fair program to both sides

Have been legally tested for over 10 years, in every possible manner and angle

Page 30: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Federal regulations and the PR War

“The city proposal was not strong or thorough enough”

-The City will have a difficult time arguing against the use of a federal structure

Page 31: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

5. Urinalysis & Breath-Alcohol or Saliva-Alcohol onlyUrinalysis and breath-alcohol or saliva

testing are the only testing methods which meet the USDOT accuracy requirements (>10,000)

Equipment requirements are clearly spelled out in the regulations, including calibrations, shipping requirements, reporting time-frames, and verbal verifications

Page 32: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

6. Audits

Demand the right to have the program examined every 1-3 years

Are the collections being conducted accurately, as required by 49 CFR Part 40?

Is the equipment up-to-date?Are the tests being spread fairly across work

shifts, days of the week, and throughout the year?

Page 33: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

The real starting point

Page 34: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Two choices:

1. Wait for city draft proposal

2. Submit proposal

Page 35: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

The written policy is the most important first step

Will be both blue-print and operating manual

Micro-changes: from “the fire department may” to “the fire department shall” will have enormous impact

Page 36: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Should be in plain English

Should be professionally evaluated (or, at minimum, checklisted against Part 655 Policy requirements)

Should take language directly from 49 CFR Part 655 when possible

Page 37: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Should clearly list refusals

After first year of the program, policy should be heavily dog-eared and notated

Page 38: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Random Testing rates:25-50% for Drugs

10% for Alcohol

*Random rates may be incentivized based on negatives

Page 39: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Establish only the following types of testing:-Random-Pre-Employment-Post-Accident-Reasonable Suspicion-Return-to-Duty-Follow-Up

Page 40: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Self-referrals must not be treated as positive (consistent with federal regulations)

EAP information and rights of employees should also be included

Page 41: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Since FTA or other USDOT mode program manager has no jurisdiction, clearly establish remedy for disputes about testing results, etc.

-Revert to language of Policy-Grievance and Arbitration-Industry expert

Page 42: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Policy

Specify Firefighter exemptions:-Squeeze-throughs

-Full alarms during testing -

Page 43: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Implementation of the Policy

Establishing vendors

Union and City should agree on criteria

Every single vendor should be considered

Require a TPA (Third-Party Administrator) for randomizations and notifications

Page 44: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Get the Troops Ready

Circulate the policy to all firefighters and members

Receive and maintain a “policy receipt” from each member

Have a training session, describing the program and the procedures, especially focusing on refusals

Page 45: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

During the Program

If an error or improper procedure is noticed by member, grieve the matter AFTER the collection

Results may be overturned, but a refusal cannot

Page 46: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Presentation Dedication

Anne, Shauna, Adam, and Brendan Cahill&

Florence, Cheryl, Jonathan, and Jeremy Payne

Page 47: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly

Warren J. Payne

Paul J. Cahill

Page 48: A Brief Case-study, and Guidance. Where it began Aug. 29, 2007 2 Boston Firefighters died during the Tai Ho Restaurant blaze September 2007 Mayor quietly