9OOO User Guide - iLearn Coca-Cola Freestyle › wp-content › ... · © 2020 The Coca-Cola Company | Coca-Cola Freestyle® 9000 User Guide | Confidential information of The Coca-Cola

© 2020 The Coca-Cola Company | Coca-Cola Freestyle® 9000 User Guide | Confidential information of The Coca-Cola Company | v1.200401 | 1

9OOO User Guide

2 | © 2020 The Coca-Cola Company | Coca-Cola Freestyle® 9000 User Guide | Confidential information of The Coca-Cola Company | v1.200401

Coca-Cola Freestyle® 9OOO utilizes micro-dosing technology and stores all beverage components separately until the moment the drink is poured, ensuring a fresh, great tasting beverage every time.

This guide provides general tips and proper maintenance procedures for your Coca-Cola Freestyle® 9000 dispenser.


external components • • • • • • • • • • • • • • • • • • • • • •2

internal and backroom components • • • • • • • • • • • • •3

pouring a drink • • • • • • • • • • • • • • • • • • • • • • • • • •4 (standard and ADA interface)

accessing the dashboard • • • • • • • • • • • • • • • • • • • •5

when to replace an ingredient cartridge • • • • • • • • • • •6

replacing an ingredient cartridge • • • • • • • • • • • • • • •7

managing ingredient cartridges and trays • • • • • • • • • •8

HFCS sweetener dashboard reset • • • • • • • • • • • • • • •9

replacing HFCS sweetener • • • • • • • • • • • • • • • • • • 10

replacing NNS sweetener • • • • • • • • • • • • • • • • • • • 11

checking/refilling ice • • • • • • • • • • • • • • • • • • • • • • • 12

cleaning nozzle and exterior surfaces • • • • • • • • • • • • • 13

cleaning NNS area and drain • • • • • • • • • • • • • • • • • • 14

cleaning ice chute • • • • • • • • • • • • • • • • • • • • • • • • • 15

small parts & cleaning tips • • • • • • • • • • • • • • • • • • • 16

daily, weekly, and monthly tasks • • • • • • • • • • • • • • • • 17

prohibit dispense • • • • • • • • • • • • • • • • • • • • • • • • • 18

unlocking the dispenser • • • • • • • • • • • • • • • • • • • • • 19

calorie display feature • • • • • • • • • • • • • • • • • • • • • • 20

equipment

operations

product replacement

maintenance

For crew training videos, visit iLearnCoca-ColaFreestyle.com

contents


The Coca-Cola Freestyle® 9000 Dispenser is equipped with a “Status Indicator” light in the upper right corner to notify the store operator when the dispenser is out of product,

sweetener, or attention is required.

The “status indicator light” turns on as “solid red” or “flashing red” and generates an error code to signify attention is required (pictured in the diagram).

Ice bin lid*

Touch screen

Push button

Nozzle

Ice lever

Cup support

RFID reader

ADA interface

Upper door

Status indicator

Lower door

Manual door release* Not applicable with top mounted ice maker.

external componentsequipmentequipmentequipmentequipment


123456123456123456

UNIT

FLOW

CONTROL

BTM

SHELF

MID

SHELF

TOP

SHELF

AC

internal and backroom componentsequipment

Manual on/off switch

Upper door release latch

Double cartridge slots

Single cartridge slots

Non-nutritive sweetener (NNS)

Water filtration system

Water booster

Carbon dioxide (CO2) gauge

Cartridge storage

NNS storage

BIB pump

HFCS sweetener

Power Switch


push button

ice dispense lever

pouring a drinkoperations

Press to activate the ADA Interface

Press arrow to browse to the right

and press arrow to browse left

Press to pour beverage selected

NOTE: The ADA screen will revert back to the standard home screen after one minute of inactivity, or press “ADA Exit Button” in the upper right corner.

Step onePlace your cup under the ice chute and press lever to dispense ice.

Step twoFind your favorite beverage using the touch screen. Note the touch screen will time out after 10 seconds and return to the home screen.

Select a brand to see all available flavor options.

Pick your favorite flavor and then use the push button to dispense your beverage.

