PowerPoint Presentation

A B C of E O CWhat to Do

2What to do during an earthquake or during an aftershock . . .Drop, cover, and hold. Move only as far as necessary to reach a safe place. Most personal injured in earthquakes are from moving more than five feet during the shaking.

The Federal Emergency Management Agency (FEMA) reiterates its long-standing advice for staying as safe as possible during an earthquake. Its easy to remember and even easier to do: DROP to the ground; take COVER by getting under a sturdy table or other piece of furniture; HOLD ON until the shaking stops

Following the spread of an Internet/Email rumor that contradicts the advice given by FEMA, the American Red Cross, the U.S. Centers for Disease Control and Prevention and a number of other agencies about the proper actions to take during an earthquake, FEMA has been asked for clarification on its policy. We continue to advocate DROP, COVER and HOLD ON as the safest action when the earth begins to shake.

Research has shown that most injuries in U.S. earthquakes occur when people inside buildings attempt to move to a different location inside the building or try to leave. Quickly seeking a place of safety, such as under a sturdy table or desk, and moving as short a distance as possible to that place of safety, is recommended based on research.

In the 2003 San Simeon, California, earthquake, two people were crushed by falling debris when they ran from the building. Studies of the 1979 El Centro, 1987 Whittier, 1989 Loma Prieta, and 1994 Northridge earthquakes, as well as mounting evidence from earthquakes outside the United States, confirm this pattern of injuries. DROP, COVER, and HOLD ON reduces the likelihood of serious injury from falling objects.

Other recommendations, which are contrary to the DROP, COVER and HOLD ON advice, have been made by individuals with limited expertise and questionable credibility. Practice DROP, COVER and HOLD ON at school, in the office, and other buildings so that when the earth shakes, youll be ready.

CongratulationsYoure the Logistic ChiefWhats Up DOC

Emergency Operation Center

4Welcome to the Emergency Operation Center Training Presentation. My name is Ed Buonaccorsi. Im with the City of Santa Rosa Fire Department and I am the City of Santa Rosa Emergency Preparedness Coordinator. This training is not intended to replace the classroom training or certification requirements, it is intended to be a brief overview of how the City of Santa Rosa operations our Emergency Operation Center.

Why do we need anEOC, DOC, ICS, SEMS, NIMS?

5At first glance it might seem unnecessary to have a separate system to manage disasters. Why do we need ICS or SEMS or NIMS?

6At first glance it might seem unnecessary to have a separate system to manage disasters. Why do we need ICS or SEMS or NIMS?Emergency Disaster Service WorkerCalifornia Government Code Section 3100-3109:

It is hereby declared that the protection of the health and safety and preservation of the lives and property of the people of the state from the effects of natural, man made, or war-caused emergencies which result in conditions of disaster or extreme peril to life, property, and resources is of paramount state importancein protection of its citizens and resources, all public employees are hereby declared to be Disaster Service Workers . . .

7We cant hide from the law, we are Disaster Service Workers, its part of being a City employee.

How does the field get additional SUPPORT?

IncidentIncidentIncidentFIELDLocal EOC County EOCCalifornia Office of Emergency Services RegionalCalifornia Office of Emergency ServiceFederal Emergency Management AgencyIncidentFlow of InformationCoordination and ControlIncidentStandard Emergency Management SystemNational Incident Management SystemStandardized Emergency Managment System (SEMS)

The Standardized Emergency Management System (SEMS) was developed from legislation introduced in 1992 and signed into law in 1993. Its policies and procedures are set forth in the California Government Code, Section 8607, Emergency Services Act (Chapter 7, Division 1, Title 2). All state agencies are required by law to use the Standardized Emergency Management System. Local agencies eligible for funding of response-related costs under disaster assistance programs are also encouraged to use SEMS when responding to disasters or major events involving multiple agencies.9Hierarchy of Disaster Response in CaliforniaField IncidentLocal City / School / AgencyCounty Operation AreaCalifornia Coastal Regional Cal OES Governor's OfficeFederal Assistance

Incident Command is used in the Field to manage smaller events. Should additional resources and support be required the City can activate the Emergency Operations Center. If the event requires more resources than the City can provide, the request will go up to the Sonoma County Operation Area and up the ladder . . .

Sonoma County Department of Emergency Services, Emergency Management Division is the Operational Areas lead agency for emergency management in Sonoma County. One of the key roles of the Emergency Management Division is to provide an information conduit between first responders, local government and special districts, the state and federal government for emergency management issues. The Emergency Management Division accomplishes this by using the Operational Area concept. In accordance with the Standardized Emergency Management System (SEMS), the Operational Area (Op Area) includes all of the political subdivisions within a countys geographic borders. All nine of the Sonoma County cities and Sonoma State University and the Sonoma County Junior College District have signed an Op Area Agreement and a Joint Powers Agreement to work together in their disaster response. Special districts are also integrated into the Op Area EOC to assist and coordinate their specific roles and responsibilities. All of the cities, special districts, first responder agencies and non-governmental organizations are referred to as our Op Area partners. We also maintain and provide Emergency Operation Center (EOC) support to the cities and unincorporated areas of the county, by assisting when they open their EOCs or by opening the Op Area EOC.

