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HowAtoAuse

HelpfulAhints

HowAtheADryANightATrainerAworks

PLEASE RETAIN THIS WARRANTY CARD. RETURN THIS SECTION ONLY WHEN YOU RETURN YOUR

PRODUCT FOR REPAIR UNDER WARRANTY.

NAME:

ADDRESS:

POSTCODE:

DAYTIME TELEPHONE:

MODEL NAME/NUMBER:

DATE PURCHASED: / /

PLEASE ATTACH PROOF OF PURCHASE

NAME OF RETAILER:

RETAILER’S ADDRESS:

POSTCODE:

BRIEF DESCRIPTION OF THE PROBLEM YOU ARE EXPERIENCING

WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT

Before you send your unit for service

Before sending your unit for service, please complete the following:

Read your instruction manual and ensure you have followed all instructions.Contact TensCare customer service. Our staff are trained to assist you with most issues you may experience without the need to send your product for service.

Returning your unit for service

Should repair be required within the warranty period, enclose the tear-off section of this warranty card alongside your proof of purchase receipt. Please ensure all relevant details are completed before returning your unit for service. Please ensure your contact details are still current and include a brief description of the problem you are experiencing.

Ensure to include all product components in your package with the unit. This is extremely important as it allows our repair technicians to make a thorough diagnosis of any problems.

PRODUCT WARRANTY INFORMATION

This product is warranted to be free from manufacturing defects for 2 years from date of purchase. This warranty is void if the product is modified or altered, is subject to misuse or abuse, damaged in transit, lack of responsible care, is dropped, if damage occurs by reason of failure to follow the written instruction booklet enclosed, or if product or repairs are carried out without authority from J.A.Davey Pty Ltd.

We will repair, or at our option replace free of charge, any parts necessary to correct material or workmanship, or replace the entire unit and return to you during the period of the warranty. Otherwise, we will quote for any repair which will be carried out on acceptance of our quotation. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product, which the consumer has under the trade practices act and other state or territory laws in Australia and New Zealand.

Our goods come with guarantees that cannot be excluded under the Australian and New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please return the unit and warranty card to:

IN AUSTRALIA:

J.A. Davey Pty LtdPO Box 84Port MelbourneVictoria 3207Australia

IN NEW ZEALAND:

J.A. Davey LtdBV Medical - TensCare RepairsUnit 7, 110 Mays RoadOnehungaAuckland 1061New Zealand

Should you require any further information, please do not hesitate to contact us by calling our toll free numbers:

IN AUSTRALIA IN NEW ZEALAND Free call: Free call: 1800 010 891 0800 523 583

Read the enclosed instructions as directed to avoid strangulation risk. Not recommended for children under 5 years of age.

1.

2.Dry Night Trainer

Children’s Bed-wetting Alarm

WARRANTY INFORMATION