Balancewhat you eat, drink & do.

Small 10 fl oz 120 calMedium 12 fl oz 150 calLarge 20 fl oz 240 cal

Natural flavors.

cherry orange cherryvanillalime vanillaraspberry

lemonORIGINAL TASTE

Using the ADA interfaceThe ADA interface allows people

with reach challenges (such as those in wheelchairs) to use the Coca-Cola Freestyle® dispenser without having to reach the touch screen.

Visit ilearncoca-colafreestyle.com for a script to assist helping visually

impaired guests.


operations

accessing the crew dashboard

Scanning cartridgeLocate the RFID Tag (white stripe along the top of cartridge), scan the RFID tag in front of the RFID Reader (Coca-Cola® Bottle image). This will open the lower door.

Interpreting Dashboard Interface Icons

OK

Coke CokeZero DietCoke CFDietCoke Pibb

10 / 26 / 14

Barqs

Sprite MMLemonade SeagramsGingerAle MelloYello HiC Powerade

Raspberry Cherry Peach Strawberry FruitPunch Grape Fanta Dasani Lime Vanilla Lemon Orange

OK

Sold-out

Expired

Agitation Needed

Prime Needed

Invalid - Remove

HFCS NNS

HFCS Water Ice Carb Water Product Switches And Lighting

Errors Alerts Notices

User Interface

Operating System System Configuration Service Menu Language

Dashboard

Customer ViewUser Mode: CrewERR R


Sold-Out Expired Agitation Needed Prime Needed Invalid - Remove

Crew dashboardThere are two ways to access the crew dashboard:

Secret Handshake

Opening the cartridge access door.

Secret handshakeOn the all brands consumer screen, place a finger on the lower left of the screen between the water icon and the red all brands button. Hold for five seconds to launch the crew dashboard.


when to replace an ingredient cartridgeproduct replacement

Customer ViewUser Mode: CrewERR

Return To Dashboard

Manual Override

Prime

Replace Ingredients



Please prime/purge all newly inserted packages below:

Dasani ingredient appears to be expired.Remove

Coke temporarily unavailable - needs agitation.Prime

Return To DashboardAuto Prime Help

Please wait while the system agitates.

Operating System System Configuration Service Menu

Please prime/purge all newly inserted packages below:

Dasani ingredient appear to be expired.Remove

CokeDone

Auto Prime Ingredients

Prime: Completed

OK

Replacing ingredient cartridges starts with knowing when a cartridge is empty or unavailable.

The example above shows the cherry ingredient cartridge is empty, as a result cherry vanilla Hi-C® is grayed out and cherry Hi-C® shows unavailable when the user touches the cherry Hi-C® icon.

To view the amount of ingredient remaining within each cartridge, reference the level indicator next to the brand flavor.

Coke

9 / 26 / 14

CokeZero

10 / 26 / 14

DietCoke

10 / 26 / 14

CFDietCoke

10 / 26 / 14

Pibb

10 / 26 / 14

Barqs

10 / 26 / 14

Sprite

10 / 26 / 14

MMLemonade

10 / 26 / 14

SeagramsGingerAle

10 / 26 / 14

MelloYello

10 / 26 / 14

HiC

10 / 26 / 14

Powerade

10 / 26 / 14

Raspberry

10 / 26 / 14

Cherry

10 / 26 / 14

Peach

10 / 26 / 14

Strawberry

10 / 26 / 14

FruitPunch

10 / 26 / 14

Grape

10 / 26 / 14

Fanta

10 / 26 / 14

Dasani

10 / 26 / 14

Lime

10 / 26 / 14

Vanilla

10 / 26 / 14

Lemon

10 / 26 / 14

Orange

10 / 26 / 14

OK

Sold-out

Expired

Agitation Needed

Prime Needed

Invalid - Remove

HFCS

10 / 26 / 14

NNS

10 / 26 / 14

HFCS Water Ice Carb Water ProductAgitation

Switches AndLocks

Lighting


User Interface


Dashboard



Confirm the cartridge has been inserted into the correct slot and press “PRIME” on the cartridge replacement screen.

