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04/21/23
How to Motivate,
Nurture, and Organize
Volunteers
04/21/23
Hi, I’m
time! And I’m
money!
04/21/23
We’re volunteers on a mission boat run by Mr. & Mrs.
Stewart Ship
04/21/23
We’ll be your guides
in this video
We’ll give you
a few tips too!
04/21/23
As you view this training
video, develop a sample
project for using volunteers.
Choose a project that
interests you.
Instruction
s
04/21/23
More Instructions
When you see the message “Project Application,” pause the video, read the instructions, and then follow the little signal in the corner to the next instruction screens.
When you see “Stop the Video,” work on your project until you are ready for the next segment.
04/21/23
What is volunteering all about?
How to take care of volunteers.
How to set up a volunteer
system.
How to set up volunteer
ministries.
What will we learn
in this seminar?
04/21/23
Volunteers
What is a volunteer?
Some characteristics of volunteerism.
The biblical basis for volunteerism.
Unit 1
04/21/23
Let’s ask our friend
Stewart Ship
What’s a volunteer?
04/21/23
“A volunteer is a person who works
in some way to help others with
no monetary pay.”
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What is volunteerism?Giving some time to the human community.
•Home.•Church.•Larger community.
04/21/23
CharacterisCharacteristics of tics of
volunteerisvolunteerismm
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Based mostly on time, not
money.
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Most people would rather give money than time.
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A volunteer is also a steward and disciple, responsible for taking care of that under his
or her care.
Principle # 1
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What’s a disciple?
Let’s ask Mrs. Stewart Ship.
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What’s a disciple?
A disciple is a person who has accepted a role compatible with his or her interests and abilities, and is committed to fulfilling that role without continual external motivation.
04/21/23
“If you want to get something
done, ask a busy person.”
Volunteerism is based on
time management
04/21/23
Who Who volunteervolunteer
s?s??
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Who volunteers?Most single people do not give
much time to volunteering.Young adults aged 18-24 are
less active as volunteers. People aged 35-49 are most People aged 35-49 are most
likely to spend time likely to spend time volunteering.volunteering.
04/21/23
Who volunteers?
Volunteers give most of their time to religious organizations.
“Informal” volunteers don’t work for any organized group.
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Who volunteers? Education,
literacy programs, etc.
Fund raising. Recreation.
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Believe it or not!90% of all fire departments 90% of all fire departments
in the U.S. are run by in the U.S. are run by volunteers. volunteers.
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The “fivers”
Volunteers who give 5% of their income or 5% of their time to volunteer work.
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The “fivers” are the The “fivers” are the key group that key group that
makes makes volunteerism work.volunteerism work.
Principle # 3
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Volunteering is influenced by society What’s “in?”
– During the 1950’s, helping in hospitals was “in.”
– In the 1980s, helping in famine relief and drug abuse was “in.”
– In the 1990s, helping the homeless and street people is “in.”
– Building low-cost housing is also “in.”
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Volunteers Volunteers and moneyand money
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Volunteers work for free, but volunteer programs cost
money!
Principle # 4
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Volunteers and moneyVolunteer organizations spend a lot of time fund raising and collecting dues and pledges.
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The biblical The biblical mandate mandate
for for volunteerisvolunteeris
mm
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What’s the biblical mandate for volunteers?
Stewardship. Discipleship. Spiritual discipline. The mission of the
church. Spiritual gifts
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Volunteers and spiritual gifts.All Christians are given
spiritual gifts. These gifts are used to advance the Kingdom of God.
Christian volunteers work best within the borders of their spiritual gifts.
04/21/23
How to be a successful volunteer
Shop around. Know your skills and schedule.
– Start small and work up to a more time consuming commitment.
Be prepared. Expect respect. Be sure you make a difference.
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The most famous volunteer poster
of all time
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I Want You!
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Project application
1. Define what a volunteer is.2. List four characteristics of
volunteerism.3. What is a “fiver” and why is he
or she important.4. Why do volunteers often spend
time raising money?
Next screen
04/21/23
Project application
5. Write out a description of the type of volunteers you need for your project.
6. How many will you need?7. How will you fund the project?8. Who are the “fivers” you
already know?
Next screen
04/21/23
Stop the Video
and work on your project
04/21/23
The care and feeding
of volunteers
What today’s volunteers want.
Problems faced by volunteers.
Unit 2
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Basics: What volunteers want
Lots of affirmation.
Simple, direct feedback.
Plenty of people power.
Short terms in office.
Clear, limited tasks.
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1. What do you want me to do?
Clear, limited tasks.
–A clear job description.–What is the expected outcome?
.
04/21/23
Principle # 5It is better to
negotiate a series of short terms than
ask for a single long term.
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2. How long do I have to serve?
Exactly how long will the assignment last?
Will I have to do something more when I finish?
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3. Plenty of people power.Will I have to do this alone?
Will I have a team to work with?
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Principle # 6
It is better to have five people do one job than to
have 1 person do five jobs.
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4. Simple, direct feedback Most church leaders report
that they do not get much feedback from anyone once they accept an assignment.