A Presidential declaration of disaster opens the door for assistance from other states and the federal government. There are many levels of assistance that may become available depending on the size and scope of the disaster. Initial requests from the state would be submitted to FEMA Region IX out of Oakland. The state may also request assistance from other states through the Emergency Management Assistance Compact (EMAC). If the event requires significant federal support, the Department of Homeland Security would utilize the National Response Framework to respond and mobilize additional resources. Large scale uses of federal resources may require specific approval of the White House.

SCCPPIRPURPOSE AND SCOPE OF EOC - D

SUPPORT (MACRO)Communication (FACILITATE/SUPPORT)Coordination (RESOURCES)Policy (GUIDANCE)Priorities Information ManagementResource ManagementDocument

Building blocks of an EOC or DOCAn EOC can staff all sections or part, depending on need.12Emergency Operations Center Management Section 13There are Five operational sections in an Emergency Operation CenterThe Management Section Set the MissionEmergency Operations Center ManagementCommandSection(Similar to an Incident Command)Plan SectionOperations SectionLogistics SectionFinanceSectionAdministrationSET THE MISSIONDOCUMENT AND FORECAST THE MISSION ACTION PLANCARRY OUT THE MISSIONSUPPORTS THE MISSION RESOURCESPAYS FOR THE MISSIONBoard of Supervisors14Logistics Support the MissionFinance Pay for the MissionOperations Carry out MissionPlanning Document and Forecast the Mission and creates ACTION PLAN

Operations requires a lot of information to best support the Field Operatoins15

Communications in an EOC isnt one way, its sharing, collaborating, working as a team.Often each section wears a different color vest with their EOC section and position on them.We want to make fruit salad with a a mix of vest in each section, talking sharing, being involved, documenting, collecting information, anticipation.17

Maybe its easier to think of Looney tunes working in the looney bin.Mgt believes their in charge but they do answer to a lot of folks and deliver a standard channel of informationOperations (sheriff/police/fire) they are running all over the place, with no budget restraintsPlanning is trying to collect information develop an Action Plan so everyone doesnt shoot from the hipLogistic are like bugs hopping from one place to another supporting operations and field responseThen someone with the bucks cant duck the responsibility of paying for everything and must work years after the event trying to be reimbursedSomewhere, a new group comes together to work on the long term recovery.18

So when the EOC and DOC operate correctly this often disfunctional group comes together with common goals set by mgt. and response in a very effective and efficient manner.19

Board ofSupervisor

20ANEOC locations can allow for each of the Five Section to operate in predetermined space and to be close to other Sections and increases the access to other critical resources. Functions :

Sets policy for the jurisdictionProvides for continuityDirects the overall emergency responseUltimate accountabilityPublic Information

Management/Command

21The First Section is the Management / Command Section

Board of Supervisors

22The Operation Section is the second Section. It is the Field support operations that includes Fire / Rescue Branch Director, OperationsFunctions :Coordinates inter-agency responseReceive, Evaluate and Respond to Requests for Assistance / Resources in accordance with the EOC Action Plan.Participate in setting jurisdiction wide PrioritiesProvide Field Status Reports to Command/Management and Planning Intelligence

ManagementSection

Plan SectionOperations SectionLogistics SectionFinance SectionBoard of SupervisorsIncident CommandLogisticsOperationsFinance

PlanIncident Command

Incident Command

PlanPlanFinance

Finance

OperationsOperationsLogisticsLogisticsEOCField

24The Citys Emergency Operation Center exist to support the field operations. To provide a central command. ManagementSection

Plan SectionOperations SectionLogistics SectionFinance SectionBoard of SupervisorsIncident CommandLogisticsOperationsFinance

PlanIncident Command

Incident Command

PlanPlanFinance

Finance

OperationsOperationsLogisticsLogisticsEOCField

25 ManagementSection

Plan SectionOperations SectionLogistics SectionFinance SectionLogisticsOperationsFinance

PlanPlanPlanFinance

Finance

OperationsOperationsLogisticsLogisticsEOCFieldField Incident Command

Field Incident Command

Field Incident Command

26When the field requires additional resources not available through other means, the Citys EOC can be activated. The Incident Commands will update and make request to the City EOC Operation Section. The Operation Section Chief is typically the Fire Chief or Police Chief. ManagementSection

Plan SectionOperations SectionLogistics SectionFinance SectionField Incident Command

EOCFieldDepartment Operation Center

Field Incident Command

Field Incident Command

Field Incident Command

Field Incident Command

Field Incident Command

Field Incident Command

27When the field requires additional resources not available through other means, the Citys EOC can be activated. The Incident Commands will update and make request to the City EOC Operation Section. The Operation Section Chief is typically the Fire Chief or Police Chief.