A new screen listing all brands/secondary flavors that require priming will appear. Press “Auto Prime”. reminder: The prime process lasts approximately 5-10 seconds depending on cartridge size, i.e., single or double. The process should NEVER be interrupted to dispense a drink.

Press “OK” once priming is complete.

Priming an ingredient cartridge simply removes any trapped air in the line and ensures guests receive a consistent, quality beverage. After replacing an empty cartridge follow the on-screen messages outlined below:

Cartridge prime procedure:

NOTE: Only press the Prime button ONCE! Pressing it more than once will needlessly repeat the Prime.


Remove cartridge and tray from dispenser and separate cartridge from plastic tray and recycle the outer paperboard box in accordance with local regulations. The plastic pouch can be disposed of with your solid waste.

Remove the empty ingredient cartridge from the plastic tray.

Clean tray with Kay-5 sanitizer or detergent cleanser and wipe QPM (Quad Pump

Module) probe that inserts into cartridge with Kay-5 until cloth comes away clean.

Open new cartridge using perforated cartridge opening flap.

Remove (outer) white dust-cap prior to placing cartridge into plastic tray.

Always place ingredient cartridge into plastic tray and ensure plastic fitment from

cartridge pouch aligns with tray.

Ensure the ingredient cartridge is aligned with the slot found on the plastic tray.

Remove safety seal prior to inserting into the dispenser.

Insert cartridge and close lower door.

Follow on-screen instructions to complete the cartridge prime process

(instructions on page 6).

product replacement

replacing an ingredient cartridge

Reminder: Always replace any missing or damaged cartridge doors or plastic trays immediately to prevent dispensing issues. Replacement doors and plastic trays can be ordered by calling 1-800-241-COKE (2655)


product replacement

managing ingredient cartridges and traysSmartPAK™ (paperboard) cartridges are lightweight, recyclable, and designed to optimize backroom storage space. Push & Click Ingredient Trays

Inventory & Quick Replacements: • Be prepared during rush periods! Place fast moving ingredient cartridges

in extra trays and stage near dispenser for fast change outs.

• Use your oldest ingredient cartridges on hand first, i.e. “FIRST-IN ~ FIRST-OUT.”

• Always ensure ingredient cartridges are organized by “enjoy by dates” to effectively

manage inventory.

Storage Conditions: • Avoid placing cartridges and plastic

trays near any heat source, standing water, or cleaning solutions.

Cleaning Trays: • Black plastic cartridge trays should be ‘hand washed’ only. Use detergent cleanser, followed by Kay 5 sanitizer

or approved equivalent and allow to air dry. NEVER PLACE IN A

DISHWASHER. Placing trays in a dishwasher may warp the trays over time.

Some outlets will convert to an updated Push & Click ingredient tray. To install these new trays follow the instructions below:

Prior to installation, hand wash trays using only detergent cleanser and Kay-5 sanitizer or an approved equivalent.

Replace each cartridge one at a time. This is crucial to ensure ingredient cartridges remain in the proper slot.

Open the cartridge door and remove the cartridge tray.

If you’re installing a Push & Click Tray, remove the cartridge door and thoroughly clean the cartridge slot and probe (see page 7).

Remove the ingredient cartridge from the existing tray and swap into the new Push & Click tray. Then, insert the cartridge into the slot and push until you hear the white latch click into place.

Once you install the new ingredient trays, close the dispenser door. On the Dashboard screen, select “Prime All.”

© 2018 The Coca-Cola Company | Coca-Cola Freestyle® 91OO User Guide | Confidential information of The Coca-Cola Company

page 8 | product replacement

• Always remove and replace ONE CARTRIDGE at a time to avoid inserting it into the incorrect slot.

• Black plastic cartridge trays should be “hand washed” only using detergent cleanser and Kay-5 sanitizer or an approved equivalent and NEVER PLACED IN A DISHWASHER. Placing trays in a dishwasher may warp the trays over time.

• Staging of ingredient cartridges and plastic trays for your most popular brands and flavors will make the cartridge change-out process more efficient and avoid delays during peak periods.

• Never stack cartridges more than six (6) high.

