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Congratulations:Karen Brown
From:Scott E Barber
On This Day:5/18/2015
Take ownershipReceived a great compliment from member Will Garth today. After being frustrated with a billing he had on his account with Nationwide, he relieved to get Karen on the phone to handle and resolve. In his words: "Thank God I finally go Karen working on the problem! She is courteous, professional and thorough! Wish all your Customer Service people were like her!" Great Job Karen!