Board of Supervisors

28The Planning and Intelligence Section is the third sectione. It includes the Situation Unit Leader, Documentation Unit Leader with the Message Center, Technical Support like GIS Technicians, Demobilization and Resource Unit Leader.Planning/IntelligenceFunctions:Collects / analyzes informationDevelops Situation ReportsDocumentation ServicesAction PlanningAdvance PlanningTechnical SpecialistDemobilization

Board of Supervisors

LogisticsFunctions:

Order resources from off-incident locationsProvides facilities, supplies, food, transportation, I.T.Establish systems for describing, inventorying, requesting and tracking resources.

31The fourth Section in the EOC is the Logistic Section which includes Services and Supplies support. This includes Food, Medical and Communication Information Unit leaders and the facilities, Care and Shelter, transportation and Personnel unit leaders with the Volunteer Program Sepcialist.

Board of Supervisors

Functions:

Provide input in all plans for financial and cost analysisPrepare all financial obligation documentsPrepare incident cost summaries as neededProcessing Claims & Compensation requestsRecovery (long-term)

Finance/AdministrationLIFE SAFETY (Save lives and protect health)2. Protect Property3. Preserve the Environment4. Restore Area to Normal as Fast as PossibleEOC AND RESPONSE GOALS

34NO ONE PLANS TO FAIL, BUT WE DO FAIL TO PLAN

The Planning PNotificationAssessmentInitial BriefingEOC Director Sets/Adjusts EOC MissionPolicy & PrioritiesConduct Section Meetings and Set SECTION ObjectivesConduct Action Planning MeetingFinalize & Approve

EOC Action PlanConduct Section Briefing/Shift Change New Op PeriodExecute and Revise Plan Assess ProgressPrepare for the Planning MeetingInitial PlanIncident/EventEOC ActivationHOUR 1Action Planning: Five Step Process 1. Understand the Situation 2. Establish Objectives and Strategies 3. Develop the Plan 4. Prepare, approve and distribute the plan 5. Evaluate and revise the plan Action Plan Five Step

Understand Situation Establish Objectives and Strategies3) Develop the Plan4) Prepare, Approve & Distribute the Plan5) Evaluate and Revise Plan

36Process and steps Leg items are completed initiallyCircular sequence starts with EOC Director Repeat (circular part of P) New operational period begins after briefing

36The Planning PNotificationAssessmentInitial BriefingEOC Director Sets/Adjusts EOC MissionPolicy & PrioritiesConduct Section Meetings and Set SECTION ObjectivesConduct Action Planning MeetingFinalize & Approve

EOC Action PlanConduct Section Briefing/Shift Change New Op PeriodExecute and Revise Plan Assess ProgressPrepare for the Planning MeetingInitial PlanIncident/EventEOC ActivationHOUR 1HOUR 2Objectives: What is to be accomplished (Big Picture Macro) Strategies: Direction for accomplishing objectives

37Process and steps Leg items are completed initiallyCircular sequence starts with EOC Director Repeat (circular part of P) New operational period begins after briefing

37NotificationAssessmentInitial BriefingEOC Director Sets/Adjusts EOC MissionPolicy & PrioritiesConduct Section Meetings and Set SECTION ObjectivesConduct Action Planning MeetingFinalize & Approve

EOC Action PlanConduct Section Briefing/Shift Change New Op PeriodExecute and Revise Plan Assess ProgressPrepare for the Planning MeetingInitial PlanIncident/EventEOC ActivationHOUR 1HOUR 2Select Objectives and Strategies:AcceptableMakes Good Sense FeasibleSound PracticePolitical considerationsAlternatives strategies

38Process and steps Leg items are completed initiallyCircular sequence starts with EOC Director Repeat (circular part of P) New operational period begins after briefing

38NotificationAssessmentInitial BriefingEOC Director Sets/Adjusts EOC MissionPolicy & PrioritiesConduct Section Meetings and Set SECTION ObjectivesConduct Action Planning MeetingFinalize & Approve

EOC Action PlanConduct Section Briefing/Shift Change New Op PeriodExecute and Revise Plan Assess ProgressPrepare for the Planning MeetingInitial PlanIncident/EventEOC ActivationHOUR 1HOUR 2HOUR 4

Emergency Operations Action PlanPrepare for Planning MeetingIntelligenceResourcesUpdateReviseEOC Action Plan DraftDEVELOP

39Process and steps Leg items are completed initiallyCircular sequence starts with EOC Director Repeat (circular part of P) New operational period begins after briefing