• Always rotate ingredient cartridges after each delivery.

• Always use your oldest ingredient cartridges on hand first, i.e. “FIRST-IN ~ FIRST-OUT”.

• Avoid placing cartridges near any heat source, standing water, or cleaning solutions.

Proper handling of the ingredient cartridges and plastic trays is extremely important to ensure proper operation of the Coca-Cola Freestyle® 91OO dispenser.

handling ingredient cartridges

NEW

Traditional Trays Push & Click Trays


HFCS sweetener dashboard resetproduct replacement

UNIT

FLOW CONTROL

BTM

SHELF

MID

SHELF

TOP

SHELF

AC

Should your HFCS become completely empty, it is important to be aware of the alert. A red light appears in the top right corner to signify an alert or error.

To ensure HFCS is empty, look for the “SOLD-OUT” Icon in the HFCS box.

If all HFCS bag-in-boxes are empty, access the drop-down menu at top of the screen. The drop-down path is “SERVICE MENU,” then “CARTRIDGE OR PACKAGE REPLACEMENT,” then “HFCS”.

Follow the replacement instructions on screen and press “RESET HFCS”.

You will be prompted to press “RESET” again.

When the HFCS BIB is empty, you will need to replace it and RESET the HFCS module following these steps:

Coke10 / 26 / 14

100% To Empty

CokeZero10 / 26 / 14

100% To Empty

DietCoke10 / 26 / 14

100% To Empty

CFDietCoke10 / 26 / 14

100% To Empty

Pibb10 / 26 / 14

100% To Empty

Sprite10 / 26 / 14

100% To Empty

MMLemonade10 / 26 / 14

100% To Empty

SeagramsGingerAle10 / 26 / 14

100% To Empty

MelloYello10 / 26 / 14

100% To Empty

HiC10 / 26 / 14

100% To Empty

Raspberry10 / 26 / 14

100% To Empty

Cherry10 / 26 / 14

100% To Empty

Peach10 / 26 / 14

100% To Empty

Strawberry10 / 26 / 14

100% To Empty

FruitPunch10 / 26 / 14

100% To Empty

Grape10 / 26 / 14

100% To Empty

Fanta10 / 26 / 14

100% To Empty

Dasani10 / 26 / 14

100% To Empty

Lime10 / 26 / 14

100% To Empty

Vanilla10 / 26 / 14

100% To Empty

OK

Sold-out

Expired

Agitation Needed

Prime Needed

Invalid - Remove

HFCS NNS10 / 26 / 14


Coke

10 / 26 / 14

100% To Empty

CokeZero

10 / 26 / 14

100% To Empty

DietCoke

10 / 26 / 14

100% To Empty

CFDietCoke

10 / 26 / 14

100% To Empty

Pibb10 / 26 / 14

100% To Empty

Barqs

10 / 26 / 14

100% To Empty

Sprite

10 / 26 / 14

100% To Empty

MMLemonade

10 / 26 / 14

100% To Empty

SeagramsGingerAle

10 / 26 / 14

100% To Empty

MelloYello

10 / 26 / 14

100% To Empty

HiC

10 / 26 / 14

100% To Empty

Powerade

10 / 26 / 14

100% To Empty

Raspberry

10 / 26 / 14

100% To Empty

Cherry

10 / 26 / 14

100% To Empty

Peach

10 / 26 / 14

100% To Empty

Strawberry

10 / 26 / 14

100% To Empty

FruitPunch

10 / 26 / 14

100% To Empty

Grape

10 / 26 / 14

100% To Empty

Fanta

10 / 26 / 14

100% To Empty

Dasani

10 / 26 / 14

100% To Empty

Lime

10 / 26 / 14

100% To Empty

Vanilla

10 / 26 / 14

100% To Empty

Lemon

10 / 26 / 14

100% To Empty

OK

Sold-out

Expired

Agitation Needed

Prime Needed

Invalid - Remove

HFCS NNS

10 / 26 / 14


Switches AndLocks

Lighting


User Interface


Dashboard



Cartridge

HFCS

NNS

Cartridge or Package Replacement...

RFID Scanned Product Info

Operations...