Many report they are complimented, but get no evaluation or review of how they are doing.
04/21/23
4. Simple, direct feedback?
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Evaluation questions
What was the most difficult aspect of the role?
What was most enjoyable? What were the major accomplishments? What initial hopes and aspirations did
you have to give up? What are the issues your successor will
face? If you did the job over again, what
would you do differently?
04/21/23
5. Lots of affirmationMany volunteers feel that
no one really cares about what they are doing.
Many feel that the job is not very important because no one knows about it, and if they do, they don’t care.
04/21/23
Spotlight volunteers and their accomplishments as
often as possible
Principle # 7
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Spotlight volunteers
Big Wow!!!
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Negative recognition doesn’t work!
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Project Application
1. Review the five things today’s volunteers want.
2. Outline in some detail how you can include these five elements in your project.
Next screen
04/21/23
Stop the Video
and work on your project
04/21/23
Problems faced by
volunteers.
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No. 1 complaint of volunteers in the
church.
Sitting through frustrating meetings!
04/21/23
Lack of definite job descriptions.
Expectation that they will do the same job over and over again for years.
The majority say they don’t have enough resources to do the job, mostly lack of finances.
Main complaints of volunteers in the
church.
04/21/23
Many feel overloaded because they “have to do it all” themselves.– This is called “burn out,” and
is very common.
Main complaints of volunteers in the church.
04/21/23
When one out of four key lay leaders is exhausted, cynical,
disillusioned, and self-deprecating, it has a profound effect on congregational life.
Principle # 8
04/21/23
Parish life and attitudes.–Many volunteers in the church say they become cynical because of the attitudes and lack of commitment of other church members.
Main complaints of volunteers in the church.
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Main complaints of volunteers in the church.
No training–Most volunteers receive little or no training or orientation about the task they are doing.
04/21/23
Summary
No agenda.
No thanks.
No training.
04/21/23
Project Application1. Review the major complaints
of volunteers.2. As part of your project, outline
how you will take care of these complaints.
(Many of the details on how to do this will be studied in Unit 3. For now, just figure out a way to include these elements in your plan so they are not lost or left out).
Next screen
04/21/23
Stop the Video
and work on your project
04/21/23
Unit 3
How to set up an effective
volunteer system in the church
04/21/23
Unit 3
Enabling volunteers. How to organize volunteers.
How to train volunteers.
04/21/23
Enabling Voluntee
rs
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Essential elements
A chance for personal growth and development.
Participation by volunteers in problem solving and significant decision-making.
04/21/23
Volunteers do not have to be officially elected to anything,
only approved. Use people according to their gifts and
abilities, not only according to a hierarchy system.
Principle # 9
04/21/23
Enabling volunteersChoosing from involvement
alternatives related to individual interests and needs.
Opportunity to help set goals.Meaningful orientation and
training activities.
04/21/23
Use a form Job title: Responsible to: Job description: Time required: In-service training provided: Qualifications and special skills: Comments:
04/21/23
Avoid two fatal flaws
Expecting too little from the volunteer.
•Simplistic, boring tasks.•Lack of recognition of professional expertise.
04/21/23
Avoid two fatal flaws Requiring too much time from
the pastor or the person in charge of volunteers or the project.– Slow start because of so much pastoral
time involvement.•“The major reason such programs are
not put to greater use in the church is because of the slow start necessitated by the commitment of so much pastoral time.”
04/21/23
How many people will volunteer for any project?
2% Innovators
60% Middle
adopters
18%Earl;y
adopters
18%Late
adopters
2% Laggards
04/21/23
Kinds of audiences who will volunteer
Relational people who want to take time for fellowship.
Planners take time to analyze, plan, and work out details.
Doers want to get going. They have little patience with planners or relational people.
04/21/23
Project Application
1. Build into your project a plan for enabling the volunteers you will use.
2. What is the difference between an elected person and a task force member?
Next screen
04/21/23
3. How can you avoid the two fatal flaws in your plan of action?
4. Make a list of people that you know fit the five categories on the time line. Who are the first ones you will probably recruit for your project?
Next screen
Project Application
04/21/23
Stop the Video
and work on your project
04/21/23
How to Organize
Volunteers
04/21/23
How to organize just about anything
Use task forces or ad. hoc. committees.
Keep it simple. – The more complicated the
organization, the more difficult it is to manage.
04/21/23
It doesn’t matter whether committees are large or
small. What matters is their purpose and how they are
conducted.
Principle # 10
04/21/23
How to hold a meeting The main reason meetings are
unproductive is because one person dominates and wastes time on non-essentials.
The second main reason is because the same unresolved issues come up repeatedly.
04/21/23
How to hold a meeting
A specific time frame.Specific agenda.
– Go over the agenda. The chairperson should read through the agenda at the beginning of the meeting so everyone has in mind what will be considered.
04/21/23
How to hold a meeting
Place new items on the agenda for the next committee.
If items not on the agenda are essential, get everyone’s consensus on when they will be dealt with.