39NotificationAssessmentInitial BriefingEOC Director Sets/Adjusts EOC MissionPolicy & PrioritiesConduct Section Meetings and Set SECTION ObjectivesConduct Action Planning MeetingFinalize & Approve

EOC Action PlanConduct Section Briefing/Shift Change New Op PeriodExecute and Revise Plan Assess ProgressPrepare for the Planning MeetingInitial PlanIncident/EventEOC ActivationHOUR 1HOUR 2HOUR 4

HOUR 5

40Process and steps Leg items are completed initiallyCircular sequence starts with EOC Director Repeat (circular part of P) New operational period begins after briefing

40NotificationAssessmentInitial BriefingEOC Director Sets/Adjusts EOC MissionPolicy & PrioritiesConduct Section Meetings and Set SECTION ObjectivesConduct Action Planning MeetingConduct Section Briefing/Shift Change New Op PeriodExecute and Revise Plan Assess ProgressPrepare for the Planning MeetingInitial PlanIncident/EventEOC ActivationHOUR 1HOUR 2HOUR 4

HOUR 5

Prepare Approve FinalizeDistributionFinalize & Approve

EOC Action PlanHOUR 6

41Process and steps Leg items are completed initiallyCircular sequence starts with EOC Director Repeat (circular part of P) New operational period begins after briefing

41NotificationAssessmentInitial BriefingEOC Director Sets/Adjusts EOC MissionPolicy & PrioritiesConduct Section Meetings and Set SECTION ObjectivesConduct Action Planning MeetingConduct Section Briefing/Shift Change New Op PeriodExecute and Revise Plan Assess ProgressPrepare for the Planning MeetingInitial PlanIncident/EventEOC ActivationHOUR 1HOUR 2HOUR 4

HOUR 5

Finalize & Approve

EOC Action PlanHOUR 6

An overview of what has transpired in the last operational period for their SectionObjective that have been accomplished in the last Operational PeriodNew Objectives that have been developed to address changing conditionsAny trends that appear to be happeningAny outstanding issues from the last operational period.HOUR 11

42Process and steps Leg items are completed initiallyCircular sequence starts with EOC Director Repeat (circular part of P) New operational period begins after briefing

42Emergency Operations CenterCoordinate (inter-agencies / resources)Conduit (additional resources)MACRO vs MicroStrategic vs. TacticsPromote problem resolution at the lowest level.Cascading EventsANTICIPATE Needs

ANTICIPATION

Activate EOC EOC Website geo-mapping, on wall EOC Action Plan Information verified, share intelligence Feeding, sleeping, shifts, breaks Recovery Plan Water (Bottle, Truck, Pipeline) Sewer (Port-a-potty, infrastructure) Electric (generator, grid) Food-Feed (Field, Community, Shelters, EOC) Care and Shelter Location, American Red Cross, Capacity-ADA ComplianceAnimal Shelter / ControlEvacuation (notification-transportation- Community Health / Medical / Vector) Communications (News release, radio) PIO Press releases ACS/Ham Joint Information Center Public Health Information Release Police-Sheriff Dispatch CAD Social Media Security Triage / Hospital / Medical Supplies Debris (box, removal) Volunteer Management (Volunteer Ctr.) Donation Management (Salvation Army) Cash Donation (Finance Dept/ARC) Schools (Shelter in Place, Evacuation, Shelters) Shift Changes (field, EOC) Recovery Planning / Disaster Assistance Center How to sustain economic base? Short / Long term housing Permit Process - Mitigation Proclamation of Disaster Damage assessments (Windshield, inspectors, engineers) Barricades, generator, batteries, vests . . . Staging Area1. Resource Management2. Demobilize / Redeployment

Begin with the End in MindAnticipate needs.

Put first things first Do Not Prioritize what is on Your Schedule, but Schedule your Priorities.

Think Win - WinSuccess follows a Co-operative Approach more naturally than the Confrontation of Win or Lose.

Seek First to UnderstandThen to be understoodDiagnose before you Prescribe

SynergizeThe whole is greater than the Sum of its Parts

GENERAL TIPS

Look at what you will need.45Recovery starts with Response

Standing Contracts

FACTS AND TIPS

RelationshipsDocument, Document, Document

Debris 40% of costs

No Free MoneyUse your resources first, goodluck getting someone elses money

Look at what you will need.46TEST - Field vs. EOCWho does Tactics?Who does Strategies and not Tactics?EOC Main Function?Support Field OperationsVia communications and coordination providing policy, prioritization, information management, resource management and public informationEmergency Operation Center (EOC)Field Operations47

Others will take credit and if you fail others will make sure you get credited for the failure 48DISASTERPREPAREDNESS

DISASTER CYCLE 4 PHASES

THANK YOU Ed Buonaccorsi (707) 565-2550Ed.Buonaccorsi@sonoma-county.org