Products...

Service...

Cleaning and Maintenance

Text Troubleshooting...

Open Lower Door

Tools...

Troubleshooting

Service History and Logging

Dispenser Startup

DSC Utility



Change HFCS 65

Return To Dashboard

Reset HFCS

Press Reset after replacing HFCS package.

Reset Cancel

Reset HFCS



Change HFCS 65

Return To Dashboard

Reset HFCS

Press Reset after replacing HFCS package.

Reset Cancel

Reset HFCS

Once the HFCS BIB is empty, all full calorie beverage icons on the home screen will GRAY OUT.

Push & Click Trays


product replacement

HFCS (High Fructose Corn Sweetener)

• Used for all full-calorie beverages

• HFCS comes in 5.0 gal BIB (same size as current BIB) and is identical to changing your BIB syrup boxes

• HFCS shelf life – 120 days

• Each 5.0 gal HFCS BIB will yield approximately 239 20 oz. finished beverages – number of servings varies by product mix

replacing HFCS sweetener

Procedure to replace HFCS BIB

Double check to see how much product is left by lifting the box.

Use a cloth to catch any spills, and turn connector counterclockwise to loosen.

Remove connector and replace with new HFCS sweetener BIB.

Scrub using the blunt end of the nozzle & injector ring brush (#149326) and soak in approved sanitizer solution (Kay-5). Wait two minutes and repeat with clean sanitizer.

Open the box and pull out the fitment. CAUTION: DO NOT USE A SHARP OBJECT TO OPEN

Attach the connector to the fitment and turn clockwise to tighten.

ENJOY BY:MM/DD/YYYY1234567890



ENJOY BY:MM/DD/YYYY1234567890 ENJOY BY:

MM/DD/YYYY1234567890





NNS (Non-Nutritive Sweetener)

• NNS comes in 2.5 gal BIB (same size as current 2.5 gal BIB)

• NNS shelf life – 75 days

• NNS labeling identification – includes 6 digit hexadecimal (alphanumeric) code for tracking and service support

• Each 2.5 gal NNS BIB will yield approximately 830 20 oz. finished beverages – number of servings varies by product mix

replacing NNS sweetenerproduct replacement

Procedure to replace NNS BIB

Use the secret handshake to access the dashboard (reference page 5). Click on Service Menu > Cartridge Packaging > NNS.

Enter the code on the NNS box into the NNS code screen. Touch enter and the door will open once code is accepted.*

Lift up front door of NNS compartment to close. Close the lower door when finished. When complete, always dispense one diet drink to ensure proper operation of dispenser.

123456123456123456

123456123456123456

123456123456123456123456123456123456123456

123456123456123456

246810246810

Coke10 / 26 / 14

100% To Empty

CokeZero10 / 26 / 14

100% To Empty

DietCoke10 / 26 / 14

100% To Empty

CFDietCoke10 / 26 / 14

100% To Empty

Pibb10 / 26 / 14

100% To Empty

Barqs10 / 26 / 14

100% To Empty

Sprite10 / 26 / 14

100% To Empty

MMLemonade10 / 26 / 14

100% To Empty

SeagramsGingerAle10 / 26 / 14

100% To Empty

MelloYello10 / 26 / 14

100% To Empty

HiC10 / 26 / 14

100% To Empty

Powerade10 / 26 / 14

100% To Empty

Raspberry10 / 26 / 14

100% To Empty

Cherry10 / 26 / 14

100% To Empty

Peach10 / 26 / 14

100% To Empty

Strawberry10 / 26 / 14

100% To Empty

FruitPunch10 / 26 / 14

100% To Empty

Grape10 / 26 / 14

100% To Empty

Fanta10 / 26 / 14

100% To Empty

Dasani10 / 26 / 14

100% To Empty

Lime10 / 26 / 14

100% To Empty

Vanilla10 / 26 / 14

100% To Empty

Lemon10 / 26 / 14

100% To Empty

Orange10 / 26 / 14

100% To Empty

OK

Sold-out

Expired

Agitation Needed

Prime Needed

Invalid - Remove

HFCS NNS10 / 26 / 14

HFCS Water Ice Carb Water ProductAgitation Switches AndLocks Lighting


User Interface


Dashboard





Change NNS Package

NON-NUTRATIVE SWEETENER BLEND

CODE:

Return To Dashboard

Manually type the content of the label’s code into the following field:

1 2 3 A B C

4 5 6 D E F

7 8 9 0 Backspace

Code: 288F49

Clear

Enter

Pull down front door of NNS compartment and release locking lever (lever moves from right to left).