Develop a follow up system.
04/21/23
How to hold a meeting
Whatever item you take up first will always take most of the time, whether it is a small or large issue.
04/21/23
Project Application1. How many committees will
you need for your project? 2. Design an agenda form, and
make up a sample agenda.3. Write out a statement of how
you will plan for committees and follow up on the actions taken.
Next screen
04/21/23
Stop the Video
and work on your project
04/21/23
How to Train
Volunteers
04/21/23
The more trained leaders you have, the easier it is to run a volunteer program.
Principle # 11
04/21/23
Leadership training system I do it - and you watch.
You and I do it together.
You do it - and I watch.
You do it - and someone else
watches.
04/21/23
The leadership groups must meet regularly for training and evaluation or your volunteer program will fail.
Principle # 12
04/21/23
The training cycle
6 - 8 weeks6 - 8 weeksOrganize a Organize a
group led by group led by an an
experienced experienced leaderleader
10-12 weeks10-12 weeksLeadership Leadership
trainingtraining
6-12 weeks6-12 weeksLaunch Launch projectproject
WeekendWeekendHold retreatHold retreatLay out plansLay out plans
04/21/23
Project Application
1. Design a training system for your project.
2. Included a time frame for the training cycle, and decide on where the retreat should be held.
Next screen
04/21/23
Stop the Video
and work on your project
04/21/23
Unit 4
How to Set up an Effective Ministry
or Project
04/21/23
Define the need. Target the ministry. Build the ministry team. Design a specific action plan. Develop a plan so the ministry fits
the overall plan of the church.
Unit 4Five building blocks
04/21/23
Building block 1: Define the need
Construct a needs profile– Review the church membership
records and list the various group needs.
– Develop a priority list of needs.•Examples: Single parents, overachievers, nonmember spouses, etc.
04/21/23
Building block 2: Target the ministry
Do a survey of the community.
Don’t generalize. Work through the data until a clear picture emerges.
Design a ministry that will meet the community need.
04/21/23
ExampleMinistries based
on church
interests and
assumed needs
Ministries based on church
interests and
assumed needs
Ministries based on
community needs survey
No resultsNo results Positive Positive resultsresults
04/21/23
Building block:3: Build the ministry team.
Ministry coordinator. Clerical assistant. Hospitality coordinator. Support liaison. Prayer leader.
04/21/23
Building block 4: Design a specific plan of action Write out a description of needs
this ministry will meet. Write out the objectives of the
ministry. List the team members.
Write out the program design. Where will the ministry meet?
04/21/23
Building block 4: Design a specific plan of action
Write out the program design. Where will the ministry meet? What time of year will it meet? List the resources available. Develop a budget. Decide on the starting date.
04/21/23
Building block 5
Develop a plan so the ministry
fits the overall plan of the church.
04/21/23
Project Application
1. For each building block fill in the names of people you think could be volunteers for your ministry.
Next screen
04/21/23
Stop the Video
and work on your project
04/21/23
Where to get more information Seminar-In-A-Box: Small Groups:
Wave of the Future Monte Sahlin, Sharing Our Faith
With Friends Without Losing Either. (Review and Herald, 1990).
James Zackrison, From Spectator to Disciple. (General Conference Ministerial Association, 1997).
04/21/23
Where to get more information William H. Brackney, Christian
Volunteerism: Theology and Praxis (Faith’s Horizons). (Wm. B. Eerdmans Publishing Company, 1997).
Marlene Wilson, How To Mobilize Christian Volunteers. (Augsburg Fortress Press, 1990).
04/21/23
Let’s Review the Principles
Studied in this Seminar
04/21/23
A volunteer is also a steward and disciple, responsible for taking care of that under his
or her care.
Principle # 1
04/21/23
Principle # 2
Volunteerism is based on internal motivation, not
external pressure.
04/21/23
The “fivers” are the The “fivers” are the key group that key group that
makes makes volunteerism work.volunteerism work.
Principle # 3
04/21/23
Volunteers work for free, but volunteer programs cost
money!
Principle # 4
04/21/23
Principle # 5
It is better to negotiate a series of short terms than ask
for a single long term.
04/21/23
Principle # 6
It is better to have five people do one job than to
have 1 person do five jobs.
04/21/23
Spotlight volunteers and their accomplishments as
often as possible
Principle # 7
04/21/23
When one out of four key lay leaders is exhausted, cynical,
disillusioned, and self-deprecating, it has a profound effect on congregational life.
Principle # 8
04/21/23
Volunteers do not have to be officially elected to anything,
only approved. Use people according to their gifts and
abilities, not only according to a hierarchy system.
Principle # 9
04/21/23
It doesn’t matter whether committees are large or
small. What matters is their purpose and how they are
conducted.
Principle # 10
04/21/23
The leadership groups must meet regularly for training and evaluation or your volunteer program will fail.
Principle # 11
04/21/23
The more trained leaders you have, the easier it is to run a volunteer program.
Principle # 12
04/21/23
So now you know what volunteering is all
about, how to set up ministries, and how to
care for volunteers