123456123456123456

Remove empty NNS package and then use an approved sanitizer solution to clean the NNS white connector and storage area behind compartment door.

Remove cap from the new NNS package. Place box in the compartment with the arrows on the package facing up. Reattach the NNS connector then move lever to secure.*Should you encounter issues

with dispenser accepting NNS alphanumeric code, first try

a different NNS package or contact Coca-Cola Phone Fix® for assistance, 1-800-241-COKE (2653).


maintenance

checking/refilling iceHow to check/fill iceMaintaining the proper ice level is critical to ensuring your guest receives a quality beverage. If using a top-mount ice maker, follow established procedures for checking ice level. If you fill the ice manually, check to ensure ice is at least 1/3 full at all times. Fill the ice bin by following the steps illustrated below:

Fill a clean bucket with ice.

Safely lift and remove ice bin lid.

Dump the ice in the ice bin and fill until full. (approximately 2" from the top – do not overfill)

Replace ice bin lid.

NOTE: Store bought or “bagged ice” SHOULD NEVER BE USED as it may seriously damage the Coca-Cola Freestyle® 9000 dispenser ice bin.

1/3 full

2/3 full

full

Ice bin should NEVER be less than one-third full


How to properly clean the Coca-Cola Freestyle® nozzle

Locate the nozzle. Using a clean cloth to protect your fingers, twist nozzle counter-clockwise, and then pull down to remove.

Scrub the nozzle at a 45 degree angle with detergent cleanser using an approved nozzle brush (Coke part# 954412).

Rinse the nozzle in warm, clean, drinkable water.

Place the nozzle in a prepared sanitizer solution (Kay-5 or approved equivalent sanitizer) shake nozzle tip when submerging to remove any air bubbles and soak the nozzle in the sanitizer solution for no more than 5 minutes. CAUTION: DO NOT SOAK NOZZLES OVERNIGHT!

Rinse using the rest of the sanitizer solution, scrub underneath the nozzle ring area (area where the nozzle connects) using a nozzle brush at a 45° angle or a clean cloth. Scrub the nozzle upper ring and inner body using wire handled and thick bristled nozzle brush. Allow to sit for 2 minutes. Repeat.

Allow the nozzle to “AIR DRY”, then use a clean cloth to reinstall nozzle and lock into place turning clockwise. Take extra care to ensure the nozzle is inserted completely and locked into place.

How to properly clean the exterior surfaces

Using a clean cloth and approved sanitizer solution, wash the ice lever and allow solution to run down the drain.

Remove the cup rest. Wash and rinse the cup rest and drip tray in an approved sanitizing solution using a clean cloth. Then allow to air dry. NOTE: Follow all handwashing procedures as appropriate.

Pour water and approved sanitizer solution slowly down the drain. Ensure the drain empties properly.

Replace the cup rest in the drip tray. Check the cup rest periodically throughout the day and clean as needed.

Using a clean cloth and approved sanitizer solution, wipe all exterior surfaces, including upper and lower cabinet doors, touch screen, and ADA interface area.

Reinforce with crew to always clean the touch screen periodically throughout the day as salty fingers could cause abrasions to the screen surface over time.

maintenance

cleaning nozzle and exterior surfaces


How to properly clean the drain Prepare 1 packet of approved sanitizer with 2.5 gallons of water

Remove the cup rest. Wash the cup rest in a sink using an approved sanitizing solution.

Wash the drip tray using a clean cloth and an approved sanitizing solution. Rinse and allow sanitizing solution to run down the drain.

Pour water and approved sanitizer mixture slowly down drain. Ensure the drain empties properly.

Replace the cup rest in the drip tray.

How to properly clean the NNS compartment and connector

This cleaning task should be completed every time a box of NNS is changed and whenever you notice “white” crystals forming on the NNS connector.

Remove the NNS box from compartment. (Reference page 11)

Use a clean cloth and sanitizer solution to clean the NNS compartment.

Use a clean cloth and sanitizer solution to clean the NNS connector.

Return the NNS box to the compartment and reconnect it. (Reference page 11)

123456123456123456

123456123456123456123456

123456123456123456

123456123456123456

123456123456123456

cleaning NNS area and drainmaintenance


How to properly clean the ice chute Turn off power to the dispenser.

Remove the lower chute by carefully pulling on the front lip of the power chute. It should disengage and pull forward.

Remove the upper chute by carefully pulling on the upper lip of the upper chute. It should disengage and pull forward.

Wash the upper and lower chute and ice chute body area with approved sanitizing solution (Kay-5).

Soak upper and lower chutes in Kay 5 sanitizing solution for 2 minutes.

Use a clean, sanitized towel or cloth to wipe the ice chute body area.

Reinstall the upper ice chute by pushing up and into the ice chute body until a click sound is made. When reinstalling the upper ice chute, ensure the arrow on outside of ice chute is pointing toward the dispenser and ice opening.

Reinstall the lower ice chute by pushing up and into the bottom of the upper ice chute until a click sound is made.

Turn on power to the dispenser, allowing a few minutes for dispenser to complete standard start-up procedure. Then test to ensure the dispenser is operating properly, i. e., dispense a small amount of ice into a cup.

UNIT

FLOW

CONTROL

BTM

SHELF

MID

SHELF

TOP

SHELF

AC

UNIT

FLOW

CONTROL

BTM

SHELF

MID

SHELF

TOP

SHELF

AC

cleaning ice chutemaintenance


maintenance

small parts and cleaning tipsCoca-Cola recommends Kay-5® Sanitizer, or a comparable food-grade chlorine sanitizer.If using Kay-5 brand, add 1 oz. packets of Kay-5 to 2.5 gallons of clean, warm water in a clean, 5-gallon bucket.

CAUTION: When using a chlorinated detergent other than Kay-5, follow the instructions to produce a 100 ppm chlorine sanitizer solution.

REMINDER: Kay-5 Sanitizer, cleaning brush and replacement nozzle can be ordered by calling 1-800-241-COKE (2653).

DO NOT use bleach, or any unapproved chemicals!

DO NOT soak any parts overnight!

DO NOT use scouring pads, steel wool or any abrasive material. It will scratch the surface and result in rusting/pitting!

DO NOT use paper towels. They may break apart and clog the drain!

DO NOT pour hot liquids into the drain! (greater than 125˚F – 51.6˚C)

CAUTION: WHAT NOT TO DO...

microfiber cloth #127723

single door assembly #149269

double door assembly #149270

Kay-5 Sanitizer #24041

single cartridge Tray

#140881

double cartridge Tray

#140882 (2 trays)

nozzle tip #144700

ice chute brush #143257

drain cleaning brush

#144925

wire handled nozzle brush

#16586

nozzle & injector ring brush #149326

microfiber cartridge sleeve

#149325

cartridge slot cleaning tool

#149324

Customers may order up to $25 worth of the following small parts per location.Call The Coca-Cola service number 1-800-241-COKE (2653) and request a small parts order.

NOTE: Shipping request other than standard ground transportation may be charged to your outlet.

upper ice chute #122804

lower ice chute #122805

self serve drip tray spider drain

#122829


Weekly tasksCHECK-CIRCLE Clean ingredient cartridge trays with an approved

sanitizer solution.

CHECK-CIRCLE Remove and clean manual ice fill lid with warm water and approved sanitizer solution.

CHECK-CIRCLE Clean exterior surfaces of top mount ice maker (if applicable).

Monthly tasksCHECK-CIRCLE Unplug the dispenser.

CHECK-CIRCLE Remove ALL ice by using the ice dispense lever.

CHECK-CIRCLE Pour warm water slowly into the bin (not over the ice chute) to melt the remaining ice on the cold plate.

CHECK-CIRCLE Spray approved sanitizing solution onto all internal surfaces of ice bin.

CHECK-CIRCLE Using a long brush, clean areas within reach inside the bin.

CHECK-CIRCLE Spray approved sanitizing solution on all internal surfaces again, allow time to drain and dry.

CHECK-CIRCLE Return to normal operation.

Daily tasksCHECK-CIRCLE Clean and sanitize nozzle and nozzle ring

(See cleaning nozzle and exterior surfaces on page 13).

CHECK-CIRCLE Clean ice chute with clean cloth or clean brush and approved sanitizer solution.

CHECK-CIRCLE Clean and sanitize ice and beverage Levers.

CHECK-CIRCLE Pour warm sanitizer solution SLOWLY down the drain.

CHECK-CIRCLE Check the cup rest periodically throughout the day and clean as needed.

CHECK-CIRCLE Using a clean soft cloth and approved sanitizing solution, wipe down all exterior surfaces, including:

» Touch screen

» Splash plate

» Exterior of drain pan (if applicable)

» ADA interface and front/side panels REMINDER: Always clean the touch screen periodically throughout the day.

CHECK-CIRCLE Wash and rinse the cup rest and drain pan in an approved sanitizing solution using a clean cloth. Then allow to air dry.

daily, weekly, and monthly tasksmaintenance


NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.

Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.

1 Touch the Water image on the screen.

3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.

2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.


Switches and Locks

Lighting User Interface

A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB


User Mode: Manager Consumer View

4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.

5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”

NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.

The dispenser will remained locked until unlocked by a manager.User Mode: Manager

Service Menu

Prohibit DispenseEnter

1

2 3







Switches and Locks


A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB







Service Menu


1

2 3







Switches and Locks


A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB







Service Menu


1

2 3


Touch the User Mode area at the bottom of the screen and select Manager Mode.

Access the dashboard. See page 5 of this guide for instructions on accessing dashboard.

Using the virtual keypad, enter the Manager password provided for your location, and then press Enter.

At top of screen, select system Configuration, then select Prohibit Dispense. The dispenser will remain locked until unlocked by a manager.







Switches and Locks


A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB







Service Menu


1

2 3







Switches and Locks


A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB







Service Menu


1

2 3







Switches and Locks


A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB







Service Menu


1

2 3

maintenance

prohibit dispense

If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653) for assistance.


maintenance

unlock dispenser

If the screen is touched during Lock Dispenser

mode, a warning will appear.

Procedure to unlock machine when in prohibit dispense mode

Touch LOGIN. Using the virtual keypad, enter the Manager password provided for your location, and then press ENTER. 2 Using the Virtual Keypad, enter the

Manager password provided for your location, and then press Enter.


Enter



Enter







Switches and Locks


A

Open

B

Open

C

Open

D

Open

A

Grape

B

Peach

C

HCA

D

HCB

A

Orange

B

Lemon

C

Lime

D

Vanilla

A

Raspberry

B

Cherry

C

Fruitpunch

D

Strawberry

B

Open

C

Open

D

Open

C

MMlemonade

A

Fanta

B

Dasani

C

TeaBaseA

D

TeaBaseB

A

PoweradeA

B

PoweradeB

C

PoweradeOpt

A

NNS

B

SpriteB

A

SpriteA

D

MMlemonade

D

PoweradeOpt

B

CokeB

C

CFDietCokeA

A

PibbA

B

PibbB

D

BarqsB

A

Antifoam

B

Open

C

VaultA

A

CokeA

B

DietCokeB

A

DietCokeA

D

CFDietCokeB

C

CokeZeroA

D

CokeZeroB

C

BarqsA

D

VaultB







Service Menu


1

2 3



Enter


• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

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notes


• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

notes

22 | © 2020 The Coca-Cola Company | Coca-Cola Freestyle® 9000 User Guide | Confidential information of The Coca-Cola Company | v1.200401© 2020 The Coca-Cola Company | Coca-Cola Freestyle® 9000 User Guide | Confidential information of The Coca-Cola Company | v1.200401

Documents

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